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Omni Los Angeles Hotel at California Plaza

4.5 out of 5.0

Recent guest reviews

Great experience, checked in around 8:00pm and had a good meal in the restaurant. I have a request please; can you email me a receipt of my charges.

Closets are too dark. Staff should give an explanation of how to turn lights on in the room, which is too dark in general. So dark, in fact, that places to charge devices are invisible.

Everything was wonderful about this hotel but the size of it. We stayed for about 5 days and when you are staying somewhere for that long u kind of expect something better. But overall customer service and food was wonderful. And if you are visiting to go to Disney or universal this location was in the middle for everything so that was a plus.

Drove up luggage not handled by staff. Had to ask and them it was after arriving at elevator with my luggage in hand. Asked for a ride to local resturant and was told 45 min wait driver on lunch break? Attempted to pre scheduled ride to accomodate dinner reservation and was denied. Horrible service and poor attitude would not recommend this hotel.

it was great! it smelled good every time i walked in and the ushers were very nice as well. The housekeepers were very friendly and did an excellent job! The room looked very nice when we walked in from a long day.

Overall a good stay; bed a little hard for my taste, but I like really soft mattresses.

Great Location.near LA live. And theater. The staff was very friendly and genuinely seemed that they true care how your day or event went. Never had to open a door while entering hotel...

You will feel rejuvenated after staying here for one night. Food is wonderful so save space for dinner and brunch!

I easily found the hotel off the freeway. A breeze to park and register. Stayed two nights and remained in hotel. I appreciated the proximity to MOCA even though I didn't have time to visit it. The staff unfailingly helpful and friendly, the best. Even though the hotel is large, it has a surprisingly intimate feel and getting from one area to another is quick and easy due to layout. Room service fast and friendly. Also excellent waitstaff in Grand Cafe. The front desk is the best I have encountered. IMPROVEMENTS needed (can't fit in box below): Phone on nightstand didn't work. Had to go downstairs to front desk to order room service. When I returned, I found a second working phone on the desk. I did not find the subtle sign to electrical outlet on the nightstand until morning I left so I had used bathroom outlet. Bed mattress very strange. When I sat on edge of bed, it kind of collapsed like an air mattress and I had to be careful not to slide off. The morning of departure, housekeeper in adjacent room kept knocking on wall, I assume to hurry me up. I don't think cleaning involves periodic wall hits and it didn't happen the first morning. The easy chair too far from tv. Couldn't watch tv from bed due to the squirrelly mattress. Finally, first night the room was stuffy, I assume due to being closed for a time. The second night the air in the room was fine

Very friendly staff and overall fairly nice Hotel, but the Lobby was too small and disappointing.

The room is clean and the bed is comfortable. The restaurant has lots of nice food with good environment and atmosphere. The location is not very good as I heard. Downtown is busy in the morning and quiet at night. For me, I think the location is fine. Walt Disney Concert Hall is gorgeous. The view is so so but still acceptable. The parking of the hotel is expensive so I park my car at the other parking lot nearby.

hotel is nice but not worth the price. parking is only valet parking and a rip off $48, not included!!!

251 S Olive St Los Angeles CA

Hotel highlights

  • Walking distance to Walt Disney Concert Hall
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Bunker Hill within a short walk of Walt Disney Concert Hall, Omni Los Angeles Hotel at California Plaza is within 2 miles (3 km) of other popular sights such as Microsoft Theater. This 453-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool. It's in central Los Angeles and also close to University of Southern California and Staples Center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is available for a fee.


Rooms

Omni Los Angeles Hotel at California Plaza's 453 rooms are air-conditioned and provide minibars, coffee makers, and laptop-compatible safes. TVs come with pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include phones, ironing boards, and desks.


Property features

At Omni Los Angeles Hotel at California Plaza, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Valet parking is available for USD 48.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this spa hotel include a spa tub, WiFi in public areas, and 22 meeting rooms.

