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Touchstone Hotel - City Center

3.0 star property

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Photo gallery for Touchstone Hotel - City Center

A hotel room with a bed, two pillows, a blue blanket, and three wall art pieces depicting trees and a butterfly.
A park with a central fountain, benches, and a large building in the background.
An aerial view of a residential area with winding roads, houses, and greenery.
A large suspension bridge over a body of water with a mountainous landscape in the background.
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
480 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

A hotel room with a bed, two pillows, a blue blanket, and three wall art pieces depicting trees and a butterfly.

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(24 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a chair, a bedside table, a wall-mounted lamp, and a window with blinds.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(30 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two single beds, a desk, and a window with blinds.

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(13 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, each with patterned bedding, a nightstand with a lamp, and a mirror on the wall.

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Compact Solo Room

A modern bedroom with a bed, a chair, a desk, and a window with blinds.

Compact Solo Room

8.4 out of 10
Very good
(8 reviews)
  • 90 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

San Francisco

Located in Union Square within a 5-minute walk of Union Square, Touchstone Hotel - City Center is within a mile (2 km) of other popular attractions like Moscone Convention Center. This 44-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • SHN Curran Theatre - 1 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.1 miles
  • Union Square - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 6 min walk - 0.4 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Herb N'Kitchen - ‬3 min walk
  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Level III - ‬4 min walk
  • ‪Cocobang - ‬1 min walk
  • ‪The Mortimer - ‬2 min walk

About this property

Touchstone Hotel - City Center

Touchstone Hotel - City Center features free WiFi in public areas and a water dispenser. Offsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and wardrobes or closets are also standard.

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  • 24/7 front desk
8.6 out of 10, Excellent, 1,781 reviews
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The price is $111
Aug 10 - Aug 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Frequently asked questions

Is free cancellation available at Touchstone Hotel - City Center?

Touchstone Hotel - City Center provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Touchstone Hotel - City Center?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Touchstone Hotel - City Center on Aug 3, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Touchstone Hotel - City Center?

This hotel is situated in Union Square within a 10-minute walk of Union Square and SF Masonic Auditorium. You'll also find Palace Hotel and San Francisco Museum of Modern Art less than a mile away.

Is parking available on site at Touchstone Hotel - City Center?

No, there isn't parking at the hotel but you'll find nearby parking for USD 35 per night (discounts available).

Does Touchstone Hotel - City Center have a casino?

No, Touchstone Hotel - City Center doesn't have a casino.

Will I find an indoor pool at Touchstone Hotel - City Center?

No, there is no indoor pool at this hotel.

Are there hot tubs at Touchstone Hotel - City Center?

No, there isn't a spa tub at this hotel.

Does Touchstone Hotel - City Center feature a restaurant that includes a breakfast menu?

Touchstone Hotel - City Center offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Touchstone Hotel - City Center allow pets to stay for free?

No, pets aren't allowed at Touchstone Hotel - City Center.

Are there connecting rooms at Touchstone Hotel - City Center?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Touchstone Hotel - City Center?

The closest major airport to Touchstone Hotel - City Center is San Francisco Intl. Airport (SFO), which is 14.6 mi away (29 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.6 mi away (36-minute drive).

Are there rooms with balconies that I can book at Touchstone Hotel - City Center?

No, there aren't any guestrooms at Touchstone Hotel - City Center that offer a balcony.

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 344 out of 679 reviews
Rating 8 - Good. 169 out of 679 reviews
Rating 6 - Okay. 91 out of 679 reviews
Rating 4 - Poor. 38 out of 679 reviews
Rating 2 - Terrible. 37 out of 679 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anchit

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in central downtown SF. Hotel was very clean, staff very friendly. Safe area with lots of shopping and dining options within walking distance. Parking nearby was easy and affordable. Would definitely recommend and visit again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to everything we wanted to do but see. Place was clean and comfortable. Price was right for the older property. Would stay there again.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking around the hotel was hard but the hotel was very nice
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

sorah

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Clean room with street views. Our 1 night stay was good.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place to stay for short stay.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean with a friendly and helpful staff.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and there was enough space. The staff was amazing, very friendly and helpfull. When leaving always have a good day etc so it was amazing.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Overall a pretty good place to stay for a weekend trip.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
For the price I paid, the hotel was excellent. The staff were friendly. The room was clean and has all the necessary amenities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - clean rooms
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and friendly like always. Rooms are always clean and very comfortable.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Great stay for a a short 3 nights. Room was clean staff were always nice.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
I had a terrific stay at Touchstone Hotel. The room was spotless, and the staff was courteous. I highly recommend this hotel!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Paola

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was tiny, but very clean. Housekeeping did an amazing job cleaning the room. The front staff were very helpful and always polite . The building is very old, the elevator is kinda scary, and the restaurant is depressing, very empty and old. In general I would stay here again if I’m traveling on a budget.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!!! It’s a really convenient location for tours and activities. Also the front desk staff is amazing. Very friendly and knowledgeable. I enjoyed everything about this visit. Thank you so much to Touchstone staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and very friendly staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly and took great care of us. The room was a bit warm but we opened the window. It felt like a European hotel; lots of charm, not standard, not fancy.
out our window
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and room was clean and comfortable
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

sukhwant

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s not a three star hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alina

Liked: Cleanliness
Rooms were clean, the staff were very friendly and helpful. We just got unlucky when the city turned off hot water for one day, but the hotel worked to to fix it.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Robert

Its close to everything , clean
Stayed 3 nights in Nov 2025