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Hyatt Regency San Francisco Airport

4.0 out of 5.0

Recent guest reviews

Nice place. Helpful staff. Food choices were poor and overpriced.

Check in was quick and easy. We parked our car in their on-site garage for an hour to bring in bags, change, etc and then drove into San Fran for dinner. Returned car to the airport and took the shuttle back. Great system of hotels sharing shuttles to return to the hotel. The stay itself was great. The hotel was large with many amenities, and the room was a good size, quiet, clean and had excellent WiFi. Breakfast at the hotel was very good. It is expensive but you are staying at a Hyatt Regency; the food is well prepared so no complaints. Check out was smooth and easy.

It was ready and right where I needed it to be with transport to airport & SF. Great place!

I am glad I selected this hotel since it was near the airport and within walking distance of the Caltrain to downtown San Francisco. The only thing I didn't like about it was the fact that I could hear everything the people in the room next to me were saying. The sound came through the locked door like there was no door at all. Very poor construction.

Just stayed one night for business with a room facing the atrium . Room was clean and hotel had unique design layout. Because most rooms face into the antrium patrons should be more aware that others can see them in their rooms from across the courtyard. In other words....wear clothes or clothes the curtain Restuarnt food was typical large hotel fare but ok

This is a very large hotel and was really convenient for us to catch a very early flight. The hotel is VERY large! We checked in on a night before a VERY early flight. We ordered room service and were surprised at how affordable it was - there were fees, of course, but not nearly as outrageous as we've seen at other hotels. The room was clean and had all the standard amenities. We also had a couch in our room, which was a nice extra! We were able to use the shuttle to get to the airport very quickly in the morning. Our few encounters with staff were pleasant and they were very helpful. Overall a very good place to stay!

Beautiful, comfortable, great on-site restaraunt and in-room amenities!

We were thrilled to find such a nice hotel with a 24 hour shuttle to the airport for such a reasonable price.

Everything was perfect! The only downside there is no refrigerator on the room

Room had strong smoke smell, switch another room but grade down .i was told if not take it, the room will be quick gone even that midnight. Breakfast include only for 2, I bought another 2 that very expensive, need wait line 30mins, then food not lot of choice, and waiter didn't tell us, we can order oatmeal until we saw next table then have it. We can't wait long time to make, we left.

Great place to stay. Truly enjoyed the staff service. The lady in the Grill in the Atrium was outstanding and friendly. You MUST stay here.

Comfortable and quiet! Friendly and professional staff

My husband and I stayed at the Hyatt Airport for two nights recently. It was a very nice stay, the hotel was architecturally interesting and very clean. The staff was very attentive and friendly. I would stay there again.

We travelled with our pet from Honolulu to Frankfurt, Germany with an overnight layover in San Francisco. We appreciated the quick check in, late dinner availability, and pet friendly environment.

Staff is very friendly and helpful. Concierge friendly and gave us great directions to using BART and the cable cars to Fisherman's Wharf. 3Sixty food (room service and the Atrium) is delicious!! Shuttle service is terrific. We love the black out curtain in the room. Hyatt got the room design right. We will use the Hyatt again,thanks!

The shuttle was quick, but packed from the airport to hotel. They have multiple shuttles running at the same time, so some people were told to wait for the next one. The room was nice, but extremely far from the elevators!

Everything was perfect for a weekend away from the kids. The room and staff were perfect.

I stay there for two days and it was great and an excellent service I will definitely recommend

I love this hotel... great space clean room. Great customer service.

When I was booking my hotels via Orbitz, it offered me a deal for 3 nights. So I accepted. It turned out to be very annoying. The hotel staff was asking me to change rooms everyday. When I requested to stay in the same room for the 3 nights without moving, one female staff became so rude, which was really unprofessional. I wish I did not take the Orbitz deal offer without knowing I had to change rooms everyday. I also wish the staff could be more friendly without ruining my vacation.

1333 Bayshore Hwy Burlingame CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located within a mile (2 km) of Bayfront Park, Hyatt Regency San Francisco Airport is within 2 miles (3 km) of Burlingame Museum of PEZ Memorabilia. This 4-star hotel has 789 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's near the airport and also near Coyote Point Park and Millbrae Square Shopping Center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All of Hyatt Regency San Francisco Airport's 789 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and coffee makers. 49-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Hyatt Regency San Francisco Airport enjoy an outdoor pool, a fitness center, and a spa tub. Parking is USD 30.00 per night (USD 35.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 6 meeting rooms, and a business center.

Room options

Business Plan, Room, 1 King Bed

King 1 | Sleeps 4

Regency Club, 1 King Bed

King 1 | Sleeps 3

Guest Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Queen Beds, Bay View

Queen 2 | Sleeps 4

Guest reviews for Hyatt Regency San Francisco Airport

Everyone (51) Business (59) Couples (72) Family (37) Other (18) Friends (6)
5

nice place. food left a lot to be desired.

Everyone

Nice place. Helpful staff. Food choices were poor and overpriced.

By on Nov 15, 2017

Review comment responded on Nov 17, 2017

Dear Valued Guest, Thank you very much for the 5 star rating of our hotel! We truly appreciate the compliments about our hotel and the service provided by our associates. Also, your honest feedback regarding our food options are much appreciated and we will be sure to share your comment with our culinary team for review. Thank you again for choosing to stay at the Hyatt Regency San Francisco Airport! We look forward to welcoming you back in the future. Sincerely, Hyatt Regency San Francisco Airport

5

fabulous airport hotel

Everyone

Check in was quick and easy. We parked our car in their on-site garage for an hour to bring in bags, change, etc and then drove into San Fran for dinner. Returned car to the airport and took the shuttle back. Great system of hotels sharing shuttles to return to the hotel. The stay itself was great. The hotel was large with many amenities, and the room was a good size, quiet, clean and had excellent WiFi. Breakfast at the hotel was very good. It is expensive but you are staying at a Hyatt Regency; the food is well prepared so no complaints. Check out was smooth and easy.

