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Recent guest reviews

Great location with a parking option but the hotel needs a face lift. Rooms are a bit tired and need a good cleaning. But the convenient location is wonderful!

Only positive was that parking was included and location. The place is run down… bedding had a stain on it, no towels, no heat, mattress would sink in the middle when you lay down… Evening staff was nice but morning staff was not.. they said I couldn’t get a refund because I didn’t complain about the lack of heat when it was happening … but she acknowledged that someone forgot to turn on the boiler So no one had heat. . To top it off a couple in front of me was complaining about the same thing and they got a refund.

The Wharf Inn was definitely a "budget" hotel. This place has seen better days. The parking is free BUT the parking lot is a crackerjack box. Very limited space and very tight fits for the car. And even if you're staying at the hotel there's no guarantee for a spot when you go out for the day. Also, there are homeless people that hang out across the street and ask for money/food. The hotel is gated. You need a key to even go up the elevator. The hotel is conveniently located near a lot of the sites. IF you do book this place just understand what you're getting. And check in a bit early to get a parking spot.

Great location,very easy to get around. Reasonable price, especially considering that parking is free.

Great spot near Fisherman’s Wharf with free and secure parking. Clean and comfortable room with a small balcony and view of water. A few homeless individuals across the street but not a problem. Easy walk to Pier 39 and would definitely stay here again. A little street noise and some noise from floor above but not enough to bother you very much

Bay view … close to everything walking distance and free parking

Great location close to Pier 39 and 33. Walking disrance to shops and restaurants.

The cool lights behind the bed and the retro new mini fridge was cool. The walls were old and just painted over and I noticed there was no AC nor any paintings or decor in the room.

Wharf Inn was a great find. Conveniently located near Fisherman’s Wharf and a lot of great restaurants. Free Parking is first come first serve but we didn’t have any issues with it. We even came back at 10pm and still was able to find a spot. Hotel on the outside looks alittle shady but the rooms were nice. Microwave is in the breakfast room but you get a mini fridge. Overall it’s a great value considering parking is free which could run you $50 a night on the outside.

We reserved a balcony suite with a king bed. but when we arrived they had no balcony suites available so they gave us a double queen way in the back. I said I paid more for the balcony room and reserved a month ago but she said we booked through a 3rd party so we were the ones bumped out of a balcony room. The windows would not lock so we had to put all our valuables in the car when we went out. The only good thing about this hotel is the location and free parking. But they only have 30 spots so if you get one don't give it up. We were lucky and did get the last spot. You really can't beat the location but the hotel is old and shows. Personally I would not stay here again, The lack of being in a secure room was scary and the walls are thin and their is no peace and quit. You can hear the TV and people talking in the room next to you. And the fact that they treated us differently because we booked through Orbitz is just not right.

The main thing this property has going for it is location and free parking. However, in order to be sure you have a parking place you must get back to the hotel before checkin time each day or you may not get one. The bed was very and comfortable and the couch In the room looked new-ish, but other than that everything was really dirty. There was dust on all the lamp shades, the glass on the picture frames around the room was splashed with stuff making it obvious they had never been wiped down, the curtains were thick old and dusty. The windows so dirty you could not see out of them. In this age of COVID you expect an extra mile to be given for sanitizing and this was obviously not the case here. But, the location was very good, the bed was comfy and the staff was friendly.

The location of this hotel is great, but the room wasn't clean or even that functional. It was dark when we arrived. The one floor lamp didn't have a plug nearby. The other lamp was an old overhead fan / lamp combo. The carpet was dirty. The molding around the bathroom door was dirty. The bathroom door had a few years worth of chipped off paint at the bottom. The shower would turn cold suddenly and just stay cold for a bit before becoming hot again. Great location and friendly staff, but the facilities need some TLC.

Right in the heart of Fisherman's Wharf! Easy to get to everything.

Excellent location! Hotel is a bit dated but they kept it really clean and the bed is really comfortable. Overall great value would come back!

The hotel was in walking distance of so many things! The front office allowed me to park my car early before check in and I didn’t need to move it until we left the next morning since we could literally walk to everything we came for (the wharf). The room was clean and a good size! The halls of the hotel were being upgraded (that’s what the signs said) so it’s not super immaculate or fancy but we weren’t looking for that anyway! As long as our room was clean and pest free we were happy! I would definitely recommend and stay again. Overall great experience :)

While located in a good location for the Wharf the hotel was dated and unclean. Would not stay there again. "Sketchy" is how my kids described it. Very disappointing.

