citizenM Los Angeles Downtown

4.0 star property
Central hotel with a 24-hour fitness center connected to a rail/subway station in Los Angeles

Choose dates to view prices

Photo gallery for citizenM Los Angeles Downtown

Interior detail
Exterior
Lobby sitting area
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪11 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪32 min drive‬

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Room options

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Los Angeles

Located in Downtown Los Angeles within a short walk of Walt Disney Concert Hall, citizenM Los Angeles Downtown is within 2 miles (3 km) of other popular sights such as L.A. Live. This 315-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center. It's connected to a rail/subway station in central Los Angeles and also close to Crypto.com Arena and Los Angeles Convention Center.

What's nearby

  • Walt Disney Concert Hall - 11 min walk - 0.6 miles
  • L.A. Live - 2 min drive - 1.4 miles
  • Crypto.com Arena - 2 min drive - 1.6 miles
  • Los Angeles Convention Center - 3 min drive - 1.7 miles
  • Dodger Stadium - 8 min drive - 3.3 miles

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Golden Road Brewing - ‬3 min walk
  • ‪KazuNori - ‬3 min walk
  • ‪Eggslut - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Central hotel with a 24-hour fitness center connected to a rail/subway station in Los Angeles
CitizenM Los Angeles Downtown features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, refrigerators, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is a free cancellation option available at citizenM Los Angeles Downtown?

CitizenM Los Angeles Downtown offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of May 17, 2025, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on May 26, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of citizenM Los Angeles Downtown?

This hotel is situated in Downtown Los Angeles within a 10-minute walk of Grand Central Market and Pershing Square. You'll also find L.A. Live and Crypto.com Arena within a short drive.

Is parking available on site at citizenM Los Angeles Downtown?

No, there isn't parking at this hotel.

Does citizenM Los Angeles Downtown have a casino at the property?

No, citizenM Los Angeles Downtown doesn't have a casino.

Is there an indoor pool at citizenM Los Angeles Downtown?

No, there is no indoor pool at this hotel.

Is citizenM Los Angeles Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a rainfall showerhead as well as a bar.

Are there hot tubs at citizenM Los Angeles Downtown?

No, there isn't a spa tub at this hotel.

Does citizenM Los Angeles Downtown have a restaurant with a breakfast menu?

Yes, citizenM Los Angeles Downtown serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Los Angeles Downtown allow pets to stay free of charge?

No, pets aren't allowed at citizenM Los Angeles Downtown though service animals are welcome.

Does citizenM Los Angeles Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from citizenM Los Angeles Downtown?

The closest major airport to citizenM Los Angeles Downtown is Hawthorne, CA (HHR-Hawthorne Municipal), which is 13.3 mi away (29 minutes by car). Another top airport is Los Angeles Intl. (LAX), which is located 18.5 mi away (40-minute drive).

Are there rooms with balconies that I can book at citizenM Los Angeles Downtown?

No, there aren't any guestrooms with balconies at citizenM Los Angeles Downtown.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2491 out of 3248 reviews
Rating 8 - Good. 487 out of 3248 reviews
Rating 6 - Okay. 137 out of 3248 reviews
Rating 4 - Poor. 63 out of 3248 reviews
Rating 2 - Terrible. 70 out of 3248 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, but compact
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and well insulated from DTLA street noise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Latyrus, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay overall. Great location, the kindest and most helpful staff, and truly beautiful "living room" and guest rooms! I stay at CitzenM every year before and after Coachella and it's one of the most anticipated aspects of the entire trip!
Stayed 1 night in Apr 2025

10/10 Excellent

Lissette

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No parking and garage near are $30 overnight w no in & out access this is a huge inconvinenace to be forced to stay out all day instead of coming and going as needed
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in via the kiosk, there was a random $240-some charge prompted even though I already paid for the stay in full. The front desk employee, who was helping everyone at the self serve kiosk, said the charge was just an error and it would fall off. He didn’t say what it was even for. A couple days later, I see the charge cleared my checking account. I asked the person on staff at that time who said the charge was for breakfast. I never opted in, so I don’t really get what happened. He was nice enough to refund me. tldr; if you pay through a third party like Orbitz, be careful about surprise charges. And the self serve kiosk is useless when staff insists on walking you through it. Just let them do the job.
Stayed 5 nights in Mar 2025

4/10 Poor

Joseph

Business traveler
Disliked: Staff & service, property conditions & facilities
Tiny “Japanese like” living/ sleeping quarters - The whole place was odd from the self check in to the (tiny) room layout
Stayed 1 night in Feb 2025

10/10 Excellent

jesus

Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in!
Stayed 1 night in Feb 2025

2/10 Terrible

Greg

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Do not stay here is you have a vehicle!!!! They have zero parking, and are not helpful in regard to finding a parking lot. The lots in the area of the hotel are blocks away from Skid Row! You will be in danger, and forced to deal with begging homeless people. It is unsafe. And on weekends, you will get the opportunity to meet other hotel guests at 6am to “feed the meter” and buy additional parking from the lots around the hotel. They all expire at 6am!!!!!! You will be towed if you don’t extend your parking after 6am. Enjoy!

10/10 Excellent

Carrington

Stayed 2 nights in Feb 2025

10/10 Excellent

Armani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Briana, Moorpark

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was quite amazing for the money. The rooms are on the small side but perfectly designed. Better than hotels many time the price. Only downside is the umbrellas they have are useless (a weird asymmetric design that means one side of you will get wet if it’s raining). But that’s a minor gripe.
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for a solo traveler! It was fun to be control the room with the ipad. Loved the lobby area with its cute and quirky decor. The staff were very friendly and kudos to them for leaving me a nice birthday surprise when i checked in!
Stayed 4 nights in Feb 2025

10/10 Excellent

justus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to grab a room here if I can. I usually go with what’s cheaper, but for 120 a room, you can’t beat this euro-pod
Stayed 2 nights in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Hiromitsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nikita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great hotel! My only issue is the size of the rooms. A bit small
Stayed 1 night in Feb 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Arreasha

Stayed 3 nights in Jan 2025

10/10 Excellent

Carrington

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Corvette

Traveled with partner
Disliked: Amenities, property conditions & facilities
This is going to be my first bad review, but it must be said.. I would not recommend this hotel to ANYONE! The rooms are EXTREMELY small.. I traveled with my boyfriend and the room was so small that we constantly bumped into each other while getting dressed.. The sink was very small.. There was no complimentary breakfast available, only a “breakfast buffet” that was $24 with coffee, water, and orange juice for drinks and limited food.. No valet and only 3 available parking spaces to the hotel. We were practically told by staff to take a chance parking on the street or pay one of the nearby parking structures, which turned out to be our only option.. No garbage can, microwave, or good working refrigerator available in the room.. If you have leftovers you need to warm up, you have to go do so in the main lobby.. No ice available on any of the floors.. No room service.. No restaurant onsite.. I don’t know who’s idea it was to make a hotel with Barbie house sized rooms, but it was not desirable at all.. Not only for me, but at least 3 other guests complained about the same issues while conversing on the elevator.. Majority of the staff was ok, but was more in tune with each other than the guests.. I’m sorry, but this hotel gets 4 thumbs down from me..
Stayed 3 nights in Feb 2025

10/10 Excellent

Emma Yue

Stayed 1 night in Feb 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property!! Very comfy room for one person! The parking situation is not the best you’ll be looking at 32 dollars to park your car overnight in the parking lots in the areas
Stayed 1 night in Feb 2025

10/10 Excellent

Josue

Liked: Cleanliness
Stayed 1 night in Feb 2025