Room options

Club Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

Premier Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Guest reviews for Omni Los Angeles Hotel at California Plaza

Everyone (12) Business (1)
5

had to stay due to a cancelled flight at lax

Everyone

Great experience, checked in around 8:00pm and had a good meal in the restaurant. I have a request please; can you email me a receipt of my charges.

By on Jun 14, 2017

3

needs refurbishing for the price

BusinessTravelers

Closets are too dark. Staff should give an explanation of how to turn lights on in the room, which is too dark in general. So dark, in fact, that places to charge devices are invisible.

By on May 30, 2017

4

in the middle of everything.

Everyone

Everything was wonderful about this hotel but the size of it. We stayed for about 5 days and when you are staying somewhere for that long u kind of expect something better. But overall customer service and food was wonderful. And if you are visiting to go to Disney or universal this location was in the middle for everything so that was a plus.

By , from s on May 20, 2017

3

staff not helpful

Everyone

Drove up luggage not handled by staff. Had to ask and them it was after arriving at elevator with my luggage in hand. Asked for a ride to local resturant and was told 45 min wait driver on lunch break? Attempted to pre scheduled ride to accomodate dinner reservation and was denied. Horrible service and poor attitude would not recommend this hotel.

By on Apr 18, 2017

Review comment responded on May 9, 2017

We are truly sorry to hear about the service you experienced during your stay with us. As reflected in other reviews, this is not the normal standard of service that we pride ourselves on. We appreciate your feedback, and will share it with the management team to ensure that we continue to properly train our associates. Thank you for your time, and we hope to have an opportunity to exceed your expectations in the future!

5
Everyone

it was great! it smelled good every time i walked in and the ushers were very nice as well. The housekeepers were very friendly and did an excellent job! The room looked very nice when we walked in from a long day.

By on Mar 29, 2017

4
Everyone

Overall a good stay; bed a little hard for my taste, but I like really soft mattresses.

By on Jan 13, 2017

5
Everyone

Great Location.near LA live. And theater. The staff was very friendly and genuinely seemed that they true care how your day or event went. Never had to open a door while entering hotel...

By , from L. on Dec 29, 2016

5

good place to stay and relax

Everyone

You will feel rejuvenated after staying here for one night. Food is wonderful so save space for dinner and brunch!

By , from san Jose on Dec 26, 2016

4

nice and convenient for attending special event

Everyone

I easily found the hotel off the freeway. A breeze to park and register. Stayed two nights and remained in hotel. I appreciated the proximity to MOCA even though I didn't have time to visit it. The staff unfailingly helpful and friendly, the best. Even though the hotel is large, it has a surprisingly intimate feel and getting from one area to another is quick and easy due to layout. Room service fast and friendly. Also excellent waitstaff in Grand Cafe. The front desk is the best I have encountered. IMPROVEMENTS needed (can't fit in box below): Phone on nightstand didn't work. Had to go downstairs to front desk to order room service. When I returned, I found a second working phone on the desk. I did not find the subtle sign to electrical outlet on the nightstand until morning I left so I had used bathroom outlet. Bed mattress very strange. When I sat on edge of bed, it kind of collapsed like an air mattress and I had to be careful not to slide off. The morning of departure, housekeeper in adjacent room kept knocking on wall, I assume to hurry me up. I don't think cleaning involves periodic wall hits and it didn't happen the first morning. The easy chair too far from tv. Couldn't watch tv from bed due to the squirrelly mattress. Finally, first night the room was stuffy, I assume due to being closed for a time. The second night the air in the room was fine

By , from Clovis, CA on Dec 6, 2016

Review comment responded on Dec 19, 2016

We appreciate your feedback, and our truly disappointed to hear about the condition of your guestroom as well as the service you received from our staff. Your comments will be shared with our management team and we will investigate the knocking to determine if that was from one of our room attendants. Please rest assured that we will address this matter as we continue to strive to provide a better experience for our guests.

3

overall nice hotel

Everyone

Very friendly staff and overall fairly nice Hotel, but the Lobby was too small and disappointing.

By , from dallas on Dec 5, 2016