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Hyatt Regency San Francisco Airport

4.0 out of 5.0

Recent guest reviews

Great staff. Overall nice stay. Soft beds, spacious room.,

Love this hotel! The architecture is incredible, I love the lay out of the inside. I stayed here for a fitness convention so I spent a lot of time inside the building. I actually had to leave early last minute, and to my surprise the front desk cancelled my last night with no problem and no late cancellation charge. I stayed on the regency floor where the hotle will put out breakfast and refreshments throughout the day (which was SO great considering how busy the convention was). Overall, this place is beyond 5 stars. Comfortable, accomodating, and very easy to find from the highway!

Room temperature wouldn’t go below 79 Degress it was pretty hot.

Hotel is close to airport with 24 hr shuttle service — rooms are clean and staff are very helpful.

I stay at the hotel often. Always a good stay. Rooms are big, clean and comfortable

The shuttle comes more frequent to the hotel which is a plus, especially during the colder seasons. The restaurant in the Hotel closes at 12am. Coming in later in the evenings and getting a nice hot meal before ending the day is always a good thing

The staff was super friendly -- Gloria at the front desk was awesome! Downhill after that. The bath robe was dirty, my son's room had dirty sheets and had to call housekeeping to change them. Room services charged six bucks on top of the meal -- which would have been fine if they actually brought in plates, silverware, etc. Nope, they actually delivered it in a box like a fast food order. The place needs updating, overall, and the housekeeping staff needs to be retrained to do a better job. So if you stay here, set your expectations.

Nice place close to airport.Has a shuttle . Friendly staff

Very nice hotel. Easy access right off of freeway may. Very clean. Awesome breakfast buffet!

Wonderful location and staff plus free airport shuttle but we heard every single word said in the next room...bad nights sleep

I booked this hotel because I needed something close to the airport for an early flight. The staff was extremely nice and welcoming. The bistro was very good with really friendly and attentive staff. The layout is a little bit funky, but the rooms were clean and very nice. It was a breeze to get to the airport. I would highly recommend this hotel.

Clean , practical and very well located. The rooms are clean and confortable

Everyone was so nice and accommodating we loved our stay. Thank you to the Hyatt Regency

Nice place. Helpful staff. Food choices were poor and overpriced.

Check in was quick and easy. We parked our car in their on-site garage for an hour to bring in bags, change, etc and then drove into San Fran for dinner. Returned car to the airport and took the shuttle back. Great system of hotels sharing shuttles to return to the hotel. The stay itself was great. The hotel was large with many amenities, and the room was a good size, quiet, clean and had excellent WiFi. Breakfast at the hotel was very good. It is expensive but you are staying at a Hyatt Regency; the food is well prepared so no complaints. Check out was smooth and easy.

It was ready and right where I needed it to be with transport to airport & SF. Great place!

I am glad I selected this hotel since it was near the airport and within walking distance of the Caltrain to downtown San Francisco. The only thing I didn't like about it was the fact that I could hear everything the people in the room next to me were saying. The sound came through the locked door like there was no door at all. Very poor construction.

Just stayed one night for business with a room facing the atrium . Room was clean and hotel had unique design layout. Because most rooms face into the antrium patrons should be more aware that others can see them in their rooms from across the courtyard. In other words....wear clothes or clothes the curtain Restuarnt food was typical large hotel fare but ok

This is a very large hotel and was really convenient for us to catch a very early flight. The hotel is VERY large! We checked in on a night before a VERY early flight. We ordered room service and were surprised at how affordable it was - there were fees, of course, but not nearly as outrageous as we've seen at other hotels. The room was clean and had all the standard amenities. We also had a couch in our room, which was a nice extra! We were able to use the shuttle to get to the airport very quickly in the morning. Our few encounters with staff were pleasant and they were very helpful. Overall a very good place to stay!

Beautiful, comfortable, great on-site restaraunt and in-room amenities!

1333 Bayshore Hwy Burlingame CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located within a mile (2 km) of Bayfront Park, Hyatt Regency San Francisco Airport is within 2 miles (3 km) of Burlingame Museum of PEZ Memorabilia. This 4-star hotel has 789 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's near the airport and also near Coyote Point Park and Poplar Creek Golf Course.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

All of Hyatt Regency San Francisco Airport's 789 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and coffee makers. 49-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Hyatt Regency San Francisco Airport enjoy an outdoor pool, a fitness center, and a spa tub. Parking is USD 30.00 per night (USD 35.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 6 meeting rooms, and a business center.

Room options

Business Plan, Room, 1 King Bed

King 1 | Sleeps 4

Regency Club, 1 King Bed

King 1 | Sleeps 3

Guest Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Hyatt Regency San Francisco Airport

Everyone (64) Business (59) Couples (72) Family (37) Other (18) Friends (6)
5
Everyone

Great staff. Overall nice stay. Soft beds, spacious room.,

By , from Beaverton, OR on Apr 19, 2018

Review comment responded on Apr 20, 2018

Dear JR, Thank you very much for the 5 star rating of our hotel! We truly appreciate the compliments and delighted to hear you had a nice overall stay with us. We look forward to hosting you again in the future! Sincerely, Hyatt Regency San Francisco Airport

5
Everyone

Love this hotel! The architecture is incredible, I love the lay out of the inside. I stayed here for a fitness convention so I spent a lot of time inside the building. I actually had to leave early last minute, and to my surprise the front desk cancelled my last night with no problem and no late cancellation charge. I stayed on the regency floor where the hotle will put out breakfast and refreshments throughout the day (which was SO great considering how busy the convention was). Overall, this place is beyond 5 stars. Comfortable, accomodating, and very easy to find from the highway!

