Room, 1 King Bed
from $149
San Francisco Airport Marriott Waterfront
4.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 82 reviews
This hotel is most popular for:
Recent guest reviews
Amazing service! Our front desk agent Ray, allowed us to check in a few hours early, at no additional charge! The view was amazing
Upon arrival we were assigned a king bed even though we requested 2 doubles as we had four in our group. We were able to easily get that changed upon request. The hotel had several areas under construction. Food was terribly expensive for the portion and quality. Overall just an average rating for this location.
Wonderful staff and perfect location for our needs. Only problem was getting out of South Park. Should have been advised to have room key fixed for that purpose.
Marriott Waterfront is one of our date spot coz of the nice set-up outside (their patio facing the waterfront) and clean, modern, colorful furniture is something i always appreciate! ;) The rooms are very clean, and nice & comfy! Just need a microwave please! Cmon even the cheap motel's have microwave! In addition, please retrain the Front Desk... No need for them to pretend they remember or know you! The FD told me; "You're back, it's nice to see you again. I think it's been a while right?".... I'm like; "it's been 10 years!" LOL A simple conversation would do, like; "are you visiting? any special occasion?" Something real and sincere! But all in all, i'm very satisfied! Keep the cleanliness of the hotel coz you are doing a good job!
The hotel is very nice and rooms very comfortable. However, we were disappointed that our room was not serviced/cleaned while out for the day. We arrived back in the evening and found the room not cleaned. I did call the desk and they offered to clean it. We had expected our room to be serviced and tidied up while out of the room, not while we are in the room.
Shuttle bus drivers are contracted out Will not help you with your bags into hotel. I spoke with 2 employees who informed me that every weekend it is jammed with parties, weddings,etc.. Rachel, the server in the executive lounge had a meltdown after dropping stacks of plates which shattered and spattered leftover food on everyone near. I Sat surrounded by used plates, cups, etc., for 23 minutes,gave up and left. I informed the hostess, but never heard anything back, and I'm Gold Premier. Disappointing stay for $200 with tax.
I sprained my ankle prior to check in, they brought up ice packs every time I called. They were kind and attentive. Breakfast buffet was pricey $27p adult. Wish we stayed closer to the city but this was a great choice out of the city. Wish Starbucks was open later. Some times you need a caffeine burst before dinner.
Great location. Loved the hotel. only thing is that parking and breaskfast were not free.
Great location, perfect access to everything we needed. Loved the waterfront and the music outside to relax after a long drive.
well,nothing is free at this place,get ready to pay for, internet,breakfast,and parking,(25 dlls a day)that's self parking,imagine,how much valet costs,not a good deal at all.
Great common areas, large room and access to m-club was awesome.
Our trip was wonderful except we had to pay an insane amount for parking! It didn't matter if we self parked.. It was ridiculous!
No airport noise. Clean room. And extra bed for me when I need.
Have stayed here before, great location and good hotel.
Like the location by airport, great walk, run trail along the water if weather is nice. Lobby and lounge area is very nice with big glass windows to watch plans and boats! Staff was very friendly.
You expect and receive a higher level of quality at Marriott. Never disappointed. Thanks.
We had a great dinner at the onsite restaurant. Our service was good and the food was excellent.
We spent one night since we had a 6am flight out of SFO next morning. We drove a long distance from a family gathering and arrived at the hotel after midnight. One good thing is we were able to drop our Hertz rental at the hotel. We had to wait 15 minutes for one of the two luggage carts to be available. I guess our expectations are to high. We were told by the bellman there are only 2 carts for the entire hotel. This is a large Marriott. The front desk person was very friendly and so was the bellman. We finally got to our room around 1am with only 3 1/2 hours to sleep before getting up for the shuttle. The door opened and we were hit with the nastiest moldy warm air! The bellman immediately offered to go to the desk for another room but my spouse, more exhausted than me, plopped on the bed and refused to move. I popped an allergy pill, stuffed a perfumed Kleenex at the air intake of my CPAP and tried to sleep. Miserable. It was a quick shuttle trip to SFO and the driver was friendly and I thought helpful. However, at the first stop he announced three airlines including Delta. Once we got our bearings we noticed we were at the furthest door away from Delta which was over an 1/8 of a mile away. As we shlepped our multiple bags thru the crowded sidewalk we looked up to see our same shuttle in the distance pull right up to the stop in front of the Delta doors. What the? ....right? Oh the joys of travel. I expect we may get a nice apologetic reply from Marriott re this review with a wish we will give them another chance. We are Gold members we give them lots of chances. This was just a bad experience that unfortunately happened at a bad time for us. From the many other reviews it seems this is not the norm. Good luck.
It's nice like a typical Marriott, nothing less but nothing more. However, the facilities like restaurants and lobby are woefully inadequate. There was a conf. going on when we were there, so the price was high and service was very bad. We were not part of the attendees. There was not much room to relax or meet people. It got to be crowded like third world hotels. I found out, that is the norm. Marriott should make a note. Not worth the money.
