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Hyatt Regency San Francisco Airport

4.0 out of 5.0

Recent guest reviews

When I was booking my hotels via Orbitz, it offered me a deal for 3 nights. So I accepted. It turned out to be very annoying. The hotel staff was asking me to change rooms everyday. When I requested to stay in the same room for the 3 nights without moving, one female staff became so rude, which was really unprofessional. I wish I did not take the Orbitz deal offer without knowing I had to change rooms everyday. I also wish the staff could be more friendly without ruining my vacation.

Nice hotel, excellent location, breakfast buffet quite expensive for the food selection, go over the menu instead , friendly staff, nice people at the restaurant and bar area, good rates compared to hotels around the area

Due to predicted bad weather, we changed our flight to earlier last minute, thinking we would have to pay for a hotel day no longer needed. Hotel front desk immediately told us we don't have to pay and within 10 minutes we were able to pack and take their shuttle to the airport to catch the red-eye to the East coast. Bed was also very comfortable and sin wasn't allergic to down bedding, which he usually is

My flight was cancelled so I booked a hotel near the airport. Hotel had a free shuttle bus every 10 minutes. Overall it was an easy experience.

I did not appreciate the parking fee that was not mentioned before arrival. Also did not like finding someone else's hair in the bed. Other than that it was fine but I next time I will stay somewhere else.

We had a king size room that overlooked the Atrium, we would have like the Bay view but it was an additional $30. The bed was very comfortable and the pillows were fluffy. The room was VERY roomy with a couch and a big window with a lot of natural light. We did eat downstairs in the restaurant and the food was very good. The only thing we kinda wished was that the ice/vending machine rooms on each floor had some snacks, they only had drinks. It was nice having the free shuttle to the airport but the bad side was the shuttle stops at the Marriott first so when it came to our hotel it was full and we had to wait for the next shuttle. This happened twice,we were going to wait for one more shuttle, but the hotel ended up putting us in a taxi and they took care of it for us. So that was very nice.

Very nice hotel and very friendly staff. Convenient airport shuttle.

I was a very good experience. The hotel is nice, modern, very clean, and the price is reasonable.

Frequent shuttles to SFO Beautiful rooms Well appointed.

Great hotel. The exercise room was small but had everything I needed for my morning work out. Room was great and staff was very pleasant. Can't wait to stay here again.

It was nice it's just cleaning staff might née a bit of training on cleaning and making the bed when we got to our room it almost looked like no one made the bed.

I believe that if you are paying to stay in the hotel, the parking should be free. When checking in and out there was always a big line

Close to the airport. Staff were fairly helpful. But room price is high

The staff was extremely friendly and helpful. However, our room was very dusty, the bathroom floor looked very dirty, there was hair in the shower, the carpet didn't look vacuumed prior to our stay. The fridge provided wasn't working, it didn't keep our items cold. We expected more from the Hyatt.

Do not expect that sink does not well in such highly rated hotel.

The place was great, a little understaffed at check in with only 2 employees with 5-6 stations to check in or out so experience delays. Unfortunately the jacuzzi was tapped off due to a heater not working so we were not able to enjoy it on any of the days we stayed. Called the manager & he offered free breakfast to my family on our last day there. Breakfast buffet was awesome!

So, renovations in force. We lost two nights (including our children) to other party guests. Quite how Hyatt can accept parties until 5am without intervention, is bizarre. At least these occurred just after and before long haul flights. Rooms were missing basic daily amenities; towels, cups, glasses etc. Room acoustics were fundamentally floored. Menus were atrocious and expensive.

Excellent, basically new after the recent remodel. Staff were all very helpful and friendly. Good food and bar choices. Shuttle service to airport and Burlingame always right on time. Well suited to business or leisure traveler. We will definitely stay there again when in the Bay Area.

