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Recent guest reviews

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Friendly staff, very prompt responding to customers needs

The smell of body fluids on the bedspreads Tv not working

My Yelp review: We just needed a room to get ready for a wedding, and possibly stay the night if it went too long. They are doing renovations, and our room is either complete or near completion. There was a nice size fridge, but no coffee maker or microwave. There was also a cooktop, not sure why. We had no tissue box, but we made due with toilet paper, and I’m sure they would have given us some, had we asked. It was late when we got back and I didn’t want to bother. There was a large flatscreen with lots of channels, and a desk and chair. If they are still working on the room, my suggestion is to install a hook or towel bar in the bathroom. There was also nowhere to hang clothes or a closet. A mirror over the desk would be nice. There was no alarm clock, and my phone was dead. A plug with a USB port would be nice. The bed was very stiff, my husband didn’t mind, but it was hard on my back. The room was also very dark. It was difficult to put on makeup.

I like the fact that i call front desk and told them if i could check at 1 am and they said yes just to call them to let them know a estimate. We got there at 12 and the lady was there. We got to the suite and we enter and it smell kind of bad not going to lie but then we noticed the sheets had hair and the tv didnt work the lady gave me new sheets that was nice and the tv didnt work so we offered to change room we told her the next day. The next day we got early and came to the hotel at 7 pm and the lady was so nice and told me we knock 2 times and my suite was ready. We got to or suite ans holly suite it was amazing we got a updated and renovated suite smells good and it was upgraded. There was no noise it was quite. We stay there 4 days and we only heard the train like 2 times. I really like stay here. I will stay again. The lady in front desk was always so nice. It was a good place to stay. I do recommeded it. And they clean or room everyday.

They were rude to me And I have to pay again Worst experience

Carpet was very dirty and the bathroom smell was horrible cigar smell, very small beds for four people, very uncomfortable.

Definitely one of those situations where you get what you pay for. Not really clean, poor location, facility is dated.

This hotel was terrible. Beds were small and uncomfortable. No closet to hang our clothes. Fan was on so the room was like a sauna when we got into the room. No screen on the window.

Clean and new. It was nice and quiet. Everything looks clean and new. They only need a better stove or a pan to warm the food with out burning the pizza.

Nice staff, clean, updated basic rooms that include a refrigerator. If you want basic at a fair price, look no further.

Great experience. Will stay here again. Staff was really nice and helpful.

We booked the room very last minute. And I doesn't expect much but the room was very dirty and dusty. And have a very weird smell my the mattress

E Valley Blvd La Puente CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in City of Industry, Industry Inn & Suites - City of Industry/Los Angeles is 3.1 mi (4.9 km) from La Puente City Park and within a 10-minute drive of Rio Hondo College. This 44-room motel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.


Rooms

Guests can expect to find free WiFi and TVs.


Property features

Industry Inn & Suites - City of Industry/Los Angeles features free WiFi in public areas and a vending machine. The 24-hour front desk has staff always at the ready.

Room options

Deluxe Double 2 Queen Beds Non Smoking

2 Queen Beds | Sleeps 4

Deluxe King, Non Smoking

1 King Bed | Sleeps 2

Standard Double Room, (Non-Smoking/Smoking)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, (Non-Smoking/Smoking)

1 King Bed | Sleeps 3

Guest reviews for Industry Inn & Suites - City of Industry/Los Angeles

Everyone (9) Couples (2) Family (5)
4
Friends

.

By on Apr 29, 2021

3
Everyone

By on Apr 25, 2021

4
Everyone

By on Jan 19, 2021

5
Business Business

Friendly staff, very prompt responding to customers needs

By , from Kansas on Oct 24, 2020

1
Family Family

The smell of body fluids on the bedspreads Tv not working

By , from Arizona on Jul 8, 2020

Review comment responded on Aug 3, 2020

We are sorry your were unhappy Please provide a detailed description of what went wrong so we can correct our mistake Thank you

4
Family Family

My Yelp review: We just needed a room to get ready for a wedding, and possibly stay the night if it went too long. They are doing renovations, and our room is either complete or near completion. There was a nice size fridge, but no coffee maker or microwave. There was also a cooktop, not sure why. We had no tissue box, but we made due with toilet paper, and I’m sure they would have given us some, had we asked. It was late when we got back and I didn’t want to bother. There was a large flatscreen with lots of channels, and a desk and chair. If they are still working on the room, my suggestion is to install a hook or towel bar in the bathroom. There was also nowhere to hang clothes or a closet. A mirror over the desk would be nice. There was no alarm clock, and my phone was dead. A plug with a USB port would be nice. The bed was very stiff, my husband didn’t mind, but it was hard on my back. The room was also very dark. It was difficult to put on makeup.

By on Nov 10, 2019

5
Everyone

By on Oct 27, 2019

4
Partner Couples

I like the fact that i call front desk and told them if i could check at 1 am and they said yes just to call them to let them know a estimate. We got there at 12 and the lady was there. We got to the suite and we enter and it smell kind of bad not going to lie but then we noticed the sheets had hair and the tv didnt work the lady gave me new sheets that was nice and the tv didnt work so we offered to change room we told her the next day. The next day we got early and came to the hotel at 7 pm and the lady was so nice and told me we knock 2 times and my suite was ready. We got to or suite ans holly suite it was amazing we got a updated and renovated suite smells good and it was upgraded. There was no noise it was quite. We stay there 4 days and we only heard the train like 2 times. I really like stay here. I will stay again. The lady in front desk was always so nice. It was a good place to stay. I do recommeded it. And they clean or room everyday.

By on Oct 2, 2019

1
Partner Couples

They were rude to me And I have to pay again Worst experience

By on Aug 20, 2019

5
Everyone

By on Aug 14, 2019

Industry Inn & Suites - City of Industry/Los Angeles

13736 E Valley Blvd, La Puente, CA 91746
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