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Recent guest reviews

Service was mediocre not worthy of the cost at all or the hype. Cleanliness was shocking one night I had crumbs and dirt sticking to my feet after I woke up I found that under my pillow was dirty. I took photos shared them with the hotel and all they said was they would investigate. I will never repeat this experience and stay at that hotel again! Furthermore the assistance in my baggage was only at the door where they have valet. Inside I had to drag my own bags being an elderly handicapped who am I that was very disappointing.

What an awesome hotel. Whenever I decide to go back to LA to visit, I will definitely book another stay with hotel indigo. The theme of the hotel is also very unique. You have hotel Nightmares and hotel dreams. Hotel indigo is a dream. City view is recommend.

Very nice view. Great if you have any conventions in the area. Just wish staff was a little more attending compared to other hotels we visit. Other than that, would stay again.

Ac wasn’t wprking

Great location, cool decor, comfy bed.. pricey parking (valet only) but typical for the area.

This was a beautiful and clean property. The rooms were nice. The bathroom was a bit eclectic, however, it was an enjoyable stay.

Noisy AC. Staff indifferent to change in stay. Overall too expensive for what it was. Different staff had different answers to same question. Poor training and service. Won’t stay there again but somehow I doubt they would care.

Cool

Great decor and boutique feel

For some some reason there was always someone doing some type of cleaning or working during night time. No room service avail. TV remote broken.

Had to request house keeping and they weren’t able to accomplish that either for the two days that was requested

We had a leak in our bathroom ceiling the last two days we were there. Otherwise an excellent stay.

The service was exceptional!!

Francisco Street Los Angeles CA

Hotel highlights

  • Walking distance to Crypto.com Arena and Los Angeles Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Los Angeles, Hotel Indigo Los Angeles Downtown, an IHG Hotel is within a 10-minute walk of popular sights such as Crypto.com Arena and Los Angeles Convention Center. This 4.5-star hotel has 350 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Enjoy a leisurely bite to eat at Metropole Bar + Kitchen, the hotel's onsite restaurant. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and 43-inch LED TVs with digital channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and coffee makers are other standard amenities.


Property features

Built in 2017, the brand new Hotel Indigo Los Angeles Downtown, an IHG Hotel offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 49 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room

1 Twin Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Comm)

1 King Bed | Sleeps 2

Guest reviews for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Everyone (23) Couples (8) Family (11)
1
Everyone

Service was mediocre not worthy of the cost at all or the hype. Cleanliness was shocking one night I had crumbs and dirt sticking to my feet after I woke up I found that under my pillow was dirty. I took photos shared them with the hotel and all they said was they would investigate. I will never repeat this experience and stay at that hotel again! Furthermore the assistance in my baggage was only at the door where they have valet. Inside I had to drag my own bags being an elderly handicapped who am I that was very disappointing.

By on Jun 4, 2022

5
Everyone

By on Apr 18, 2022

5
Partner Couples

What an awesome hotel. Whenever I decide to go back to LA to visit, I will definitely book another stay with hotel indigo. The theme of the hotel is also very unique. You have hotel Nightmares and hotel dreams. Hotel indigo is a dream. City view is recommend.

By on Mar 19, 2022

4
Partner Couples

Very nice view. Great if you have any conventions in the area. Just wish staff was a little more attending compared to other hotels we visit. Other than that, would stay again.

By on Dec 21, 2021

2
Family

Ac wasn’t wprking

By on Nov 6, 2021

Review comment responded on Nov 8, 2021

thank you for your feedback. we will pass on to proper department for a closer look

5
Business Business

Great location, cool decor, comfy bed.. pricey parking (valet only) but typical for the area.

By on Oct 21, 2021

Review comment responded on Oct 22, 2021

glad you like the hotel and we hope to see you soon

5
Family

This was a beautiful and clean property. The rooms were nice. The bathroom was a bit eclectic, however, it was an enjoyable stay.

By on Oct 20, 2021

Review comment responded on Oct 22, 2021

glad you like the hotel and we hope to see you soon

1
Everyone

Noisy AC. Staff indifferent to change in stay. Overall too expensive for what it was. Different staff had different answers to same question. Poor training and service. Won’t stay there again but somehow I doubt they would care.

By on Oct 12, 2021

Review comment responded on Oct 13, 2021

Thank you for your feedback we will pass on to proper department for closer look

5
Everyone

By on Oct 12, 2021

4
Friends

Cool

By on Oct 1, 2021

Review comment responded on Oct 1, 2021

glad you like the hotel we hope to see you again soon

Hotel Indigo Los Angeles Downtown, an IHG Hotel

899 Francisco Street, Los Angeles, CA 90015
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