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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property
Hotel in San Francisco, near Lombard Street

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Pillowtop beds, desk, laptop workspace, blackout drapes
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes
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Property amenity
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, 450 Sutter Building
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(60 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 130 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 130 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(67 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Twin Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 125 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking

Standard Room, 1 Twin Bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Accessible, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

San Francisco

Located in Union Square, The Cartwright Hotel - Union Square BW Premier Collection is within 2 miles (3 km) of popular attractions such as Lombard Street and Oracle Park. The 114 rooms at this 3-star hotel include coffee makers, LCD TVs, and pillowtop beds.

What's nearby

  • Union Square - 2 min walk - 0.1 miles
  • 450 Sutter Building - 2 min walk - 0.1 miles
  • SF Masonic Auditorium - 3 min walk - 0.2 miles
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.2 miles
  • Warfield Theatre - 11 min walk - 0.6 miles

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Level III - ‬2 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

Hotel in San Francisco, near Lombard Street
Guests of The Cartwright Hotel - Union Square BW Premier Collection enjoy access to free WiFi in public areas, conference space, and a business center. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a computer station, and a library.
40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ceiling fans are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

Frequently asked questions

What is there to do close to The Cartwright Hotel - Union Square BW Premier Collection?

This hotel is situated in Union Square within a 10-minute walk of Union Square and Palace Hotel. You'll also find San Francisco Museum of Modern Art and Embarcadero Center less than a mile away.

Will I be able to park at The Cartwright Hotel - Union Square BW Premier Collection?

No, this hotel doesn't offer parking.

Does The Cartwright Hotel - Union Square BW Premier Collection feature a casino?

No, The Cartwright Hotel - Union Square BW Premier Collection doesn't have a casino.

Will I find an indoor pool at The Cartwright Hotel - Union Square BW Premier Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Cartwright Hotel - Union Square BW Premier Collection?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as concierge services and a library.

Does The Cartwright Hotel - Union Square BW Premier Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Cartwright Hotel - Union Square BW Premier Collection have a restaurant that serves breakfast?

No, The Cartwright Hotel - Union Square BW Premier Collection doesn't have a restaurant that serves breakfast.

Will The Cartwright Hotel - Union Square BW Premier Collection allow pets to stay free of charge?

Yes, pets stay free at The Cartwright Hotel - Union Square BW Premier Collection and the property also provides food and water bowls for pets.

Are there connecting rooms at The Cartwright Hotel - Union Square BW Premier Collection?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Cartwright Hotel - Union Square BW Premier Collection?

The closest major airport to The Cartwright Hotel - Union Square BW Premier Collection is Oakland Intl. Airport (OAK), which is 19.7 mi away (37 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 14.3 mi away (29-minute drive).

Can I book a room with a balcony at The Cartwright Hotel - Union Square BW Premier Collection?

No, there aren't any guestrooms with balconies at The Cartwright Hotel - Union Square BW Premier Collection.

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1008 reviews
Rating 8 - Good. 250 out of 1008 reviews
Rating 6 - Okay. 89 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Errol

Stayed 1 night in Nov 2025

10/10 Excellent

Camden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Yesenia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very charming! The staff were friendly and helpful. It was very clean and quiet. We felt safe during our stay. The best part, this hotel was so close to Chinatown and Union Station. Walking distance !! We will definitely stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ngan Chi, Manor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
A good location. 5 minute walk to Union Square.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

James

Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXELLENT location boutique hotel

Great location . Central location . Older hotel . Clean ,. Functional . Good rates . Would stay there again for sure .
Stayed 3 nights in Oct 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Yunn Tsyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Stuart

Disliked: Amenities
This is a tired property with finishes refreshed. While the bathrooms and some surfaces seem to have been updated, the walls/doors/woodwork are in mostly dreadful condition. The bed was decent. There is no ac (usually not needed in SF) but opening the windows exposes you to the usual nighttime screaming and shouting that is common to the street life on Sutter Street. The front desk staff were fine, but the extended family hanging out at the tables near the front desk may or may not be to your taste. Coffee machine in room did not work properly, the pods exploded and created a big mess. So, in the end, I got a reasonable good sleep, but would not recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Stayed 3 nights in Oct 2025

10/10 Excellent

Tatyana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like friendly staff, great location, clean rooms.
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Anh Duy

Stayed 7 nights in Sep 2025

8/10 Good

Celeste

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION

Quaint, restored boutique hotel, dark hallways, small room. Furniture very nice, bed adequate. Smelled good, very clean. Only coffee in the mornings. GREAT LOCATION!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose, Bonita

Stayed 4 nights in Oct 2025

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need my money back. This is a torture
Stayed 2 nights in Sep 2025

6/10 Okay

Vilma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never stay here again!

Room was awful. It was dusty and there were flies on a daily basis. I know not to stay there ever again. The room was small. Overall the place was not to my liking. I will NOT recommend this place to any friends/family. Only thing positive was the location.
Stayed 5 nights in Oct 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Central
Stayed 5 nights in Sep 2025

10/10 Excellent

M L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, close to restaurants, transportation
Stayed 1 night in Sep 2025

10/10 Excellent

Jash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice rooms
Stayed 3 nights in Sep 2025

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