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Hotel Whitcomb

3.5 out of 5.0

Recent guest reviews

I booked a room with queen size beds and I got full size . When I went to get my car the vallet guy recked it ruin my trip

No coffee maker in room. Room was small. Old building

it was great quiet and cute, parking at first not knowing was hard to find for the valet so maybe next time have someone at front to guide us . No one really was up front to tell us had to go inside.

There were bugs in the shower and I'm pretty sure the hotel is haunted! Also, the curtains don't close, so if you plan on sleeping in, this is not the hotel for you. Nice and friendly staff though.

Enjoyed the stay, but the night's sleep was rough. Mattresses were worn out and sagging in the center.

I'll start with the pros- -Beautiful building -Comfortable bed and room (although small and the bed is kind of lumpy) -Top notch restaurant Cons- -Horrible staff (except the restaurant) -Elevator inspection certificates are years out of date -Fire sprinkler bell kept going off at early hours due to sprinkler system not being maintained. Think waking up to a fire alarm 2 out of 3 nights -Had a guy in the room next to us freak out while having a bad trip at 3AM. Could happen anywhere right? The hotel security took 30 minutes to respond and actually turned the medics away that arrived when I called 911. After the police finally arrived and called the medics back, the poor guy was strapped to gurney and wheeled out. That was at 5:30AM. This man ran naked up and down the hallway for nearly 2.5 hours while screaming FIRE! and the hotel staff seemed more worried about keeping the authorities out of the hotel than their guests' comfort. -Spoke to the front desk about this and the fire bells the next day and couldn't even reach a manager. The clerk essentially played dumb until I gave up. -location can be a pro or con. Nice central spot, but very rough outside with drug dealers and bums. Very cool hotel overall, but I feel the ownership isn't very interested in keeping the place alive. Let it run and collect a little cash until it finally starts to rot away due to neglect and apathy, then sell or condemn the building as a tax write off. I won't stay again

I'll start with the pros- -Beautiful building -Comfortable bed and room (although small and the bed is kind of lumpy) -Top notch restaurant Cons- -Horrible staff (except the restaurant) -Elevator inspection certificates are years out of date -Fire sprinkler bell kept going off at early hours due to sprinkler system not being maintained. Think waking up to a fire alarm 2 out of 3 nights -Had a guy in the room next to us freak out while having a bad trip at 3AM. Could happen anywhere right? The hotel security took 30 minutes to respond and actually turned the medics away that arrived when I called 911. After the police finally arrived and called the medics back, the poor guy was strapped to gurney and wheeled out. That was at 5:30AM. This man ran naked up and down the hallway for nearly 2.5 hours while screaming FIRE! and the hotel staff seemed more worried about keeping the authorities out of the hotel than their guests' comfort. -Spoke to the front desk about this and the fire bells the next day and couldn't even reach a manager. The clerk essentially played dumb until I gave up. -location can be a pro or con. Nice central spot, but very rough outside with drug dealers and bums. Very cool hotel overall, but I feel the ownership isn't very interested in keeping the place alive. Let it run and collect a little cash until it finally starts to rot away due to neglect and apathy, then sell or condemn the building as a tax write off. I won't stay again

The hotel is just okay and out dated. The rooms are small. The area is not so great at night with homeless people. The valet is in a alley with long waits.

Nice historic hotel. Centrally located, but with a lot of grittiness on Market Street and the nearby Tenderloin. Not sure why the fire alarm went off 3 times while we were there.

Pretty awful. I was embarrassed to tell anyone where I was staying once I checked in and saw how run down the hotel was. The staff, while pleasant, were odd. The floor that I was one was so smelly, just dirty and sad. The whole experience was creepy. I was very glad when I checked out.

I stayed at hotel whitcomb for 5 nights, my experience there was negate. Firstly, the internet is SLOW and gets cut off. Secondly, the shower water took forever to heat up and the shampoo, conditioner and body soap was of very low quality. mini fridge was not provided in the room and I found the room very dark. they only provided with a few lamps and it was hard for me to work on my laptop. The other thing that I found uncomfortable was the tremendous junkies gathered outside the hotel due to the fact that there is a metro station right outside the hotel. I was bothered in three different opportunities and the thing that bothered me the most was that they would scream/sing VERY LOUD and ask you for money etc.

Convenient location near civic center. Close to BART and muni. No coffee in room but Starbucks in lobby.

I was attending HAMILTON at the SHN ORPHEUM THEATER, "Great Show", Hotel Whitcomb is in walking distance. When you step out of the hotel you can see the front door of the theater, perfect. It's down town on Market St where everything happens. With access to various modes of transportation. We used Bart (subway system), to attend a Golden State Warriors game at Oracle Areana in Oakland. Best Trip Ever.

This was by far the dirtiest hotel I've attempted to stay in. Would not recommend.

Poor interment WiFi connection keep falling off and slow when connected

It loores so much verter on the pinturas than it actually is.

Location is good and staff is kind, but heater made noises when it's on.. And wall is too thin. I could hear people talking in a room next to mine...

Hotel staff was pleasant; the water in the shower took literally 10 minutes to heat up and the water pressure was pretty low. The wifi went down once and was very very unreliable when it was up and running. The bed was pretty comfortable and the room was clean. Warning about the area of town; this isn't the hotel's fault, but just a heads up to those looking to stay here. This isn't the nicest part of town and is sketchy at night--seeing the rest of San Francisco made up for it, but I was definitely disappointed in the area of town.

