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Touchstone Hotel - City Center

3.0 star property
Hotel with a 24-hour front desk, 5-minute walk to Union Square

Choose dates to view prices

Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board
Point of interest
Hallway
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
480 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪14 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(23 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(28 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Individually decorated, individually furnished, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)
  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 150 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Compact Solo Room

Compact Solo Room | Individually decorated, individually furnished, iron/ironing board

Compact Solo Room

8.4 out of 10
Very good
(6 reviews)
  • 90 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

San Francisco

Located in Union Square within a 5-minute walk of Union Square, Touchstone Hotel - City Center is within a mile (2 km) of other popular attractions like Moscone Convention Center. This 44-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.1 miles
  • Union Square - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 6 min walk - 0.4 miles
  • Palace Hotel - 10 min walk - 0.6 miles
  • Moscone Convention Center - 14 min walk - 0.8 miles

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Lost Cat Bar & Bites - ‬2 min walk
  • ‪Cocobang - ‬1 min walk
  • ‪Jack in the Box - ‬3 min walk
  • ‪The Owl Tree - ‬1 min walk

About this property

Touchstone Hotel - City Center

Hotel with a 24-hour front desk, 5-minute walk to Union Square
Touchstone Hotel - City Center features free WiFi in public areas and a water dispenser. Offsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Ironing boards and wardrobes or closets are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 100 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 100 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Frequently asked questions

Is free cancellation available at Touchstone Hotel - City Center?

Touchstone Hotel - City Center provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Touchstone Hotel - City Center?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Touchstone Hotel - City Center on Jan 23, 2026 start from $89.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Touchstone Hotel - City Center?

This hotel is situated in Union Square within a short 5-minute walk of Union Square and also 12 minutes on foot from Palace Hotel. You'll also find Oracle Park and San Francisco Bay within a short drive.

Is there parking available at Touchstone Hotel - City Center?

No, there isn't parking at the hotel but you'll find nearby parking for USD 100 per night (discounts available).

Does Touchstone Hotel - City Center have a casino?

No, Touchstone Hotel - City Center doesn't have a casino.

Will I find an indoor pool at Touchstone Hotel - City Center?

No, there is no indoor pool at this hotel.

Are there hot tubs at Touchstone Hotel - City Center?

No, there isn't a spa tub at this hotel.

Does Touchstone Hotel - City Center feature a restaurant that includes a breakfast menu?

Touchstone Hotel - City Center offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Touchstone Hotel - City Center allow pets to stay for free?

No, pets aren't allowed at Touchstone Hotel - City Center.

Are there connecting rooms at Touchstone Hotel - City Center?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Touchstone Hotel - City Center?

The closest major airport to Touchstone Hotel - City Center is San Francisco Intl. Airport (SFO), which is 14.6 mi away (29 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.6 mi away (36-minute drive).

Are there rooms with balconies that I can book at Touchstone Hotel - City Center?

No, there aren't any guestrooms with balconies at Touchstone Hotel - City Center.

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 299 out of 603 reviews
Rating 8 - Good. 149 out of 603 reviews
Rating 6 - Okay. 87 out of 603 reviews
Rating 4 - Poor. 35 out of 603 reviews
Rating 2 - Terrible. 33 out of 603 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Built in 1925, this wonderful hotel is straight out of a Humphrey Bogart movie. I highly recommend it for a short overnight stay, as I. When attending a show. Very clean & well maintained, but not modernized. Don’t be offput by its single-front entrance. The rooms haven’t been upgraded, but they are clean and comfortable, obviously small but cozy. Clean bathrooms with a bathtub. The rooms have enough power outlets to charge all my gadgets. It’s located directly opposite the Curran theater on Geary Street, and just two blocks from Union Square. Parking is provided around the corner on Taylor by the Post-Taylor Garage. Very convenient. The hotel gives guests a coupon for $35 per 24 hours. You can’t get cheaper. A classic Diner next door serves breakfast. The Thais restaurant two doors down has a great dinner menu.
Stayed 1 night in Nov 2025

6/10 Okay

Ryun

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Full disclosure, I only stayed here because every other room in the city was over $1k per night because of a conference. Location was convenient. Spartan. No ice, no fridge, no safe. To its credit, the bathroom and shower were clean and comfortable. The shower had great pressure and hot water. The bed was hard as a rock, no side sleeping possible. Noway could 2 people fit in my “petit” room. The pull-down “desk” was barely big enough for my laptop.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marquis

Stayed 2 nights in Sep 2025

10/10 Excellent

Jina

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect place in a great area, no parking, no AC, just be aware, I’d stay again!
Stayed 4 nights in Oct 2025

2/10 Terrible

Kelly

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Parking was expensive. The breakfast was horrible. The beds were so small. I only weigh 166 pounds and I couldn’t even move in the shower horrible horrible horrible
Stayed 3 nights in Oct 2025

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Parsa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Rebeca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located and I felt safe walking arround the area, the staff is very nice, the rooms are small but for one person it was fine
Stayed 3 nights in Oct 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good.
Stayed 3 nights in Sep 2025

10/10 Excellent

RyAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was nice and clean.
Stayed 1 night in Oct 2025

4/10 Poor

Denisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is very close to downtown, but I think that’s the only good thing about it
Stayed 3 nights in Oct 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, minimal but had essentials and very clean. Great option for a quick trip
Stayed 1 night in Oct 2025

2/10 Terrible

Astrid

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel concierge, Juliet was amazing and knew everyone by name.
Stayed 1 night in Oct 2025

6/10 Okay

shermona

Disliked: Staff & service

not for solo females

if you are a FEMALE SOLO TRAVELER, DO NOT STAY HERE. The owner, who is also female ANNOUNCED my room number OUT LOUD at the front desk. out of all my travels, i have NEVER had any desk attendant shout out my room number. Although there was only 1 other male customer at the counter, it shows how careless she was. BEING SAFE means alot to me and it should to you as well.
Stayed 1 night in Oct 2025

8/10 Good

Stacey

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 customer service

Good location Front staff were EXTREMELY helpful & accommodating. ( highlight of our stay) Place was little run down and had an unpleasant strong scent. But overall enjoyed our stay.
Stayed 1 night in Oct 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ronnie was an excellent help in getting us checked in, providing parking, dining, & local sites info. The female clerk working the morning of our check out was indifferent and not pleasant. Although conveniently located, the cost of the parking garage with ‘valet service’ was ridiculous! They wouldn’t even bring our car to the front of the hotel. I had to leave my 89 y/o mother waiting in the lobby while I retrieved the car. $70 for 2 nights was too much!
Stayed 2 nights in Sep 2025

2/10 Terrible

CHARLES, clarksville

Disliked: Cleanliness, property conditions & facilities
Old, run down
Stayed 3 nights in Sep 2025

10/10 Excellent

Madhusudhana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2025

10/10 Excellent

Giovanny

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Sep 2025

6/10 Okay

Esteban, LOS ANGELES

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking as Expedía ad, no a/c, no battle of water in the apartment, restaurant for breakfast open too late, pillows smell bad , small bed for two guest, no really happy are all.
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

good
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, clean room, private bathroom, friendly staff (Juliet is the best!), and affordable. This is not a 5 star hotel, but for those on a budget, I’m not sure you can get much better!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, room was small but clean. Valet parking right around the corner.
Stayed 1 night in Sep 2025

6/10 Okay

David

Pluses: good location in theater district, friendly staff, cheap. Downsides: no mini-fridge, no drinking glasses, no washcloths (!)
Stayed 4 nights in Sep 2025

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