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Hotel Whitcomb

3.5 out of 5.0

Recent guest reviews

Tiny and suffocating. The beds were lumpy and horrible. The rooms were nasty. Our friends found hair in their bed and dirty sheets. Do not stay at the whitcomb!

This is a really cool, historic hotel. The lobby is grand and beautiful but the rooms are a bit small. The bathroom was very small! Overall we had a good experience and would stay again. Super convinient to public transit.

Location is great but the bathrooms are too small. Almost head on sink during night because the toilet is so close to the sink. Maybe need to have rooms painted?? Need ESPN channel

Very small bathroom, I never seen that much small before. Same size as of closet. At the morning time you have to wait around 5 min for elevator (2 of 4 elevators doesn't work) I will never stay there

Uncomfortable bed. Noise from outside woke me up from 5 am to 7 am

Right across from the Orpheum Theater. Wonderful restaurant located in the lobby that could accommodate our party of 8.

We were in town for a play at the Orpheum theatre and wanted a convenient hotel. The lobby has historic charm, the room clean and bed was okay. An upgraded mattress would have gotten a 5 star review. Checking was smooth. The best part was that we only had to walk across the street when the play was over

I booked a room with queen size beds and I got full size . When I went to get my car the vallet guy recked it ruin my trip

No coffee maker in room. Room was small. Old building

it was great quiet and cute, parking at first not knowing was hard to find for the valet so maybe next time have someone at front to guide us . No one really was up front to tell us had to go inside.

There were bugs in the shower and I'm pretty sure the hotel is haunted! Also, the curtains don't close, so if you plan on sleeping in, this is not the hotel for you. Nice and friendly staff though.

Enjoyed the stay, but the night's sleep was rough. Mattresses were worn out and sagging in the center.

I'll start with the pros- -Beautiful building -Comfortable bed and room (although small and the bed is kind of lumpy) -Top notch restaurant Cons- -Horrible staff (except the restaurant) -Elevator inspection certificates are years out of date -Fire sprinkler bell kept going off at early hours due to sprinkler system not being maintained. Think waking up to a fire alarm 2 out of 3 nights -Had a guy in the room next to us freak out while having a bad trip at 3AM. Could happen anywhere right? The hotel security took 30 minutes to respond and actually turned the medics away that arrived when I called 911. After the police finally arrived and called the medics back, the poor guy was strapped to gurney and wheeled out. That was at 5:30AM. This man ran naked up and down the hallway for nearly 2.5 hours while screaming FIRE! and the hotel staff seemed more worried about keeping the authorities out of the hotel than their guests' comfort. -Spoke to the front desk about this and the fire bells the next day and couldn't even reach a manager. The clerk essentially played dumb until I gave up. -location can be a pro or con. Nice central spot, but very rough outside with drug dealers and bums. Very cool hotel overall, but I feel the ownership isn't very interested in keeping the place alive. Let it run and collect a little cash until it finally starts to rot away due to neglect and apathy, then sell or condemn the building as a tax write off. I won't stay again

I'll start with the pros- -Beautiful building -Comfortable bed and room (although small and the bed is kind of lumpy) -Top notch restaurant Cons- -Horrible staff (except the restaurant) -Elevator inspection certificates are years out of date -Fire sprinkler bell kept going off at early hours due to sprinkler system not being maintained. Think waking up to a fire alarm 2 out of 3 nights -Had a guy in the room next to us freak out while having a bad trip at 3AM. Could happen anywhere right? The hotel security took 30 minutes to respond and actually turned the medics away that arrived when I called 911. After the police finally arrived and called the medics back, the poor guy was strapped to gurney and wheeled out. That was at 5:30AM. This man ran naked up and down the hallway for nearly 2.5 hours while screaming FIRE! and the hotel staff seemed more worried about keeping the authorities out of the hotel than their guests' comfort. -Spoke to the front desk about this and the fire bells the next day and couldn't even reach a manager. The clerk essentially played dumb until I gave up. -location can be a pro or con. Nice central spot, but very rough outside with drug dealers and bums. Very cool hotel overall, but I feel the ownership isn't very interested in keeping the place alive. Let it run and collect a little cash until it finally starts to rot away due to neglect and apathy, then sell or condemn the building as a tax write off. I won't stay again

The hotel is just okay and out dated. The rooms are small. The area is not so great at night with homeless people. The valet is in a alley with long waits.

Nice historic hotel. Centrally located, but with a lot of grittiness on Market Street and the nearby Tenderloin. Not sure why the fire alarm went off 3 times while we were there.

Pretty awful. I was embarrassed to tell anyone where I was staying once I checked in and saw how run down the hotel was. The staff, while pleasant, were odd. The floor that I was one was so smelly, just dirty and sad. The whole experience was creepy. I was very glad when I checked out.

I stayed at hotel whitcomb for 5 nights, my experience there was negate. Firstly, the internet is SLOW and gets cut off. Secondly, the shower water took forever to heat up and the shampoo, conditioner and body soap was of very low quality. mini fridge was not provided in the room and I found the room very dark. they only provided with a few lamps and it was hard for me to work on my laptop. The other thing that I found uncomfortable was the tremendous junkies gathered outside the hotel due to the fact that there is a metro station right outside the hotel. I was bothered in three different opportunities and the thing that bothered me the most was that they would scream/sing VERY LOUD and ask you for money etc.

