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Music City Hotel - The San Francisco Music Experience

1.5 star property

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Photo gallery for Music City Hotel - The San Francisco Music Experience

Interior entrance
Interior detail
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Single Bed in Female 2 Bed Capsule Room | Individually decorated, individually furnished, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
1353 Bush Street, San Francisco, CA, 94109
  • Place, The Regency Ballroom
    ‪2 min walk‬
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, Great American Music Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Bed in 6 Beds Female Dormitory Ensuite

Individually decorated, individually furnished, desk, laptop workspace

Bed in 6 Beds Female Dormitory Ensuite

  • Sleeps 1

View all photos for Superior Queen Room with Shared Bathroom

Individually decorated, individually furnished, desk, laptop workspace

Superior Queen Room with Shared Bathroom

  • Sleeps 2

View all photos for Traditional Room, 1 Queen Bed, Shared Bathroom

Traditional Room, 1 Queen Bed, Shared Bathroom | Interior

Traditional Room, 1 Queen Bed, Shared Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Janis Joplin Room, King Bed, Private bathroom

Janis Joplin Room, King Bed, Private bathroom | Individually decorated, individually furnished, desk, laptop workspace

Janis Joplin Room, King Bed, Private bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bed in 4 Beds Female Dormitory

Individually decorated, individually furnished, desk, laptop workspace

Bed in 4 Beds Female Dormitory

  • Sleeps 1

View all photos for Bed in 6 Beds Male Dormitory Private Bathroom

Individually decorated, individually furnished, desk, laptop workspace

Bed in 6 Beds Male Dormitory Private Bathroom

  • Sleeps 1

View all photos for Bed in 4 Beds Male Dormitory

Individually decorated, individually furnished, desk, laptop workspace

Bed in 4 Beds Male Dormitory

  • Sleeps 1

View all photos for Green Day Room with Shared Bathroom

Green Day Room with Shared Bathroom | Individually decorated, individually furnished, desk, laptop workspace

Green Day Room with Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grateful Dead Room with Shared Bathroom

Grateful Dead Room with Shared Bathroom | Individually decorated, individually furnished, desk, laptop workspace

Grateful Dead Room with Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Metallica Room with Shared Bathroom

Metallica Room with Shared Bathroom | Individually decorated, individually furnished, desk, laptop workspace

Metallica Room with Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Bed in Female 2 Bed Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in Female 2 Bed Capsule Room

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Comfort Shared Dormitory (Single Bed in 2 Bed Male Capsule Room)

Individually decorated, individually furnished, desk, laptop workspace

Comfort Shared Dormitory (Single Bed in 2 Bed Male Capsule Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Single Bed in 4 Bed Male Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 4 Bed Male Capsule Room

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Single Bed in 4 Bed Female Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 4 Bed Female Capsule Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Single Bed in 6 Bed Male Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 6 Bed Male Capsule Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Single Bed in 6 Bed Female Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 6 Bed Female Capsule Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bunk Bed

Grateful Dead Room with Shared Bathroom

  • Sleeps 2

Metallica Room with Shared Bathroom

  • Sleeps 2

Comfort Shared Dormitory (Single Bed In 2 Bed Male Capsule Room)

  • Sleeps 1

View all photos for 1 Person In 6-Capsule With En-Suite-Male Only

Individually decorated, individually furnished, desk, laptop workspace

1 Person In 6-Capsule With En-Suite-Male Only

  • Sleeps 1

1 Person in 2-Capsule - Female Only

  • Sleeps 1

Male Only - Capsule

  • Sleeps 1

Female Capsule

  • Sleeps 1

View all photos for Deluxe King Room with Private BathRoom

Individually decorated, individually furnished, desk, laptop workspace

Deluxe King Room with Private BathRoom

  • Sleeps 2

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About the neighborhood

San Francisco

Located in Downtown San Francisco, Music City Hotel - The San Francisco Music Experience is adjacent to The Regency Ballroom and within a 10-minute walk of other popular attractions like Great American Music Hall. This 36-room hotel welcomes guests with conveniences like free in-room WiFi, a computer station, and express check-in.

