The Urban

2.5 star property
Hotel with a 24-hour front desk, a short walk to Union Square

Choose dates to view prices

Photo gallery for The Urban

Property amenity
View from property
Reception hall
1 bedroom, desk, free WiFi, bed sheets
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
507 Bush Street, San Francisco, CA, 94108
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

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Room options

Double or Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Room, 1 Double Bed, Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

9.0 out of 10
Wonderful
(2 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

7.0 out of 10
Good
(2 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Twin Bed, Shared Bathroom (Extended Stay)

7.8 out of 10
Good
(9 reviews)
  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Twin Bed, Shared Bathroom

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Twin Bunk Bed, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 100 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

About the neighborhood

San Francisco

Located in Union Square, The Urban is within a 5-minute walk of Union Square and within 15 minutes of other popular attractions like Moscone Convention Center. This 54-room hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Union Square - 3 min walk - 0.2 miles
  • Moscone Convention Center - 11 min walk - 0.6 miles
  • Lombard Street - 3 min drive - 1.4 miles
  • Oracle Park - 3 min drive - 1.6 miles
  • Pier 39 - 3 min drive - 1.6 miles

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪OneUp Restaurant & Lounge - ‬3 min walk
  • ‪Boba Guys - ‬3 min walk
  • ‪Home Coffee Roasters - Chinatown - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk

About this property

The Urban

Hotel with a 24-hour front desk, a short walk to Union Square
The Urban features free WiFi in public areas, microwave in a common area, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a TV in a common area, an ATM, and a vending machine.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls and desks. Housekeeping is available on request.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 7 and younger (only guests older than 7 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

Frequently asked questions

Is free cancellation available at The Urban?

The Urban offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Urban?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at The Urban on Jul 30, 2025 start from $67.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Urban?

This hotel is situated in Union Square within a 10-minute walk of Union Square and San Francisco Museum of Modern Art. You'll also find Oracle Park and San Francisco Bay within a short drive.

Is parking available on site at The Urban?

No, there isn't parking available at the hotel.

Does The Urban have a casino on the premises?

No, The Urban doesn't have a casino.

Is there an indoor pool at The Urban?

No, there is no indoor pool at this hotel.

Are there hot tubs at The Urban?

No, this hotel doesn't have a spa tub.

Does The Urban have a restaurant with a breakfast menu?

No, The Urban doesn't have a restaurant that serves breakfast.

Does The Urban allow pets to stay for free?

No, pets aren't allowed at The Urban though service animals are welcome.

Does The Urban have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Urban?

The closest major airport to The Urban is Oakland Intl. Airport (OAK), which is 18.7 mi away (25 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 14.6 mi away (19-minute drive).

Can I book a room with a balcony at The Urban?

No, there aren't any guestrooms with balconies at The Urban.

The Urban Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 275 out of 868 reviews
Rating 8 - Good. 383 out of 868 reviews
Rating 6 - Okay. 120 out of 868 reviews
Rating 4 - Poor. 54 out of 868 reviews
Rating 2 - Terrible. 36 out of 868 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

they were super nice and friendly, super clean. You could ask for room service and leave a tip. The check out was at noon which was a plus for me and super close from everything to take transportation or walk
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelima

Stayed 1 night in Apr 2025

8/10 Good

BRIAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value convenient location

It's not the Ritz Carlton but it is clean, secure, good internet. Convenient location. They have great coffee. Great value for a single business person in town for a few days.
Stayed 3 nights in Mar 2025

8/10 Good

Beili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. I requested turning the heat system on during the night but it was not processed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling solo for a thing and it was perfect. You won’t get a better location at this price. Hardly heard anything from other guests. A little noisy outside but it’s a city. Wasn’t enthusiastic about community bathroom and showers but they were very clean, hot water, never waited once for either. I would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shuhui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good for a overnight trip . Only issue was no hot water in the shower . And if there was i didn't have a hour to wait for it to warm up
Stayed 1 night in Mar 2025

10/10 Excellent

Shuhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at The Urban Hotel San Francisco, and every visit feels like coming home. Its prime location—right at the entrance of Chinatown—combined with its incredible value for money makes it an ideal choice, especially for a traveler like me who is far from home. I’d like to give a special shoutout to Hans at the front desk (forgive me if I’ve misspelled his name!). He went above and beyond to assist me when an unexpected issue arose with my third-party booking. Even though the situation was beyond his control, he didn’t just stand by—he actively helped me communicate with the booking platform. While that didn’t lead to a resolution, his willingness to help reassured me so much that I decided to rebook directly through Expedia, even at the risk of a double booking. Thankfully, Expedia made the process smooth and efficient, and Hans quickly checked me in, ensuring I could get the rest I needed. It’s rare to find such genuine hospitality and dedication to guest satisfaction, and that’s exactly what keeps me coming back to this hotel. If you’re looking for a cozy, well-located, and budget-friendly stay in San Francisco, I highly recommend The Urban Hotel—and if you’re lucky, Hans will be there to welcome you with top-notch service! Looking forward to my next visit!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 1 night in Feb 2025

10/10 Excellent

Cleon

Stayed 1 night in Mar 2025

10/10 Excellent

Ilhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Cleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay God bless!
Stayed 7 nights in Feb 2025

10/10 Excellent

Eduardo

Stayed 1 night in Feb 2025

10/10 Excellent

Braden

Stayed 1 night in Feb 2025

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Tyesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay for All Star Weekend

I knew the reviews were good, but the property still exceeded my expectations. The location was simply perfect, with a convenience store next door and a short walk to the Bart station. The shared bathroom was always clean and accessible. The staff was friendly and greeted me every time I came in. I was there for NBA All Star weekend, so it was the perfect distance from the Chase Center. I will definitely keep them on the top of my list when I'm in the San Fran area.
Stayed 5 nights in Feb 2025

8/10 Good

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Javier

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Small
Stayed 1 night in Feb 2025

4/10 Poor

Ivan

Disliked: Cleanliness
Las camas .los ban̈os.no estan adecuados.y no hay ban̈os en la habitacion
Stayed 1 night in Feb 2025

10/10 Excellent

ELY

Liked: Staff & service, property conditions & facilities, room comfort
Excellent place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Salvador

Stayed 5 nights in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for price.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cleon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracy at the first desk was amazing who went above and beyond all expectations God Bless!
Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect small hotel,

Excellent location , great staff and clean rooms .. with a reasonable price ..
Stayed 2 nights in Nov 2024