See all properties

Neighbourgood Sutter Mansion

5.0 star property
Luxury hotel in San Francisco with a 24-hour fitness center

Choose dates to view prices

Photo gallery for Neighbourgood Sutter Mansion

Front of property - evening/night
Restaurant
Front of property - evening/night
Lobby sitting area
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Parking available
  • Pet friendly
  • Gym
  • Business services

Explore the area

View in a map
1409 Sutter St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, Lombard Street
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite with Spa Bath

Suite with Spa Bath | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite with Spa Bath

  • 386 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with City View

Suite with City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite with City View

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior King Suite

Superior King Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior King Suite

  • 486 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for King Suite

King Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

King Suite

8.0 out of 10
Very good
(1 review)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Queen Room

9.4 out of 10
Exceptional
(3 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Plus

King Suite Plus | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

King Suite Plus

9.4 out of 10
Exceptional
(3 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room 2

Deluxe King Room 2 | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room 2

  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Room

Premium King Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Royal Suite

  • 1039 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

You may also like

Ad
Classic Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

The Hotel Castro San Francisco

Castro District
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • Soundproof rooms
9.0 out of 10, Wonderful, 102 reviews
$199 nightly
The price is $232
Dec 15 - Dec 16
Total with taxes and fees
The Hotel Castro San Francisco

About the neighborhood

San Francisco

Located in Western Addition within 2 miles (3 km) of Lombard Street, Neighbourgood Sutter Mansion is within a few miles (5 km) of other popular sights such as Oracle Park. This 12-room, 5-star hotel welcomes guests with conveniences like a 24-hour gym, a conference center, and coffee/tea in a common area.

What's nearby

  • Van Ness Avenue - 2 min walk - 0.1 miles
  • CPMC Van Ness Campus - 3 min walk - 0.2 miles
  • The Regency Ballroom - 3 min walk - 0.2 miles
  • Great American Music Hall - 6 min walk - 0.4 miles
  • Lombard Street - 3 min drive - 1.2 miles

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Haraz Coffee House - ‬2 min walk
  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Taisho - ‬4 min walk
  • ‪Route 101 Bar & Beverage - ‬3 min walk
  • ‪Octavia - ‬5 min walk

About this property

Neighbourgood Sutter Mansion

Luxury hotel in San Francisco with a 24-hour fitness center
Neighbourgood Sutter Mansion offers a 24-hour gym, a conference center, and a business center. Self parking is offered for USD 65 per day. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and a terrace.
Guests can expect to find 47-inch flat-screen TVs with cable channels. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include safes, phones, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Terrace/patio
Fairmont San Francisco
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,433 reviews
$210 nightly
The price is $247
Dec 14 - Dec 15
Total with taxes and fees
Fairmont San Francisco

Property amenities

Parking and transportation

  • Secured self parking on site (USD 65 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1881
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • 1 total (85 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

Are free cancellation options available at Neighbourgood Sutter Mansion?

Neighbourgood Sutter Mansion provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Neighbourgood Sutter Mansion?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Neighbourgood Sutter Mansion on Jan 2, 2026 start from $290.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Neighbourgood Sutter Mansion?

This hotel is situated in Western Addition, just steps from Van Ness Avenue and The Regency Ballroom, and within a short walk of Great American Music Hall. You'll also find Oracle Park and Golden Gate Park within a short drive.

Is parking available on site at Neighbourgood Sutter Mansion?

Yes, secured parking is offered for USD 65 per day with in/out privileges.

Does Neighbourgood Sutter Mansion include a casino on the premises?

No, Neighbourgood Sutter Mansion doesn't have a casino.

Will I find an indoor pool at Neighbourgood Sutter Mansion?

No, there is no indoor pool at this hotel.

Is Neighbourgood Sutter Mansion good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a turndown service, and bathrobes.

Does Neighbourgood Sutter Mansion have a hot tub?

No, this hotel doesn't have a spa tub.

