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The Hotel Castro San Francisco

2.5 star property
Hotel with a rooftop terrace, near Golden Gate Park
VIP Access

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Photo gallery for The Hotel Castro San Francisco

Classic Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated
Rooftop terrace
Exterior
Lobby
Executive Suite (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Outdoor Space
  • Free WiFi

Explore the area

Map
4230 18th St, San Francisco, CA, 94114
  • Castro Street
    ‪2 min walk‬
  • Golden Gate Park
    ‪3 min drive‬
  • University of San Francisco
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬
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Room options

View all photos for Executive Suite (Self Check-in with Virtual Front Desk)

Frette Italian sheets, premium bedding, individually decorated

Executive Suite (Self Check-in with Virtual Front Desk)

7.6 out of 10
Good
(4 reviews)
  • 252 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

7.0 out of 10
Good
(2 reviews)
  • 245 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room (Self Check-in with Virtual Front Desk)

Classic Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Classic Room (Self Check-in with Virtual Front Desk)

8.4 out of 10
Very good
(7 reviews)
  • 180 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite (Self Check-in with Virtual Front Desk)

Exclusive Suite (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Exclusive Suite (Self Check-in with Virtual Front Desk)

10.0 out of 10
Exceptional
(3 reviews)
  • 249 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

San Francisco

Located in Eureka Valley within 2 miles (3 km) of Golden Gate Park, The Hotel Castro San Francisco is within a few miles (5 km) of other popular sights such as Presidio of San Francisco. This 12-room hotel welcomes guests with in-room amenities like espresso makers, Smart TVs, and TVs.

What's nearby

  • Castro Street - 2 min walk - 0.1 miles
  • Golden Gate Park - 3 min drive - 1.4 miles
  • UCSF Medical Center - 3 min drive - 1.4 miles
  • University of San Francisco - 3 min drive - 1.6 miles
  • Oracle Park - 6 min drive - 3.2 miles

Getting around

  • Castro Station - 4 min walk
  • San Francisco Station - 15 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪440 Castro - ‬3 min walk
  • ‪The Edge - ‬1 min walk
  • ‪Twin Peaks Tavern - ‬4 min walk
  • ‪Hot Cookie - ‬4 min walk
  • ‪Spike's Coffee & Tea - ‬4 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Hotel Castro San Francisco

Hotel with a rooftop terrace, near Golden Gate Park
A rooftop terrace and free WiFi in public areas are featured at The Hotel Castro San Francisco. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Espresso makers, ironing boards, and smart speakers are other standard amenities. Housekeeping is available on request.

Languages

English

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Property amenities

Activities nearby

  • Health/beauty spa
  • Outlet shopping mall
  • Winery tours

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco

Frequently asked questions

Is a free cancellation option available at The Hotel Castro San Francisco?

The Hotel Castro San Francisco offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Hotel Castro San Francisco?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at The Hotel Castro San Francisco on Jul 21, 2025 start from $269.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Hotel Castro San Francisco?

This hotel is situated in Eureka Valley within a 10-minute walk of Castro Street and Mission Dolores Park. You'll also find Golden Gate Park and Chase Center within a short drive.

Is there parking available at The Hotel Castro San Francisco?

No, there isn't parking available at the hotel.

Does The Hotel Castro San Francisco feature a casino on the premises?

No, The Hotel Castro San Francisco doesn't have a casino.

Will I find an indoor pool at The Hotel Castro San Francisco?

No, there is no indoor pool at this hotel.

Is The Hotel Castro San Francisco good for couples?

Amenities that appeal to couples at this hotel include premium Italian sheets, a rainfall showerhead, and Hulu.

Are there hot tubs at The Hotel Castro San Francisco?

No, there isn't a spa tub at this hotel.

Does The Hotel Castro San Francisco have a restaurant that serves breakfast?

No, The Hotel Castro San Francisco doesn't have a restaurant that serves breakfast.

Will The Hotel Castro San Francisco allow pets to stay for free?

No, pets aren't allowed at The Hotel Castro San Francisco though service animals are welcome.

Are there connecting rooms at The Hotel Castro San Francisco?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Hotel Castro San Francisco?

The closest major airport to The Hotel Castro San Francisco is San Francisco Intl. Airport (SFO), which is 14.4 mi away (31 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 21.9 mi away (42-minute drive).

Are there rooms with balconies at The Hotel Castro San Francisco?

