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Recent guest reviews

The best services

The property is beautiful and the staff is amazing! Everyone was super nice and helpful. I would definitely stay here again.

Property is located in an iconic area with loads of people watching available! I wish more of the amenities would have been open, but that's not the hotel that's a C19 thing. The staff was ABSOLUTELY AMAZING thanks to Patrick the doorman, RitaRose in reception and all the other folks who's names we didn't quite get.

The staff was amazing. Very personal. We had a wonderful night on New Years.

Superb service. Amazing at anticipating all possible needs.

clean hotel. nice staff. what you would expect from ritz

Overall good experience. Check in staff from drop off of car to person at desk made you feel special. The Spa service was excellent, though I missed having a sauna along with the steam room. Checked in for a birthday celebration and the hotel and spa service was what I expected. The only negative was the food service. Parallel 37 was closed for a private event and the Lobby Lounge had excellent Bar service with great drinks and entertainment, but the food was mediocre and overpriced. Example: A $26.00 hamburger that was supposed to be served with onion rings that was too salty to eat and served with french fries instead of onion rings with no explanation. I think they should have said they were out and ask to provide a substitute. I would have preferred a salad.

They found the room type I wanted, called me up proactively to let me know my room was ready very early, and then remembered me and my room number the whole week. Marjorie? was amazing.

Excellent service from the door men to the concierge. Everyone was delightful and very helpful. Made our stay at the Ritz Carlton a very memorable experience!!!

Love the recent renovation. The beds are very comfortable. Great service, as one would expect.

The Ritz Carlton in San Francisco is the most beautiful hotel in the city. It is close to Chinatown, and more importantly, you feel safe and secure in that big, gorgeous building that used to be a bank. We would definitely return there and our visit was spectacular.

Amenitis were not provided sufficienty, even we asked a few times to Hosekeeping. Provided coffee maker was not operational even we followed the instruction. We could not drink coffee at all. Bath tub was not cleaned when we checked in.

The hotel met all my expectations. Staff was extremely courteous. They replaced the room's mini expresso machine minutes after I called.

The Ritz-Carlton San Francisco is well located near Union Square and offers 5 star accommodations at a fair price compared to other 5 star hotels. We just went for a quick getaway and the room was small, but clean and well appointed.

Hotel location was perfect, Front desk staff was very very helpful, checking was a breeze. My husband had a great time with the bar staff.

Great hotel. It's not a typical Ritz, not quite as luxurious as a typical Ritz but still great. My only complaint is the food at the bar. Very average and unfortunately for me I got food poisoning from the meal......Hotel took the charges off immediately, just not the best way to end a great trip. Location is great, so close to North Beach and to Union Square. We walked everywhere.

Great location. The staff was very attentive and knowledgable. The room was beautiful and the beds were very comfortable. Will definitely stay here again!

I love this hotel. Staff is terrific, always trying to accommodate. My only complaint is the rooms took awhile to clean. We'd come back and the room was still messy at 3:00pm. I did call about this and they said that in the future, I should ask for an early cleaning. The only other hiccup was the last evening there, I was hungry and ate a bite at the bar. A few hours later, I had food poisoning. I called later that morning and they immediately took the charges off my bill and checked their kitchen to remove any ingredients that may have been the cause. It can happen anywhere, just a shame it happened at the Ritz. Having said that, I'd still go back and stay here on my next visit. The location is so awesome, central to everything. The staff is terrific and always trying to please........

Stockton St San Francisco CA

Hotel highlights

  • Walking distance to Embarcadero Center and San Francisco Museum of Modern Art
  • Free WiFi in public areas (speed: 25+ Mbps)
  • Onsite dining
  • Fitness center

Located in Downtown San Francisco, The Ritz-Carlton, San Francisco is a leisurely stroll from popular sights such as Embarcadero Center and San Francisco Museum of Modern Art. This 336-room, 5-star hotel has a restaurant and 2 bars/lounges, along with a gym.


Dining

Enjoy a bite to eat at Parallel 37, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.


Rooms

Guests can expect to find WiFi and wired Internet. Beds are dressed in Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Sitting areas, espresso makers, and laptop-compatible safes are also standard.


Property features

At The Ritz-Carlton, San Francisco, guests have access to a gym, free WiFi in public areas, and coffee in a common area. Valet parking is offered for USD 75.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.

Room options

Club Suite, 1 Bedroom, Non Smoking, City View

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Grand Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Guest reviews for The Ritz-Carlton, San Francisco

Everyone (7) Couples (10) Business (2) Family (10)
5
Family

The best services

By on Jun 18, 2022

5
Family

The property is beautiful and the staff is amazing! Everyone was super nice and helpful. I would definitely stay here again.

By on Mar 15, 2022

5
Family

Property is located in an iconic area with loads of people watching available! I wish more of the amenities would have been open, but that's not the hotel that's a C19 thing. The staff was ABSOLUTELY AMAZING thanks to Patrick the doorman, RitaRose in reception and all the other folks who's names we didn't quite get.

By on Oct 19, 2021

5
Everyone

By on Sep 23, 2021

5
Family

The staff was amazing. Very personal. We had a wonderful night on New Years.

By on Jan 6, 2020

5
Partner Couples

Superb service. Amazing at anticipating all possible needs.

By , from Tiburon, CA on Mar 17, 2019

5
Everyone

By on Feb 18, 2019

4
Everyone

clean hotel. nice staff. what you would expect from ritz

By on Aug 12, 2018

4

sf hotel with spa service

Everyone

Overall good experience. Check in staff from drop off of car to person at desk made you feel special. The Spa service was excellent, though I missed having a sauna along with the steam room. Checked in for a birthday celebration and the hotel and spa service was what I expected. The only negative was the food service. Parallel 37 was closed for a private event and the Lobby Lounge had excellent Bar service with great drinks and entertainment, but the food was mediocre and overpriced. Example: A $26.00 hamburger that was supposed to be served with onion rings that was too salty to eat and served with french fries instead of onion rings with no explanation. I think they should have said they were out and ask to provide a substitute. I would have preferred a salad.

By on Jan 10, 2018

5

front desk could not have been nicer to work with

Everyone

They found the room type I wanted, called me up proactively to let me know my room was ready very early, and then remembered me and my room number the whole week. Marjorie? was amazing.

By on Nov 17, 2016

The Ritz-Carlton, San Francisco

600 Stockton St, San Francisco, CA 94108
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