- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
The Ritz-Carlton, San Francisco
5.0 out of 5.0Enter your dates to see prices
The Ritz-Carlton, San Francisco
5.0 out of 5.0
4.4
out of 5
"Very good!"
See all 27 reviews
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Recent guest reviews
Overall good experience. Check in staff from drop off of car to person at desk made you feel special. The Spa service was excellent, though I missed having a sauna along with the steam room. Checked in for a birthday celebration and the hotel and spa service was what I expected. The only negative was the food service. Parallel 37 was closed for a private event and the Lobby Lounge had excellent Bar service with great drinks and entertainment, but the food was mediocre and overpriced. Example: A $26.00 hamburger that was supposed to be served with onion rings that was too salty to eat and served with french fries instead of onion rings with no explanation. I think they should have said they were out and ask to provide a substitute. I would have preferred a salad.
They found the room type I wanted, called me up proactively to let me know my room was ready very early, and then remembered me and my room number the whole week. Marjorie? was amazing.
Excellent service from the door men to the concierge. Everyone was delightful and very helpful. Made our stay at the Ritz Carlton a very memorable experience!!!
Love the recent renovation. The beds are very comfortable. Great service, as one would expect.
The Ritz Carlton in San Francisco is the most beautiful hotel in the city. It is close to Chinatown, and more importantly, you feel safe and secure in that big, gorgeous building that used to be a bank. We would definitely return there and our visit was spectacular.
Amenitis were not provided sufficienty, even we asked a few times to Hosekeeping. Provided coffee maker was not operational even we followed the instruction. We could not drink coffee at all. Bath tub was not cleaned when we checked in.
The hotel met all my expectations. Staff was extremely courteous. They replaced the room's mini expresso machine minutes after I called.
The Ritz-Carlton San Francisco is well located near Union Square and offers 5 star accommodations at a fair price compared to other 5 star hotels. We just went for a quick getaway and the room was small, but clean and well appointed.
Hotel location was perfect, Front desk staff was very very helpful, checking was a breeze. My husband had a great time with the bar staff.
Great hotel. It's not a typical Ritz, not quite as luxurious as a typical Ritz but still great. My only complaint is the food at the bar. Very average and unfortunately for me I got food poisoning from the meal......Hotel took the charges off immediately, just not the best way to end a great trip. Location is great, so close to North Beach and to Union Square. We walked everywhere.
Great location. The staff was very attentive and knowledgable. The room was beautiful and the beds were very comfortable. Will definitely stay here again!
I love this hotel. Staff is terrific, always trying to accommodate. My only complaint is the rooms took awhile to clean. We'd come back and the room was still messy at 3:00pm. I did call about this and they said that in the future, I should ask for an early cleaning. The only other hiccup was the last evening there, I was hungry and ate a bite at the bar. A few hours later, I had food poisoning. I called later that morning and they immediately took the charges off my bill and checked their kitchen to remove any ingredients that may have been the cause. It can happen anywhere, just a shame it happened at the Ritz. Having said that, I'd still go back and stay here on my next visit. The location is so awesome, central to everything. The staff is terrific and always trying to please........
Stayed here for two nights in July. It was super convenient to the trolleys, shopping and the wharf. Going to other sites requires a car. Valet parking is really expensive (>$70 after tax). Room was very nice, really good size especially for SF.
Staying in San Francisco can be expensive anyway so we splurged on the Ritz. Staff was incredible but the room did leave something to be desired (like a major renovation to update carpets and wall paper).
It is lucky to have the discount price to stay at this luxury hotel. Everything is great except the poor ventilation in the room. The smelt is not so good.
Excellent stay. Perfect Attention to detail and guest requests
The SF Ritz is in a beautiful white building in a great location. Easy to get to Union Square, ride the cable car or get to restaurants. The service was excellent - attentive, thoughtful and classy. We upgraded to their Club level on the 8th floor and it was well worth it! The abundance of free food was great for my kids.
