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Alexis Park Hotel

2.0 out of 5.0

Recent guest reviews

They didn't have my reservation. The owners were not very hospitable. The outside was dirty and not very nice. The inside of the room was clean and well kept though

Great hotel. Great staff. Great location. Free parking!

Definitely, I didn't expect this hotel to be that nice. Had a parking space for my car, my room was just beautiful and clean. The only thing I didn't like was the ice machine lol. I had to put money in order to get ice. In my opinion ice should be free for guests.

i was initially booked at the alexis but for some reason, i forgot my identification cared in my storage.. the hotel staff was so mean not to even accommodate me and emphasized on the deposit of $250 which to me is too high..

Good, nice perfect for our trip. Very clean, and almost new. Good hotel with the parking.

Hotel has got very good location. Close to the bus stop. The Polk street is very popular in San Francisco. There are a lot of good pubs or restaurant. About hotel: Room was very clean but too small for 2 queen beds and 4 people. Service room is also very good.

Definitely better than a 2 star. Pros: Very comfortable beds, Clean room, Location, Great staff. Cons: Parking is limited and very tight, AC did not work.

Really kind and helpful staff manage this clean and comfortable hotel in a not great part of town. Free parking was a great perk. A good choice if you are not looking for scenic views and plan to be on the go.

This place is a good value. You won't find a clean, secure room with a private bathroom in a location this good anywhere else in the city for this price. That being said, don't expect anything special on top of that. I come to the city to explore and have fun, not to sit in a hotel room, so this place was perfect. There are many seedy streets in the area; this is not one of them. Couple blocks to the Civic Center, about a half mile to downtown, Union Square, and BART.

For the money I was very surprised about everything at this place, the breakfast was decent, the room was very clean, updated and comfortable, the location worked great, my family and I couldn't have been more pleased with the value! Parking was tight, but get there early and you get a free spot :)

It's on the periphery of a pretty seedy part of town called the "Tenderloin", lots of strange noises at night coming from the street, but not so loud or close you can't sleep okay. Central location to things. Free limited first come first serve parking. The room was clean, no funny smell, what appeared to be quite new sink/counter and cool new clean shower, but the small bathroom was clearly in the middle of being remodeled, drywall screws on repair, wallpaper removed, peeling paint, getting ready for spackle and wallpaper. Wasn't dreadful, and DID appear to be "clean" but you would have though the management would have MENTIONED it. Nice high comfy firm bed. A reasonable low end place

A very well maintained motel within walking distance of Union Square

Great location if going to a show at The Great American Music Hall... Not too far from The Fillmore or Union Square as well. Parking was first come first serve, but there were extra spots both nights (Thurs and Fri.). Bathrooms were nice, shower was great. Area is a little dicey at night, but pretty safe overall, with lots of great bars and some good food spots...

I was treated unprofeshnal. A hotel that is there to provide service for people for lodgeing they failed to even come close.A hotel should not treat there guest the way I treated.I am going to summit a complaent to the (BBB). It was hell'sh and thats keeping it mild.First the dest clerk was appauling.she had no bissness even working there. she could'nt speak english.She was doing laudry at the desk so no room to do bissness.she tryed to bill my card for $300.I already payed for the room online she never infomed me of the charge.when i asked her what she was doing. she avoided my requst and we had words and I just felt conned.I had to get out of there.I was truly sick to my stomach. [...].

The parking was small for a big truck, hardly accessible when parked cars are around. Noisy person in the room below. Within walking distance of the center of town. The homeless people were everywhere so our things we wanted to leave in the truck had to be taken out. The owners were friendly and helpful. We appreciated the cleaning ladies hauling down a big container from the second floor. We went to Fisherman's Wharf and walked around for a few hours. Then left for Escondido. Not being used to city life, it was noisy besides the person down stairs who was terribly noisy. An average stay in Frisco.

I have to admit, some of the reviews on this hotel were bad, so I was happy to find a lot of positives in my stay here. First off, the rooms are great, very clean and updated. Location is in Tenderloin area of SF, so not the best hood in SF. But I'm from LA so I see my fair share of bums around here too. I wouldn't say a kid friendly area. We also stayed @ The Pheonix, which is literally 1 block from Alexandria Park. We payed double the price and for the area and room quality, got less for our money, just a different vibe in the hotel (young and artsy), oh and it has a pool. Alexis Park is in between some key points of the city, a short drive to Fisherman's wharf and 10 minute drive to Castro. If shopping is your thing, Barney's, Nordstrom, Bloomie's etc. is a few blocks down O'Farrell on Market St. which is a short walk from the hotel. All in all, for the price and free parking on site, you can't beat it. Great hotel for a cheap SF weekend trip. And if you're scared of homeless people, they're all over SF, no matter where you stay. So if that really bothers you, don't travel to the bay area.

