This property was terrible door i was sent first I had to go up and down 4 times to lobby because would not open.. then one of my rooms was on the first floor the other on 5 so had to separate my family
Ridiculous that you have to pay $15 A-day to park your car there when your already paying to stay there they only had 2 towels in there we had 3 people they told us we need to share ummm hell no!!!! Hot water didnt work!!!
Dirty. Smelled like cigarettes. Front desk was understanding
All vending machines for soda and snacks were bare unfortunately I guess they couldn’t of realize that for a holiday weekend ??????
Shuttle bus stops running at 5:00 pm. during the week and 1:00 pm on the weekends. So you're at the mercy of Uber, which is impossible to get a ride from the airport. Spent 45 minutes trying to get an Uber, finally took a cab which charged the same amount as Uber $19. The hotel was very dirty and worn. Carpet on the first floor leading to elevators torn and stained. Every time I took the elevator there was trash in it. Carpet on the 5th floor was heavily stained. Room was ok, carpet could use cleaning.
Elevator was down on my stay I had to walk up five flights of stairs because I was staying on the fifth floor which was 62 steps rooms were very clean i did like the cleanliness of the room it has microwave and refrigerator was a plus
I purchased these rooms for the singers and musicians for my brother in law funeral. When they arrived after they received the keys to the rooms they were told the elevators didn't work and no first floor rooms available. When the female singers got to the room and opened the door the were two naked people doing what naked people do. Long story short front desk was of little help until I got there with Orbitz on the phone. The were rude uncooperative, and behaved as if this was normal. Brandon eventually took control of situation. The time of night they arrived left us few options. They stayed till morning and I put them in another hotel
There was mold in the bathroom on the floors. The elevator did not work so I had to climb 4 flights of stairs which is an inconvenience. I left early and went to another hotel. I will not stay here ever again
Elevator is down for the next couple of months,roof is leaking and so fort
The elevator was not operating and no one to help climb two flights of stairs with 50 pounds of luggage. Room was clean and adequate. No glasses for water or cups to make coffee with the coffee maker. Hotel was old and tired. Very disappointing.
No microwave in room the frig wasnt getting cold and one of the front desk clerk wasn't to friendly
i didn't like how dirty the room was bugs flying around stains on the sheets etc it was horrible i will never go there again
Elevators were inoperable, no maid service, no first floor rooms, no breakfast, dirty and a strong odor.
Wingate by Wyndham Los Angeles International Airport LAX places you within a few miles (5 km) of Los Angeles Forum and Hollywood Park Casino. This 3-star hotel has 148 rooms and welcomes guests with free breakfast, free in-room WiFi, and a free airport shuttle.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.
Wingate by Wyndham Los Angeles International Airport LAX's 148 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Free local calls, hair dryers, and ironing boards are other standard amenities. Housekeeping is available on request.
At Wingate by Wyndham Los Angeles International Airport LAX, guests have access to a fitness center, free WiFi in public areas, and conference space. If you drive, self parking is USD 15.00 per night, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and express check-out.
This property was terrible door i was sent first I had to go up and down 4 times to lobby because would not open.. then one of my rooms was on the first floor the other on 5 so had to separate my family
Ridiculous that you have to pay $15 A-day to park your car there when your already paying to stay there they only had 2 towels in there we had 3 people they told us we need to share ummm hell no!!!! Hot water didnt work!!!
Dirty. Smelled like cigarettes. Front desk was understanding
All vending machines for soda and snacks were bare unfortunately I guess they couldn’t of realize that for a holiday weekend ??????
Vending machines are owned and operated by a third party
We are sorry that you had a bad experience at our hotel. We assure you that we are working diligently to improve our service and accommodations to meet all of our guests' needs. We hope you will allow us to serve your future accommodation needs in the future.
Shuttle bus stops running at 5:00 pm. during the week and 1:00 pm on the weekends. So you're at the mercy of Uber, which is impossible to get a ride from the airport. Spent 45 minutes trying to get an Uber, finally took a cab which charged the same amount as Uber $19. The hotel was very dirty and worn. Carpet on the first floor leading to elevators torn and stained. Every time I took the elevator there was trash in it. Carpet on the 5th floor was heavily stained. Room was ok, carpet could use cleaning.
In behalf of our staff please accept our apologies, we will work on our service based on your feedback.
Elevator was down on my stay I had to walk up five flights of stairs because I was staying on the fifth floor which was 62 steps rooms were very clean i did like the cleanliness of the room it has microwave and refrigerator was a plus
We appreciate your feedback, thank you for staying with us. We are working on the elevator and it should be resolved soon.
In behalf of our staff please accept our apologies in not meeting your expectations, we will work on our service based on your feedback.
Thank you for your feedback. We will be addressing your concerns.