The staff was very polite and staffed 24/7. However while the property was clean it was a bit run down. For example, paint was missing on walls, bathroom sink was cracked and radiator made a noise whenever it went on. Ultimately, the rating really had to do with their fitness room being out of order which was reason picked hotel. I was told it is being used for storage for foreseeable future. I feel that they should update their website if it is not open. A staff person tried to offer a discount but since I prepaid he said he was unable to. Overall, the hotel worked for our purposes but wish was closer to what was advertised.
It is a quaint little hotel. The beds, the curtains and the decor is well planned. The lobby is v welcoming. It is noiseless. The service is great and we got a good rate Everything about it was v nice!
I really liked the character of the hotel, and the room. The room was perfect for my overnight stay. It was clean, and the bed was comfortable. There wss no AC or fan in the room, but weather was nice and with the window open it was comfortable. I arrived later than my travel companion, and the staff was accommodating letting him check in.
The hotel was in a great location. When we got there the room was clean. They kept it clean the entire stay. They didn’t have breakfast and you need to remove the pictures from the website they are misleading they haven’t had breakfast in over 2 years. Orbitz needs to get updated pictures of the rooms. Restaurants are really close within walking distance on Polk street. They do not have free parking.
The location was very convenient. The rooms were small, although I was told that they were not small by San Francisco standards.
I loved being able to stay in a building with such character and history! I was thrilled to be able to ride in and elevator that still sported a metal gate! Just like I've seen in the movies :) The staff were very helpful. I loved my room! Bed was very comfortable, and I got to take a soak in the whirlpool bath tub. Perfect for soaking my tired muscles from the day activities. Neighbor hood wasn't at all as bad as some people made it sound... I had a fantastic time!
The room smelled like someone had been smoking in it. The sound from the room next door was too loud - could hear the people having a party of some sort - talking very loudly. The hotel staff were very hospitable- it’s just the room itself and Noise from next door that did not allow me to get rest.
Needs major overhaul. Its an old hotel and staff could be friendlier. Needs major work. The bed also felt like a wooden plank.
Friendly staff will stay again. Holtel architecture is great.
Found this hotel on your site and encouraged two other couples to book for our San Francisco weekend. The rooms were small, we had no closet, there was mold in the bathroom. Requested a change of room and was granted that - however, the room wasn't any better. I would NEVER stay there again and neither would the other 2 couples. This property needs to be gutted and updated! There was even hole in the floor that you could feel over the carpet!!! That said, I have to say the staff was very accommodating, friendly and helpful. They did their best to make our stay a little more pleasant. The attached restaurant was small but had good Italian food. Not sure this property is up to Orbitz standards. Thank you.
The room was nice over all. I really liked the architecture of the hotel. The location was very convenient. We were with in walking distance of China Town, local pubs, and good food!
It's decent for one night, room is small with no AC, shower didn't work. Wouldn't stay there again
Great.. Hotel is in a good location, Nice little breakfast, held out luggage for us and called a cab. Very helpful
Enjoyed our stay very much. It's an experience staying here. Everyone from the front staff to the restaurant staff were amazing. The only bad thing to say about the room is that I didn't like the rug in the bedroom. That's it! Other than that it's a cozy and center to everything around SF. If taking your car, Valet with hotel ($40 per day and this is cheap. Believe me) and Uber or take train. Parking rates are crazy!!!!
Not a great place pretty run down and very old and expensive but then again what's not expensive in SF. I'd look someplace else.
Totally not what I expected. Room is extremely small and no closets nor a place to store your bags.
Located in Downtown San Francisco, Nob Hill Hotel is within a 10-minute stroll of sights such as Van Ness Avenue and The Regency Ballroom. This 54-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.
Enjoy a bite to eat at Cafe Columbini, the hotel's onsite restaurant.
All of Nob Hill Hotel's 54 soundproofed rooms provide iPod docks, coffee makers, and free local calls. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Portable fans, safes, and ironing boards are also standard.
Guests of Nob Hill Hotel enjoy a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and an ATM.
The staff was very polite and staffed 24/7. However while the property was clean it was a bit run down. For example, paint was missing on walls, bathroom sink was cracked and radiator made a noise whenever it went on. Ultimately, the rating really had to do with their fitness room being out of order which was reason picked hotel. I was told it is being used for storage for foreseeable future. I feel that they should update their website if it is not open. A staff person tried to offer a discount but since I prepaid he said he was unable to. Overall, the hotel worked for our purposes but wish was closer to what was advertised.
It is a quaint little hotel. The beds, the curtains and the decor is well planned. The lobby is v welcoming. It is noiseless. The service is great and we got a good rate Everything about it was v nice!
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!
I really liked the character of the hotel, and the room. The room was perfect for my overnight stay. It was clean, and the bed was comfortable. There wss no AC or fan in the room, but weather was nice and with the window open it was comfortable. I arrived later than my travel companion, and the staff was accommodating letting him check in.
Dear Liuie, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Dear guest, Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!
The hotel was in a great location. When we got there the room was clean. They kept it clean the entire stay. They didn’t have breakfast and you need to remove the pictures from the website they are misleading they haven’t had breakfast in over 2 years. Orbitz needs to get updated pictures of the rooms. Restaurants are really close within walking distance on Polk street. They do not have free parking.
Dear guest, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.
The location was very convenient. The rooms were small, although I was told that they were not small by San Francisco standards.
I loved being able to stay in a building with such character and history! I was thrilled to be able to ride in and elevator that still sported a metal gate! Just like I've seen in the movies :) The staff were very helpful. I loved my room! Bed was very comfortable, and I got to take a soak in the whirlpool bath tub. Perfect for soaking my tired muscles from the day activities. Neighbor hood wasn't at all as bad as some people made it sound... I had a fantastic time!
Dear Jamh, We are sorry to read your review of our hotel. While it is somewhat discouraging, feedback such as yours helps us to improve upon our service. We will take all of your observations in relation to our property and attempt to make several improvements for the enjoyment of our future guests. Thank you for your feedback. We really appreciate it and hope we will have the opportunity to host you more successfully in the future. Best wishes, Hotel Management.