What's nearby

  • The Regency Ballroom - 2 min walk - 0.1 miles
  • Van Ness Avenue - 2 min walk - 0.1 miles
  • Great American Music Hall - 6 min walk - 0.4 miles
  • SF Masonic Auditorium - 8 min walk - 0.5 miles
  • Lombard Street - 2 min drive - 0.9 miles

Getting around

  • California St & Polk St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Meski - ‬3 min walk
  • ‪Lush Lounge - ‬2 min walk
  • ‪Juniper - ‬2 min walk
  • ‪Sofiya - ‬2 min walk
  • ‪XEX - ‬3 min walk

About this property

Music City Hotel - The San Francisco Music Experience

Guests of Music City Hotel - The San Francisco Music Experience enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. Staff members are on hand to provide tour or ticket assistance, luggage storage, and access to locker space. Additional amenities include a computer station, express check-in, and express check-out.
Guests can stay connected with free WiFi. Portable fans, desks, and free toiletries are also standard. Change of towels is available on request.

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Interior
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 8.50 per person

Family friendly

  • Mini-fridge

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1907
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Wednesday - Monday (9:00 AM - 11:00 PM) and Tuesday - Tuesday (10:00 AM - 6:00 PM)

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 15.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 8.50 per person
  • Rollaway bed fee: USD 15.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Music City Hotel San Francisco

Encore Express Hostel

Encore Express Hostel San Francisco

Encore Express San Francisco

Music City San Francisco

Music City Hotel

Music City Hotel Home of the San Francisco Music Hall of Fame

Frequently asked questions

Is free cancellation available at Music City Hotel - The San Francisco Music Experience?

Music City Hotel - The San Francisco Music Experience offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Music City Hotel - The San Francisco Music Experience?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Music City Hotel - The San Francisco Music Experience on May 25, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Music City Hotel - The San Francisco Music Experience?

This hotel is situated in Downtown San Francisco, just steps from The Regency Ballroom and Van Ness Avenue, and within a short walk of SF Masonic Auditorium. You'll also find San Francisco Bay and Oracle Park within a short drive.

Is parking available on site at Music City Hotel - The San Francisco Music Experience?

No, there isn't parking at this hotel.

Does Music City Hotel - The San Francisco Music Experience have a casino on the premises?

No, Music City Hotel - The San Francisco Music Experience doesn't have a casino.

Will I find an indoor pool at Music City Hotel - The San Francisco Music Experience?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Music City Hotel - The San Francisco Music Experience?

Couples will appreciate amenities at this hotel, including a city view, a kitchenette, and free WiFi in some guestrooms.

Are there hot tubs at Music City Hotel - The San Francisco Music Experience?

No, this hotel doesn't have a spa tub.

Does Music City Hotel - The San Francisco Music Experience have a restaurant that serves breakfast?

Music City Hotel - The San Francisco Music Experience offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does Music City Hotel - The San Francisco Music Experience allow pets to stay for free?

No, pets aren't allowed at Music City Hotel - The San Francisco Music Experience though service animals are welcome.

Are there connecting rooms at Music City Hotel - The San Francisco Music Experience?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Music City Hotel - The San Francisco Music Experience?

The closest major airport to Music City Hotel - The San Francisco Music Experience is San Francisco Intl. Airport (SFO), which is 14.7 mi away (31 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.9 mi away (39-minute drive).

Are there rooms with balconies that I can book at Music City Hotel - The San Francisco Music Experience?

No, there aren't any guestrooms with balconies at Music City Hotel - The San Francisco Music Experience.

Music City Hotel - The San Francisco Music Experience Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 182 out of 529 reviews
Rating 8 - Good. 127 out of 529 reviews
Rating 6 - Okay. 118 out of 529 reviews
Rating 4 - Poor. 57 out of 529 reviews
Rating 2 - Terrible. 45 out of 529 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Datesta

Stayed 5 nights in Feb 2026

10/10 Excellent

ERBERT

Liked: Cleanliness, property conditions & facilities
Felt like a rockstar during my stay. I like their housekeeping eveyday!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jammie

Stayed 2 nights in Jan 2026

2/10 Terrible

Cristian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had a terrible experience at Music City Hotel. The property does not match the online description or photos at all. There is no elevator, the room had a foul odor, and the bed sheets were clearly dirty and worn out. The biggest issue was the misleading advertising: the listing stated the room included a private sink, but upon arrival, there was none—everything was shared. Because of these uninhabitable conditions, we had to leave immediately and book a different hotel. I do not recommend staying here if you expect honesty or basic cleanliness
Stayed 5 nights in Feb 2026