No, there aren't any guestrooms with balconies at The Hotel Castro San Francisco.

The Hotel Castro San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 84 reviews
Rating 8 - Good. 12 out of 84 reviews
Rating 6 - Okay. 10 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to many lgbtqia stores, restaurants, bars and clubs. The hotel is cute and secure! very walkable to everything we wanted to do.
Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in-out experience. Bed was soooo comfy!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place in the Castro

Very compact room. Glad I was traveling solo as I felt two people in the room would have been too tight. There was noise from the bar underneath the hotel and on the street that facilitated the need for white noise to drown it out if trying to go to bed before 1am. Location is great to everything in the Castro.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small But Cute Boutique Room

Visiting family for Thanksgiving and decided to fly in early to get a little SF getaway squeezed in. First, the location is AMAZING! Right in the heart of the Castro district. We are a gay couple, so this was heaven. Shopping, restaurants, clubs - all within a few blocks. And of course Muni is right there to get to other parts of the city easily. The room was (very) small but super cute! The decor was amazing. And very well laid out given its size. The size is an issue however - we couldn’t fully unpack since there was no room to put things. So if you are staying for a longer period of time, you may find it a bit uncomfortable. (we only stayed 2 nights). This also isn’t a regular hotel. It’s more like an Air BnB situation. There is no front desk. But there is a bar next door that apparently serves as the front desk. Just a heads up if you’re looking for a more traditional hotel experience. Overall we will definitely be staying here again when we come to SF.
Stayed 3 nights in Nov 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Staff & service, property conditions & facilities

Mark's gripe

There is no parking anywhere near the hotel. I was told to use an app called SpotHero to find a space, but that app only deals with hourly and monthly parking, no overnight parking. There is no lobby in the hotel, so there is no one at the front desk who can give help and advice. There are no refrigerators or closets in the room. Give the Hotel Castro a miss.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the hotel!

The stay was amazing and it was convenient since it was by everything. I loved the bar downstairs and the people were friendly. Just the fire alarm was the issue but it was resolved in a timely manner.
Stayed 5 nights in Jul 2024

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SF Castro

Great location. Check in easier than I expected. Would stay again.
Stayed 8 nights in Oct 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! We loved our stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

claudio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, The rooftop deck is an amazing😎😎
Stayed 2 nights in Aug 2024

4/10 Poor

James M

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
With no on-site storage, if you have a late flight home and need to check out at 11am, nowhere to store your luggage. Our room was directly above the Bar that is open and has loitering outside by drunk/rowdy patrons until 3am. This should be disclosed by Hotel prior to booking room #201
Stayed 3 nights in Jul 2024

8/10 Good

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but not a fan of remote front desk

My mother and mother in law needed a place to crash around the corner from where we lived, and this was the closest property. Pros- great location, comfortable room, beautiful view from rooftop terrace. Cons- if you’re not tech savvy, the self check in and navigating the rooms/elevators is tricky. The elevator code didn’t work at first, which required a call to Kasa to fix. I consider myself pretty tech savvy and even I felt a little lost. Took a little bit of figuring out the blinds and lights as well. If I hadn’t been helping my relatives they would have had trouble getting in. So, great hotel and spot, but too reliant on remotely operated self check in/out. If you’re super tech savvy probably not an issue
Stayed 1 night in Jul 2024

10/10 Excellent

KIMBO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

BG

Business traveler
Liked: Cleanliness, room comfort

Great location. Service could be better.

This is an unattended hotel, which is good, but when I asked for a toilet brush, I was told I could purchase one nearby.
Stayed 3 nights in Jun 2024

6/10 Okay

Kai

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is conveniently located in the heart of Castro. The property is clean the decor is modern, the room size is on the smaller side but appropriate for urban setting. Have 3 stars for the following reasons: 1. Broken/none functioning lighting fixtures for premium price cost. (Do have a video to show). 2. Inconsistent hot water supply. Stayed on the 4th floor and the hot water was in and out.
Stayed 1 night in Jun 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Beautiful room and easy to check in and out. Right in the middle of all the fun stuff and easy to travel anywhere. We had a rental car and were entirely confused on where to park it overnight, but we managed.
Stayed 1 night in Jun 2024

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities

Poor customer service.

The virtual part of this worked against them.
Stayed 2 nights in May 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Tristan

Stayed 1 night in May 2024

10/10 Excellent

Gamlet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024