I got a room through orbitz paid before i got there. Once i got to the property they told mw my room wasnt reserved that there was no rooms and told me to leave.
Nice place
Good place
The location is very close to a train track so when you sleep at night you’ll hear train whistles. Most disappointing is the cleanliness of the bed and the sofa. The bedsheets were not so clean and so was the sofa. The pillows are so thin. Thought it was 2.5 stars but actually it’s only 2 stars. Wouldn’t choose this inn again in the future anymore that’s for sure. We felt like we couldn’t stay more than one night so didn’t sleep there the second night. The rate is very high not worth it
No chairs in room.Bad lighting for reading.Dirty floors.
Great property, the owners are cool. This is a family-owned place. No thrills no fuss, easy in and out. Always clean and easy to find. As long as your reservation covers everyone in your reservation, you should be fine. One of the better hotels in the area.
Clean rooms & fast check in/out
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Friendly staff, very prompt responding to customers needs
The smell of body fluids on the bedspreads Tv not working
My Yelp review: We just needed a room to get ready for a wedding, and possibly stay the night if it went too long. They are doing renovations, and our room is either complete or near completion. There was a nice size fridge, but no coffee maker or microwave. There was also a cooktop, not sure why. We had no tissue box, but we made due with toilet paper, and I’m sure they would have given us some, had we asked. It was late when we got back and I didn’t want to bother. There was a large flatscreen with lots of channels, and a desk and chair. If they are still working on the room, my suggestion is to install a hook or towel bar in the bathroom. There was also nowhere to hang clothes or a closet. A mirror over the desk would be nice. There was no alarm clock, and my phone was dead. A plug with a USB port would be nice. The bed was very stiff, my husband didn’t mind, but it was hard on my back. The room was also very dark. It was difficult to put on makeup.
I like the fact that i call front desk and told them if i could check at 1 am and they said yes just to call them to let them know a estimate. We got there at 12 and the lady was there. We got to the suite and we enter and it smell kind of bad not going to lie but then we noticed the sheets had hair and the tv didnt work the lady gave me new sheets that was nice and the tv didnt work so we offered to change room we told her the next day. The next day we got early and came to the hotel at 7 pm and the lady was so nice and told me we knock 2 times and my suite was ready. We got to or suite ans holly suite it was amazing we got a updated and renovated suite smells good and it was upgraded. There was no noise it was quite. We stay there 4 days and we only heard the train like 2 times. I really like stay here. I will stay again. The lady in front desk was always so nice. It was a good place to stay. I do recommeded it. And they clean or room everyday.
They were rude to me And I have to pay again Worst experience
Carpet was very dirty and the bathroom smell was horrible cigar smell, very small beds for four people, very uncomfortable.
Definitely one of those situations where you get what you pay for. Not really clean, poor location, facility is dated.
Located in City of Industry, Industry Inn & Suites is within a few miles (5 km) of sights such as Kaiser Permanente - Baldwin Park Medical Center and La Puente City Park. This 44-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
Guests can expect to find free WiFi and TVs.
Industry Inn & Suites features free WiFi in public areas and a vending machine. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.
I got a room through orbitz paid before i got there. Once i got to the property they told mw my room wasnt reserved that there was no rooms and told me to leave.
Nice place
Good place
The location is very close to a train track so when you sleep at night you’ll hear train whistles. Most disappointing is the cleanliness of the bed and the sofa. The bedsheets were not so clean and so was the sofa. The pillows are so thin. Thought it was 2.5 stars but actually it’s only 2 stars. Wouldn’t choose this inn again in the future anymore that’s for sure. We felt like we couldn’t stay more than one night so didn’t sleep there the second night. The rate is very high not worth it
We are deeply sorry you are unhappy. Please provide a more detailed description of what you were unhappy with so we can investigate this matter further. As far as location, we cannot do anything as there is railroad tracks that run through the city. Again we apologize for the inconvenience.
No chairs in room.Bad lighting for reading.Dirty floors.
We are deeply sorry you are unhappy. Please provide a detailed description of what went wrong so we can investigate this matter further. Please provide your full booking name along with check in date. Thank you and again sorry for any inconvenience
Great property, the owners are cool. This is a family-owned place. No thrills no fuss, easy in and out. Always clean and easy to find. As long as your reservation covers everyone in your reservation, you should be fine. One of the better hotels in the area.
Clean rooms & fast check in/out
.
We are deeply sorry you are unhappy. Please provide your full booking name along with check in date to help us investigate this matter further. Unless there was an error on the booking website reservations enter our system immediately. Again we apologize for any inconvenience this may have caused