Does Neighbourgood Sutter Mansion have a restaurant that serves breakfast?

No, Neighbourgood Sutter Mansion doesn't have a restaurant that serves breakfast.

Will Neighbourgood Sutter Mansion allow pets to stay for free?

Although they can't stay for free, pets are welcome at Neighbourgood Sutter Mansion for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Neighbourgood Sutter Mansion?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Neighbourgood Sutter Mansion?

The closest major airport to Neighbourgood Sutter Mansion is San Francisco Intl. Airport (SFO), which is 15.3 mi away (20 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.9 mi away (27-minute drive).

Can I book a room with a balcony at Neighbourgood Sutter Mansion?

Yes, some guestrooms at Neighbourgood Sutter Mansion offer a furnished balcony and may feature city views.

Neighbourgood Sutter Mansion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 224 reviews
Rating 8 - Good. 18 out of 224 reviews
Rating 6 - Okay. 11 out of 224 reviews
Rating 4 - Poor. 3 out of 224 reviews
Rating 2 - Terrible. 6 out of 224 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Neighbourgood Sutter Mansion. The room was very comfortable, surprisingly quiet, the bed was was heavenly and the bathroom was ‘spa’ like. We did not have the breakfast but the staff offered us espresso drinks and pastries. The entire team was outstanding, very welcoming but not over bearing. If I have anything to wish for more is an elevator for transportation of luggage’s.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place in Lower Pacific Heights

The great staff will attend to your every need. Lovely renovated property. Nice full breakfast menu. Comfortable rooms. Quiet. We will stay here whenever we are in San Francisco.
Stayed 10 nights in Aug 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful common space and very friendly staff. Rooms have seen better days. Carpets and furniture are worn. Most furnishings are cheap; not inline with the overall "mansion" atmosphere. No hot water (staff checked and the same situation in other rooms when I was trying to take a bath/shower). The gym is not much of a gym.
Stayed 1 night in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The masion is beautiful. The staff is wonderful. Some maintenance on our room is needed. The towel hook on bathroom door is broken. Just little things but it would be nice to have a place to hang a towel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff, old-fashioned building, spacious
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful property and staff. The room was beautiful and the staff was very accommodating. I can only say positive things about this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lilian

Stayed 1 night in Jul 2025

10/10 Excellent

Virginia

Stayed 2 nights in Jun 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! The service was impeccable in every way.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Probably the nicest place I have stayed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and comfort!
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The hotel is gorgeous and the staff so welcoming.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Charming

Beautiful building and great rooms. Staff was excellent and very courteous. Very nic charm.
Stayed 1 night in Apr 2025

6/10 Okay

Jolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at mansion on Sutter about five years ago and it was such an amazing experience that when my husband and I decided to visit San Francisco I booked us to stay there as well. If few things have changed, but the customer service and the beauty of the rooms and the location makes this one of the most Wonderful places to stay in all of San Francisco. The property is so beautiful and the renovations were done so well. The customer service, especially by Amanda and Komal were above and beyond. We will be coming back to San Francisco this year just so we can stay again at this lovely property. The rooms are clean. The beds are comfortable and every room is unique. I highly recommend this property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ethan

Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
This facility claims to be a 5-star hotel, but I'm not sure what the basis is for that claim. It's a strange kind of BandB without a restaurant. The include breakfast is awful - literally stuff from Costco. They have a couple very helpful staff members around but the whole place seems kind of deserted. Location is not far from everything, but not close to anything. Isn't as well staged as the photos suggest. Furniture was nice but getting a bit worn, nice toiletries and towels, no turndown service. You only get housekeeping if you ask for it. We had an issue with our room, and an offer was made to move us. Finally, not sure why but we paid Expedia $200 more than the hotel's receipt shows we paid - guess Expedia is marking this up, not down.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanesssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Windy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the visit
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mansion, extremely comfortable with great staff. Easy access to nearby bars & restaurants.
Stayed 1 night in Mar 2025

Hotels