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Recent guest reviews

Great location, excellent service, clean room! I would go back

I loved the style of the building. It was very beautiful. There was nothing about our trip that wasn't perfect. I loved that my sister and I could bring all of our dogs.

Great location. Nice to have a restaurant attached but it was closed the days we were there.

Great location, friendly staff, reasonable prices. Elevator was down one of the days, which was kind of a nightmare, but elevators break. They fixed it quickly. I really wish there had been a fan in the bathroom, but otherwise it was a great place.

This is in a great location. Staff is phenomenal. The free Abri welcome bag was a nice touch.

I feel this hotel deserves a good review based on myself using other people's reviews to choose hotels. Very happy with everything about it, and I'm pretty picky. Free upgrade to our room upon arrival, greeted with gift bag, very nice clean rooms, comfy bed, great bathroom. No complaints, will stay again!

The public areas of the hotel are great and the attached restaurant is very good. I was disappointed in my room because I stayed four nights in one of the smallest queen rooms I've ever stayed in (smaller than NYC rooms!) and they were unable to switch my room without a lot of hassle.

The decor was outdated but the service was excellent and the rooms were clean. I appreciated the welcome bag with snacks, water and wine!

This hotel is conveniently located within 5-8 minutes walk to central union square. Howver, this hotel was not what we expected. As soon as we entered our room, we noticed that it was very small. Our biggest concern was, however, that the restroom did not have a lock. When I went to the reception desk, they asked us to pack our bags so we could be moved to a different room. When we arrived at the reception desk, the receptionist informed us that none of the restrooms in the hotel have a lock which I found bizarre. And then we were sent back to our room again. It was very disappointing that hotel staff member did not aid us in anyway to address our concern. The male receptionist was very unprofessional and unapologetic. He just said “sorry” and turned his head away. I personally have never dealt with this kind of behaviour at any hotels. Situation could have been dealt with in many ways with possibly positive outcomes but that was not the case. Overall, I would not recommend this hotel to anyone.

It was a wonderful experience . The location was great

I had an absolutely horrible stay here. While the reviews look good, ladies, if you're traveling for work and want to feel like you're at a safe hotel where your room number won't be given out to strangers and you stuff won't be stolen, DON'T STAY AT HERE. I took a Lyft line back with other conference goers that I did not know. One of them asked to charge their phone in the lobby and I said go ahead. When I checked out, they said that I had a charge on my room for a bottle of wine, which I did not buy. I asked if someone else had bought it on my account and they said yes but they had to know my room number to charge it. I had not given out my room number, only my first name, so that means that the front desk person had given a COMPLETE STRANGER my room number. Lastly, just a few hours after checking out I realized I had left an expensive tailored leather jacket that was a gift from a friend hanging in the closet. I called the front desk on Friday late afternoon and asked them if it had turned up and if someone could check the closet--"It's not on the log and we have to ask housekeeping but they're gone for the day." Thus began a 3 day runaround when no one would answer if the closet had been physically checked until late Sunday when someone from the front desk said that the jacket still wasn't on the log and the the head of housekeeping had checked the room and it wasn't there. If you want to stay somewhere that doesn't care about your safety and belongings, it's not here.

Great location for walking to stores, restaurants and for catching public transportation if you want it.

Perfect location in union square right next to trolley stop and lots of food and shopping all around.

The hotel was in a great location in Union Square near Market Street, many stores and restaurants and the train/bus station. The hotel staff was very friendly and helpful! The room was on the smaller side, but the bed was very comfortable and all the amenities were new and modern. The bathroom comes with built-in dispensers for body wash, shampoo and conditioner and two complimentary robes! I would come here again.

The price for a suite was quite good. Room was excellent and comfortable. I would stay here again, but those with kids, be aware that the hotel is right next to the Tenderloin district and the homeless and open drug use can be jarring to witness IF you walk off the main streets in that direction. Also water pressure was disappointing, but adequate. Again, clean and VERY comfortable hotel, would stay again especially at the prices we booked.