We arrived late to the hotel and no one was waiting at the front desk at check-in - not like other RCs I have stayed in where people seem to be falling over themselves to help you out. It meets expectations that have come to be associated with the Ritz such as quiet, comfortable rooms with luxurious bedding, but the staff was not as exceptional as the other RCs where I have stayed. I would definitely go back though. The Ritz brand has set the standard for excellence in the hotel business and no one else really seems to be matching that right now.
The front desk staff treated us like 2nd class citizens since we booked our hotel through [...].
Understated elegance. Excellent service. Amenities average.
Hotel highlights
- Walking distance to TransAmerica Pyramid and Westfield San Francisco Centre
- Onsite dining
- Spa
- Fitness center
The Ritz-Carlton, San Francisco places you in Chinatown, within a leisurely stroll of popular sights such as TransAmerica Pyramid and Westfield San Francisco Centre. This 336-room, 5-star hotel has conveniences like a full-service spa, a fitness center, and a 24-hour business center. Located centrally in San Francisco, it's also close to Lombard Street and Pier 39.
Dining
Enjoy a bite to eat at Parallel 37, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.
Rooms
All 336 air-conditioned accommodations feature sitting areas. 32-inch Smart TVs come with cable channels and DVD players, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and coffee makers are other standard amenities.
Property features
Guests staying at The Ritz-Carlton, San Francisco enjoy access to a full-service spa, a fitness center, and a steam room. Valet parking is available for USD 64 per day, and there's also limo/town car service. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, 14 meeting rooms, and a 24-hour business center.
Guest reviews for The Ritz-Carlton
sf hotel with spa service
Everyone
Overall good experience. Check in staff from drop off of car to person at desk made you feel special. The Spa service was excellent, though I missed having a sauna along with the steam room. Checked in for a birthday celebration and the hotel and spa service was what I expected. The only negative was the food service. Parallel 37 was closed for a private event and the Lobby Lounge had excellent Bar service with great drinks and entertainment, but the food was mediocre and overpriced. Example: A $26.00 hamburger that was supposed to be served with onion rings that was too salty to eat and served with french fries instead of onion rings with no explanation. I think they should have said they were out and ask to provide a substitute. I would have preferred a salad.
front desk could not have been nicer to work with
Everyone
They found the room type I wanted, called me up proactively to let me know my room was ready very early, and then remembered me and my room number the whole week. Marjorie? was amazing.
Everyone
Excellent service from the door men to the concierge. Everyone was delightful and very helpful. Made our stay at the Ritz Carlton a very memorable experience!!!
great staff, great rooms and beds
Everyone
Love the recent renovation. The beds are very comfortable. Great service, as one would expect.
ritz carlton san francisco
BusinessTravelers
The Ritz Carlton in San Francisco is the most beautiful hotel in the city. It is close to Chinatown, and more importantly, you feel safe and secure in that big, gorgeous building that used to be a bank. We would definitely return there and our visit was spectacular.
less than our expectaton
Families
Amenitis were not provided sufficienty, even we asked a few times to Hosekeeping. Provided coffee maker was not operational even we followed the instruction. We could not drink coffee at all. Bath tub was not cleaned when we checked in.
weekend trip
Couples
The hotel met all my expectations. Staff was extremely courteous. They replaced the room's mini expresso machine minutes after I called.
fun in the city!
Couples
The Ritz-Carlton San Francisco is well located near Union Square and offers 5 star accommodations at a fair price compared to other 5 star hotels. We just went for a quick getaway and the room was small, but clean and well appointed.
incredible stay with husband and friends
Couples
Hotel location was perfect, Front desk staff was very very helpful, checking was a breeze. My husband had a great time with the bar staff.
business/personal trip
Couples
Great hotel. It's not a typical Ritz, not quite as luxurious as a typical Ritz but still great. My only complaint is the food at the bar. Very average and unfortunately for me I got food poisoning from the meal......Hotel took the charges off immediately, just not the best way to end a great trip. Location is great, so close to North Beach and to Union Square. We walked everywhere.