As I attended an educational conference, I was able to concentrate , due to the quiet, comfortable atmosphere of this Marriott. I appreciated housekeeping staff's excellent attention to my needs, and the extra comforts like hot chocolate in evening, staff available everywhere to see if we needed assistance, and the general atmosphere of respect.
Hotel highlights
- Onsite dining
- Free airport shuttle
- Indoor pool
- 24-hour fitness center
Located within a leisurely stroll of Bayfront Park, San Francisco Airport Marriott Waterfront is within a few miles (5 km) of Burlingame Museum of PEZ Memorabilia. This 4-star hotel has 685 rooms and welcomes guests with 2 restaurants, an indoor pool, and a 24-hour fitness center. It's near the airport and also near Coyote Point Park and Poplar Creek Golf Course.
Dining
Enjoy dining at one of 2 onsite restaurants including Hangar Steak, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
Rooms
San Francisco Airport Marriott Waterfront's 685 air-conditioned rooms provide refrigerators, coffee makers, and safes. Guests can expect WiFi, wired Internet, and Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include ironing boards and desks.
Property features
At San Francisco Airport Marriott Waterfront, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Parking is USD 25 per day (USD 30 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a sauna, WiFi in public areas, and 24 meeting rooms.
Guest reviews for San Francisco Airport Marriott Waterfront
Everyone
Amazing service! Our front desk agent Ray, allowed us to check in a few hours early, at no additional charge! The view was amazing
average
Everyone
Upon arrival we were assigned a king bed even though we requested 2 doubles as we had four in our group. We were able to easily get that changed upon request. The hotel had several areas under construction. Food was terribly expensive for the portion and quality. Overall just an average rating for this location.
wonderful staff and perfect location for our needs
Everyone
Wonderful staff and perfect location for our needs. Only problem was getting out of South Park. Should have been advised to have room key fixed for that purpose.
great hotel with nice view!
Everyone
Marriott Waterfront is one of our date spot coz of the nice set-up outside (their patio facing the waterfront) and clean, modern, colorful furniture is something i always appreciate! ;) The rooms are very clean, and nice & comfy! Just need a microwave please! Cmon even the cheap motel's have microwave! In addition, please retrain the Front Desk... No need for them to pretend they remember or know you! The FD told me; "You're back, it's nice to see you again. I think it's been a while right?".... I'm like; "it's been 10 years!" LOL A simple conversation would do, like; "are you visiting? any special occasion?" Something real and sincere! But all in all, i'm very satisfied! Keep the cleanliness of the hotel coz you are doing a good job!
Review comment
Manager responded on Sep 7, 2017
Dear Aloha, Thank you for your review! Our housekeeping team does a wonderful job in making sure our rooms are clean and comfortable so thank you for recognizing their efforts. We will be sure to share your comments to thank them for all the work they do! We also appreciate your suggestion with regards to a microwave, and know that your comments will be shared with the appropriate individuals in our organization as we plan for upcoming updates to our guest rooms! It was a pleasure having you as our guest and we hope to welcome you back soon. Safe travels! Dean Waziry, Director of Operations
convenient to the airport
Everyone
The hotel is very nice and rooms very comfortable. However, we were disappointed that our room was not serviced/cleaned while out for the day. We arrived back in the evening and found the room not cleaned. I did call the desk and they offered to clean it. We had expected our room to be serviced and tidied up while out of the room, not while we are in the room.
not the place for quiet and you better love crowds
Everyone
Shuttle bus drivers are contracted out Will not help you with your bags into hotel. I spoke with 2 employees who informed me that every weekend it is jammed with parties, weddings,etc.. Rachel, the server in the executive lounge had a meltdown after dropping stacks of plates which shattered and spattered leftover food on everyone near. I Sat surrounded by used plates, cups, etc., for 23 minutes,gave up and left. I informed the hostess, but never heard anything back, and I'm Gold Premier. Disappointing stay for $200 with tax.
i know it's not a 5star hotel but it's like one.
Everyone
I sprained my ankle prior to check in, they brought up ice packs every time I called. They were kind and attentive. Breakfast buffet was pricey $27p adult. Wish we stayed closer to the city but this was a great choice out of the city. Wish Starbucks was open later. Some times you need a caffeine burst before dinner.
amazing view
Families
Great location. Loved the hotel. only thing is that parking and breaskfast were not free.
will pick this one again
Families
Great location, perfect access to everything we needed. Loved the waterfront and the music outside to relax after a long drive.
1 st time in san francisco
Families
well,nothing is free at this place,get ready to pay for, internet,breakfast,and parking,(25 dlls a day)that's self parking,imagine,how much valet costs,not a good deal at all.
Dear Joe, thanks so much for taking the time to review San Francisco Airport Marriott Waterfront. It’s a pleasure knowing you loved our service and our convenient location. We value your observation in regard to the room key and have shared your concern with my engineering team. We hope to have the opportunity of welcoming you back soon. Dean Waziry, Director of Operations