The staff was amazing. Very personal. We had a wonderful night on New Years.
Superb service. Amazing at anticipating all possible needs.
clean hotel. nice staff. what you would expect from ritz
Overall good experience. Check in staff from drop off of car to person at desk made you feel special. The Spa service was excellent, though I missed having a sauna along with the steam room. Checked in for a birthday celebration and the hotel and spa service was what I expected. The only negative was the food service. Parallel 37 was closed for a private event and the Lobby Lounge had excellent Bar service with great drinks and entertainment, but the food was mediocre and overpriced. Example: A $26.00 hamburger that was supposed to be served with onion rings that was too salty to eat and served with french fries instead of onion rings with no explanation. I think they should have said they were out and ask to provide a substitute. I would have preferred a salad.
They found the room type I wanted, called me up proactively to let me know my room was ready very early, and then remembered me and my room number the whole week. Marjorie? was amazing.
Excellent service from the door men to the concierge. Everyone was delightful and very helpful. Made our stay at the Ritz Carlton a very memorable experience!!!
Love the recent renovation. The beds are very comfortable. Great service, as one would expect.
The Ritz Carlton in San Francisco is the most beautiful hotel in the city. It is close to Chinatown, and more importantly, you feel safe and secure in that big, gorgeous building that used to be a bank. We would definitely return there and our visit was spectacular.
Amenitis were not provided sufficienty, even we asked a few times to Hosekeeping. Provided coffee maker was not operational even we followed the instruction. We could not drink coffee at all. Bath tub was not cleaned when we checked in.
The hotel met all my expectations. Staff was extremely courteous. They replaced the room's mini expresso machine minutes after I called.
The Ritz-Carlton San Francisco is well located near Union Square and offers 5 star accommodations at a fair price compared to other 5 star hotels. We just went for a quick getaway and the room was small, but clean and well appointed.
Hotel location was perfect, Front desk staff was very very helpful, checking was a breeze. My husband had a great time with the bar staff.
Great hotel. It's not a typical Ritz, not quite as luxurious as a typical Ritz but still great. My only complaint is the food at the bar. Very average and unfortunately for me I got food poisoning from the meal......Hotel took the charges off immediately, just not the best way to end a great trip. Location is great, so close to North Beach and to Union Square. We walked everywhere.
Great location. The staff was very attentive and knowledgable. The room was beautiful and the beds were very comfortable. Will definitely stay here again!
I love this hotel. Staff is terrific, always trying to accommodate. My only complaint is the rooms took awhile to clean. We'd come back and the room was still messy at 3:00pm. I did call about this and they said that in the future, I should ask for an early cleaning. The only other hiccup was the last evening there, I was hungry and ate a bite at the bar. A few hours later, I had food poisoning. I called later that morning and they immediately took the charges off my bill and checked their kitchen to remove any ingredients that may have been the cause. It can happen anywhere, just a shame it happened at the Ritz. Having said that, I'd still go back and stay here on my next visit. The location is so awesome, central to everything. The staff is terrific and always trying to please........
Stayed here for two nights in July. It was super convenient to the trolleys, shopping and the wharf. Going to other sites requires a car. Valet parking is really expensive (>$70 after tax). Room was very nice, really good size especially for SF.
Staying in San Francisco can be expensive anyway so we splurged on the Ritz. Staff was incredible but the room did leave something to be desired (like a major renovation to update carpets and wall paper).
It is lucky to have the discount price to stay at this luxury hotel. Everything is great except the poor ventilation in the room. The smelt is not so good.
Excellent stay. Perfect Attention to detail and guest requests
Located in Downtown San Francisco, The Ritz-Carlton, San Francisco is within a 5-minute walk of 555 California Street and within 15 minutes of other popular attractions like San Francisco Museum of Modern Art. This 5-star hotel welcomes guests with 336 rooms and conveniences like a full-service spa, a fitness center, and a 24-hour business center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to 11:30 AM.
The 336 air-conditioned accommodations afford space to spread out with a separate bedroom and sitting areas. 46-inch Smart TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
Guests staying at The Ritz-Carlton, San Francisco enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. Valet parking is available for USD 75.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
The staff was amazing. Very personal. We had a wonderful night on New Years.
Superb service. Amazing at anticipating all possible needs.
clean hotel. nice staff. what you would expect from ritz
Overall good experience. Check in staff from drop off of car to person at desk made you feel special. The Spa service was excellent, though I missed having a sauna along with the steam room. Checked in for a birthday celebration and the hotel and spa service was what I expected. The only negative was the food service. Parallel 37 was closed for a private event and the Lobby Lounge had excellent Bar service with great drinks and entertainment, but the food was mediocre and overpriced. Example: A $26.00 hamburger that was supposed to be served with onion rings that was too salty to eat and served with french fries instead of onion rings with no explanation. I think they should have said they were out and ask to provide a substitute. I would have preferred a salad.
They found the room type I wanted, called me up proactively to let me know my room was ready very early, and then remembered me and my room number the whole week. Marjorie? was amazing.
Excellent service from the door men to the concierge. Everyone was delightful and very helpful. Made our stay at the Ritz Carlton a very memorable experience!!!
Love the recent renovation. The beds are very comfortable. Great service, as one would expect.
The Ritz Carlton in San Francisco is the most beautiful hotel in the city. It is close to Chinatown, and more importantly, you feel safe and secure in that big, gorgeous building that used to be a bank. We would definitely return there and our visit was spectacular.
Amenitis were not provided sufficienty, even we asked a few times to Hosekeeping. Provided coffee maker was not operational even we followed the instruction. We could not drink coffee at all. Bath tub was not cleaned when we checked in.
