Nice rooms and property but did not feel safe or security was being enforced. Seems all the security was just video monitoring at the front desk. What was disappointing was the allowing of loud music, car revving in the parking lot until 4am along with the random person trying to open your door.
Breakfast was included in my booking but no here , no discount noises from car’s outside is loud
Very poor customer service. The management wasnt willing to rectify any issues or concerns during my stay.
The rooms are nice and clean. And the staff was friendly
The price was right and it was convenient for my business.
The complimentary breakfast was very streamlined. It had few food choices, no juices, and minimal fruits. The waffles that you made for yourself were the highlight and had adequate condiments.
check in time is from 3PM and check out time is 11AM. I got there on Oct. 13 at 4PM as I came from Sacramento, CA. I was checked in at past 5PM because the receptionist, Emma,said that there is no available room still at that time because they have a booking accepted form Expedia or something. But since the check out is at 11AM almost all the rooms must be cleaned and vacant at the time before 3PM. what are the staff and housekeepers doing those times plus it a Sunday, so its expected that visitors will be leaving at 11Am as Monday is a working day. The towels are dirty, hard and not really white in color anymore and they don't even have Kleenex tissue available and then, I have two red itchy bites on my tummy, maybe there's some ticks or fleas on the bed. It's very sad that this hotel is going down in service and overall because I always used to check in here whenever I go to Torrance, CA. I see that they have all new staff that I think are not really trained well. They are not even sorry for what happened as I told this incident to Marlene the receptionist who was training the other guy there at the front desk as I was checking out the next day. I'm not going to check in here again.
The room was new and updated. We had a quiet room at the back of the complex and it was nice. The desk help was most unhelpful and their competence was not in evidence. The breakfast was unremarkable and largely inedible. No fresh fruit; no protein--just empty carbohydrates. Room was dirty and overly airconditioned. The manager would not respond to requests and the front desk clerk was unable or unwilling to make decisions on his own.
Nice room. Breakfast wasn't adequate, all carbs/sugar and no protein. Fitness center needs an elliptical.
The beds were too soft. They made my back hurt even more than it does on a daily basis.
The general manager Nicole Booth was extreamly rude. The hotel looks nice from the outside but inside The beds are old and noisy, the mattresses are uncomfortable, old with stains, I noticed as I was checking for bedbugs. The walls need to be painted the room doesn’t have a fresh smell its smells old and rusty. The bathrooms are outdated. I will never stay there again they were rude and I was kinda surprised being that the hotel is in a nice area. Do not recommend.
Located 1.2 mi (1.9 km) from South Coast Botanic Garden, Ramada by Wyndham Torrance is within a 15-minute drive of other popular attractions like Redondo Beach Pier. This 87-room motel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at Lee's Kitchen, the motel's onsite restaurant.
Ramada by Wyndham Torrance's 87 rooms provide coffee makers, free local calls, and safes. 49-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
At Ramada by Wyndham Torrance, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Self parking is available for USD 3 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Nice rooms and property but did not feel safe or security was being enforced. Seems all the security was just video monitoring at the front desk. What was disappointing was the allowing of loud music, car revving in the parking lot until 4am along with the random person trying to open your door.
Thank you for your review, we appreciate your feedback.
Breakfast was included in my booking but no here , no discount noises from car’s outside is loud
We apologize we cannot serve breakfast during this time. We are doing our best to protect our guests and staff while also following state regulations due to Covid 19.
Thank you for your review, we appreciate your support!
Very poor customer service. The management wasnt willing to rectify any issues or concerns during my stay.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
The rooms are nice and clean. And the staff was friendly
Thank you for your review, we appreciate your feedback.
The price was right and it was convenient for my business.
Thank you for your review, we appreciate your feedback.
The complimentary breakfast was very streamlined. It had few food choices, no juices, and minimal fruits. The waffles that you made for yourself were the highlight and had adequate condiments.
Thank you for your review, we appreciate your feedback.
check in time is from 3PM and check out time is 11AM. I got there on Oct. 13 at 4PM as I came from Sacramento, CA. I was checked in at past 5PM because the receptionist, Emma,said that there is no available room still at that time because they have a booking accepted form Expedia or something. But since the check out is at 11AM almost all the rooms must be cleaned and vacant at the time before 3PM. what are the staff and housekeepers doing those times plus it a Sunday, so its expected that visitors will be leaving at 11Am as Monday is a working day. The towels are dirty, hard and not really white in color anymore and they don't even have Kleenex tissue available and then, I have two red itchy bites on my tummy, maybe there's some ticks or fleas on the bed. It's very sad that this hotel is going down in service and overall because I always used to check in here whenever I go to Torrance, CA. I see that they have all new staff that I think are not really trained well. They are not even sorry for what happened as I told this incident to Marlene the receptionist who was training the other guy there at the front desk as I was checking out the next day. I'm not going to check in here again.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Thank you for your review, we appreciate your feedback.
Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.