Convenient location near civic center. Close to BART and muni. No coffee in room but Starbucks in lobby.

I was attending HAMILTON at the SHN ORPHEUM THEATER, "Great Show", Hotel Whitcomb is in walking distance. When you step out of the hotel you can see the front door of the theater, perfect. It's down town on Market St where everything happens. With access to various modes of transportation. We used Bart (subway system), to attend a Golden State Warriors game at Oracle Areana in Oakland. Best Trip Ever.

1231 Market St San Francisco CA

Hotel highlights

  • Walking distance to Asian Art Museum of San Francisco and Louise Davies Symphony Hall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, Hotel Whitcomb is within a 5-minute walk of Asian Art Museum of San Francisco and within 15 minutes of other popular attractions like Louise Davies Symphony Hall. This 460-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. It's in central San Francisco and also close to Lombard Street and University of San Francisco.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Hotel Whitcomb's 460 air-conditioned rooms provide safes, phones, and ironing boards. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Desks are also standard.


Property features

Guests of Hotel Whitcomb enjoy a 24-hour fitness center, free WiFi in public areas, and 7 meeting rooms. Valet parking is offered for USD 38.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this historic hotel include conference space, a 24-hour business center, and express check-in.

Room options

Standard, One Queen Bed

Queen 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 2

Standard, One King Bed

King 1 | Sleeps 2

Superior, One Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Hotel Whitcomb

Everyone (76) Business (105) Couples (146) Family (50) Other (74) Friends (51)
1

awful!

Everyone

Tiny and suffocating. The beds were lumpy and horrible. The rooms were nasty. Our friends found hair in their bed and dirty sheets. Do not stay at the whitcomb!

By on Jun 5, 2017

Review comment responded on Jun 7, 2017

I am truly sorry for your experience, I would have been more then happy to address these issues directly while you were here, I do however would like to thank you for your comments. Kevin V/DOO

3
Everyone

This is a really cool, historic hotel. The lobby is grand and beautiful but the rooms are a bit small. The bathroom was very small! Overall we had a good experience and would stay again. Super convinient to public transit.

By on May 30, 2017

Review comment responded on Jun 1, 2017

Good day Anonymous, We appreciate your business and thank you for your comments, we look forward to your return. Kevin V/DOO

3
Everyone

Location is great but the bathrooms are too small. Almost head on sink during night because the toilet is so close to the sink. Maybe need to have rooms painted?? Need ESPN channel

By , from lodi ca on May 22, 2017

Review comment responded on May 24, 2017

Good day jo, Thank you for your comments, we do provide 4 ESPN channels for our guest, I apologize for your experience and I'll check your room connections. Kevin V/DOO

2

old fashion hotel, really needs remodeling

Everyone

Very small bathroom, I never seen that much small before. Same size as of closet. At the morning time you have to wait around 5 min for elevator (2 of 4 elevators doesn't work) I will never stay there

By on May 21, 2017

Review comment responded on May 23, 2017

Good day Anonymous, I apologize for the challenges your encountered during your stay, we are working to address each of them, thank you for your comments. Kevin V/DOO

2

not good

Everyone

Uncomfortable bed. Noise from outside woke me up from 5 am to 7 am

By , from new york on May 17, 2017

Review comment responded on May 19, 2017

Good day Jim, Thank you for your comments. Kevin V/DOO

5

beautiful, vintage hotel convenient to bart.

Everyone

Right across from the Orpheum Theater. Wonderful restaurant located in the lobby that could accommodate our party of 8.

By on May 1, 2017

Review comment responded on May 4, 2017

Thank you for taking the time to write a review. Your feedback is very important to us. We wish you well and hope to see you again. Dennis R.

4

historic hotel conveniently located

Everyone
King size bed

We were in town for a play at the Orpheum theatre and wanted a convenient hotel. The lobby has historic charm, the room clean and bed was okay. An upgraded mattress would have gotten a 5 star review. Checking was smooth. The best part was that we only had to walk across the street when the play was over

By , from Sacramento on Apr 28, 2017

Review comment responded on May 1, 2017

Thank you for taking the time to write a review. Your feedback is very important to us. We wish you well and hope to see you again. Dennis R.

4

didn't notify they was a charge extra for parking.

Everyone

I booked a room with queen size beds and I got full size . When I went to get my car the vallet guy recked it ruin my trip

By on Apr 26, 2017

Review comment responded on May 1, 2017

Thank you for taking the time to write a review. Your feedback is very important to us. We wish you well and hope to see you again. Dennis R.

2

old

Everyone

No coffee maker in room. Room was small. Old building

By , from Toledo, Ohio on Apr 24, 2017

Review comment responded on May 9, 2017

Thank you for your comments. Kevin V/DOO

4

downtown

Everyone

it was great quiet and cute, parking at first not knowing was hard to find for the valet so maybe next time have someone at front to guide us . No one really was up front to tell us had to go inside.

By , from sacramento on Apr 18, 2017

Review comment responded on May 1, 2017

Thank you for taking the time to write a review. Your feedback is very important to us. We wish you well and hope to see you again. Dennis R.