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citizenM Los Angeles Downtown

Property class: 4

Choose dates to view prices

Photo gallery for citizenM Los Angeles Downtown

A rooftop terrace with red seating and a central tree, overlooking a cityscape with historic buildings.
A spacious lobby with a large mural, modern seating, and a bar area.
A modern living room with a yellow sofa, a blue sofa, and a black sofa. There are multiple hanging lights and a large window in the background.
A modern hotel room with a large bed, a desk, a chair, a round sink, and a window with a city view.
A modern hotel with a grid of windows, a prominent red logo, and a classic building facade.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪7 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(66 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a wooden floor, a red bench, a sliding glass door leading to a bathroom, and a large window with curtains.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Los Angeles

Located in Downtown Los Angeles within a short walk of Walt Disney Concert Hall, citizenM Los Angeles Downtown is within 2 miles (3 km) of other popular sights such as L.A. Live. This 315-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center. It's connected to a rail/subway station in central Los Angeles and also close to Crypto.com Arena and Los Angeles Convention Center.

What's nearby

  • Grand Central Market - 3 min walk - 0.2 miles
  • Broadway Theater District - 5 min walk - 0.3 miles
  • Pershing Square - 7 min walk - 0.4 miles
  • Walt Disney Concert Hall - 10 min walk - 0.6 miles
  • Los Angeles City Hall - 10 min walk - 0.6 miles

Getting around

  • Pershing Square Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 35 min drive

Restaurants

  • ‪Suehiro DTLA - ‬2 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬3 min walk
  • ‪Eggslut - ‬3 min walk
  • ‪Maccheroni Republic - ‬2 min walk
  • ‪The Grayson - ‬2 min walk

About this property

citizenM Los Angeles Downtown

CitizenM Los Angeles Downtown features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, refrigerators, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 23.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 54
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 23.50 per person
  • Late check-out fee: USD 54 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is a free cancellation option available at citizenM Los Angeles Downtown?

CitizenM Los Angeles Downtown offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on Nov 9, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of citizenM Los Angeles Downtown?

This hotel is situated in Downtown Los Angeles, just steps from Grand Central Market, and within a 10-minute walk of Los Angeles City Hall and Pershing Square. You'll also find L.A. Live and Crypto.com Arena within a short drive.

Is parking available on site at citizenM Los Angeles Downtown?

No, this hotel doesn't offer parking.

Does citizenM Los Angeles Downtown have a casino at the property?

No, citizenM Los Angeles Downtown doesn't have a casino.

Is there an indoor pool at citizenM Los Angeles Downtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at citizenM Los Angeles Downtown?

Couples staying at this hotel will appreciate amenities like premium bedding and a hydromassage showerhead as well as a restaurant.

Does citizenM Los Angeles Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM Los Angeles Downtown have a restaurant with a breakfast menu?

Yes, citizenM Los Angeles Downtown serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Los Angeles Downtown allow pets to stay free of charge?

No, pets aren't allowed at citizenM Los Angeles Downtown though service animals are welcome.

Does citizenM Los Angeles Downtown have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM Los Angeles Downtown?

The closest major airport to citizenM Los Angeles Downtown is Hawthorne, CA (HHR-Hawthorne Municipal), which is 13.2 mi away (35 minutes by car). Another top airport is Los Angeles Intl. (LAX), which is located 18.4 mi away (46-minute drive).

Are there rooms with balconies that I can book at citizenM Los Angeles Downtown?

No, you won't find guestrooms with balconies at citizenM Los Angeles Downtown.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3754 out of 4729 reviews
Rating 8 - Good. 629 out of 4729 reviews
Rating 6 - Okay. 171 out of 4729 reviews
Rating 4 - Poor. 78 out of 4729 reviews
Rating 2 - Terrible. 97 out of 4729 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic place Unique deco, thanks to the designer Breakfast buffet is very good Rooms are original
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price, staff was very nice. Just the location for our needs to Little Tokyo was a bit far away for the heat of the days.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in early which is always appreciated. Room was small but we had everything we needed for a great price.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay- the staff were awesome and thoughtful.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & conveniently located for our trip
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great in facility, bar, gym, lobby and most of all, staff!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the single traveler, clean, great part of town.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. The staff are very amazing , the hotel is very cl San. I enjoyed my stay 😊
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel - all good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very neat and beautiful stay , I really did not expect it to be honest. The staffs were extremely friendly, respectful and super helpful. Will definitely be staying there again when next I am in LA.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable and the lobby area was spacious so the size of the bedroom was not an issue. The format of the hotel is well executed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for solo travelers.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bigger room would’ve been nice, but otherwise a wonderful stay.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, check in super easy , room very clean will stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful and friendly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Nice place.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay I’d stay there again. Everyone was helpful
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room is super small but it is comfortable and offers a the amenities you may need
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was small, but it was perfect for our stay. Our room was clean, cozy, and had a great view.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. The only thing I would tell anyone is that the hotel does not have a connected parking space/lot, so you will have to park in the private owned ones.
Stayed 2 nights in Jul 2026

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