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Touchstone Hotel - City Center

3.0 star property

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Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board
Point of interest
Point of interest
Hallway
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
480 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(23 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(28 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Individually decorated, individually furnished, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(12 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Compact Solo Room

Compact Solo Room | Individually decorated, individually furnished, iron/ironing board

Compact Solo Room

8.4 out of 10
Very good
(6 reviews)
  • 90 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

San Francisco

Located in Union Square within a 5-minute walk of Union Square, Touchstone Hotel - City Center is within a mile (2 km) of other popular attractions like Moscone Convention Center. This 44-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.1 miles
  • Union Square - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 6 min walk - 0.4 miles
  • Warfield Theatre - 8 min walk - 0.5 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Herb N'Kitchen - ‬3 min walk
  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Lost Cat Bar & Bites - ‬2 min walk
  • ‪Jack in the Box - ‬3 min walk
  • ‪Cocobang - ‬1 min walk

About this property

Touchstone Hotel - City Center

Touchstone Hotel - City Center features free WiFi in public areas and a water dispenser. Offsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and wardrobes or closets are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Frequently asked questions

Is free cancellation available at Touchstone Hotel - City Center?

Touchstone Hotel - City Center provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Touchstone Hotel - City Center?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at Touchstone Hotel - City Center on Feb 23, 2026 start from $85.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Touchstone Hotel - City Center?

This hotel is situated in Union Square, just steps from Marines Memorial Theater and Westin St Francis Hotel Glass Elevators, and within a short walk of Union Square. You'll also find Oracle Park and Pier 39 within a short drive.

Is there parking available at Touchstone Hotel - City Center?

No, there isn't parking at the hotel but you'll find nearby parking for USD 35 per night (discounts available).

Does Touchstone Hotel - City Center have a casino?

No, Touchstone Hotel - City Center doesn't have a casino.

Will I find an indoor pool at Touchstone Hotel - City Center?

No, there is no indoor pool at this hotel.

Are there hot tubs at Touchstone Hotel - City Center?

No, there isn't a spa tub at this hotel.

Does Touchstone Hotel - City Center feature a restaurant that includes a breakfast menu?

Touchstone Hotel - City Center offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Touchstone Hotel - City Center allow pets to stay for free?

No, pets aren't allowed at Touchstone Hotel - City Center.

Does Touchstone Hotel - City Center have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Touchstone Hotel - City Center?

The closest major airport to Touchstone Hotel - City Center is San Francisco Intl. Airport (SFO), which is 14.6 mi away (29 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.6 mi away (36-minute drive).

Can I book a room with a balcony at Touchstone Hotel - City Center?

No, there aren't any guestrooms with balconies at Touchstone Hotel - City Center.

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 305 out of 615 reviews
Rating 8 - Good. 152 out of 615 reviews
Rating 6 - Okay. 89 out of 615 reviews
Rating 4 - Poor. 36 out of 615 reviews
Rating 2 - Terrible. 33 out of 615 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

John

Stayed 1 night in Nov 2025

10/10 Excellent

Betzaida

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The only think I was change is the tv, it didn’t have many channels overall it was a great experience and loved stay there
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incident with my initial room which the staff was unaware. However, PJ and Juliet were both apologetic and resolved the situation quickly and to my satisfaction. Both employees were professional and personable and made my stay something positive to remember. Looking forward to staying here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Built in 1925, this wonderful hotel is straight out of a Humphrey Bogart movie. I highly recommend it for a short overnight stay, as I. When attending a show. Very clean & well maintained, but not modernized. Don’t be offput by its single-front entrance. The rooms haven’t been upgraded, but they are clean and comfortable, obviously small but cozy. Clean bathrooms with a bathtub. The rooms have enough power outlets to charge all my gadgets. It’s located directly opposite the Curran theater on Geary Street, and just two blocks from Union Square. Parking is provided around the corner on Taylor by the Post-Taylor Garage. Very convenient. The hotel gives guests a coupon for $35 per 24 hours. You can’t get cheaper. A classic Diner next door serves breakfast. The Thais restaurant two doors down has a great dinner menu.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Nov 2025

6/10 Okay

David, clovis

Traveled with partner
Liked: Cleanliness
The room was in good condition. It was nothing fancy, just a room you would expect from a 3 star hotel. It was comfortable and in a good location. It felt safe and you could walk to close-by restaurants, shops, and Union Square. The Asian receptionist was very helpful, and a real sweetheart. I would stay there again.
Stayed 2 nights in Oct 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
First of all, yes, I understood this was a budget hotel and yes, I kept my expectations low. I’ve stayed at many and never been as disappointed as I was here. The rancid smell is overwhelming as soon as you walk in the door and permeates throughout the hotel including the room. I found several bugs, and woke up very itchy all over my body. The subpar conditions really are not acceptable and certainly not worth the little you’ll save by staying here.
Stayed 3 nights in Sep 2025

6/10 Okay

Robert

Its close to everything , clean
Stayed 3 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service
While the hotel was definitely ever bit budget they tell you;)--the staff was really warm and helpful. The key card reader had some issues, but the staff works well and knows the quirks. I just rested my head here a night on my way to up to Portland, and it was all I needed. Warm shower and a bed(even if it wasn't the fluffiest thing in the world), WiFi, and the experience was just fine. Do be aware you hear street noise just outside, but my night actually wasn't bad for that.
Stayed 1 night in Nov 2025

10/10 Excellent

Eddie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a humble stay with everything you'll need, this is the place. Staff was awesome. Got a discount to the restaurant attached. Walkable to some pretty good restaurants and stores.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hani

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

VASANTH KUMAR

Liked: Cleanliness, staff & service, amenities
Clean room and staffs are very nice and good secure WiFi.. no load street road noise in the room…
Stayed 2 nights in Nov 2025

6/10 Okay

gary

Business traveler
Liked: Staff & service
Had to park down the street to have a cheaper price. This street had a few homeless people on it throughout the day. The temperatures at night got down to 50⁰ and this hotel only has space heaters.
Stayed 4 nights in Oct 2025

10/10 Excellent

Teresita

Stayed 3 nights in Oct 2025

8/10 Good

Beatriz Leyva

Liked: Cleanliness
No shampoo, bar soap the rest of the days until we asked for it.
Stayed 3 nights in Oct 2025

6/10 Okay

Ryun

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Full disclosure, I only stayed here because every other room in the city was over $1k per night because of a conference. Location was convenient. Spartan. No ice, no fridge, no safe. To its credit, the bathroom and shower were clean and comfortable. The shower had great pressure and hot water. The bed was hard as a rock, no side sleeping possible. Noway could 2 people fit in my “petit” room. The pull-down “desk” was barely big enough for my laptop.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marquis

Stayed 2 nights in Sep 2025

10/10 Excellent

Jina

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect place in a great area, no parking, no AC, just be aware, I’d stay again!
Stayed 4 nights in Oct 2025

2/10 Terrible

Kelly

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Parking was expensive. The breakfast was horrible. The beds were so small. I only weigh 166 pounds and I couldn’t even move in the shower horrible horrible horrible
Stayed 3 nights in Oct 2025

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Parsa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Rebeca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located and I felt safe walking arround the area, the staff is very nice, the rooms are small but for one person it was fine
Stayed 3 nights in Oct 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good.
Stayed 3 nights in Sep 2025

10/10 Excellent

RyAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was nice and clean.
Stayed 1 night in Oct 2025

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