Nice historic hotel in downtown San Fran. If you are going to stay here remember where you are staying its downtown, you are going to hear the street traffic and have to deal with homeless people outside. If you are ok with that than this hotel is great. It's a nice central location to do and see a lot of things in San Fran and not far from a lot of other sites as well. If you stay here there is absolutely no reason to rent a car. BART to and from airport is right outside the front doors. Cable cars are within walking distance around a half mile and if you don't want to walk the "F" line runs right in front of the hotel and will take you out to the piers.

Quick check in and early, rooms and baths (no tub in ours) were small and 2 people in a double bed was too small for us. I don't think there was a 2 queen room available. Room needed more accessible outlets. Nice vintage charm and great bar and Starbucks in the lobby. Good location for price. I'd stay again in a larger room. Caring and friendly staff.

1231 Market St San Francisco CA

Room options

Standard Double Room, 2 Double Beds

Full 2 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 2

Standard, One King Bed

King 1 | Sleeps 2

Superior, One Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Hotel Whitcomb

Everyone (69) Business (105) Couples (146) Family (50) Other (74) Friends (51)
4

didn't notify they was a charge extra for parking.

Everyone

I booked a room with queen size beds and I got full size . When I went to get my car the vallet guy recked it ruin my trip

By on Apr 26, 2017

2

old

Everyone

No coffee maker in room. Room was small. Old building

By , from Toledo, Ohio on Apr 24, 2017

4

downtown

Everyone

it was great quiet and cute, parking at first not knowing was hard to find for the valet so maybe next time have someone at front to guide us . No one really was up front to tell us had to go inside.

By , from sacramento on Apr 18, 2017

2
Everyone

There were bugs in the shower and I'm pretty sure the hotel is haunted! Also, the curtains don't close, so if you plan on sleeping in, this is not the hotel for you. Nice and friendly staff though.

By , from CA on Apr 15, 2017

3

nice atmosphere, friendly staff, but horrible beds

Everyone

Enjoyed the stay, but the night's sleep was rough. Mattresses were worn out and sagging in the center.

By , from Central Valley, CA on Apr 13, 2017

1

nice building, horrible everything else

Everyone

I'll start with the pros- -Beautiful building -Comfortable bed and room (although small and the bed is kind of lumpy) -Top notch restaurant Cons- -Horrible staff (except the restaurant) -Elevator inspection certificates are years out of date -Fire sprinkler bell kept going off at early hours due to sprinkler system not being maintained. Think waking up to a fire alarm 2 out of 3 nights -Had a guy in the room next to us freak out while having a bad trip at 3AM. Could happen anywhere right? The hotel security took 30 minutes to respond and actually turned the medics away that arrived when I called 911. After the police finally arrived and called the medics back, the poor guy was strapped to gurney and wheeled out. That was at 5:30AM. This man ran naked up and down the hallway for nearly 2.5 hours while screaming FIRE! and the hotel staff seemed more worried about keeping the authorities out of the hotel than their guests' comfort. -Spoke to the front desk about this and the fire bells the next day and couldn't even reach a manager. The clerk essentially played dumb until I gave up. -location can be a pro or con. Nice central spot, but very rough outside with drug dealers and bums. Very cool hotel overall, but I feel the ownership isn't very interested in keeping the place alive. Let it run and collect a little cash until it finally starts to rot away due to neglect and apathy, then sell or condemn the building as a tax write off. I won't stay again

By , from Alaska on Apr 11, 2017

1

beautiful building, horrible experience

Everyone

I'll start with the pros- -Beautiful building -Comfortable bed and room (although small and the bed is kind of lumpy) -Top notch restaurant Cons- -Horrible staff (except the restaurant) -Elevator inspection certificates are years out of date -Fire sprinkler bell kept going off at early hours due to sprinkler system not being maintained. Think waking up to a fire alarm 2 out of 3 nights -Had a guy in the room next to us freak out while having a bad trip at 3AM. Could happen anywhere right? The hotel security took 30 minutes to respond and actually turned the medics away that arrived when I called 911. After the police finally arrived and called the medics back, the poor guy was strapped to gurney and wheeled out. That was at 5:30AM. This man ran naked up and down the hallway for nearly 2.5 hours while screaming FIRE! and the hotel staff seemed more worried about keeping the authorities out of the hotel than their guests' comfort. -Spoke to the front desk about this and the fire bells the next day and couldn't even reach a manager. The clerk essentially played dumb until I gave up. -location can be a pro or con. Nice central spot, but very rough outside with drug dealers and bums. Very cool hotel overall, but I feel the ownership isn't very interested in keeping the place alive. Let it run and collect a little cash until it finally starts to rot away due to neglect and apathy, then sell or condemn the building as a tax write off. I won't stay again

By , from Alaska on Apr 11, 2017

Review comment responded on Apr 12, 2017

We want to apologize for the unforeseen circumstance. We appreciate your feedback and use it to better ourselves.

2

needs a remodel

Everyone

The hotel is just okay and out dated. The rooms are small. The area is not so great at night with homeless people. The valet is in a alley with long waits.

By on Apr 10, 2017

Review comment responded on Apr 12, 2017

I want to thank you for taking time to write us a feedback. We will strong use it to improve ourselves.

3

good value in downtown san francisco

Everyone

Nice historic hotel. Centrally located, but with a lot of grittiness on Market Street and the nearby Tenderloin. Not sure why the fire alarm went off 3 times while we were there.

By on Apr 10, 2017

2

the floor literally stank! very smelly.

Everyone

Pretty awful. I was embarrassed to tell anyone where I was staying once I checked in and saw how run down the hotel was. The staff, while pleasant, were odd. The floor that I was one was so smelly, just dirty and sad. The whole experience was creepy. I was very glad when I checked out.

By , from Kentucky on Apr 7, 2017

Review comment responded on Apr 12, 2017

I want to thank you for your feedback. We appreciate your opinion. We will use them to improve our property.