10/10 Excellent

Datesta

Stayed 2 nights in Feb 2026

4/10 Poor

jeffrey

Liked: Cleanliness
Disliked: Amenities
the people that keep the hotel clean do a great job. The front desk lacks care in bringing comfort and security to the hotel guest.I requested an extra blanket to place on top of my mattress the answer was an immediate NO response. I paid for 11 days, in advance, I got maybe 2 days of sleep. The mattress was 2 in. thick. I also lost my key to the lock for my locker that is provided in the room that I keep my diabetes medicines. The front desk does not have tools to break the lock so I called the fire dept. and they were quick to respond. Another Night someone destroyed the lounge area and smashed the TV with broken glass and broken security camera left lying on floor and furniture till the morning.The hotel has a number of tenant's that have been staying for several months which turns it into a SRO. They don't stray far from the hotel do to the drug supply in that neighborhood. Booking here was a mistake. This hotel is like a flea market version of a hard rock cafe.
Stayed 13 nights in Jan 2026

10/10 Excellent

Datesta

Stayed 3 nights in Feb 2026

10/10 Excellent

Chinh

Stayed 2 nights in Feb 2026

10/10 Excellent

Datesta

Stayed 2 nights in Feb 2026

10/10 Excellent

Gina Maria

Stayed 2 nights in Jan 2026

10/10 Excellent

Santana

Stayed 2 nights in Jan 2026

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has NO heat in the rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Larraine

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Music City Hotel. This is a great concept & fun place to stay. It is really a hidden gem. You are the star! Stay here with your crew while you are on tour! This place has alot to offer a traveling entertainer. It is also a fun alternative place to stay than a typical hostel. There are a few different room options for singles, doubles & separate bunk style dorms for men & women. Plenty of showers. Everything is maintained nicely with daily cleaning service with coffee. The building offers private studio space for rent & staged performances nightly. It is a music venue downstairs at night with a variety of entertainment. They have a bunch of music classes taught by experts. Live local or stay at the hotel while you take a class. The bar has a food menu and bar specials. The nightly entertainment is free for guests. We had a great time and met alot of different musicians and travelers during our visit. It is in a great central location to get around the whole city
Main stage @ Music City Hotel
Stayed 6 nights in Dec 2025

10/10 Excellent

Xiaoyi

Stayed 4 nights in Nov 2025

4/10 Poor

Scott

Traveled with family
Disliked: Room comfort
Great theme - worth the trip just for the rock & roll museum, and live music. It is also a studio rental space, hotel, hostel, a restaurant & bar. Everything was clean and the staff was very nice. Unfortunately, the bar and restaurant were not open. Unfortunately, I also had to check out right away because the hostel spaces couldn't accommodate the "old person" mobility issues I had requested. Lots and lots of stairs, low beds, accessable plugs etc
Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 2 nights in Nov 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service
Staff was great, room was nice
Stayed 7 nights in Nov 2025

8/10 Good

Alisha

Stayed 4 nights in Oct 2025

10/10 Excellent

Selena

Traveled with group
Liked: Property conditions & facilities
Clean room, cool atmosphere, and staff were very nice
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

4/10 Poor

Nur

Business traveler
Disliked: Amenities, property conditions & facilities
Staff is friendly and helpful. Not many redeeming qualities otherwise. You’re sharing a bathroom with the entire floor, not just your capsule. That was not clear from the descriptions. I was so surprised I went back to see my reservation to see if I had missed it. I thought I’d be sharing a bathroom with just my roommates and that we’d have the bathroom inside our room — that is not the case. Not sure when the carpet was last cleaned but the whole place smells and is incredibly grimy. The cleaning crew work really hard so the beds and bathrooms are clean around check-in time but there’s always a strong chemical cleaner smell on top of the carpet grime and marijuana. I think this is fine for people who are used to hostel stays and are interested into the indie music scene. I’m probably too old and used to my creature comforts to ever stay here again. Also note there’s no elevator and Polk street it not very luxury city center. You’re getting what you pay for = a clean bed to sleep in, access to a shower and bathroom, some storage. If you wanna use the in-room lockers, bring your own lock and key. They don’t give or rent them out. If you have more than one checked bag size luggage, this is probably not a good fit.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hanlin

Liked: Cleanliness
good
Stayed 5 nights in Oct 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The overall condition of the place is run down and dirty. My bedding was not in good shape: pilled and the duvet cover had a busted zipper. Holes in the curtains. Dingy smelling overall. Also, very loud until late- little insulation between the music rehearsal spaces and the bedrooms. Seems to be sparsely used as a hotel or hostel, however, as I was alone in my dorm room three or four nights.
Stayed 4 nights in Oct 2025

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