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COVA Hotel

3.0 out of 5.0

Recent guest reviews

No heat in rooms, they give you portable spacer heaters. In twenty five years of travel have never seen this before. Hotel is on edge not so great area.

The staff was amazing. They were very knowledgeable of the city, nearby restaurants and the friendliness was appreciated. Suite was spacious and comfortable. We were sad to leave our home-away-from-home. Free breakfast every morning and wine tasting in the evening were extra bonuses we enjoyed every day of our stay. Free daily shuttle service to 3 different locations was not only a money saver but allowed us the freedom to explore such a large city. Two thumbs UP Cova Hotel.

Price was a good deal but for the area it seem justified although all was good. Staff really didn’t help with educating about the surrounding area nor were helpful about nor with anything therefore had to ask people around about things in order to know anything.

Check in took no time and the host was helpful in arranging a larger room so we had space for a cot. She also told us about free wine on the roof deck! House keeping was very quick to provide us with our extra requests. Only complaint was that we didn't have (or couldn't find) a thermostat for our room, but we had doors we could open to make it less stuffy. Valet also had our car right out front for our early check out time!

Very clean rooms and environment, friendly staff. Enjoyed the free breakfast. The only con is the towels are old and need to be replaced. But overall, excellent and will use again

It was good exprience to stay here. I stayed here for 4 nights and rooms were always clean. It was close to every places we wanted to visit.

Walking-friendly to and from public transportation. Friendly desk staff and breakfast team. Good value for Civic Center stay.

Sinks in 2 rooms plugged up, iron broken, painful towels

Although it's in the Tenderloin, the location isn't too bad--just don't walk around at night. Parking here was great ($30/day valet with in and out privileges.) The fact that it's always monitored with cameras and it's connected to the hotel are definitely a plus. You're just a few minutes drive from all the tourist spots in SF. They even have shuttles that will take you to Fisherman's Wharf, Union Square, and Japan town. No central AC or heater, but the hotel will provide you with small appliances to maintain a decent climate. Luckily it was pretty cold and the small heater worked fine. Breakfast was very very very basic--just check it out once but even if you don't go you're not missing much: scrambled eggs, croissants, some fruit, ham, and a waffle maker.

Cova hotel is a very nicely done boutique style hotel. They serve a great free breakfast during your stay, have wifi and a shuttle that you can pre-arrange to go to the major tourist attractions. The hotel staff are friendly and helpful, and will make sure you have an easy stay. I would recommend this hotel to anyone.

The only positive thing is that breakfast and Wi-Fi were included in our stay.

Staff was friendly and easy to get talk to. The room was nice and clean when we arrived. You have to pay for overnight parking because they don't have much parking space but collaborate with the garage next to it. They also have a shuttle that you can use to get to certain areas of San Francisco but you have to tell them 30 minutes ahead of time.

This isn't a swanky hotel, but it isn't a Motel 6 either. There is no central air, which I didn't mind and the rooms are relatively well kept. I would not mind staying there again, if it weren't for the awful neighborhood where this is located. Do NOT stay here if you're looking to walk around alone at night or you're a young woman visiting the city alone. The Tenderloin is not a safe area, and this hotel is smack dab in the worst part.

The hotel itself seems ok, however the location is very creepy and not safe. The breakfast was also ok, except for not too many options. However, the kitchen staff were very polite and nice. As for the room, it was cleaned every day, but it had some smell. Wifi was also very slow. I think that the price is too high.

Nice location for nightlife! Not bad for the price, but unspoken parking cost is very pricey!

Great staff, room, everything! I enjoyed the free drinks and snacks, room was very very clean. Neighborhood is a little scary but not to worry.

For the price, it was not bad at all since its very close distance to everything. It made our trip to SF more memorable since we avoided driving and preferred walking and exploring the city by foot.

The hotel itself is not too terrible and surely worth the money. HOWEVER, as everyone has already mentioned, the location is the absolute worst. This hotel is located in the center of the worst part of town, the tenderloin.

The hotel is new and clean. Beds are very comfortable, and the bathroom is very spacious. Given its central location near downtown, the quality of services and the amount of space in the room, you can't find a better deal in downtown area of san francisco. Not to mention, the free breakfast is way above average hotel free breakfast, even though its continental

NO WHERE IN THE RESERVATION WAS THERE ANY NOTE SAYING WE HAD TO PAY SEPERATELY FOR PARKING!! CHARGING FOR PARKING...AT A HOTEL THAT DOES NOT OWN THEIR PARKING STRUCTURE, REALLY? NO VIEW NO POOL NO NICE NEIGHBORHOOD LONG WAIT FOR A LIMITED SELECTION BREAKFAST COLD COFFEE OLD FRUIT THE ONLY NICE PEOPLE IN THE ENTIRE HOTEL EXPERIENCE WERE THE LADIES PICKING UP DIRTY PLATES AND CLEANING TABLES.

655 Ellis Street San Francisco CA

Hotel highlights

  • Walking distance to Asian Art Museum of San Francisco and Westfield San Francisco Centre
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown San Francisco, COVA Hotel is a leisurely stroll from popular sights such as Asian Art Museum of San Francisco and Westfield San Francisco Centre. This 3-star hotel has 95 guestrooms and offers conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi. Located in central San Francisco, the hotel is also near Lombard Street and South Park.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 95 rooms have an array of amenities, including balconies, iPod docks, and free newspapers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, free bottled water, and safes.