Abri is my regular stay in SF and the hotel and staff are great and the location is perfect for business on Market street.

Very welcomed at arrival. Friendly services and Great location. I can see it’s an older building but they upgraded and I enjoyed their big-sized bathroom. My daighter loved their signature orange gumballs at the front desk! I’d definitely go back and stay here for next S.F trip.

Ellis Street San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and SHN Curran Theatre
  • Free WiFi and wired Internet in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Downtown San Francisco within a short walk of Moscone Convention Center, Hotel Abri - Union Square is within 2 miles (3 km) of other popular sights such as Oracle Park. This 91-room, 3.5-star hotel welcomes guests with in-room amenities like iPod docks, refrigerators, and coffee makers.


Rooms

All 91 air-conditioned rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, laptop-compatible safes, and ironing boards are also standard. Housekeeping is available once per stay.


Property features

Guests of Hotel Abri - Union Square enjoy free WiFi in public areas, conference space, and express check-out. Valet parking is available for USD 74.10 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this boutique hotel include free newspapers, laundry facilities, and a gift shop.

Room options

Deluxe Suite, 1 King Bed

1 King Bed | Sleeps 4

Deluxe Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 Queen Bed (Roll-in Shower)

1 Queen Bed | Sleeps 2

Guest reviews for Hotel Abri - Union Square

Everyone (19) Couples (6) Family (5)
5
Family

Great location, excellent service, clean room! I would go back

By on Feb 15, 2021

Review comment responded on Feb 15, 2021

Thank you for staying at the Hotel Abri. We appreciate your feedback and kind words. We hope to see you in the near future.

5
Family Friends

I loved the style of the building. It was very beautiful. There was nothing about our trip that wasn't perfect. I loved that my sister and I could bring all of our dogs.

By on Dec 29, 2020

Review comment responded on Dec 31, 2020

Thank you for your kind words. Your feedback is very important to us and look forward to seeing you in the near future.

4
Partner Couples Business Business

Great location. Nice to have a restaurant attached but it was closed the days we were there.

By on Dec 15, 2019

Review comment responded on Dec 16, 2019

Thank you for staying with us. I hope our neighborhood and city provided plenty of dining options at any time of the day.

5
Everyone

By on Dec 6, 2019

Review comment responded on Dec 8, 2019

Thank you for staying with us.

4
Partner Couples Family

Great location, friendly staff, reasonable prices. Elevator was down one of the days, which was kind of a nightmare, but elevators break. They fixed it quickly. I really wish there had been a fan in the bathroom, but otherwise it was a great place.

By , from Oakland on Aug 26, 2019

Review comment responded on Aug 26, 2019

Hello Jupiter, thank you for giving us a 4 star rating despite experiencing some elevator issues during your stay. Please know that this does not happen a lot at the hotel and I apologize for any inconvenience. Thank you for staying at the Hotel Abri. Please come and visit us again in the near future.

4
Family Partner Couples Family

This is in a great location. Staff is phenomenal. The free Abri welcome bag was a nice touch.

By on Apr 28, 2019

5
Partner Couples

I feel this hotel deserves a good review based on myself using other people's reviews to choose hotels. Very happy with everything about it, and I'm pretty picky. Free upgrade to our room upon arrival, greeted with gift bag, very nice clean rooms, comfy bed, great bathroom. No complaints, will stay again!

By on Apr 25, 2019

3
Partner Couples Business Business

The public areas of the hotel are great and the attached restaurant is very good. I was disappointed in my room because I stayed four nights in one of the smallest queen rooms I've ever stayed in (smaller than NYC rooms!) and they were unable to switch my room without a lot of hassle.

By on Apr 23, 2019

4
Everyone

By on Apr 8, 2019

5
Business Business

The decor was outdated but the service was excellent and the rooms were clean. I appreciated the welcome bag with snacks, water and wine!

By on Mar 16, 2019

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