Mason St San Francisco CA

Hotel highlights

  • Walking distance to Pier 39 and Ghirardelli Square
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Located in Fisherman's Wharf, Wharf Inn is adjacent to Wax Museum at Fisherman's Wharf and within a 10-minute walk of other popular attractions like Pier 39. The 51 rooms at this hotel include electric kettles, LED TVs, and pillowtop beds.


Rooms

Guests can expect free WiFi and 42-inch LED TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, free local calls, and ceiling fans are also available.


Property features

Guests of Wharf Inn enjoy free WiFi in public areas, coffee in a common area, and free newspapers. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables.

Room options

Penthouse, 2 Bedrooms

1 King Bed and 2 Double Beds | Sleeps 5

Room, 1 Bedroom, Balcony, Partial Ocean View

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, Two Queen Beds, Disability Access. (2 Queen Beds)

2 Queen Beds | Sleeps 4

Guest reviews for Wharf Inn

Everyone (19) Couples (9) Family (19)
4
Family

Great location with a parking option but the hotel needs a face lift. Rooms are a bit tired and need a good cleaning. But the convenient location is wonderful!

By on Apr 27, 2022

Review comment responded on Apr 29, 2022

Hi Irena, thanks for the excellent feedback! We appreciate your business and hope to serve you again soon.

1
Everyone

Only positive was that parking was included and location. The place is run down… bedding had a stain on it, no towels, no heat, mattress would sink in the middle when you lay down… Evening staff was nice but morning staff was not.. they said I couldn’t get a refund because I didn’t complain about the lack of heat when it was happening … but she acknowledged that someone forgot to turn on the boiler So no one had heat. . To top it off a couple in front of me was complaining about the same thing and they got a refund.

By on Mar 8, 2022

Review comment responded on Apr 20, 2022

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We are working to improve our facilities and would love the opportunity to serve you again in the future.

3
Partner Couples

The Wharf Inn was definitely a "budget" hotel. This place has seen better days. The parking is free BUT the parking lot is a crackerjack box. Very limited space and very tight fits for the car. And even if you're staying at the hotel there's no guarantee for a spot when you go out for the day. Also, there are homeless people that hang out across the street and ask for money/food. The hotel is gated. You need a key to even go up the elevator. The hotel is conveniently located near a lot of the sites. IF you do book this place just understand what you're getting. And check in a bit early to get a parking spot.

By on Feb 20, 2022

Review comment responded on Apr 20, 2022

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We are working to improve our facilities and would love the opportunity to serve you again in the future.

4
Family

Great location,very easy to get around. Reasonable price, especially considering that parking is free.

By on Dec 18, 2021

Review comment responded on Dec 21, 2021

Thank you for sharing your comments. We truly appreciate your feedback.

2
Everyone

By on Dec 14, 2021

4
Partner Couples

Great spot near Fisherman’s Wharf with free and secure parking. Clean and comfortable room with a small balcony and view of water. A few homeless individuals across the street but not a problem. Easy walk to Pier 39 and would definitely stay here again. A little street noise and some noise from floor above but not enough to bother you very much

By on Oct 17, 2021

Review comment responded on Oct 17, 2021

thank you for choosing the wharf inn and looking forward to see you again.

4
Family

Bay view … close to everything walking distance and free parking

By on Oct 15, 2021

Review comment responded on Oct 15, 2021

Thank you for sharing your comments. We truly appreciate your feedback.

5
Family with small children

Great location close to Pier 39 and 33. Walking disrance to shops and restaurants.

By on Oct 10, 2021

Review comment responded on Oct 11, 2021

Thank you for sharing your comments about your recent stay at the Wharf Inn. We truly appreciate your feedback. We hope to be of service to you again on one of your future travels back to SF.

5
Everyone

By , from Madera on Oct 3, 2021

4
Partner Couples

The cool lights behind the bed and the retro new mini fridge was cool. The walls were old and just painted over and I noticed there was no AC nor any paintings or decor in the room.

By , from Montclair on Sep 30, 2021

Review comment responded on Sep 30, 2021

Thank you for sharing your comments about your recent stay at the Wharf Inn. We truly appreciate your feedback. Thank you for giving us the opportunity to be of service to you. We hope to have you as our guest again on one of your future visits back to SF.

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