By , from Atlanta, GA on Oct 14, 2017

Review comment responded on Oct 17, 2017

Dear Lisa, Thank you kindly for the 5 star rating, we truly appreciate it! We are delighted that you enjoyed your stay with us. We will be sure to share your comments with the associates and we look forward to welcoming you back again soon! Thank you again for choosing to stay at the Hyatt Regency San Francisco Airport. Sincerely, Hyatt Regency San Francisco Airport

5

available when i needed it

Everyone

It was ready and right where I needed it to be with transport to airport & SF. Great place!

By , from Atlanta on Oct 8, 2017

Review comment responded on Oct 10, 2017

Dear Nanc, Thank you so much for the review and 5 star rating! We truly appreciate it and glad you found our hotel suitable for your accommodation needs. Thank you again for choosing to stay at the Hyatt Regency San Francisco Airport. We look forward to welcoming you back in the future! Sincerely, Hyatt Regency San Francisco Airport

4

nice hotel in a quiet location.

Everyone

I am glad I selected this hotel since it was near the airport and within walking distance of the Caltrain to downtown San Francisco. The only thing I didn't like about it was the fact that I could hear everything the people in the room next to me were saying. The sound came through the locked door like there was no door at all. Very poor construction.

By on Sep 23, 2017

Review comment responded on Sep 26, 2017

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We truly appreciate your compliments about our accommodations and the service provided by our associates. Also, our team’s focus is to ensure our guests are cared for so they can be their best so thank you for bringing the matter to our attention. We value your feedback and have shared it with the appropriate manager for review. Thank you again for choosing to stay with us and we look forward to seeing you again! Sincerely, Hyatt Regency San Francisco Airport

4

close tp the airport

Business Travelers

Just stayed one night for business with a room facing the atrium . Room was clean and hotel had unique design layout. Because most rooms face into the antrium patrons should be more aware that others can see them in their rooms from across the courtyard. In other words....wear clothes or clothes the curtain Restuarnt food was typical large hotel fare but ok

By on Sep 21, 2017

Review comment responded on Sep 26, 2017

Dear Valued Guest, Thank you very much for the review and rating of our hotel. We truly appreciate you feedback as we continuously look for ways to enhance guest experiences. Thank you again for choosing to stay with us and we look forward to welcoming you back in the future. Sincerely, Hyatt Regency San Francisco Airport

5

nice hotel - very convenient to airport

Everyone

This is a very large hotel and was really convenient for us to catch a very early flight. The hotel is VERY large! We checked in on a night before a VERY early flight. We ordered room service and were surprised at how affordable it was - there were fees, of course, but not nearly as outrageous as we've seen at other hotels. The room was clean and had all the standard amenities. We also had a couch in our room, which was a nice extra! We were able to use the shuttle to get to the airport very quickly in the morning. Our few encounters with staff were pleasant and they were very helpful. Overall a very good place to stay!

By , from Alexandria, VA on Sep 12, 2017

Review comment responded on Sep 14, 2017

Dear Tracy, Thank you so much for the review and 5 star rating! We appreciate the compliments on the service provided by our associates and about our hotel. We are delighted you enjoyed your stay with us! We look forward to welcoming you back again in the future. Sincerely, Hyatt Regency San Francisco Airport

5
Everyone

Beautiful, comfortable, great on-site restaraunt and in-room amenities!

By on Sep 12, 2017

Review comment responded on Sep 20, 2017

Dear Valued Guest, Thank you so much for the review and exceptional rating of our hotel! We're delighted you enjoyed your stay with us and we hope to see you again soon. Sincerely, Hyatt Regency San Francisco Airport

5

great hotel by the san fransisco airport

Everyone

We were thrilled to find such a nice hotel with a 24 hour shuttle to the airport for such a reasonable price.

By , from San Fransisco on Sep 10, 2017

Review comment responded on Sep 13, 2017

Dear Sandy, Thank you kindly for the review and 5 star rating! We are delighted you enjoyed your stay with us. Thank you again for choosing to stay at our hotel and we hope to see you again in the future! Sincerely, Hyatt Regency San Francisco Airport

5

nice and clean

Everyone

Everything was perfect! The only downside there is no refrigerator on the room

By , from San Francisco, Ca on Aug 21, 2017

Review comment responded on Aug 24, 2017

Dear Leoncio, Thank you kindly for the review and taking the time to rate our hotel. The entire hotel including guestrooms were redesigned and remodeled last year. All guestrooms include a refrigerator, which can be found inside the TV stand drawers. Thank you again for staying with us. We look forward to welcoming you back here again soon. Sincerely, Hyatt Regency San Francisco Airport

2

room has strong smoked

Everyone

Room had strong smoke smell, switch another room but grade down .i was told if not take it, the room will be quick gone even that midnight. Breakfast include only for 2, I bought another 2 that very expensive, need wait line 30mins, then food not lot of choice, and waiter didn't tell us, we can order oatmeal until we saw next table then have it. We can't wait long time to make, we left.

By , from ny on Aug 17, 2017

Review comment responded on Aug 24, 2017

Dear Julie, Thank you for your feedback. We sincerely apologize that your recent stay with us was not exceptional. We have shared your feedback to the appropriate managers for review. Thank you for bringing these matters to our attention. Sincerely, Hyatt Regency San Francisco Airport