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Hotel Indigo Los Angeles Downtown

4.0 out of 5.0

Recent guest reviews

The location was great. The amenities were great, but 15 dollars a drink was ridiculous!!!!! The club, pool and gym was awesome.

Pricey bar and a little to far from the middle of downtown, but overall a great hotel and location.

Location was great. Walking distance to the convention Center

The property is new and has good style, comfortable beds, however feather pillows we prefer must be requested. Shower pressure only ok. Rooms and hallways are clean and nicely decorated. Elevators are fast and new. Valet, bellman and front desk upon check in were prompt and cordial. Valet retrieving car when needed was good. Room service and lobby food was good not great. Gym is decent but no hot tub or sauna with the pool area. Overall a very nice property in a good location would stay again.

For the most part the staff was excellent with the exception of New Years Eve when the bartender was drunk and extremely rude. I walked up to order some drinks for me and a few friends when he threw some cups at me and started swearing at me for absolutely no reason. We took our business to a different location and I never drank at any bar on property after that.

Great spot near the newer part of downtown and close enough to walk to the old part of downtown. The hotel and staff were all very nice and attentive. I will be back.

Close to stapels center and convention center. Best Happy Hour for drinks and food!!!

Downtown close to event i was attending. Hotel has nice and chic decor. Bar area is nice and rooms are spacious with awesome views and floor to ceiling windows in bathroom area.

The restaurant staff are the best! People from the bar were great as well

Hotel is beautiful and staff is friendly and helpful. We requested 2 beds but we're told they did not have any available. The hotel upgraded us to a suite which was very nice.

Friendly staff, helpful and great coffee and food. For your Lyft or Uber to find the place you have to put 898 and not 900 as the address.

Located in downtown LA, walking distance to staples center. Room was very clean & comfortable, and staff was nice. Only complaint was the $42/night valet charge, that was a bit steep IMO.

This is a beautiful hotel no doubt. But they could do a few things to be better at customer service. When I cane to my room there was trash and dirty cups outside the door. I think house keeping just forget to pick it up. Not a biggie. The room had no water bottles which kind of sucked especially after a long night. When I called room service and asked for a few bottles to be delivered they said they couldn’t and that I would have to come down to the store down stairs to buy it. Come on, really???? This is a luxury hotel, the lease you can do is have a few bottles in the room or have the service to drop them off even if they have to charge the room. Anyway, a few small things they can do to make it a lot better. Otherwise beautiful decor and hotel.

899 Francisco Street Los Angeles CA

Hotel highlights

  • Walking distance to Gra...
  • Free WiFi in rooms and ...
  • Onsite dining
  • Nightclub

Located in Downtown Los Angeles, Hotel Indigo Los Angeles Downtown is within a 5-minute walk of Grammy Museum and within 15 minutes of other popular attractions like Staples Center. This 350-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at Metropole Bar + Kitchen, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and 43-inch an LED TV with digital channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a coffee maker.


Property features

Hotel Indigo Los Angeles Downtown features a nightclub, an outdoor pool, and a 24-hour fitness center. Valet parking is offered for USD 44 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, 13 meeting rooms, and a conference center.

Room options

Studio Suite, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Run of House Room

King 1 | Queen 2 | Sleeps 2

Executive Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Hotel Indigo Los Angeles Downtown

Everyone (20) Couples (2) Family (3)
5
Everyone

By on May 11, 2019

Review comment responded on May 12, 2019

Thank you for the 5 out of 5 rating! We hope to see you back.

5
Everyone

By on Apr 15, 2019

Review comment responded on Apr 17, 2019

Thank you for your review. We hope to have you back soon.

3
Partner Couples

The location was great. The amenities were great, but 15 dollars a drink was ridiculous!!!!! The club, pool and gym was awesome.

By on Apr 14, 2019

Review comment responded on Apr 17, 2019

Thank you SWL for you review. We will share your feedback with our Food & Beverage team. We hope to have you back.

5
Everyone

By on Apr 1, 2019

Review comment responded on Apr 5, 2019

Thank you for the 5 out of 5 review! We hope to see you back for your next visit.

4
Families

Pricey bar and a little to far from the middle of downtown, but overall a great hotel and location.

By , from Walnut Creek, CA on Mar 31, 2019

Review comment responded on Apr 1, 2019

Thank you Kathryn for your review! We appreciate the feedback. We hope to see you back for your next trip.

5
Everyone

By on Mar 23, 2019

Review comment responded on Apr 5, 2019

Thank you for the great rating. We hope to have you back soon.

4
Families Partner Couples Business Business Travelers

Location was great. Walking distance to the convention Center

By on Mar 18, 2019

Review comment responded on Mar 19, 2019

Thank you for your review! We to have you back for your next trip.

5
Families

The property is new and has good style, comfortable beds, however feather pillows we prefer must be requested. Shower pressure only ok. Rooms and hallways are clean and nicely decorated. Elevators are fast and new. Valet, bellman and front desk upon check in were prompt and cordial. Valet retrieving car when needed was good. Room service and lobby food was good not great. Gym is decent but no hot tub or sauna with the pool area. Overall a very nice property in a good location would stay again.

By on Feb 26, 2019

Review comment responded on Mar 1, 2019

Thank you for the 5 out of 5 review! We are glad to read you enjoyed your stay with us. See you next time!

5
Everyone

By on Feb 20, 2019

Review comment responded on Apr 2, 2019

Thank you for your 5 out of 5 rating! We hope to see back for your next trip to Los Angeles.

5
Everyone

By on Feb 18, 2019

Review comment responded on Apr 2, 2019

Thank you for the 5 out of 5 rating! We hope to have you back for your next trip to Los Angeles.

Hotel Indigo Los Angeles Downtown

899 Francisco Street, Los Angeles, CA 90015