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Recent guest reviews

We had a leak in our bathroom ceiling the last two days we were there. Otherwise an excellent stay.

The service was exceptional!!

helpful staff, great location & views, cool decor.

I requested a top floor and i was granted very nice staff loved my room

I love this hotel excellent service I didn't like the fact that they place a 300.00 hold on ur card... and when I called I asked and nobody told me but other than that the hotel was great

Check in time was 4p and check out was 11am ... I have a problem with check in being so late.

Room wasn’t what I expected over charging food, half of the hotel wasn’t open. It was just a terrible experience definitely not a 4.5 star hotel Moe like a 3.5

Pros: Very hip vibe. It has personality unlike hotels that seem like they were designed for hordes of anonymous people. Cons: only one towel was left in the bathroom. The blow dryer did not work which i did not discover until I’m standing there 20 minutes before checkout with wet hair. The AC was super weak and by the time we realized it wasn’t going to cool the room all the way it was midnight. Called the desk, they said they’d send someone up. By 12:30am we were falling asleep so we gave up. Also the AC split unit was noisy. I complained upon checkout and the staff had obviously been trained to not volunteer any sort of recompense and instead get you to tell them what you think is fair. I told them i wanted my valet parking comped and they agreed and i appreciate it but obviously I’m still bitter LOL. They might want to rethink that strategy.

The room was nice the bathroom is amazing. The shower and views are the qualities in this room.

great

It’s a nice hotel, but with covid there were no amenities. We were supposed to spend 5 nights, but left after the 1st night and went to the four seasons Beverly Hills. They had amenities, restaurants, room service, pool and it felt safe. The area around the indigo has also become really rough.

POOL IS CLOSED.

Francisco Street Los Angeles CA

Hotel highlights

  • Walking distance to Grammy Museum and Staples Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Los Angeles, Hotel Indigo Los Angeles Downtown, an IHG Hotel is within a 10-minute walk of popular sights such as Staples Center and Los Angeles Convention Center. This 4.5-star hotel has 350 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at Metropole Bar + Kitchen, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 350 soundproofed rooms provide MP3 docks, refrigerators, and coffee makers. 43-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free newspapers, free local calls, and safes are other standard amenities.


Property features

Built in 2017, the brand new Hotel Indigo Los Angeles Downtown, an IHG Hotel offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 44 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room

1 Twin Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (High Floor)

1 King Bed | Sleeps 2

Guest reviews for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Everyone (29) Couples (7) Family (12)
4
Family

We had a leak in our bathroom ceiling the last two days we were there. Otherwise an excellent stay.

By on Jun 2, 2021

Review comment responded on Jun 7, 2021

Thank you for your review. We appreciate your feedback and we are thrilled that you enjoyed your stay with us overall! We hope you visit us again when you're in the DTLA area. Take care!

2
Everyone

By on May 7, 2021

Review comment responded on May 17, 2021

Thank you for your review. We apologize for not meeting your expectations and hope you will give us another chance in the near future. Thank you and stay safe!

5
Everyone

By on Apr 29, 2021

Review comment responded on May 10, 2021

Thank you for your 5 out of review. W are thrilled you enjoyed your stay with us!

5
Family Business Business

The service was exceptional!!

By on Apr 15, 2021

Review comment responded on Apr 20, 2021

Thank you so much for your 5 out of 5 review. We are thrilled that you enjoyed the hotel! We hope you visit us again when you're in the DTLA area!

3
Everyone

By on Mar 28, 2021

Review comment responded on Apr 20, 2021

Thank you so much for your review. We hope you visit us again when you're in the DTLA area!

3
Everyone

By on Mar 22, 2021

Review comment responded on Apr 3, 2021

I'm sorry to hear that you did not thoroughly enjoyed your stay. We hope that you give us another chance to make it better.

4
Everyone

By on Mar 12, 2021

Review comment responded on Mar 27, 2021

Thank you for staying with us!

5
Everyone

By on Mar 8, 2021

Review comment responded on Mar 21, 2021

Thank you so much for your 5 out of 5 review. We are thrilled you enjoyed your stay with us! Please visit us again when you're in the DTLA area!

5
Everyone

By on Feb 28, 2021

Review comment responded on Mar 10, 2021

Thank you for the 5 out of 5 rating! We hope to see you back with us.

5
Family

helpful staff, great location & views, cool decor.

By , from Cleveland, OH on Dec 2, 2020

Review comment responded on Dec 2, 2020

Dear J, Thank you so much for your candid review of our hotel. We are delighted to hear you enjoyed your stay with us especially your appreciation of our great location, views and decor . It's something our helpful staff takes great pride in, so we value your feedback and recommendation. We hope you will visit us again when you travel to Los Angeles Area.

Hotel Indigo Los Angeles Downtown, an IHG Hotel

899 Francisco Street, Los Angeles, CA 90015
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