The Herbert Hotel

2.5 star property
Hotel in San Francisco, steps from Union Square

Choose dates to view prices

Photo gallery for The Herbert Hotel

Check-in/check-out kiosk
Property entrance
Front of property
Desk, laptop workspace, free cribs/infant beds, rollaway beds
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry

Explore the area

View in a map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(38 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 2 Twin Beds, Hallway Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed (Seasonal)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed (Longterm Stay)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

San Francisco

Located in Union Square, The Herbert Hotel is adjacent to Union Square and within a 10-minute walk of other popular attractions like Palace Hotel. The 99 rooms at this hotel include coffee makers, flat-screen TVs, and desk chairs.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.1 miles
  • Union Square - 2 min walk - 0.1 miles
  • Warfield Theatre - 7 min walk - 0.4 miles
  • Palace Hotel - 7 min walk - 0.4 miles
  • Moscone Convention Center - 10 min walk - 0.5 miles

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪John's Grill - ‬2 min walk
  • ‪Kin Khao - ‬2 min walk

About this property

The Herbert Hotel

Hotel in San Francisco, steps from Union Square
At The Herbert Hotel, guests have access to free WiFi in public areas and laundry facilities. Staff members can answer questions about accommodations, and also provide concierge services.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, ceiling fans, and phones.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 75.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

Frequently asked questions

Is free cancellation available at The Herbert Hotel?

The Herbert Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Herbert Hotel?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at The Herbert Hotel on Mar 1, 2026 start from $89.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Herbert Hotel?

This hotel is situated in Union Square within a 10-minute walk of Union Square and Palace Hotel. You'll also find Oracle Park and Pier 39 within a short drive.

Is parking available on site at The Herbert Hotel?

No, there isn't parking at this hotel.

Does The Herbert Hotel have a casino on the premises?

No, The Herbert Hotel doesn't have a casino.

Is there an indoor pool at The Herbert Hotel?

No, there is no indoor pool at this hotel.

Does The Herbert Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Herbert Hotel feature a restaurant that includes a breakfast menu?

No, The Herbert Hotel doesn't have a restaurant that serves breakfast.

Does The Herbert Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Herbert Hotel though service animals are welcome.

Does The Herbert Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Herbert Hotel?

The closest major airport to The Herbert Hotel is Oakland Intl. Airport (OAK), which is 19.4 mi away (36 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 14.2 mi away (28-minute drive).

Can I book a room with a balcony at The Herbert Hotel?

No, there aren't any guestrooms with balconies at The Herbert Hotel.

The Herbert Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 312 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 100 out of 1002 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ivan

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities
We used to come to this hotel all the time before Covid. It used to be well taken care of and we always loved that it was quiet and you couldn’t hear anyone in the halls or the next rooms over. The last two time were quite terrible. Basic things like hand soap was not there, no body wash, no wash cloth, no hand towel. The fire smoke detector base had bleeding noise the whole night which made it hard to sleep. The curtain shade was all torn up. There was only one light that worked, had to get out of bed to turn it of and no side bed lights. Not sure what happened to this place.
Stayed 1 night in Jan 2026

8/10 Good

ALY

Liked: Cleanliness
Price is so reasonable
Stayed 10 nights in Nov 2025

8/10 Good

Araceli

Stayed 4 nights in Nov 2025

2/10 Terrible

cesare

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is outdated and not clean
Stayed 2 nights in Nov 2025

4/10 Poor

Daniel

Disliked: Cleanliness, amenities
Towels had yellow and green staining. There was no soap or body wash in the room. Sheets were turning yellow as well.
Stayed 3 nights in Oct 2025

8/10 Good

calvin

Liked: Cleanliness, staff & service, amenities
All was good basic room clean and comfortable for the price
Stayed 5 nights in Oct 2025

