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Hyatt Regency San Francisco Airport

4.0 out of 5.0

Recent guest reviews

My husband and I stayed at the Hyatt Airport for two nights recently. It was a very nice stay, the hotel was architecturally interesting and very clean. The staff was very attentive and friendly. I would stay there again.

We travelled with our pet from Honolulu to Frankfurt, Germany with an overnight layover in San Francisco. We appreciated the quick check in, late dinner availability, and pet friendly environment.

Staff is very friendly and helpful. Concierge friendly and gave us great directions to using BART and the cable cars to Fisherman's Wharf. 3Sixty food (room service and the Atrium) is delicious!! Shuttle service is terrific. We love the black out curtain in the room. Hyatt got the room design right. We will use the Hyatt again,thanks!

The shuttle was quick, but packed from the airport to hotel. They have multiple shuttles running at the same time, so some people were told to wait for the next one. The room was nice, but extremely far from the elevators!

Everything was perfect for a weekend away from the kids. The room and staff were perfect.

I stay there for two days and it was great and an excellent service I will definitely recommend

I love this hotel... great space clean room. Great customer service.

When I was booking my hotels via Orbitz, it offered me a deal for 3 nights. So I accepted. It turned out to be very annoying. The hotel staff was asking me to change rooms everyday. When I requested to stay in the same room for the 3 nights without moving, one female staff became so rude, which was really unprofessional. I wish I did not take the Orbitz deal offer without knowing I had to change rooms everyday. I also wish the staff could be more friendly without ruining my vacation.

Nice hotel, excellent location, breakfast buffet quite expensive for the food selection, go over the menu instead , friendly staff, nice people at the restaurant and bar area, good rates compared to hotels around the area

Due to predicted bad weather, we changed our flight to earlier last minute, thinking we would have to pay for a hotel day no longer needed. Hotel front desk immediately told us we don't have to pay and within 10 minutes we were able to pack and take their shuttle to the airport to catch the red-eye to the East coast. Bed was also very comfortable and sin wasn't allergic to down bedding, which he usually is

My flight was cancelled so I booked a hotel near the airport. Hotel had a free shuttle bus every 10 minutes. Overall it was an easy experience.

I did not appreciate the parking fee that was not mentioned before arrival. Also did not like finding someone else's hair in the bed. Other than that it was fine but I next time I will stay somewhere else.

We had a king size room that overlooked the Atrium, we would have like the Bay view but it was an additional $30. The bed was very comfortable and the pillows were fluffy. The room was VERY roomy with a couch and a big window with a lot of natural light. We did eat downstairs in the restaurant and the food was very good. The only thing we kinda wished was that the ice/vending machine rooms on each floor had some snacks, they only had drinks. It was nice having the free shuttle to the airport but the bad side was the shuttle stops at the Marriott first so when it came to our hotel it was full and we had to wait for the next shuttle. This happened twice,we were going to wait for one more shuttle, but the hotel ended up putting us in a taxi and they took care of it for us. So that was very nice.

Very nice hotel and very friendly staff. Convenient airport shuttle.

I was a very good experience. The hotel is nice, modern, very clean, and the price is reasonable.

Frequent shuttles to SFO Beautiful rooms Well appointed.

Great hotel. The exercise room was small but had everything I needed for my morning work out. Room was great and staff was very pleasant. Can't wait to stay here again.

It was nice it's just cleaning staff might née a bit of training on cleaning and making the bed when we got to our room it almost looked like no one made the bed.

1333 Bayshore Hwy Burlingame CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located within a mile (2 km) of Bayfront Park, Hyatt Regency San Francisco Airport is within 2 miles (3 km) of Burlingame Museum of PEZ Memorabilia. This 4-star hotel has 789 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's near the airport and also near Coyote Point Park and Millbrae Square Shopping Center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All of Hyatt Regency San Francisco Airport's 789 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and coffee makers. 49-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Hyatt Regency San Francisco Airport enjoy an outdoor pool, a fitness center, and a spa tub. Parking is USD 25 per night (USD 30 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 6 meeting rooms, and a business center.

Room options

Business Plan, Room, 1 King Bed

King 1 | Sleeps 4

Regency Club, 1 King Bed

King 1 | Sleeps 3

Guest Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Hyatt Regency San Francisco Airport

Everyone (40) Business (59) Couples (72) Family (37) Other (18) Friends (6)
4

very comfortable stay with great staff

Everyone

My husband and I stayed at the Hyatt Airport for two nights recently. It was a very nice stay, the hotel was architecturally interesting and very clean. The staff was very attentive and friendly. I would stay there again.

By , from New Orleans on May 21, 2017

Review comment responded on May 31, 2017

Thank you so much for your review. We are delighted you and your husband enjoyed your time here. Your compliment on our staff is much appreciated. We hope to see you and your husband come back in the future!

5

comfortable room for overnight layover

Everyone

We travelled with our pet from Honolulu to Frankfurt, Germany with an overnight layover in San Francisco. We appreciated the quick check in, late dinner availability, and pet friendly environment.

By , from Hannover, Germany on May 1, 2017

Review comment responded on May 22, 2017

Thank you so much for your review. We love our four-legged friends and are very happy to hear that that you had a restful stay before your long flight to Germany. Thank you again for your comment and we hope to see you again soon!

5

hyatt regency.

Everyone

Staff is very friendly and helpful. Concierge friendly and gave us great directions to using BART and the cable cars to Fisherman's Wharf. 3Sixty food (room service and the Atrium) is delicious!! Shuttle service is terrific. We love the black out curtain in the room. Hyatt got the room design right. We will use the Hyatt again,thanks!

By on Apr 29, 2017

4
Everyone

The shuttle was quick, but packed from the airport to hotel. They have multiple shuttles running at the same time, so some people were told to wait for the next one. The room was nice, but extremely far from the elevators!

By on Apr 24, 2017

5

weekend getaway

Everyone

Everything was perfect for a weekend away from the kids. The room and staff were perfect.

By , from Dallas on Apr 4, 2017

4

excelente hotel

Everyone

I stay there for two days and it was great and an excellent service I will definitely recommend

By on Apr 2, 2017

5

great environment

Everyone

I love this hotel... great space clean room. Great customer service.

By , from FL on Feb 23, 2017

3

orbitz 3 nights deal offer -unpleasant experience

Everyone

When I was booking my hotels via Orbitz, it offered me a deal for 3 nights. So I accepted. It turned out to be very annoying. The hotel staff was asking me to change rooms everyday. When I requested to stay in the same room for the 3 nights without moving, one female staff became so rude, which was really unprofessional. I wish I did not take the Orbitz deal offer without knowing I had to change rooms everyday. I also wish the staff could be more friendly without ruining my vacation.

By , from CA on Feb 6, 2017

5
Everyone

Nice hotel, excellent location, breakfast buffet quite expensive for the food selection, go over the menu instead , friendly staff, nice people at the restaurant and bar area, good rates compared to hotels around the area

By on Jan 30, 2017

5

excellent service!

Everyone

Due to predicted bad weather, we changed our flight to earlier last minute, thinking we would have to pay for a hotel day no longer needed. Hotel front desk immediately told us we don't have to pay and within 10 minutes we were able to pack and take their shuttle to the airport to catch the red-eye to the East coast. Bed was also very comfortable and sin wasn't allergic to down bedding, which he usually is

By on Jan 8, 2017