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Fairmont Heritage Place, Ghirardelli Square

5.0 out of 5.0

Recent guest reviews

We loved the enormous, luxurious suite with high ceilings and exposed brick. It was beautiful and very clean. I loved having my own laundry in the suite. Breakfast was civilized and not a zoo like some hotels. Silverware was spotless too! Staff was pleasant and helpful.

Location and accommodations can't be beat. Zach went out of his way to make sure our stay was perfect! He arranged the AUDI car rental service for a day and we drove to the vineyards. Car was delivered and picked up from the hotel and very reasonable rates for an awesome car.

Five of us spent the weekend in a three bedroom unit on the second floor. The apartment was spacious, immaculate and accommodating. We are from the East Coast an it reminded us of an upscale apartment in NY. We were quite pleased. The housekeeping service was exceptional. For the priice, the wine and cheese service in the afternoon was below average. The Breakfast was ok. We ordered a bottle of wine that was listed on a card and waited an hour and a half for service. What you don't focus on is there is a $25 service charge on top of a gratuity to order anything. We ran out to the square rather than spend another $65 for a mediocre bottle of wine. Bottom line from our point of view, nice hotel, nice people, good location but we missed hotel services.

What can I say: it's the closest thing to a perfect hotel! The location is great: two blocks from Fisherman's wharf and great restaurants. The complementary house car will bring you to any other great spot within a two miles radius. The staff are wonderful: positive attitude and always willing to help. The concierge got us great seats at an Oakland A's game. He also organised our rental car which arrived as planed, on the morning of our departure, all at a advantageous price and a waived airport return fee. The complimentary breakfast is good and the late afternoon complementary wine and cheese offers a great transition from afternoon visits to an evening program. The rooms are very spacious, well equipped with stylish finishes. We had reserved a one bedroom suite with kitchen and living room but were upgraded to a two bedroom suite, each with its own bathroom. It included a washer and dryer which was useful for longer 4 day stay. The solid wood floors and the brick walls added the perfect touch to create a warm home like atmosphere. All in all, great value for money. It really made our trip to San Francisco a great success.

We had a number of visitors coming to San Francisco. We wanted a comfortable place for they to stay. We booked a two bedroom suite at the Fairmont Heritage. It was pricey, but the accommodations were very good, and the suite could handle 6 people easily. The visitors were comfortable, and the facilities were very convenient (full kitchen, laundry). When issues arose (coffee maker was not working) the staff responded promptly and resolved the issue. The morning coffee and light breakfast was very good, as was the evening wine and cheese opportunity.

The Fairmont Heritage is one of those few remaining outposts of civilization in our world. The staff are professional and go that one step beyond being merely friendly and helpful. It’s effortless to stay there. The rooms are spotless, comfortable and pleasing to the eye in that way that your home is, when it is. If you enjoy the area, the location is perfect. Recommended.

We recently visited San Francisco during a Spring break with our three youngest children ( 11,9 and 8). The "residence" as the associates at this property like to (and accurately) refer to the Fairmont Heritage Place was more like a working urban apartment than a hotel suite. We had two large bedrooms, each with it's own bath, a nice sized kitchen with a large dining table and all of the amenities were first class. The location of this "residence" makes it ideal for a family to visit San Francisco without ever needing to rent a car. Fisherman's Wharf/ Pier 39 and the Exploratorium are all within walking distance as is the turn- about for the Powell/Hyde cable cars. The balcony looks out onto the Ghirardelli Plaza and if the breeze is just right, you can smell the aroma of the chocolate from the nearby store. A first class property ( sorry, residence) to be sure.

Love this place!! Had a 2 bedroom on 4th floor overlooking Bay and Alcatraz. Great amenties such as high end kitchen, beautiful bathrooms, washer/dryer, continental breakfast, hour long evening wine and cheese reception, great fitness center, fire pit outdoor seating area, great location in Ghirardelli square. Although, the best amenity is the great staff. Michael, Zach and Shah were among the many that made this an amazing stay. Will definitely be back when in San Fran.

This is a great property for a family vacation. You can get rooms with 1-3 bedrooms. They are essentially high end apartments; well appointed with full kitchens, washer/dryer and great bay views (from the wool building). The staff is great and highly attentive. They have a great gym and free bikes you can use to tour around the city. A house Escalade can get you anywhere within 2 miles of the hotel. The location is easy walking distance from a lot of great sights and driving access is easy if you want to get out of the city to Marin county quickly. The continental breakfast is good and the wine/cheese in the evenings around the fire pits on the patio is a nice touch. We'll definitely be back. Good job Fairmont.

We recently stayed 3 nights at this hotel and were overwhelmed by the level of service provided. Every detail was addressed and staff were extremely friendly. The accommodations were contemporary with a touch of old world class. Our room had an excellent view of Ghiradelli Square and the bay. Accommodations were so comfortable that it was hard to leave the room!

900 N Point Street San Francisco CA

Hotel highlights

  • Walking distance to Ghirardelli Square and Lombard Street
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • 24-hour fitness center

Located in Russian Hill, Fairmont Heritage Place, Ghirardelli Square is adjacent to Ghirardelli Square and within a 10-minute walk of other popular attractions like Ripley's Believe It Or Not Museum. This 5-star hotel has 53 rooms and welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi. Centrally located in San Francisco, the hotel is also a short walk from Lombard Street and Pier 39.


Start your day off right with a free continental breakfast. Satisfy your hunger from the comfort of your room with room service.


All 53 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and DVD players. Pillowtop beds sport Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Washers/dryers, fireplaces, and iPod docks are other standard amenities.

Property features

Guests of Fairmont Heritage Place, Ghirardelli Square enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 55 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this luxury hotel include free use of bicycles, a computer station, and express check-out.

Room options

One Bedroom Bay View Residence

King 1 | Sleeps 4

Two Bedroom City View Residence

King 2 | Sleeps 6

Two Bedroom Bay View Residence

King 2 | Sleeps 6

Three Bedroom City View Residence

King 3 | Sleeps 8

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 662 reviews