Property features

COVA Hotel offers a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. Valet parking is USD $35-$45 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 17 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 4

Superior Room, 2 Queen Beds

Queen 2 | Sleeps 4

Superior Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room (Room Selected at Check-In)

Twin 1 | Twin 2 | Sleeps 4

Guest reviews for COVA Hotel

Everyone (13) Business (30) Couples (34) Family (29) Friends (33) Other (13)
2

not great

Everyone

No heat in rooms, they give you portable spacer heaters. In twenty five years of travel have never seen this before. Hotel is on edge not so great area.

By , from Pittsburgh on Feb 12, 2018

Review comment responded on Feb 15, 2018

Good day David, We are sorry that we only provide the portable heater for your room. We do have a limited number of rooms with a heating unit but it appears that you were not accommodated in one. We do hope that you still enjoyed the overall stay at the Cova. Thank you for your feedback and we hope that you have safe travels home.

4

pleasant stay

Everyone

The staff was amazing. They were very knowledgeable of the city, nearby restaurants and the friendliness was appreciated. Suite was spacious and comfortable. We were sad to leave our home-away-from-home. Free breakfast every morning and wine tasting in the evening were extra bonuses we enjoyed every day of our stay. Free daily shuttle service to 3 different locations was not only a money saver but allowed us the freedom to explore such a large city. Two thumbs UP Cova Hotel.

By , from Boise on Jan 10, 2018

Review comment responded on Jan 11, 2018

Good day Cat, Thank you very much for your great feedback of the Cova Hotel. Cova stands for Comfort and Value and to know that you experienced both is fantastic. We are happy that you were able to use the shuttle throughout your stay as well as enjoy the breakfast and wine service that we offer. We hope to see you in the very near future.

4

uptight location…

Everyone

Price was a good deal but for the area it seem justified although all was good. Staff really didn’t help with educating about the surrounding area nor were helpful about nor with anything therefore had to ask people around about things in order to know anything.

By on Nov 23, 2017

Review comment responded on Dec 29, 2017

Thank you for your most recent review of the Cova Hotel . We are sorry that you were not completely satisfied with your stay with us. We truly understand your frustration with the neighborhood in which we try our very best to educate each guest once they arrive to the hotel about areas to avoid and what not. We will surely learn from your review. Take care always!

5
Everyone

Check in took no time and the host was helpful in arranging a larger room so we had space for a cot. She also told us about free wine on the roof deck! House keeping was very quick to provide us with our extra requests. Only complaint was that we didn't have (or couldn't find) a thermostat for our room, but we had doors we could open to make it less stuffy. Valet also had our car right out front for our early check out time!

By on May 29, 2017

5

very clean hotel, friendly staff.

Everyone

Very clean rooms and environment, friendly staff. Enjoyed the free breakfast. The only con is the towels are old and need to be replaced. But overall, excellent and will use again

By on Mar 27, 2017

Review comment responded on Apr 5, 2017

Thank you for your most recent review. We are so pleased to know that you enjoyed your overall stay with us and found our hotel to be of Comfort and Value. Cova stands for Comfort and Value and to know that you experienced both is fantastic. We appreciate you staying with us and we do hope to see you in the very near future.

5
Everyone

It was good exprience to stay here. I stayed here for 4 nights and rooms were always clean. It was close to every places we wanted to visit.

By on Jan 25, 2017

4

pleasant stay-great location

Everyone

Walking-friendly to and from public transportation. Friendly desk staff and breakfast team. Good value for Civic Center stay.

By , from San Francisco on Nov 30, 2016

2

terrible hotel. overpriced & unsafe area. awful

Everyone

Sinks in 2 rooms plugged up, iron broken, painful towels

By on Sep 21, 2016

Review comment responded on Sep 22, 2016

We apologize that we had failed to meet you expectations. We hope that we were able to remedy the problem with your sink and iron.

4
Everyone

Although it's in the Tenderloin, the location isn't too bad--just don't walk around at night. Parking here was great ($30/day valet with in and out privileges.) The fact that it's always monitored with cameras and it's connected to the hotel are definitely a plus. You're just a few minutes drive from all the tourist spots in SF. They even have shuttles that will take you to Fisherman's Wharf, Union Square, and Japan town. No central AC or heater, but the hotel will provide you with small appliances to maintain a decent climate. Luckily it was pretty cold and the small heater worked fine. Breakfast was very very very basic--just check it out once but even if you don't go you're not missing much: scrambled eggs, croissants, some fruit, ham, and a waffle maker.

By on Jul 29, 2016

4

location is close to all major tourist attractions

Everyone

Cova hotel is a very nicely done boutique style hotel. They serve a great free breakfast during your stay, have wifi and a shuttle that you can pre-arrange to go to the major tourist attractions. The hotel staff are friendly and helpful, and will make sure you have an easy stay. I would recommend this hotel to anyone.

By , from new york city on May 21, 2016