very attractive if spartan, the late night street noise was unfortunate. All of that could be forgiven, but the hot water for the showers was completely inadequate. During my two week stay I was able to get 4 hot showers, all others were cold water. Staff seemed unsuperised and while sympathetic had no useful suggestions.
It was hard to know from the Orbitz page that this hotel would have hall baths and toilets, rather than in-room.
The location is really great, close to a lot of shops, restaurants and attractions. What could be improved are the doors to the rooms. The rooms are so small therefore very close to one another so the fact that the doors slam loudly makes it hard to sleep, at least the first night until I got used to that sound.
Excellent for the price. Shared bathrooms are clean. Staff is very helpful. Good location. Would be nice to have coffee pot in room, and light next to bed. Would definitely stay here again.
Location at grant and bush walking distace to financial district, China town, north brach great.
Nice hotel in town. I would have more days to stay, tho. Pretty convenient if you want just a place to stay; perfect location, excellent deal.
I stayed in the Urban Hotel for 5 nights and had a great experience. The hotel is very clean and staff is welcoming and super friendly. When I initially booked the room I was a little concerned about the shared bathrooms- but everything was actually really clean and well taken care of- no issue there at all. The hotel is located in very safe neighborhood, right across the Dragon Gates. There are many great restaurants and cafes in less than 5 minutes walk; 10 min walk to SFMoMA and subway station The front door to the hotel automatically locks and you are given a code to enter. In no times did I ever felt concerned about the safety etc. Overall- a really good hotel at reasonable price in excellent location. If I ever back in SF- I would stay there again without any hesitation.
Just a wonderful, clean, easy and inexpensive place to stay elegant in smplicity VERY CLEAN
Great location across from the Dragons Gate entrance to Chinatown.
I enjoyed my stay and it was okay for the purpose I needed to stay in SF
The place is very convenient, easy to get to walking. Whilst the rooms are small they include a washbasin and mirror so you can do makeup and grooming without having to juggle in the main bathroom. They also include lots of coat hangers and cupboard space so you can store goods out of the way. The common area entry and lounge and kitchen function well and are modern and inviting but not much space to sit for coffee comfortably. Not enough tourist info available and some (not all) staff were not interested in helping.
Clean rooms and great location. I stay here everytime I visit the city from LA.
Great location for proximity to Westin St Francis, Bohemian Club, Sutter Stockton Garage.
Nice hotel near to everywhere. Extremely good value despite shared bathroom and shower.
Located in Union Square, The Urban is within 2 miles (3 km) of popular attractions such as Moscone Convention Center and Pier 39. This 54-room hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls are also available. Limited housekeeping is available.
Guests staying at The Urban enjoy free WiFi in public areas, laundry facilities, and a reception hall. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.
very attractive if spartan, the late night street noise was unfortunate. All of that could be forgiven, but the hot water for the showers was completely inadequate. During my two week stay I was able to get 4 hot showers, all others were cold water. Staff seemed unsuperised and while sympathetic had no useful suggestions.
Dear Traveler, Thank you for choosing The Urban Hotel on your recent trip to San Francisco. We hope to see you again soon. Warm regards, Virgil Lopez Hotel Manager
Dear Traveler, Thank you for choosing The Urban Hotel on your recent trip to San Francisco. We hope to see you again soon. Warm regards, Virgil Lopez Hotel Manager
Dear Traveler, Thank you for staying at The Urban Hotel. I hope you enjoyed your stay with us. I hope you will think of us again on your next visit to San Francisco. Warm regards, Virgil Lopez Hotel Manager
Dear Traveler, Thank you for choosing The Urban Hotel on your recent trip to San Francisco. We hope to see you again soon. Warm regards, Virgil Lopez Hotel Manager
It was hard to know from the Orbitz page that this hotel would have hall baths and toilets, rather than in-room.
The location is really great, close to a lot of shops, restaurants and attractions. What could be improved are the doors to the rooms. The rooms are so small therefore very close to one another so the fact that the doors slam loudly makes it hard to sleep, at least the first night until I got used to that sound.
Dear Traveler, Thank you for choosing The Urban Hotel on your recent trip to San Francisco. We hope to see you again soon. Warm regards, Virgil Lopez Hotel Manager
Excellent for the price. Shared bathrooms are clean. Staff is very helpful. Good location. Would be nice to have coffee pot in room, and light next to bed. Would definitely stay here again.
Dear Traveler, Thank you for choosing The Urban Hotel on your recent trip to San Francisco. We hope to see you again soon. Warm regards, Virgil Lopez Hotel Manager
Location at grant and bush walking distace to financial district, China town, north brach great.
Dear Traveler, Thank you for staying at The Urban Hotel. I hope you enjoyed your stay with us. I hope you will think of us again on your next visit to San Francisco. Warm regards, Virgil Lopez Hotel Manager
Nice hotel in town. I would have more days to stay, tho. Pretty convenient if you want just a place to stay; perfect location, excellent deal.
Dear Traveler, Thank you for staying at The Urban Hotel. I hope you enjoyed your stay with us. I hope you will think of us again on your next visit to San Francisco. Warm regards, Virgil Lopez Hotel Manager
Good day Ricki, I am very sorry for your experience and will discuss and re-train our team. Thank you for your feedback.