Spacious room although the furniture designs are old & out dated. Room is clean. Everything is ok. My only concern is the airconditioning, it produced a very annoying sound that made me not sleep well. I like the location. I wish they have the same updated room like the one in Best Western Plus Executive Inn Rowland Heights.
Location make extremely convenient. Hotel and room was very clean. Breakfast was excellent. Very quiet and relaxing stay.
No safe in room. Key card didn't work in underground parking.
Nice location in a safe area around tons of good restaurants. I always stay here when i come into this town.
The beds are super comfortable and the place is very clean. Decent breakfast.
Eccellent stuff. Always very kind..great breakfast..
For the most part staff was good. Upon check out on the 11th the front desk person was quite rude. When I asked him if I could have a blank copy of the receipt with the address for tax’s he tried to tell me I didn’t need it. I told him I need proof that I stayed there and I know that he could Print it off..he was rude and short with me and told me it was not true because then he could get a refund for his tax’s. What ever...this is what our accountant wants and that’s what she gets. What ever happened to pleasing the customer. I guess I interrupted his texting and he was not happy!
It was very clean. Beds were super comfortable and room was pretty spacious.
1.Laundry has only one washer and one dryer. 2. Cannot use after 10 pm. 3, coin operated, 4, ran out of coins. 5. Shower has no bath tub. Water spills to the floor
nothing worth mentioning except the front desk help are morons
there is a door between the rooms, noisy from the room beside
One person at counter helping a family who didnt have their id or credit card took forever. Then a group of at least 65 people came in. All of them loud students who took over the lounge area throwing their backpacks and luggage all over the floor. They then took all the coffee water and cookies and continued to be loud and rude. Their chapperones did nothing to discourage the behavior. Was unable to get a drink of water or even use the business center as they were laying all over the floor area. Then I was given a room on first floor where I continued to be bothered by their loud behavior and hollering down the hall. This hotel needs better planning when they book to a large group like this one. They were noisy and rude all night and the next morning hollering from upper floors to the lower floor to their friends. Lack of concern for their loyal guests is not a good thing. Awful experience.
Best Western Plus West Covina Inn is located within a few miles (5 km) of South Hills Country Club and Citrus Valley Medical Center - IC Campus. This 3-star hotel welcomes guests with 125 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Best Western Plus West Covina Inn's 125 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
At Best Western Plus West Covina Inn, guests enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Spacious room although the furniture designs are old & out dated. Room is clean. Everything is ok. My only concern is the airconditioning, it produced a very annoying sound that made me not sleep well. I like the location. I wish they have the same updated room like the one in Best Western Plus Executive Inn Rowland Heights.
Location make extremely convenient. Hotel and room was very clean. Breakfast was excellent. Very quiet and relaxing stay.
No safe in room. Key card didn't work in underground parking.
Nice location in a safe area around tons of good restaurants. I always stay here when i come into this town.
The beds are super comfortable and the place is very clean. Decent breakfast.
Eccellent stuff. Always very kind..great breakfast..
