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Pacific Palms Resort

Property class: 4

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Photo gallery for Pacific Palms Resort

A Pacific Palms hotel with a prominent sign, multiple floors, and a palm tree in the foreground.
A modern bathroom with two sinks, benches, and a large mirror.
A restaurant with long tables and chairs, hanging orange lamps, and large windows.
An outdoor dining area with palm trees, a pool, and a building with multiple floors and balconies.
A poolside area with lounge chairs and a view of mountains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Industry Hills Expo Center
    ‪6 min drive‬
  • Place, Puente Hills Mall
    ‪6 min drive‬
  • Place, Round 1 Bowling and Amusement
    ‪6 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room

8.6 out of 10
Excellent
(185 reviews)
  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, City View, Executive Level

  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, Mountain View

  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

La Puente

Located in City of Industry, Pacific Palms Resort is within a few miles (5 km) of sights such as Round 1 Bowling and Amusement and Puente Hills Mall. This 292-room, 4-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and a restaurant.
View more Resorts in Los AngelesOpens in a new window

What's nearby

  • Industry Hills Expo Center - 6 min drive - 2.8 miles
  • Puente Hills Mall - 6 min drive - 2.8 miles
  • Round 1 Bowling and Amusement - 6 min drive - 2.8 miles
  • La Puente City Park - 8 min drive - 3.7 miles
  • La Puente City Hall - 9 min drive - 3.5 miles

Getting around

  • Baldwin Park Station - 13 min drive
  • Ontario Intl. Airport (ONT) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Del Rio - ‬16 min walk
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Jack in the Box - ‬3 min drive

About this property

Pacific Palms Resort

Guests of Pacific Palms Resort have access to a golf course, a full-service spa, and an outdoor pool. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury resort include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 42-inch LED TVs. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies, coffee makers, and safes are also standard.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Are free cancellation options available at Pacific Palms Resort?

Pacific Palms Resort offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Pacific Palms Resort?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on Oct 22, 2026 start from $218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Pacific Palms Resort?

This resort is situated in City of Industry, close to Puente Hills Mall, Rose Hills Memorial Park & Mortuary, and Round 1 Bowling and Amusement. You'll also find South Hills Country Club and Glendora Square within a short drive.

Will I be able to park at Pacific Palms Resort?

Yes, self parking is offered for free at the resort. Free RV/bus/truck parking is also available for guests.

Is a spa located at Pacific Palms Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and aromatherapy.

Does Pacific Palms Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and golf lessons at this resort.

Does Pacific Palms Resort include a casino on the premises?

No, Pacific Palms Resort doesn't have a casino.

Will I find an indoor pool at Pacific Palms Resort?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Pacific Palms Resort?

There are plenty of amenities for couples at this resort, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Pacific Palms Resort?

No, but this resort does have a heated pool.

Does Pacific Palms Resort have a restaurant that serves breakfast?

Yes, Pacific Palms Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Pacific Palms Resort allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pacific Palms Resort for a fee of USD 50 per pet, per night.

Are there connecting rooms at Pacific Palms Resort?

Yes, this resort has connecting rooms you can book for your group event or vacation.

How far is the airport from Pacific Palms Resort?

The closest major airport to Pacific Palms Resort is Fullerton, CA (FUL-Fullerton Municipal), which is 15.1 mi away (23 minutes by car). Another top airport is Ontario Intl. Airport (ONT), which is located 26.8 mi away (50-minute drive).

Can I book a room with a balcony at Pacific Palms Resort?

Yes, every guestroom at Pacific Palms Resort comes with a balcony and some offer city and mountain views.

Does Pacific Palms Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Pacific Palms Resort.

Pacific Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1041 out of 1497 reviews
Rating 8 - Good. 224 out of 1497 reviews
Rating 6 - Okay. 124 out of 1497 reviews
Rating 4 - Poor. 54 out of 1497 reviews
Rating 2 - Terrible. 54 out of 1497 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older facility but well maintained and clean. If you love playing golf this is a must stay.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our anniversary here and it was wonderful stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and great pool area.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was big, balcony was nice to have; restaurant is excellent.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and landscapes, wonderful staff, helpful team and a restaurant with great food!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place fancy but affordable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anais at reception was awesome and helpful with information. We were there for a quick wedding trip with family and she was very informative and sweet. I dint remember the name of the young lady at boutique shop but she was so sweet and accommodating giving our last minute circumstances. I would love to return for a longer weekend with my family to take advantage of the resort. 5stars
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice inner city resort to stay at, especially if you like golf
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful! The staff was very attentive, and the food at Red - their one site restaurant was delicious!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids. Rooms have plenty of room and we love walking the property
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and organize place, great location and comfortable to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very relaxing stay. Room were spacious and very clean. The staff was very help.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing ! So beautiful and clean and the room had great views.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Pacific Palms. Staff are always friendly and helpful. The rooms are in decent shape for the age and views are remarkable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and it was all perfect. The hotel was really beautiful, pool was clean. Housekeeping was great. I will surely come again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! Very impressed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, really nice staff. Direct golf course access. Spa package was great also.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sesame noodle dish was amazing. And golf cart driver Arnold was super cool.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and quiet.
Stayed 5 nights in Jul 2026