The Urban

2.5 star property
Hotel with a 24-hour front desk, 4-minute walk to Union Square

Choose dates to view prices

Photo gallery for The Urban

Dining
Front of property
Lobby lounge
Property amenity
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
507 Bush Street, San Francisco, CA, 94108
  • Place, Dragon's Gate
    ‪1 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

Room, 1 Twin Bed, Shared Bathroom

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Double Bed, Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Twin Bunk Bed, Shared Bathroom

  • 100 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Room, 1 Twin Bed, Shared Bathroom (Extended Stay)

8.0 out of 10
Very good
(11 reviews)
  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

9.4 out of 10
Exceptional
(3 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

7.4 out of 10
Good
(3 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the neighborhood

San Francisco

Located in Union Square, The Urban is within a 5-minute walk of Union Square and within 15 minutes of other popular attractions like Moscone Convention Center. This 54-room hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Dragon's Gate - 1 min walk - 0.0 miles
  • Union Square - 3 min walk - 0.2 miles
  • 450 Sutter Building - 3 min walk - 0.2 miles
  • Westin St Francis Hotel Glass Elevators - 7 min walk - 0.4 miles
  • Moscone Convention Center - 11 min walk - 0.6 miles

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Home Coffee Roasters - Chinatown - ‬2 min walk
  • ‪Boba Guys - ‬3 min walk
  • ‪Tunnel Top - ‬2 min walk
  • Amorino Gelato

About this property

The Urban

Hotel with a 24-hour front desk, 4-minute walk to Union Square
The Urban features free WiFi in public areas, microwave in a common area, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include an ATM, a vending machine, and a TV in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls and desks. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 7 and younger (only guests older than 7 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

Frequently asked questions

Is free cancellation available at The Urban?

The Urban offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of The Urban?

This hotel is situated in Union Square within a 10-minute walk of Union Square and San Francisco Museum of Modern Art. You'll also find Oracle Park and San Francisco Bay within a short drive.

Will I be able to park at The Urban?

No, there isn't parking available at the hotel.

Does The Urban have a casino on the premises?

No, The Urban doesn't have a casino.

Is there an indoor pool at The Urban?

No, there is no indoor pool at this hotel.

Are there hot tubs at The Urban?

No, there isn't a spa tub at this hotel.

Does The Urban have a restaurant with a breakfast menu?

No, The Urban doesn't have a restaurant that serves breakfast.

Does The Urban allow pets to stay for free?

No, pets aren't allowed at The Urban though service animals are welcome.

Are there connecting rooms at The Urban?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Urban?

The closest major airport to The Urban is Oakland Intl. Airport (OAK), which is 18.7 mi away (25 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 14.6 mi away (19-minute drive).

Are there rooms with balconies at The Urban?

No, there aren't any guestrooms with balconies at The Urban.

The Urban Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 306 out of 920 reviews
Rating 8 - Good. 396 out of 920 reviews
Rating 6 - Okay. 122 out of 920 reviews
Rating 4 - Poor. 57 out of 920 reviews
Rating 2 - Terrible. 39 out of 920 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chao

Liked: Staff & service, amenities, property conditions & facilities
Close to Chinatown so pretty convenient. A bit loud at the corner room
Stayed 1 night in Oct 2025

6/10 Okay

Rimi

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the room was fine buut it smelt weird
Stayed 1 night in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Larry

Stayed 2 nights in Sep 2025

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy for sure
Stayed 2 nights in Sep 2025

2/10 Terrible

Halihl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Louie

Traveled with group
Liked: Staff & service
Nice location, friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Jeeyoung

Business traveler
Liked: Cleanliness, staff & service
Great value to stay in the middle of the SF downtown. Everything is very accessible and convenient. Mostly safe - many tourists, office workers and policemen around the area - unless you go toward Tenderloin a few streets away. Facility is old but clean and well managed. No elevator there - you have to carry big luggages through staircases.
Stayed 2 nights in Sep 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole staff did an excellent job during the duration of my stay. Keep up the good wrork.
Stayed 4 nights in Aug 2025

10/10 Excellent

Venkat

Stayed 3 nights in Aug 2025

4/10 Poor

Maira

Stayed 1 night in Aug 2025

10/10 Excellent

VENKATARAMANA

Stayed 2 nights in Jul 2025

10/10 Excellent

Kunwu

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2025

10/10 Excellent

Mchael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Sean

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ying

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very good. The room is small and most of the staff don’t speak English. So the communication is difficult
Stayed 3 nights in Jul 2025

4/10 Poor

Supheakmungkol

Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for cheap and to walk around. Close to everything.
Stayed 2 nights in Jul 2025

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible musty smell. Smells like carpet has mold. I hated staying here.
Stayed 5 nights in Jul 2025

2/10 Terrible

philip

Disliked: Staff & service
I booked a room with a bunk bed and when I arrived the lady at the front desk said it was wasn’t available. I was with a friend so we needed two beds or at least a bigger bed. She gave us a room with a single bed half the size of a twin bed. She told us we could get a refund so we went upstairs to gather our belongings and when we came down she said “we can’t give you a refund at this time.” So the lady took down my number and told me I would receive a call about my refund soon and I never received the call. She was pretty rude and didn’t even apologize for the inconvenience. Horrible experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joseph, Fresno

Stayed 1 night in Jul 2025