By on Apr 9, 2018

Review comment responded on Apr 9, 2018

Dear Kayla, Thank you so much for the 5 star rating! We're delighted to hear you enjoyed your stay with us. Our team’s focus is to ensure our guests are cared for so they can be their best. We look forward to hosting you again in the future! Sincerely, Hyatt Regency San Francisco Airport

4
Everyone

Room temperature wouldn’t go below 79 Degress it was pretty hot.

By , from Palm Springs on Apr 9, 2018

Review comment responded on Apr 11, 2018

Dear Frank, Thank you kindly for taking the time to provide us with a rating. We appreciate your feedback and we sincerely apologize for the inconvenience. Thank you for bringing the matter to our attention to help us make positive adjustments. We hope to see you again soon! Sincerely, Hyatt Regency San Francisco Airport

5
Everyone

Hotel is close to airport with 24 hr shuttle service — rooms are clean and staff are very helpful.

By on Mar 27, 2018

Review comment responded on Mar 27, 2018

Dear Valued Guest, Thank you so much for the 5 star rating! We truly appreciate your kind words about the service provided by our associates. We look forward to welcoming you back again in the future! Sincerely, Hyatt Regency San Francisco Airport

4

all good

Everyone

I stay at the hotel often. Always a good stay. Rooms are big, clean and comfortable

By , from philadelphia on Jan 31, 2018

Review comment responded on Jan 31, 2018

Dear Avid, Thank you kindly for taking the time to provide us with a rating. We're delighted to hear you enjoy your stays with us. Thank you again for being a loyal guest and staying at Hyatt Regency San Francisco Airport! We look forward to seeing you again soon! Sincerely, Hyatt Regency San Francisco Airport

5

close to the airport

Everyone

The shuttle comes more frequent to the hotel which is a plus, especially during the colder seasons. The restaurant in the Hotel closes at 12am. Coming in later in the evenings and getting a nice hot meal before ending the day is always a good thing

By , from Hawaii on Jan 22, 2018

Review comment responded on Jan 23, 2018

Dear Daniel, Thank you so much for the 5 star rating! We're happy to hear that our location and our complimentary airport shuttle worked out well for your travel needs. We look forward to hosting you again soon! Sincerely, Hyatt Regency San Francisco Airport

2

expected more from a hyatt regency

Everyone

The staff was super friendly -- Gloria at the front desk was awesome! Downhill after that. The bath robe was dirty, my son's room had dirty sheets and had to call housekeeping to change them. Room services charged six bucks on top of the meal -- which would have been fine if they actually brought in plates, silverware, etc. Nope, they actually delivered it in a box like a fast food order. The place needs updating, overall, and the housekeeping staff needs to be retrained to do a better job. So if you stay here, set your expectations.

By on Jan 14, 2018

Review comment responded on Jan 17, 2018

Dear Valued Guest, Thank you kindly for taking the time to provide us a rating and your feedback. We will be sure to share your kind words with Gloria. However, it is disappointing to hear your stay at our hotel was not exceptional and we sincerely apologize for not meeting your expectations. We have shared your feedback to the appropriate managers for review to make positive adjustments for you and others in the future. Thank you for bringing the matters to our attention so that we can continuously work on improving our services. Your experience with us is extremely important and we hope we'll have the opportunity to welcome you back to our hotel again to improve our rating with you. Sincerely, Hyatt Regency San Francisco Airport

5

nice hotel

Everyone

Nice place close to airport.Has a shuttle . Friendly staff

By , from las cegas on Jan 14, 2018

Review comment responded on Jan 17, 2018

Dear Teresa, We truly appreciate you providing us with a 5 star rating! Thank you so much and we look forward to seeing you again soon. Sincerely, Hyatt Regency San Francisco Airport

5

very nice

Everyone

Very nice hotel. Easy access right off of freeway may. Very clean. Awesome breakfast buffet!

By , from Humboldt County, Ca on Jan 1, 2018

Review comment responded on Jan 4, 2018

Dear Heather, Thank you very much for the 5 star rating! We're very happy to hear you enjoyed the breakfast buffet at 3Sixty Bistro. We truly appreciate the compliments about our hotel! We hope to see you again soon! Sincerely, Hyatt Regency San Francisco Airport

2

could have been great

Everyone

Wonderful location and staff plus free airport shuttle but we heard every single word said in the next room...bad nights sleep

By , from san francisco on Dec 30, 2017

Review comment responded on Jan 4, 2018

Dear Kate, Thank you for taking the time to provide us with your feedback. We strive to provide a smooth and enjoyable experience for our guests and it is disappointed to hear we fell short during your stay. Please accept our sincere apologies. We will share your feedback with the appropriate managers for review. We hope this single experience will not deter you from visiting us again in the future. Thank you for bringing this matter to our attention. Sincerely, Hyatt Regency San Francisco Airport