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Omni Los Angeles Hotel at California Plaza

4.5 out of 5.0

Recent guest reviews

It was definetly a great stay everything was on point from the rooms to the staff even the valet

The location of the hotel is great; a block away from Grand Central Market. The decor of the hotel is beautiful and the staff was great. They were friendly and helpful. This hotel is plush. I would definitely stay here again.

Not modern and they dont come to clean the room unless told to do so

The Concierge was very helpful. We had a nice, comfortable stay.

Good. Room was not a clean as I would have expected.

Omni is wonderfully located for easy and safe walking (any time of day/night) to theater and music events. Restaurant and all staff are courteous and friendly.

Hotel is in a great location if you want to see downtown Los Angeles. It's right next to Angel's Flight. Nice bar and outside area. Rooms were nice but not great.

Don’t have the time for a long review, but it’s a premium spot!

The room was beautiful and close to a lot of venues in the downtown area. Will visit this hotel again when visiting Los Angeles again.

Pleasant stay, friendly staff, the room had a great view of city lights. Quick access to restaurants. Overall I was pleased.

The room was spacious and clean. No refrigerator! The personnel were wonderful, friendly, courteous and professional. Hotel was within walking distance to nice places to eat. The restaurant was expensive and disappointing. My French toast was not done! Had to send back. Fruit cup was dry strawberry was molded.

We had a great stay at the Omni. In LA for business and the hotel was great.

The stay was great. The only downside was the room service which was terrible. The front desk staff was very apologetic about it and promptly removed the charge.

It was great the staff was friendly and the amenities were amazing.

Check in was a breeze. We arrived later in the evening around 9:30. Room was ready & waiting. Staff was very pleasant. Our room smelled of cigarette smoke. The bellman denied the smell. We were in a rush to go out to eat, so we didn't give it much thought. On arrival back, we found out parking was 49.00 a night! Why? Luckily, we found a parking garage up the street that charges $16 a night. So we parked and had a short walk back. We got back to the room & the smell was still there. Too tired to complain, we crashed for the night. Turns out the smell was coming from the vent in the bathroom. The towels near the vent wreaked of it. We had a 7:30am event which lasted all day, so once again we arrived back late & too tired to complain. On our check out, the front desk did apologize & wanted to make things right. So overall, we would stay there again, I would be sure to check out the smell before staying in any room & I would self park up the street.

hotel old style like 3.5 star. room small, not good view, location charge intern fee

Great experience, checked in around 8:00pm and had a good meal in the restaurant. I have a request please; can you email me a receipt of my charges.

Closets are too dark. Staff should give an explanation of how to turn lights on in the room, which is too dark in general. So dark, in fact, that places to charge devices are invisible.

Everything was wonderful about this hotel but the size of it. We stayed for about 5 days and when you are staying somewhere for that long u kind of expect something better. But overall customer service and food was wonderful. And if you are visiting to go to Disney or universal this location was in the middle for everything so that was a plus.

Drove up luggage not handled by staff. Had to ask and them it was after arriving at elevator with my luggage in hand. Asked for a ride to local resturant and was told 45 min wait driver on lunch break? Attempted to pre scheduled ride to accomodate dinner reservation and was denied. Horrible service and poor attitude would not recommend this hotel.

251 S Olive St Los Angeles CA

Hotel highlights

  • Walking distance to Walt Disney Concert Hall
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Bunker Hill, Omni Los Angeles Hotel at California Plaza is within a 10-minute walk of poplar sights like Walt Disney Concert Hall. This 453-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

Omni Los Angeles Hotel at California Plaza's 453 rooms are air-conditioned and provide coffee makers, laptop-compatible safes, and phones. TVs come with pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Ironing boards and desks are also standard.


Property features

At Omni Los Angeles Hotel at California Plaza, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Valet parking is available for USD 49.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this spa hotel include a spa tub, WiFi in public areas, and 22 meeting rooms.

Guest reviews for Omni Los Angeles Hotel at California Plaza

Everyone (27) Couples (1) Business (1)
5
Everyone

It was definetly a great stay everything was on point from the rooms to the staff even the valet

By on Apr 25, 2018

5

very nice

Everyone

The location of the hotel is great; a block away from Grand Central Market. The decor of the hotel is beautiful and the staff was great. They were friendly and helpful. This hotel is plush. I would definitely stay here again.

By on Apr 17, 2018

3
Everyone

Not modern and they dont come to clean the room unless told to do so

By , from new york on Apr 9, 2018

Review comment responded on Apr 21, 2018

Thank you for your feedback. We are sorry to hear about your experience. Our guest room attendants are assigned to clean each occupied guestroom daily unless there is a Do Not Disturb sign on the door. We apologize for the oversight of our room. Please do not hesitate to contact our staff during your stay with any concerns.

5
Everyone

The Concierge was very helpful. We had a nice, comfortable stay.

By on Mar 25, 2018

Review comment responded on Mar 26, 2018

Thank you for your compliments! Our concierge team is a great asset to our hotel, and they will be delighted to hear they were able to assist you. we hope to welcome you back soon.

4
Everyone

Good. Room was not a clean as I would have expected.

By on Mar 12, 2018

Review comment responded on Mar 19, 2018

Thank you for your feedback. We are very sorry to hear that the room was not up to your expectations. Your comment has been shared with our Housekeeping management team to ensure our standards of cleanliness are being met.

5
Everyone

Omni is wonderfully located for easy and safe walking (any time of day/night) to theater and music events. Restaurant and all staff are courteous and friendly.

By on Feb 10, 2018

5

great location for downtown

Couples

Hotel is in a great location if you want to see downtown Los Angeles. It's right next to Angel's Flight. Nice bar and outside area. Rooms were nice but not great.

By , from Redondo Beach on Jan 29, 2018

5

excellent

Everyone

Don’t have the time for a long review, but it’s a premium spot!

By , from Long Island, NY on Dec 30, 2017

5

beautiful hotel in downtown los angeles

Everyone

The room was beautiful and close to a lot of venues in the downtown area. Will visit this hotel again when visiting Los Angeles again.

By , from Dallas, TX on Dec 17, 2017

5
Everyone

Pleasant stay, friendly staff, the room had a great view of city lights. Quick access to restaurants. Overall I was pleased.

By on Nov 29, 2017