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Pacific Palms Resort

4.0 star property

Choose dates to view prices

Photo gallery for Pacific Palms Resort

Exterior
2 restaurants; breakfast, lunch, dinner, and brunch served
Interior
Golf
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Industry Hills Expo Center
    ‪6 min drive‬
  • Place, Puente Hills Mall
    ‪6 min drive‬
  • Place, Round 1 Bowling and Amusement
    ‪6 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.6 out of 10
Excellent
(167 reviews)
  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe king Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe king Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free WiFi

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About the neighborhood

La Puente

Located in City of Industry within 2 miles (3 km) of Industry Hills Expo Center, Pacific Palms Resort is within a few miles (5 km) of Round 1 Bowling and Amusement. This 292-room, 4-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and 2 restaurants.
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What's nearby

  • Industry Hills Expo Center - 6 min drive - 2.8 miles
  • Puente Hills Mall - 6 min drive - 2.8 miles
  • Round 1 Bowling and Amusement - 6 min drive - 2.8 miles
  • La Puente City Park - 8 min drive - 3.7 miles
  • La Puente City Hall - 9 min drive - 3.5 miles

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Del Rio - ‬16 min walk
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Del Taco - ‬4 min drive

About this property

Pacific Palms Resort

Guests of Pacific Palms Resort have access to a golf course, a full-service spa, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (USD 14 per night)—also useful is an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 42-inch LED TVs. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies, coffee makers, and free weekday newspapers are also standard.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Pacific Palms

Pacific Palms City Of Industry

Pacific Palms Resort

Pacific Palms Resort City Of Industry

Palms Pacific

Palms Pacific Resort

Palms Resort

Pacific Palms Resort La Puente

Pacific Palms La Puente

Resort Pacific Palms Resort La Puente

La Puente Pacific Palms Resort Resort

Resort Pacific Palms Resort

Pacific Palms

Pacific Palms Resort Resort

Pacific Palms Resort La Puente

Pacific Palms Resort Resort La Puente

Frequently asked questions

Are free cancellation options available at Pacific Palms Resort?

Pacific Palms Resort offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Pacific Palms Resort?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on May 26, 2026 start from $198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Pacific Palms Resort?

This resort is situated in City of Industry, close to Puente Hills Mall, Round 1 Bowling and Amusement, and South Hills Country Club. You'll also find La Puente City Park and Glendora Square within a short drive.

Will I be able to park at Pacific Palms Resort?

Yes, self parking is offered for free at the resort. Valet parking is available for USD 14 per night. Free RV/bus/truck parking is also available for guests.

Is a spa located at Pacific Palms Resort?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, body wraps, and aromatherapy.

Does Pacific Palms Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and golf lessons at this resort.

Does Pacific Palms Resort include a casino on the premises?

No, Pacific Palms Resort doesn't have a casino.

Will I find an indoor pool at Pacific Palms Resort?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Pacific Palms Resort?

There are plenty of amenities for couples at this resort, including 2 restaurants, an outdoor pool, and a full-service spa.

Are there hot tubs at Pacific Palms Resort?

No, but this resort does have a heated pool.

Does Pacific Palms Resort have a restaurant that serves breakfast?

Yes, Pacific Palms Resort has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Pacific Palms Resort allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pacific Palms Resort for a fee of USD 40 per pet, per night.

Are there connecting rooms at Pacific Palms Resort?

Yes, this resort has connecting rooms you can book for your group event or vacation.

How far is the airport from Pacific Palms Resort?

The closest major airport to Pacific Palms Resort is Fullerton, CA (FUL-Fullerton Municipal), which is 15.1 mi away (23 minutes by car). Another top airport is Los Angeles - Ontario Intl. Airport (ONT), which is located 26.8 mi away (50-minute drive).

Can I book a room with a balcony at Pacific Palms Resort?

Yes, every guestroom at Pacific Palms Resort comes with a balcony and some offer mountain and city views.

Does Pacific Palms Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Pacific Palms Resort.

Pacific Palms Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 825 out of 1211 reviews
Rating 8 - Good. 189 out of 1211 reviews
Rating 6 - Okay. 99 out of 1211 reviews
Rating 4 - Poor. 51 out of 1211 reviews
Rating 2 - Terrible. 47 out of 1211 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

patrick

Stayed 3 nights in Apr 2026

8/10 Good

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

Anarely, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great and view is excellent. Resort in good condition and well kept.
Stayed 1 night in Mar 2026

10/10 Excellent

Ismaela

Stayed 1 night in Feb 2026

8/10 Good

Adela

Liked: Cleanliness, staff & service, amenities
The pillows were very uncomfortable
Stayed 1 night in Feb 2026

10/10 Excellent

Johanna

Stayed 2 nights in Feb 2026

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
A great place to relax
Stayed 2 nights in Feb 2026

10/10 Excellent

danny, chino

Stayed 1 night in Feb 2026

10/10 Excellent

Derrick

Stayed 1 night in Feb 2026

10/10 Excellent

David

Great service as always from the hotel staff!
Stayed 4 nights in Feb 2026

10/10 Excellent

Evo

Liked: Cleanliness, staff & service, amenities
Great food, friendly staff, lovely views, quiet and enjoyable. I wish we had been given spa or restaurant credits but we enjoyed it there.
Stayed 2 nights in Feb 2026

10/10 Excellent

pandora

Stayed 1 night in Feb 2026

10/10 Excellent

paul

Stayed 1 night in Feb 2026

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

10/10 Excellent

Fernando

Stayed 1 night in Feb 2026

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really clean room with a great view.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jerome

Stayed 1 night in Feb 2026

6/10 Okay

Araceli

Liked: Cleanliness, staff & service
Room was good nive view, shower head was terrible old & tub flooded . Didnt report it since was staying only 1 night. No coffee place either.
Stayed 1 night in Feb 2026

10/10 Excellent

Annette, los angeles

Stayed 1 night in Feb 2026

10/10 Excellent

Anarely, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great views and friendly/professional staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, guest service and staff were attentive when anything needed
Stayed 1 night in Feb 2026

4/10 Poor

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Un poco incorforme yo reservé un cuarto de una cama y me dieron una de dos camas fu ala recepción y me dicen que no podían aser nada ,en la noche se fue el agua ,fui a desayunar y se tardaron una hora y media para darme mi desayuno eso fue todo lo malo
Stayed 1 night in Feb 2026

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
Staff was great, perfect gateway
Stayed 2 nights in Feb 2026

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Very quiet and relaxing.
Stayed 2 nights in Feb 2026

4/10 Poor

Jose

Liked: Cleanliness, amenities, property conditions & facilities
I booked a one bedroom king size bed, and ended up getting a 2 bed full size mattress because a it was not guaranteed by the third party
Stayed 1 night in Feb 2026

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