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Hotel Whitcomb

3.5 out of 5.0

Recent guest reviews

No early check-in or late check-out available. In a fairly bad area between 2 good areas. Central location. 3 of 4 front desk staff very rude. No pride in housekeeping and it showered. Rooms are worn and tired. Historichotel with vigorous libby. Very few amenities.

Service was average at best. Location was great. Close to all historic landmarks, theaters and businesses. Rooms were clean and average size for a typical SF hotel. Plus was a starbucks on-site. Water pressure in the bathroom was very very low and I could hardly take a shower.

We stayed during one of the rare SF Heat Waves, 100 degrees outside, and was pleasantly surprised that this classic old hotel had been retrofitted with room air conditioners, one of the only places we went that was actually cool. The beds were great and the room was well appointed. I'd go back.

The drawback is homeless & druggies outside the hotel. Dirty windows. Lights in room limited. Bathroom sink very small. Needs paint job. Shower pressure low. Bad WiFi. The good, great location, plenty of transportation. Stores, restaurants and businesses nearby. The lobby is marvelous

Beautiful hotel. Staff was helpful. Daytime security guard was extremely helpful and friendly. He greeted us every morn and inquired about our trip and stay. Room was always clean . Beds very comfortable. Would stay here again .

EVerything was fine but rooms were very small. The front desk was very helpful.

We did not receive two wash clothes unless we requested them. Very annoying. The hotel is a landmark, but it is in need of repair. Security inside, and occasionally sighted outside the property. A guest's credit card was stolen. The hotel was not worth the money I paid.

Lets get the good out of the way. The hotel itself is very nice and the staff are very friendly and helpful. The rooms are pretty good with comfy beds and good space and bathrooms. Cable TV choice is poor to say the least. Now the bad. The street that the hotel is on (Market Street) is home to a lot, and i mean A LOT, of homeless people. I lost count of the number and the sheer levels of craziness i saw with people with serious mental problems that call this area home. It is not inviting to walk this street at night time and it really puts a shadow on the otherwise very pleasant hotel.

I made reservations for my entire family. Everyone enjoyed the ambiance of a Historic hotel. The restaurant service and staff were exceptional.

Located just two blocks from the Union square but in a very bad area of the town. Expect to see a lot of homeless people in the area. The hotel itself was ok. Our room was clean, but the restroom was in a desperate need of professional renovation. The hotel stuff was helpful and polite.

The lobby is nice it's vintage 1920 esque, the hotel is centrally located right next to a metro entrance. Trolley line F runs in front but the downside is that there is a lot of drug activity around the hotel. My room was small but clean.

They hotel was an ok place it definitely shows it's age. The staff was great! We didn't spend a lot of time there just mostly slept there. This isn't the hotel's fault, but there aren't very many places to eat around there. If you're just looking for a cheap place to lay your head at night then this hotel will do.

This historic hotel is conveniently located , walking distance to most things. Hiwever, as with many historic hotels, the rooms are small and the hotel needs a major renovations . If you are not on the shorter, more petite side, these bathrooms will be difficult to navigate. There is about 1-inch of clearance between shower and sink, sink and toilet, and their is about 2 feet of total space to move, dress, etc. in the bathroom. Having said that, the hotel staff is friendly , the location is good, and there is a Starbucks in the lobby. If you are used to European hotels, the size of these rooms won't bother you.

Bed was hard sinking in middle. Room was very small. Staff was excellent and nice. Especially the bellman.

It's a historic hotel so it has its quirks. The staff was really nice and accommodating. The room was smaller than anticipated and the bathroom was tiny but it was clean and the beds were comfortable. Also the blinds didn't close all the way so I'd recommend an eye mask. It's not really too close to any of the good touristy stuff but good shopping is only 4 blocks away and the Bart station is right outside as is a bus station.

Glad I didn't book for more than two days or I would have waisted even more money. I left a day early with no refund due to their policy but I wish I had never come at all! The lobby is spectacular but once you get to your floor you can clearly begin to see that the management cut some corners over the years. The carpet in the hallways is buckled to the point that you can easily trip over it, the windows in the rooms have been laminated with plywood and painted shut, I won't even get into the bathroom, basically in the right hands this hotel could be a premier destination for people visiting San Francisco but it's probably too far gone to ever gain back it's luster. The neighborhood is another reason not to go here, it's in the middle of a homeless village that smells like a toilet. Buyer beware!

Neighborhood a little dicey but not overwhelmingly so. Close to many attractions. The lobby and rooms were furnished in a charming antique manner. The rooms were smaller than they would have been in a modern property but the beds were comfortable, room was nicely furnished, clean and quiet. Rates were reasonable for San Francisco and valet parking was very convenient.

