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Recent guest reviews

The staff is great … will come back again.

We wanted a convenient, quiet place to sleep and take a shower in between days of exploring the city, and this hotel was exactly that. The room was clean, if a little bare, and the bed was comfortable. The shower was hot and the staff was friendly. For the price it was an excellent location, walkable to pretty much all forms of public transit plus a rental car garage. There's lots of food and coffee options nearby, including a diner attached to the hotel itself, and it's only a few blocks from the Market St shopping area. We weren't ever out particularly late but never felt unsafe coming or going even after dark. While the Touchstone isn't a luxury hotel, it IS a great place to stay if you want to get out and see SF.

Excellent location. The hotel is at walking distance from the Union Square. Great area to be at. The room was basic but functional. The receptionists were so kind.

Juliet was outstanding - friendly and helpful. She anticipated our needs and even remembered my name - a true professional! I hope that she’ll be recognized for her professionalism. We’ll definitely stay here again. Thank you!

I had a decent stay

We felt wonderfully cared for by the lovely staff. The room was charming. We would recommend this hotel highly to our friends. Next time we come to San Francisco we look forward to coming back to this hotel!!

Staff is EXTREMELY helpful! Will be returning for another stay.

Staff was lovely. Hotel was mich smaller than expected. Clean. Great location.

Staff is very nice. Clean room and very quiet. No issues.

Geary St San Francisco CA

Hotel highlights

  • Walking distance to Union Square and Palace Hotel
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Union Square within a 5-minute walk of Union Square, Touchstone Hotel - City Center is within a mile (2 km) of other popular attractions like Moscone Convention Center. This 44-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.


Dining

Start each morning with continental breakfast, available for a fee from 8:00 AM to noon.


Rooms

Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and designer toiletries. Ironing boards and wardrobes or closets are also standard.


Property features

Touchstone Hotel - City Center features free WiFi in public areas and a water dispenser. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets.

Room options

Economy Room (Petite Double room)

1 Double Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Twin Room

2 Twin Beds | Sleeps 2

Standard Double Room

2 Double Beds | Sleeps 3

Guest reviews for Touchstone Hotel - City Center

Everyone (3) Couples (3) Family (2)
5
Everyone

The staff is great … will come back again.

By on Aug 3, 2023

Review comment responded on Aug 3, 2023

You were a lovely guest! Thank you for staying with us.

5
Partner Couples

We wanted a convenient, quiet place to sleep and take a shower in between days of exploring the city, and this hotel was exactly that. The room was clean, if a little bare, and the bed was comfortable. The shower was hot and the staff was friendly. For the price it was an excellent location, walkable to pretty much all forms of public transit plus a rental car garage. There's lots of food and coffee options nearby, including a diner attached to the hotel itself, and it's only a few blocks from the Market St shopping area. We weren't ever out particularly late but never felt unsafe coming or going even after dark. While the Touchstone isn't a luxury hotel, it IS a great place to stay if you want to get out and see SF.

By on Jun 19, 2023

Review comment responded on Jul 6, 2023

Well, you made our day! We are thrilled that you enjoyed your stay. Location, safety and cleanliness these are exactly the things we are proud to offer to visitors of the "city-by-the-bay". Thank you!

5
Family

Excellent location. The hotel is at walking distance from the Union Square. Great area to be at. The room was basic but functional. The receptionists were so kind.

By on Dec 11, 2022

Review comment responded on Jan 13, 2023

Thank you! Yes, close to Union Square we are. The famed cable cars are close enough for you to hear but distant enough not to run you over.

5
Family

Juliet was outstanding - friendly and helpful. She anticipated our needs and even remembered my name - a true professional! I hope that she’ll be recognized for her professionalism. We’ll definitely stay here again. Thank you!

By on Aug 3, 2022

Review comment responded on Aug 3, 2022

A professional she is! Thank you for sharing your experience - you were a wonderful guest!

4
Business Business

I had a decent stay

By on Jun 25, 2022

Review comment responded on Jun 25, 2022

We are glad you liked your stay. Thank you for posting!

5
Partner Couples

We felt wonderfully cared for by the lovely staff. The room was charming. We would recommend this hotel highly to our friends. Next time we come to San Francisco we look forward to coming back to this hotel!!

By on Apr 21, 2022

Review comment responded on Apr 29, 2022

When you are happy, we are happy. Staff remembers you fondly! You were wonderful guests - thank you for posting this feedback.

4
Everyone

Staff is EXTREMELY helpful! Will be returning for another stay.

By on Mar 4, 2022

Review comment responded on Mar 4, 2022

Thanks for the kind feedback! We are here since 1952 and not planning on going anywhere: See you soon!

2
Partner Couples

Staff was lovely. Hotel was mich smaller than expected. Clean. Great location.

By on Jan 24, 2022

Review comment responded on Jan 26, 2022

Thank you for staying with us!

5
Everyone

Staff is very nice. Clean room and very quiet. No issues.

By on Dec 7, 2020

Review comment responded on Dec 9, 2020

Your feedback makes us happy! Thank you for taking the time to share your opinion.

Touchstone Hotel - City Center

480 Geary St, San Francisco, CA 94102
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