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citizenM Los Angeles Downtown

4.0 star property
Central hotel with a restaurant connected to a rail/subway station in Los Angeles

Choose dates to view prices

Photo gallery for citizenM Los Angeles Downtown

Interior detail
Exterior
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby sitting area
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Crypto.com Arena
    ‪2 min drive‬
  • L.A. Live
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

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Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Los Angeles

Located in Downtown Los Angeles within a short walk of Walt Disney Concert Hall, citizenM Los Angeles Downtown is within 2 miles (3 km) of other popular sights such as L.A. Live. This 315-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center. It's connected to a rail/subway station in central Los Angeles and also close to Crypto.com Arena and Los Angeles Convention Center.

What's nearby

  • Walt Disney Concert Hall - 10 min walk - 0.6 miles
  • Crypto.com Arena - 2 min drive - 1.2 miles
  • L.A. Live - 2 min drive - 1.2 miles
  • Los Angeles Convention Center - 2 min drive - 1.4 miles
  • Dodger Stadium - 3 min drive - 1.9 miles

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪KazuNori - ‬3 min walk
  • ‪Eggslut - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Central hotel with a restaurant connected to a rail/subway station in Los Angeles
CitizenM Los Angeles Downtown features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, refrigerators, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is a free cancellation option available at citizenM Los Angeles Downtown?

CitizenM Los Angeles Downtown offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on Jun 16, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of citizenM Los Angeles Downtown?

This hotel is situated in Downtown Los Angeles within a 10-minute walk of Grand Central Market and Pershing Square. You'll also find L.A. Live and Crypto.com Arena within a short drive.

Is there parking available at citizenM Los Angeles Downtown?

No, there isn't parking available at the hotel.

Does citizenM Los Angeles Downtown have a casino at the property?

No, citizenM Los Angeles Downtown doesn't have a casino.

Is there an indoor pool at citizenM Los Angeles Downtown?

No, there is no indoor pool at this hotel.

Is citizenM Los Angeles Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a rainfall showerhead as well as a bar.

Does citizenM Los Angeles Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Los Angeles Downtown have a restaurant with a breakfast menu?

Yes, citizenM Los Angeles Downtown serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Los Angeles Downtown allow pets to stay free of charge?

No, pets aren't allowed at citizenM Los Angeles Downtown though service animals are welcome.

Does citizenM Los Angeles Downtown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM Los Angeles Downtown?

The closest major airport to citizenM Los Angeles Downtown is Hawthorne, CA (HHR-Hawthorne Municipal), which is 13.3 mi away (29 minutes by car). Another top airport is Los Angeles Intl. (LAX), which is located 18.5 mi away (40-minute drive).

Are there rooms with balconies that I can book at citizenM Los Angeles Downtown?

No, at citizenM Los Angeles Downtown, there aren't any guestrooms that list a balcony.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2520 out of 3287 reviews
Rating 8 - Good. 499 out of 3287 reviews
Rating 6 - Okay. 134 out of 3287 reviews
Rating 4 - Poor. 63 out of 3287 reviews
Rating 2 - Terrible. 71 out of 3287 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

tiffany

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is perfect! I love it 10/10
Stayed 1 night in Jun 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, but compact
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and well insulated from DTLA street noise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Latyrus, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay overall. Great location, the kindest and most helpful staff, and truly beautiful "living room" and guest rooms! I stay at CitzenM every year before and after Coachella and it's one of the most anticipated aspects of the entire trip!
Stayed 1 night in Apr 2025

10/10 Excellent

Lissette

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No parking and garage near are $30 overnight w no in & out access this is a huge inconvinenace to be forced to stay out all day instead of coming and going as needed
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in via the kiosk, there was a random $240-some charge prompted even though I already paid for the stay in full. The front desk employee, who was helping everyone at the self serve kiosk, said the charge was just an error and it would fall off. He didn’t say what it was even for. A couple days later, I see the charge cleared my checking account. I asked the person on staff at that time who said the charge was for breakfast. I never opted in, so I don’t really get what happened. He was nice enough to refund me. tldr; if you pay through a third party like Orbitz, be careful about surprise charges. And the self serve kiosk is useless when staff insists on walking you through it. Just let them do the job.
Stayed 5 nights in Mar 2025

4/10 Poor

Joseph

Business traveler
Disliked: Staff & service, property conditions & facilities
Tiny “Japanese like” living/ sleeping quarters - The whole place was odd from the self check in to the (tiny) room layout
Stayed 1 night in Feb 2025

10/10 Excellent

Martin Ituarte

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice and safe, love the decor and vibe. Rooms very nice and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Toby

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent
Stayed 1 night in Mar 2025

6/10 Okay

maleha

Stayed 3 nights in Mar 2025

6/10 Okay

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Megan, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is really a fun, well-designed hotel, especially for solo travellers. The rooms are small but well-designed and feel tremendously cozy. The lobby is chic but comfortable and great for hanging out or getting work done. The staff were ALL friendly, helpful and well-informed. This is probably my new favorite hotel chain. I hope they continue expanding!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is really nice up to date staff is super friendly
Stayed 5 nights in Mar 2025

10/10 Excellent

Magaly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro station just a block away, super convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

Yareli

Stayed 3 nights in Mar 2025

10/10 Excellent

Sherrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern and uniquely artistic. Rooms are small and there is no parking, but there are parking options close by. It is walking distance to restaurants and public transportation. Staff is very kind and accomodating. I would stay there again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Perla

Stayed 2 nights in Mar 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Milan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very unique & cool. I would highly recommend this hotel to friends & family because it just gave a vibe that I don’t think you could get at just any hotel. I was really fond of the self service aspect while checking in & the ambiance of the hotel lobby & lounging areas. Our actual hotel room had amazing features too that were unforgettable :)
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 3 nights in Mar 2025

10/10 Excellent

Leung Yiu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9/10
Stayed 4 nights in Mar 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Isaiah

Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was truly amazing, as they helped me gigure out why my room wasn’t charging my phone, and got the problem resolved, would book again for future concerts.-Steven
Stayed 2 nights in Mar 2025

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