1333 Bayshore Hwy Burlingame CA

Located within a mile (2 km) of Bayfront Park, Hyatt Regency San Francisco Airport is within 2 miles (3 km) of Burlingame Museum of PEZ Memorabilia. This 4-star hotel has 789 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's near the airport and also near Coyote Point Park and Millbrae Square Shopping Center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All of Hyatt Regency San Francisco Airport's 789 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and coffee makers. 49-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Hyatt Regency San Francisco Airport enjoy an outdoor pool, a fitness center, and a spa tub. Parking is USD 25 per night (USD 30 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, express check-in, and express check-out.

Room options

Business Plan, Room, 1 King Bed

King 1 | Sleeps 4

Regency Club, 1 King Bed

King 1 | Sleeps 3

Guest Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Hyatt Regency San Francisco Airport

Everyone (33) Business (59) Couples (72) Family (37) Other (18) Friends (6)
3

orbitz 3 nights deal offer -unpleasant experience

Everyone

When I was booking my hotels via Orbitz, it offered me a deal for 3 nights. So I accepted. It turned out to be very annoying. The hotel staff was asking me to change rooms everyday. When I requested to stay in the same room for the 3 nights without moving, one female staff became so rude, which was really unprofessional. I wish I did not take the Orbitz deal offer without knowing I had to change rooms everyday. I also wish the staff could be more friendly without ruining my vacation.

By , from CA on Feb 6, 2017

5
Everyone

Nice hotel, excellent location, breakfast buffet quite expensive for the food selection, go over the menu instead , friendly staff, nice people at the restaurant and bar area, good rates compared to hotels around the area

By on Jan 30, 2017

5

excellent service!

Everyone

Due to predicted bad weather, we changed our flight to earlier last minute, thinking we would have to pay for a hotel day no longer needed. Hotel front desk immediately told us we don't have to pay and within 10 minutes we were able to pack and take their shuttle to the airport to catch the red-eye to the East coast. Bed was also very comfortable and sin wasn't allergic to down bedding, which he usually is

By on Jan 8, 2017

4

nice hotel for a quick night stay near the airport

Everyone

My flight was cancelled so I booked a hotel near the airport. Hotel had a free shuttle bus every 10 minutes. Overall it was an easy experience.

By on Dec 26, 2016

2

looking for an overnight near the airport

Everyone

I did not appreciate the parking fee that was not mentioned before arrival. Also did not like finding someone else's hair in the bed. Other than that it was fine but I next time I will stay somewhere else.

By on Dec 13, 2016

5

beautiful hotel

Everyone

We had a king size room that overlooked the Atrium, we would have like the Bay view but it was an additional $30. The bed was very comfortable and the pillows were fluffy. The room was VERY roomy with a couch and a big window with a lot of natural light. We did eat downstairs in the restaurant and the food was very good. The only thing we kinda wished was that the ice/vending machine rooms on each floor had some snacks, they only had drinks. It was nice having the free shuttle to the airport but the bad side was the shuttle stops at the Marriott first so when it came to our hotel it was full and we had to wait for the next shuttle. This happened twice,we were going to wait for one more shuttle, but the hotel ended up putting us in a taxi and they took care of it for us. So that was very nice.

By , from Seattle, WA on Nov 8, 2016

Review comment responded on Nov 14, 2016

Thank you for your review. We are delighted you had an enjoyable stay with us and enjoyed the food at 3Sixty. We apologize for the inconvenience caused due to the crowded shuttle and glad our staff was able to put you in a taxi to prevent any delay to airport. We hope this single incident will not deter you from staying at Hyatt SFO again in the near future!

4

last minute booking

Everyone

By on Nov 7, 2016

Review comment responded on Nov 14, 2016

Thank you for your review and feedback.

5

comfortable and clean

Everyone

By on Oct 22, 2016

4
Everyone

Very nice hotel and very friendly staff. Convenient airport shuttle.

By on Oct 8, 2016

5

nice, modern, very clean, reasonable price

Everyone

I was a very good experience. The hotel is nice, modern, very clean, and the price is reasonable.

By on Sep 14, 2016