I booked this hotel [...]and the pictures/reviews looked OK, but don't be mistaken. This was a MOTEL, not a HOTEL, in every sense of the word. It's in a terrible location; I thought I was going to be murdered every time I walked outside. The staff is [*] rude, and makes you feel as if you are a major inconvenience every time you ask a question or request anything. The maid service only runs until noon, so if you don't get out early, they won't clean your room at all. The bedcovers were stained and covered with cigarette burns in my NON-SMOKING room. I was appalled and disappointed. I hope no one else makes the same mistake I did by staying at Alexis Park.

The hotel is conveniently located in walking distance to the Market St. shops and restaurants and also the Union Square area. You will have to walk a bit out of the way to go around the Tenderloin area, which the hotel sits on the western border of. It has been remodeled, has good amenities (in room safe, shower with lower body spray feature, continental breakfast with pastries, yogurt and waffles included and more). It was a great value when booked through [...] and I will stay there again the next time I'm in San Francisco. I am only marking it a 3 because it's a motel and it's next to the Tenderloin. Good hotel for the money!

I found this hotel solely based on the price on orbitz. When arriving at the front desk, they were extremely helpful at getting me settled in. It was the perfect location where I was to be (pride) and I thought it was a pretty quiet considering how close it was to such an event. The room was very clean, and quite beautiful to say the least. Flat screen TV/DVD player, and much more. Definitely worth the price I paid. During my stay, however, despite having a "Do Not Disturb" sign, the maids would still knock at 10 am. It happened everyday for the whole weekend. Very unprofessional. This was a minor setback to a great stay as they left...eventually.

Cancelled hotel reservation after learning that road was block with no entry for our guests. We requested for refund. Kindly reimburse the hotel charges. This was a bad experience for us and we had to find another place for our guests in that short period of time. Thank you for your consideration. Vera Chow

825 Polk Street San Francisco CA

Hotel highlights

  • Walking distance to Asian Art Museum of San Francisco and Louise Davies Symphony Hall
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour front desk

Located in Downtown San Francisco, Alexis Park Hotel is within a 10-minute walk of popular sights such as Asian Art Museum of San Francisco and Louise Davies Symphony Hall. This 28-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-out. It's in central San Francisco and also close to Lombard Street and University of San Francisco.


Rooms

All 28 air-conditioned rooms feature coffee makers, free local calls, and laptop-compatible safes. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Hair dryers, ironing boards, and desks are also available.


Property features

Guests staying at Alexis Park Hotel enjoy free WiFi in public areas, express check-out, and a TV in a common area. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables.

Room options

Standard Double Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Alexis Park Hotel

Everyone (8) Couples (4) Business (2) Family (2) Friends (3) Other (2)
3
Everyone

They didn't have my reservation. The owners were not very hospitable. The outside was dirty and not very nice. The inside of the room was clean and well kept though

By on Jul 17, 2017

4
Everyone

Great hotel. Great staff. Great location. Free parking!

By on Jul 7, 2017

5

best hotel that i have stayed in

Everyone

Definitely, I didn't expect this hotel to be that nice. Had a parking space for my car, my room was just beautiful and clean. The only thing I didn't like was the ice machine lol. I had to put money in order to get ice. In my opinion ice should be free for guests.

By , from lynwood california on Jun 27, 2017

1

hotel staff no consideration...

Everyone

i was initially booked at the alexis but for some reason, i forgot my identification cared in my storage.. the hotel staff was so mean not to even accommodate me and emphasized on the deposit of $250 which to me is too high..

By , from San Francisco, california on Dec 5, 2016

5

hotel is very good.

Everyone

Good, nice perfect for our trip. Very clean, and almost new. Good hotel with the parking.

By , from CA on Nov 14, 2016

4

if you want see san francisco

Everyone

Hotel has got very good location. Close to the bus stop. The Polk street is very popular in San Francisco. There are a lot of good pubs or restaurant. About hotel: Room was very clean but too small for 2 queen beds and 4 people. Service room is also very good.

By , from Poland on Oct 17, 2016

4

great budget hotel in san francisco

Everyone

Definitely better than a 2 star. Pros: Very comfortable beds, Clean room, Location, Great staff. Cons: Parking is limited and very tight, AC did not work.

By on Aug 1, 2016

3

clean and comfortable

Everyone

Really kind and helpful staff manage this clean and comfortable hotel in a not great part of town. Free parking was a great perk. A good choice if you are not looking for scenic views and plan to be on the go.

By , from A on Jun 16, 2016

3

good, but nothing special

GetawayWithFriends

This place is a good value. You won't find a clean, secure room with a private bathroom in a location this good anywhere else in the city for this price. That being said, don't expect anything special on top of that. I come to the city to explore and have fun, not to sit in a hotel room, so this place was perfect. There are many seedy streets in the area; this is not one of them. Couple blocks to the Civic Center, about a half mile to downtown, Union Square, and BART.

By on Oct 31, 2014

3

nicer than expected!

Families

For the money I was very surprised about everything at this place, the breakfast was decent, the room was very clean, updated and comfortable, the location worked great, my family and I couldn't have been more pleased with the value! Parking was tight, but get there early and you get a free spot :)

By on Jul 31, 2014