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Recent guest reviews

No airport shuttle as advertized, breakfast was the same each morning, and the thermostate was controlled by the hotel. You could not make the room cooler. We had to sleep with the sliding glass door to the outside open just to fall asleep.

Worst experience ever people next door playing music all night/early morning really loud smoking having a party smelled smoke all night coming from their room and they have the audacity to try and charge me a cleaning fee and say I’m smoking in my room I’m pregnant had my 2 kids with me how would I smoke in a room with kids and being pregnant this place is ridiculous didnt sleep until 4am and when I checked out next morning I walk pass that room making all the noise and the door is propped open with a chair and a lot of smoke smell coming out of there and bottles and cans everywhere unacceptable !!

The only thing dropping my rating down a notch is that they slide in a "Parking fee" after you check in and I don't really think $35.00 per night for parking should be a thing. I'm sure under "normal" conditions with full amenities this place is more than deserving of an excellent rating. The room was awesome, clean, and had a great view. I will be staying here again.

Location was very convenient as we had an early flight out the next Morning. Very spacious and comfortable as we needed. However, disgusted with a few things! Cleanliness was not a factor on this third stay. Actually, when you look at the room, everything visible was clean, but behind the shelves it was not clean. Found three pizza slices in a big ziplock on the top freezer portion of the little refrigerator. Red plastic cups behind the shelves and lastly dirty towel under the sink with stains. Dirty bed sheets on the sofa bed in the living room that looked like urine and menstrual stain that I discovered in the Morning where my two little boys slept on the night before! No compensation after I reported it! So disgusting!

We loved the staff at the front desk. We were met with hospitality at every interaction.

Very nice and quiet and beautiful scenery!!!!!!!!!

We were very impressed. The rooms are large and the breakfast buffet is outstanding. Great value

If i will go back to san Francisco for another vacation i love to choose embassy suites over again, from employees to the whole services and the hotel itself it's vert very accommodating..

Loved the atrium and the evening reception. Did not like the lack of seating at breakfast time.

I liked the view of the bay from my room. I didn’t like the surprise parking fee and the warning of getting my vehicle towed because on my last night I forgot to place the parking tag on my dashboard. Also there were never any tables to sit at for breakfast.

They have such an amazing complimentary breakfast and complimentary drink..Staffs are very friendly and prompt

Breakfast should last longer during the week. Don’t force people to write in comments section more than what is necessary for your own benefit

Nice location from SFO airport. Free air port shuttle was convenient

Dry nice, clean and everyone was so helpful. The views of the bay were amazing.

I really appreciate the breakfast & airport shuttle.

Anza Blvd Burlingame CA

Hotel highlights

  • Free cooked-to-order breakfast on weekdays
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Embassy Suites by Hilton San Francisco Airport Waterfront places you within a 15-minute drive of popular attractions such as San Mateo County Event Center and Cow Palace. This 340-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and a free airport shuttle.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you on weekdays from 7:00 AM to 8:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 340 individually decorated accommodations feature kitchenettes and balconies, and there's space to spread out with a separate bedroom and living rooms. Guests can expect to find WiFi and 32-inch TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include MP3 docks, coffee makers, and safes.


Property features

Guests of Embassy Suites by Hilton San Francisco Airport Waterfront have access to an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 36.00 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.

Guest reviews for Embassy Suites by Hilton San Francisco Airport Waterfront

Everyone (48) Couples (7) Family (27)
2
Family with small children Business Business

No airport shuttle as advertized, breakfast was the same each morning, and the thermostate was controlled by the hotel. You could not make the room cooler. We had to sleep with the sliding glass door to the outside open just to fall asleep.

By , from Oregon on Nov 30, 2020

1
Family Business Business Family

Worst experience ever people next door playing music all night/early morning really loud smoking having a party smelled smoke all night coming from their room and they have the audacity to try and charge me a cleaning fee and say I’m smoking in my room I’m pregnant had my 2 kids with me how would I smoke in a room with kids and being pregnant this place is ridiculous didnt sleep until 4am and when I checked out next morning I walk pass that room making all the noise and the door is propped open with a chair and a lot of smoke smell coming out of there and bottles and cans everywhere unacceptable !!

By , from Burlingame on Oct 18, 2020

Review comment responded on Oct 19, 2020

Thank you for your feedback. We will be addressing your concerns.

4
Family with small children

The only thing dropping my rating down a notch is that they slide in a "Parking fee" after you check in and I don't really think $35.00 per night for parking should be a thing. I'm sure under "normal" conditions with full amenities this place is more than deserving of an excellent rating. The room was awesome, clean, and had a great view. I will be staying here again.

By , from redding, ca on Sep 21, 2020

Review comment responded on Sep 21, 2020

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Sep 8, 2020

Review comment responded on Sep 11, 2020

Thanks for staying with us. We appreciate your feedback!

2
Family Family with small children Family

Location was very convenient as we had an early flight out the next Morning. Very spacious and comfortable as we needed. However, disgusted with a few things! Cleanliness was not a factor on this third stay. Actually, when you look at the room, everything visible was clean, but behind the shelves it was not clean. Found three pizza slices in a big ziplock on the top freezer portion of the little refrigerator. Red plastic cups behind the shelves and lastly dirty towel under the sink with stains. Dirty bed sheets on the sofa bed in the living room that looked like urine and menstrual stain that I discovered in the Morning where my two little boys slept on the night before! No compensation after I reported it! So disgusting!

By , from Palo Alto, CA on Jul 19, 2020

Review comment responded on Jul 20, 2020

Thank you for your feedback. We will be addressing your concerns.

5
Partner Couples

We loved the staff at the front desk. We were met with hospitality at every interaction.

By on Jun 20, 2020

Review comment responded on Jun 21, 2020

Thanks for staying with us. We appreciate your feedback!

5
Family with small children Partner Couples Friends Family

Very nice and quiet and beautiful scenery!!!!!!!!!

By , from San Francisco on Jun 12, 2020

Review comment responded on Jun 13, 2020

Thanks for staying with us. We appreciate your feedback!

3
Everyone

By on Apr 29, 2020

Review comment responded on May 2, 2020

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

We were very impressed. The rooms are large and the breakfast buffet is outstanding. Great value

By on Mar 23, 2020

Review comment responded on Mar 23, 2020

Thank you so much for your feedback.

1
Everyone

By on Mar 6, 2020

Review comment responded on Mar 17, 2020

Thank you for your review.

Embassy Suites by Hilton San Francisco Airport Waterfront

150 Anza Blvd, Burlingame, CA 94010
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