10/10 Excellent

Julien

Stayed 4 nights in Oct 2025

8/10 Good

Ana Carolina

Traveled with group
Liked: Staff & service
Check-in is done at another hotel on the same street. The first room I was given was not clean — there was hair in the bathroom, the bathtub was black with dirt, and there was mold on the curtains. I went to the reception to request a room change, and they were very helpful and immediately gave me another one. The second room was clean and comfortable.
Stayed 3 nights in Oct 2025

2/10 Terrible

Stephanie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No staff onsite, you have to check in a block away. Housekeeping costs extra. 2 towels total provided for 2 adults, no hand towels. Room was filthy. No fitted sheet, just a loose sheet placed over a hair-covered and mystery-stained mattress pad. Comforter was full of burn holes and filthy, covered up with a top sheet that had small stains that appeared to be blood stains. Tub was dirty and full of hair. No overhead lights in the room and one of the “reading lights” at the side of the bed shorted out the first night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Xavier

Stayed 4 nights in Oct 2025

6/10 Okay

Marharyta

Stayed 3 nights in Aug 2025

6/10 Okay

Ezra

Stayed 3 nights in Oct 2025

10/10 Excellent

JONATHAN

Stayed 1 night in Oct 2025

6/10 Okay

Ann Roberta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Oct 2025

10/10 Excellent

Labarron, Milpitas

Stayed 1 night in Oct 2025

2/10 Terrible

Josiah, Rochester Hills

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is no air conditioning in the rooms. I repeat no AC. Even worse, the windows did not open, the rooms were incredibly hot, like 75° or 80°. So hot that when I walked in I was immediately uncomfortable and took off my jacket and was still sweating. The suggestion was made to get maintenance to come up and open the window. Which was counterintuitive....because the street outside is quite noisy So the option is either enjoy a 75 or 80° room at night or have an open window with noisy street outside to cool the room down. Sadly not a workable option in either one. I had to check out within an hour of checking in because there was no way I could survive even a single night there. Thankfully the staff was very gracious and refunded everything. Oh, and I forgot to mention, you can't even check in at the hotel itself. You have to walk down a block and a half to another hotel and check in at their front desk and they give you a key for that hotel. It's really a weird situation, there's not even a person at the front desk at this hotel. In short, book any hotel but this hotel. Go book a hostel stay, which I did the night before, it was lovely. Just don't stay at The Herbert. Don't waste your money. Don't waste your time. And most importantly, don't waste an hour of your life that you can't get back and the stressful time it would be for you to go through what I had to go through. Save yourself LOL
Stayed 2 nights in Oct 2025

10/10 Excellent

Frederic

Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Location. Very, very clean. Good value for money.
Stayed 2 nights in Oct 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Yang, Springfield

Liked: Staff & service
Disliked: Cleanliness, amenities
Hair in the bath,floor and toilet . Wrong word in the notice of front desk.' one block away' write in 'One black away' I check in late at night, there is no any notice either on the door, nor the welcome message( what's the use of 'welcome'!!!!!!, or the link. So terrible. The gate were locked, I have to wait almost half an hour with coldlessnand tireness . so I have to wait and follow other guest enter.
Wrong word on the front desk notice. Use black as block. So ridiculous.
Stayed 1 night in Oct 2025

2/10 Terrible

Dion, Santa Rosa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge - no service - bad bad bad
Stayed 3 nights in Oct 2025

10/10 Excellent

Eliseo

Stayed 1 night in Oct 2025

8/10 Good

John

Traveled with partner
Liked: Property conditions & facilities
The hotel was a great value. It was near the cable car line and the BART station. The room was perfect not too small. The only issue is the shower is very slippery. It would be easy to break your hip there but that’s an easy fix. Otherwise we enjoyed our stay very much.
Stayed 3 nights in Oct 2025

8/10 Good

Jorge

Stayed 1 night in Sep 2025

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Rooms were comfortable, cleanliness could have been slightly better in the bathroom (upon arrival it seemed it needed a little more work, nothing major just small details) Staff was nice, nice building, great area close to public transportation, Union Square, lots of eating and shopping options. Overall a nice stay. Rooms were basic, but offer everything you could want. I would stay there again.
Stayed 1 night in Sep 2025