The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property
Hotel with a 24-hour front desk, near Lombard Street

Choose dates to view prices

Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby
Meeting facility
Suite, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, desk, laptop workspace
1 bedroom, pillowtop beds, desk, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Business services

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Oracle Park
    ‪3 min drive‬
  • Place, Lombard Street
    ‪3 min drive‬
  • Place, Pier 39
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(56 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • 130 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 130 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(64 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Twin Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 125 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

San Francisco

Located in Union Square, The Cartwright Hotel - Union Square BW Premier Collection is within 2 miles (3 km) of popular attractions such as Lombard Street and Oracle Park. The 114 rooms at this 3-star hotel include coffee makers, LCD TVs, and pillowtop beds.

What's nearby

  • Moscone Convention Center - 14 min walk - 0.8 miles
  • Oracle Park - 3 min drive - 1.6 miles
  • Lombard Street - 3 min drive - 1.4 miles
  • Pier 39 - 3 min drive - 1.8 miles
  • Chase Center - 4 min drive - 2.5 miles

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Concierge Lounge - ‬1 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

Hotel with a 24-hour front desk, near Lombard Street
Guests of The Cartwright Hotel - Union Square BW Premier Collection enjoy access to free WiFi in public areas, conference space, and a business center. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a computer station, and a library.
40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ceiling fans are also standard. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

Frequently asked questions

What is there to do close to The Cartwright Hotel - Union Square BW Premier Collection?

This hotel is situated in Union Square within a short 2-minute walk of Union Square and also 12 minutes on foot from San Francisco Museum of Modern Art. You'll also find Oracle Park and San Francisco Bay within a short drive.

How much does it cost to stay at The Cartwright Hotel - Union Square BW Premier Collection?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at The Cartwright Hotel - Union Square BW Premier Collection on Nov 9, 2025 start from $96.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Cartwright Hotel - Union Square BW Premier Collection?

No, there isn't parking available at the hotel.

Does The Cartwright Hotel - Union Square BW Premier Collection feature a casino?

No, The Cartwright Hotel - Union Square BW Premier Collection doesn't have a casino.

Will I find an indoor pool at The Cartwright Hotel - Union Square BW Premier Collection?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Cartwright Hotel - Union Square BW Premier Collection?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as concierge services and a library.

Are there hot tubs at The Cartwright Hotel - Union Square BW Premier Collection?

No, there isn't a spa tub at this hotel.

Does The Cartwright Hotel - Union Square BW Premier Collection have a restaurant that serves breakfast?

No, The Cartwright Hotel - Union Square BW Premier Collection doesn't have a restaurant that serves breakfast.

Will The Cartwright Hotel - Union Square BW Premier Collection allow pets to stay free of charge?

Yes, pets stay free at The Cartwright Hotel - Union Square BW Premier Collection and the property also provides food and water bowls for pets.

Does The Cartwright Hotel - Union Square BW Premier Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Cartwright Hotel - Union Square BW Premier Collection?

The closest major airport to The Cartwright Hotel - Union Square BW Premier Collection is Oakland Intl. Airport (OAK), which is 19.7 mi away (39 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 14.3 mi away (31-minute drive).

Are there rooms with balconies that I can book at The Cartwright Hotel - Union Square BW Premier Collection?

No, you won't find guestrooms with balconies at The Cartwright Hotel - Union Square BW Premier Collection.

Reviews

The Cartwright Hotel - Union Square BW Premier Collection Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 590 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

Reviews

8/10 Good

james

Stayed 3 nights in Aug 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute building
Stayed 1 night in Aug 2025

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very friendly and dedicated staff. Clean. Very close to Union Square. Comfortable bed, great shower. Tea/coffee offered am. Fireplace.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were incredibly helpful and pleasant. City center location so generally less than 10 minutes away from anything you need.
Stayed 2 nights in Jul 2025

10/10 Excellent

Colin

Stayed 1 night in Jul 2025

2/10 Terrible

Natcharee

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lívia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location and the staff is very nice!
Stayed 5 nights in Jul 2025

10/10 Excellent

Deana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is very easy. Center of everything. Perfect for the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely go back again next time. great location, clean, quiet and friendly front staff. strongly recommend to anyone.
Stayed 1 night in Jul 2025

6/10 Okay

Georgina

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Bad Service / Good Rooms

Not Great Service, But Nice Rooms The front desk staff consistently had 2 to 3 people present, but they acted as if they were each working solo. Any time assistance could have been offered, they seemed too preoccupied with chatting among themselves and came across as bothered by basic guest interactions. They appeared very self-involved and more focused on their own conversations than helping guests. One evening, I called to check if I had left an item behind. The phone was answered with a flat, almost annoyed “hello” with no mention of the hotel name, which made me wonder if I had even called the right number. When I inquired about the item, I was immediately told “no” without a pause, the kind of quick response that made it hard to believe they actually checked. During checkout, I was clearly struggling with multiple bags. Despite three staff members being present, one simply shouted from the desk, “Are you checking out?” Not one of them offered a bell cart or asked if I needed assistance. The same happened at check-in. I had plenty of luggage, but no offer of help. On my way out, I saw at least two unused bell carts just sitting in the small lobby. It was disappointing that no one had thought to offer one at either point in my stay. That said, the rooms themselves were great, and housekeeping was excellent. The woman who cleaned our room was kind, helpful, and went above and beyond when we needed extra items. We made sure to leave her a tip for her wonderful service
Stayed 3 nights in Jul 2025

6/10 Okay

Gabby

Traveled with group
Liked: Cleanliness, staff & service
For a two day trip this was pretty good! pros: ease of check-in, location, beautiful lobby, elevator, house-keeping. the only thing that threw me for a loop was that there appeared to be some hair stuck to the window of the bathroom door, the AC unit was not very functional, and the room felt damp. The property was worth the price, but definitely some things to keep in mind when booking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vahe

Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just a few steps from Union Square and the cable cars. Would come back again if ever back in SF.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend this place for the price
Stayed 2 nights in Jul 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2025

6/10 Okay

Shamsun

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It was a very old building that clearly had a lot of history, which was interesting. The rooms were clean, but the bathrooms were incredibly small. The staff at the front desk were rude, gave me the wrong room when I paid additional for a bigger one, and didn't apologize afterwards. I found clothes belonging to a previous customer in the closet, which was a bit off putting. Overall, I wouldn't stay here again because there are so many other hotels nearby, and many in similar price ranges that have better service. I'd recommend the property hire front desk staff that are more polite, aren't overtly hostile to customers, and don't whisper snide comments to each other when a customer is standing right there. It wasn't worth my time addressing it to them, but thought I'd mention it for other customers that may not take kindly to it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice place. Clean the room during the day. Fresh sheets and towels.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
I booked this hotel because it said there was on site parking with limited height restrictions or offside parking for $35 a night when I got to the hotel they said there was no on-site parking. I had to pay $35 a night for offsite parking.
Stayed 2 nights in Jun 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The folks at the desk, while ultimately helpful and nice, didn't feel all that interested in us or making us feel welcome. That was especially true Friday evening at check-in and later that evening and Saturday evening. Sunday evening desk guy was nicer.
Stayed 2 nights in Jul 2025

8/10 Good

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Cool vintage feel in a great location. The bathroom was cramped and dated. Needs a deep clean, and the sink was insanely small.
Stayed 1 night in Jul 2025

8/10 Good

Li

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Good value hotel in downtown SF with a 40$ parking fee per day. Good location and pet friendly! The room is a little small for 2 people and a dog, but it's clean and the bed was comfortable. The disadvantage is there is no fridge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lizette

Stayed 1 night in Jun 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025