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Best Western Plus West Covina Inn

2.5 out of 5.0

Recent guest reviews

We booked this hotel because of the great reviews, the fitness room and the jacuzzi. I think they need to add signs saying that the only way to enter the pool is through the ghetto conference room in the lobby. We got locked out of the hotel just by following signs that lead you to the pool. So we had to walk all the way around the hotel in our swimsuits at night to get in to the lobby. All of doors should allow you to enter with your hotel key not just one door in the back of the hotel. The jets don’t even work for the jacuzzi and the jacuzzi water is barely even warm! It was hard to rest with the room ac system on. It was very loud. Also it was inconvenient that each time we wanted to workout we had to go to the front desk and get a special key. Also no one mentioned that your treadmill is broken. What I did appreciate is your staff. They are very kind people. The location of the hotel is close to a lot of businesses. You can hear the cars on the freeway at night but we weren’t too bothered by it. Overall I wouldn’t stay here again.

Clean modern lobby. Courteous friendly staff, modern furniture in room. King room very spacious, had lounge chair and separate woeking desk. Perfect size kitchen with microwave, fridge, lots of cabinets and sink. Coffee maker, alarm clock with sound machine. Breakfast service had different options every day. The only disappointment....pool closed during entire stay??? During a CA heat wave warning??

Nice location, convenient access to I-10 and shopping malls. Prices and breakfast is nice. We are happy!

Good place to stay staff is excellent... Went out of there way to check us in early and accommodate my disabled Girlfriend

CLOSE TO WHERE I NEEDED TO BE. GREAT PLACE WILL STAY AGAIN.

Late check-in went smoothly. Room was clean. I could hear the people above me in the morning.

Hotel was very clean, the room was very clean & bed was comfortable. Check in was fast. Staff was friendly. Would definitely go back again. Thank you so much.

The hotel was clean .Staff was friendly . Clear tv with a bunch of channels and good towels and water pressure!!!!

Always a pleasant place to visit, and most reasonably priced

Estuvo de lujo muy buen servicio y aparte muy sabroso desayuno.

I stayed there for three nights. All the things are great. Very convenient.

We stayed 4 nights at this hotel. The entire time we were in and out of the room, traveling to nearby cities, and coming in late at night to get a few hours of rest. It was so helpful to have a comfy bed and a clean room. The staff at the hotel were so courteous. The free breakfast in the morning was helpful, considering how often we were in and out of our room. I would consider staying at this hotel again and recommend it to my friends.

freewaynoice was acceptable with closed window and away from freeway. Need more luggage cart.

I always enjoy staying here, since it is within walking distance of several restaurants.

Staff and location were excellent my issue is with the A/C. It was not turned on when I opened the room door at 3:15 PM and even after setting to 66 it never got cool enough to even pull a sheet over me making it hard to sleep.

The room was better than I thought I would be, but there were things that they couldn't fixed. My window was broken so I heard the freeway all night long. The A/c kinda worked but did not keep the room cold at all. There was a guy behind the guest not wearing a uniform. I don't if he worked there and just got off or if he was a friend of the employee with no ties to the hotel at all.

a little busy at breakfast on first day of stay - overall Okay!!

room was great. nice location. great staff. parking was easy.

Upon checking in with Martin I knew my stay was going to be pleasant. He was very friendly and showed great customer service.

We travel monthly to SoCal and stay in a different city each time. This stay was to attend a graduation and it was our first time staying at this location. Great location and even better staff! Everyone we encountered from front desk to housekeeping was genuinely kind and helpful. The facilities are somewhat dated but very clean. The linens were great but the pillows could be a little larger and firmer. Our room was very clean and comfortable but the bathroom needs new tile and shower curtains. The breakfast was fresh and delicious. Pool and jacuzzi clean as well. My family and I enjoyed our stay and would consider another.

3275 E Garvey Ave N West Covina CA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 2 mi (3.2 km) from South Hills Country Club, Best Western Plus West Covina Inn is within a 10-minute drive of California State Polytechnic University Pomona. This 125-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Glendora Square is also close to this West Covina hotel.


Dining

Free hot/cold buffet breakfast is offered each morning.


Rooms

All 125 air-conditioned rooms feature refrigerators, coffee makers, and free newspapers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

At Best Western Plus West Covina Inn, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and free newspapers.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus West Covina Inn

Everyone (13) Business (16) Couples (28) Family (11) Other (7) Friends (2)
2

good area but not as nice as we expected

Everyone
King Size Bed

We booked this hotel because of the great reviews, the fitness room and the jacuzzi. I think they need to add signs saying that the only way to enter the pool is through the ghetto conference room in the lobby. We got locked out of the hotel just by following signs that lead you to the pool. So we had to walk all the way around the hotel in our swimsuits at night to get in to the lobby. All of doors should allow you to enter with your hotel key not just one door in the back of the hotel. The jets don’t even work for the jacuzzi and the jacuzzi water is barely even warm! It was hard to rest with the room ac system on. It was very loud. Also it was inconvenient that each time we wanted to workout we had to go to the front desk and get a special key. Also no one mentioned that your treadmill is broken. What I did appreciate is your staff. They are very kind people. The location of the hotel is close to a lot of businesses. You can hear the cars on the freeway at night but we weren’t too bothered by it. Overall I wouldn’t stay here again.

By , from California on Oct 19, 2017

4

finally, clean, safe and comfortable place to stay

Everyone

Clean modern lobby. Courteous friendly staff, modern furniture in room. King room very spacious, had lounge chair and separate woeking desk. Perfect size kitchen with microwave, fridge, lots of cabinets and sink. Coffee maker, alarm clock with sound machine. Breakfast service had different options every day. The only disappointment....pool closed during entire stay??? During a CA heat wave warning??

By , from Las Vegas on Jul 11, 2017

5

excellent value

Everyone

Nice location, convenient access to I-10 and shopping malls. Prices and breakfast is nice. We are happy!

By on May 21, 2017

5

excellent stay once again!

Everyone

Good place to stay staff is excellent... Went out of there way to check us in early and accommodate my disabled Girlfriend

By , from Bay Area on May 2, 2017

5

good food, good rates

Everyone

CLOSE TO WHERE I NEEDED TO BE. GREAT PLACE WILL STAY AGAIN.

By on Apr 6, 2017

4

nice quick overnite stay. convenient to freeway.

Everyone

Late check-in went smoothly. Room was clean. I could hear the people above me in the morning.

By on Mar 26, 2017

5
Everyone

Hotel was very clean, the room was very clean & bed was comfortable. Check in was fast. Staff was friendly. Would definitely go back again. Thank you so much.

By on Mar 9, 2017

5

good stop

Everyone

The hotel was clean .Staff was friendly . Clear tv with a bunch of channels and good towels and water pressure!!!!

By on Feb 15, 2017

5
Everyone

Always a pleasant place to visit, and most reasonably priced

By on Feb 6, 2017

4

all things are great

Everyone

I stayed there for three nights. All the things are great. Very convenient.

By on Jul 17, 2016