Vagabond Inn Hacienda Heights2.5 out of 5.0
Recent guest reviews
Pricewise, this is a pretty decent place to spend the night. It's relatively clean. However, be aware of the following: - not enough parking - not enough lighting in the room - no big bath towels in the room - free breakfast was just toast and cereals other than those, all was fine.
We visited this hotel recently and were surprised at how rude staff were, at check in the woman was on her cell phone and it seemed like I was getting in her way, she didn't give me any information regarding wifi, breakfast, check out etc. Then at breakfast another woman was working who was very rude and when we asked for more milk for the cereal she made us wait 10minutes before refilling it. Very frustrating. Will not stay here again. The room was nice and clean but ut is quite loud as near a busy road. But won't stay again due to staff.
It was nice but need to invest in some new furniture. Chairs had a few to many stains but other than that the room was decent, nice flat screen TV with good selection of channels need at least one premium channel like HBO. Near freeway and medical Marijuana shop next door.
We only stayed here because we had a function to attend just up the street. The air conditioner was not working, so I went to the front desk to report it. When I told the lady the that it was not working, she said to me, "I'm sure it is working". I told her the at he thermostat looked like it was disconnected from the wall and there was no power. Another worker at the hotel got up from eating there in the "lobby" and came to look at it. Yes the air conditioner was unplugged! The bed was a brick with sheets on it. The bath towels are the size of the face towels and have the thickness of a sheet. If there are 2 of you staying in the room you only get 2 towels so if you shower twice during your 1 night stay, prepare to hang your towels. The people that run/own this establishment will do everything they can to save a buck.
The first room was dirty, walls were stained with hand oil along the wall that lined up to headboard edge. Floor was dirty in bathroom, and sheets had black stains on them. They were kind enough to move us to another room even after we somewhat settled in. The next room however, was also dirty. I definitely will be staying elsewhere next time.
I spent 7 days at this motel and sorry to say it was not pleasant. The third shift manager was so rude and would not let me use free nights I had because he claimed it had to be 9 nights at their motel. I told the manager and he was nonchalant and said he'd talk to him. I worked on a night shift project nearby consisting of 6 pm to 6 am for the entire period. I asked for early morning room cleaning but he said not before 9am causing me 3 hrs of lost sleep opportunity so I ask for the latest possible and he said he couldn't guarantee later than 3 pm so I paid a worker $10 a day to stay till 5 (cash of course). It was worth the extra rest. When I ready to leave the manager kept hanging at my door as if he thought I might attemp to steal something (another first for me). I had many bags to bring down so when I took a trip down I watched him hurry into my room (unbeknownst to him) to make sure I hadn't removed things. I emailed these complaints to your website but never received a response. I love Vagabond and previously had never been treated badly. Sincerely, John Placencia JR
Very comfortable room, very friendly and comforting for needd staff..I would like to come back again. Very high recommendations to everyone. It's better than any other motels and even some expensive hotels. Very soft pillows and comfortable mattress on king bed.
I had booked two rooms for my family for four nights between the holidays, choosing this motel for its close location to our relatives. The first things we noticed was the night clerk's special outside window with bulletproof glass and the raunchy nightclub a few doors down, then the filthy homeless guy sitting on the parking lot curb below the stairs to our room. As we opened the door we noticed the homeless encampment right over the property wall, blue tarps and shopping baskets. In the room, the carpet was torn and someone lacking a pencil had carved a name and phone number onto the top of the nightstand. There was a nasty stain in a very inappropriate place on one of the chairs, and the freeway obviously was the direct truck route into L.A. all night long. On the last night, in the room next to us, a Montana cowboy there for the horse show talked loudly from 2 to 5:15 AM, perfectly audible through the uninsulated wall. About the same time a party started in two rooms down the balcony, with giggling and talking and pounding up and down the stairs. Food and drink debris was in the parking lot the next morning. I did not call the night clerk to report this as I suspected he would not leave his enclosure and would just call and notify them that nearby guests were complaining. The bulletproof glass window hinted to me that I did not wish to call attention to myself. Would I stay there again? Maybe if I was alone and armed.
I stayed here April 29th-May1st with my fiance. I'm from London, he's a Hacienda Heights resident and we needed a couple nights stay before my departure. This place is EXTREMELY good value. The rooms were neat, clean and had the basic amenities you need (towels,, soap, shampoo etc). We paid approx $60 per night before tax. The place is well kept and not grimey at all. I would stay here again. The only downside is that on our chekout date, we went walking the trails in nearby Schabarum park, as was our routine every morning. We didn't make it back to the hotel til just after 12pm. Checkout time I believe is 11am. I had packed the night before and was just in the shower when the owner (female) burst into our room without knocking saying that she had entered earlier but we weren't in. My fiance told her we were just getting ourselves ready to leave. Thereafter, our phone rang NON STOP over the next half hour as we got ready and loaded the car with our belongings. I've stayed in alot of hotels and staying a little over checkout time is never usually an issue long as they know you are leaving imminently. The phone ringing constantly was rude, distracting and bad customer service. It's not like we were some ghetto occupants trying to overstay. Anyway, I'd still give this his a high rating as is great value and perfectly decent to stay in for short stays.
I am Hacienda Heights often on business and so glad I found the Vagabond. Every time I have stayed here, the room has been spotless. It isn't a fancy place, but it is very, very clean. It is nice having a microwave and a refrigerator in the room, and laundry facilities just down the hall. There is a nice basic breakfast in the lobby with juice, milk, coffee, cereals, and toast. There is free wi-fi in the rooms and the connection is great. Ann and Tai the managers are very helpful, friendly and kind. If I've needed a new key, or directions or an extra towel, they never make me feel like I am bothering them. Arthur, the evening manager is also very nice and ready to help if I need to fax something or if I need quarters for the washer and dryer. The rooms closer to the street can be a little bit noisy sometimes because of the freeway off ramp, but it isn't really bothersome and there are rooms that are further away from the street. There are restaurants within walking distance and shopping not too far away. Thank you to all the staff for welcoming me, remembering my name and making my stays at the Vagabond very pleasant.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Vagabond Inn Hacienda Heights places you within 2 miles (3 km) of La Puente City Park and La Puente City Hall. This 60-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 9:30 AM. This motel has a restaurant that's perfect for a leisurely bite to eat.
Guests can expect to find free WiFi and 27-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and free local calls.
Vagabond Inn Hacienda Heights features free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The 24-hour front desk has staff always at the ready.
Reviews from Trip Advisor
60.0% of guests recommend this hotelTotal of 20 reviews