The hotel staff were excellent! The man at the front desk checking in and out were great. The house keeping staff were excellent with customer service and hospitality. The parking garage men were calm and collected. I would have to say, I was very happy to see security by the front entrance at all times. And having security by the front entrance was key since the hotel location is kind of seedy. We booked the hotel online with orbit.com as we were driving in to San Francisco, and this hotel workout for all four of us. We booked a room with 2beds with a private bathroom and it worked out great.

We have stayed there several times this year as I am a patient at UCSF.

If you are Chinese, avoid the Chinese clerk at the front desk and go for any other clerk; trust me, I am Chinese and I know the type and will give you a horrible room just because. The room I got was in unacceptable horrible condition, nothing worked properly. Don't tell me it was a coincidence, I know my kind. I complained and was connected with the manager Dennis, he was very helpful and professional, and assigned me a clean room. He even followed up with a courtesy call to make sure things were good, I appreciated the gesture. Dennis turned an upsetting situation into a good experience. My stay was enjoyable. It was quiet and comfortable. The hotel is located near BART, muni and bus lines, walking distance from the downtown shopping area. Starbucks was in the building, how convenient! I got some studying done there, it was quiet. Overall recommended, I am giving the place 5 stars.

Room options

Standard, One Queen Bed

Queen 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 2

Standard, One King Bed

King 1 | Sleeps 2

Superior, One Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Hotel Whitcomb

Everyone (102) Business (105) Couples (146) Family (50) Other (74) Friends (51)
2

beautiful lobby. norhing else

Everyone

No early check-in or late check-out available. In a fairly bad area between 2 good areas. Central location. 3 of 4 front desk staff very rude. No pride in housekeeping and it showered. Rooms are worn and tired. Historichotel with vigorous libby. Very few amenities.

By on Sep 21, 2017

3

average service, great location

Everyone

Service was average at best. Location was great. Close to all historic landmarks, theaters and businesses. Rooms were clean and average size for a typical SF hotel. Plus was a starbucks on-site. Water pressure in the bathroom was very very low and I could hardly take a shower.

By , from San Diego, CA on Sep 19, 2017

4

a classic old hotel near the orpheum theater

Everyone

We stayed during one of the rare SF Heat Waves, 100 degrees outside, and was pleasantly surprised that this classic old hotel had been retrofitted with room air conditioners, one of the only places we went that was actually cool. The beds were great and the room was well appointed. I'd go back.

By , from Atwater, CA on Sep 4, 2017

3

bad and good

Everyone

The drawback is homeless & druggies outside the hotel. Dirty windows. Lights in room limited. Bathroom sink very small. Needs paint job. Shower pressure low. Bad WiFi. The good, great location, plenty of transportation. Stores, restaurants and businesses nearby. The lobby is marvelous

By , from Elmhurst, NY on Aug 29, 2017

4

excellent place

Everyone

Beautiful hotel. Staff was helpful. Daytime security guard was extremely helpful and friendly. He greeted us every morn and inquired about our trip and stay. Room was always clean . Beds very comfortable. Would stay here again .

By , from apache junction, az on Aug 23, 2017

3
Everyone

EVerything was fine but rooms were very small. The front desk was very helpful.

By on Aug 17, 2017

3

room had a faint musty smell when you first enter.

Everyone

We did not receive two wash clothes unless we requested them. Very annoying. The hotel is a landmark, but it is in need of repair. Security inside, and occasionally sighted outside the property. A guest's credit card was stolen. The hotel was not worth the money I paid.

By on Aug 12, 2017

4

nice hotel... shame about the area

Everyone

Lets get the good out of the way. The hotel itself is very nice and the staff are very friendly and helpful. The rooms are pretty good with comfy beds and good space and bathrooms. Cable TV choice is poor to say the least. Now the bad. The street that the hotel is on (Market Street) is home to a lot, and i mean A LOT, of homeless people. I lost count of the number and the sheer levels of craziness i saw with people with serious mental problems that call this area home. It is not inviting to walk this street at night time and it really puts a shadow on the otherwise very pleasant hotel.

By on Aug 1, 2017

5

family reunion

Everyone

I made reservations for my entire family. Everyone enjoyed the ambiance of a Historic hotel. The restaurant service and staff were exceptional.

By , from Fresno, CA on Jul 30, 2017

2

do your research before booking

Everyone

Located just two blocks from the Union square but in a very bad area of the town. Expect to see a lot of homeless people in the area. The hotel itself was ok. Our room was clean, but the restroom was in a desperate need of professional renovation. The hotel stuff was helpful and polite.

By , from Denver on Jul 26, 2017