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Recent guest reviews

Charming to the core

All was well until the only elevator broke down. Fortunately it was the last day of our stay so my husband only had to walk down from the 5th floor, and only once. Still, it was difficult for him.

Buen servicio al cliente

Improve the breakfast.

We arrived close to midnight and the front desk clerk was very nice and even suggested a place nearby to get food. The property is from early 20th century and looks like it. Very cool and old fashion. I read a review that there is a ghost child on the 4th floor, but that might be false because I'm pretty sure she was in my room... 209. The 1st night I took a shower leaving the tv on ESPN and when I got out cartoons were playing on the tv. So that was a little strange but then the next morning I woke up at 6am and the cartoons were on again. So weird but nothing scary. That room also has an extra little toilet seat connected to the regular seat for a small child, possibly this ghost named Lisa. The bath/shower is one of these vintage clawfoot tubs. It's kinda inconvenient for a shower because the curtain would suck in and stick to me but this tub could be very cool if you're looking to take a bath and snap artist photos for your instagram to make your friends jealous. The entire room has that vibe. Walking to Japantown and Fillmore street for food, coffee, bars, karaoke, people watching or whatever your heart desires is all right there. Location is a 5 star along with the hotel and the people who work there. So if you're looking to get away from the tourist traps and have a more legit SF experience this is the location for you. Thank you so much for the wonderful stay!! We will be back.

We loved our stay! Highly recommend it!

The hotel is beautiful, although in need of some freshening. Huge room (suite) and a gorgeous bathroom. Biggest disappointment? No maid service. Other hotels are using Covid as an excuse to cut back. The truth is maids wear masks and gloves when cleaning between guests. Why not daily? It’s just a cost cutting ploy. This should be a fully staffed hotek.

The only problem cold bathroom needs some heat in rooms

Exterior was beautiful, interior a little tired. Hot water worked only sometimes. A bit untidy.

Great location. Very helpful staff. Old world charm. Small room but cozy, beautifully appointed and quiet.

Charming, well kept hotel, great room. Quick check-in and check-ou, quiet room.

Wonderful accommodations, Helpful staff and the restaurant was very responsive to dietary restrictions.

Good location. Nice staff. Charming old hotel. Quaint room, but, pillows are awful. It said in the room information that they had a choice of feather or foam pillows. The foam pillows were flat and hard. We requested feather pillows and were told they don't have them. Air conditioning unit turned on and off all night. No opening windows. Either freezing or hot.

Just OK...in nice neighborhood. room could use an update. good for one night.

We were spending 4 days in San Francisco and this hotel was everything that the website had shown and more. The staff was so courteous and helpful the accommodations were outstanding and the location was very easy to jump on cable cars and to walk to Chinatown in Union Square I will be looking forward to returning to this hotel in the future

Sutter St San Francisco CA

Hotel highlights

  • Close to Kaiser Permanente Medical Center and Union Square
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • 24-hour business center

Located in Western Addition within a mile (2 km) of Civic Center Plaza, Hotel Majestic is within 2 miles (3 km) of other popular sights such as Moscone Convention Center. This 58-room hotel has conveniences like free breakfast, free in-room WiFi, and a 24-hour business center.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, free local calls, and safes are also available. Housekeeping is available once per stay.


Property features

Hotel Majestic features free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Additional amenities include a meeting room, a computer station, and a library.

Room options

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Standard Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Double Room, 1 Double Bed

1 Double Bed | Sleeps 2

Guest reviews for Hotel Majestic

Everyone (18) Couples (6) Family (6)
5
Partner Couples

Charming to the core

By on Feb 3, 2024

Review comment responded on Mar 3, 2024

Greetings of the day Joshua! Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. Our team is dedicated to providing excellent service, and we're delighted that you found them to be helpful and accommodating. We look forward to welcoming you back for another fantastic stay in the future! Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

4
Partner Couples

All was well until the only elevator broke down. Fortunately it was the last day of our stay so my husband only had to walk down from the 5th floor, and only once. Still, it was difficult for him.

By on Jan 24, 2024

Review comment responded on Feb 3, 2024

Greetings of the day Linda! Thank you for sharing your experience with us, and we're truly sorry to hear about the inconvenience caused by the elevator breakdown during your stay. It was unexpected. We understand the frustration and difficulty it posed for your husband. Maintaining the comfort and convenience of our guests is of utmost importance to us, and we sincerely apologize for falling short of your expectations in this regard. We appreciate your understanding and patience during this unforeseen situation. Your feedback is invaluable to us as it helps us identify areas for improvement. Should you choose to stay with us again in the future, we will strive to provide you with a seamless and enjoyable experience from start to finish. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

4
Everyone

By on Sep 14, 2023

Review comment responded on Sep 21, 2023

Greetings of the day Bobby! Thank you very much for review of your recent stay at The Hotel Majestic. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We would be honored to host you again, and please extend this invitation to your friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Hotel Manager The Hotel Majestic

4
Family

Buen servicio al cliente

By on Feb 25, 2023

Review comment responded on Feb 25, 2023

Saludos del día Nilda! Muchas gracias por la revisión de su reciente estadía en The Hotel Majestic. Nos alegra saber que el personal fue servicial y amable. Sus comentarios son extremadamente valiosos para nosotros, ya que nos esforzamos por mejorar con todas y cada una de nuestras estadías. Al cuidar con esmero nuestro hotel con encanto, nuestra principal prioridad es poder ofrecer un ambiente muy cuidado y confortable. Será un honor recibirlo nuevamente y, por favor, extienda esta invitación también a sus amigos y familiares. ¡Esperamos convertirnos en su hogar lejos del hogar! ¡Un placer siempre! -Amit S Gerente de Hotel El Hotel Majestic

3
Everyone

Improve the breakfast.

By on Jul 4, 2022

Review comment responded on Jul 7, 2022

Greetings of the day Yazmin! Thank you very much for review of your recent stay at The Hotel Majestic. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Hopefully we will come back to regular breakfast, lunch & dinner service as soon as possible. At this moment we are offering complementary serving of breakfast. We would be honored to host you again, and please extend this invitation to your friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Hotel Manager The Hotel Majestic

5
Partner Couples

We arrived close to midnight and the front desk clerk was very nice and even suggested a place nearby to get food. The property is from early 20th century and looks like it. Very cool and old fashion. I read a review that there is a ghost child on the 4th floor, but that might be false because I'm pretty sure she was in my room... 209. The 1st night I took a shower leaving the tv on ESPN and when I got out cartoons were playing on the tv. So that was a little strange but then the next morning I woke up at 6am and the cartoons were on again. So weird but nothing scary. That room also has an extra little toilet seat connected to the regular seat for a small child, possibly this ghost named Lisa. The bath/shower is one of these vintage clawfoot tubs. It's kinda inconvenient for a shower because the curtain would suck in and stick to me but this tub could be very cool if you're looking to take a bath and snap artist photos for your instagram to make your friends jealous. The entire room has that vibe. Walking to Japantown and Fillmore street for food, coffee, bars, karaoke, people watching or whatever your heart desires is all right there. Location is a 5 star along with the hotel and the people who work there. So if you're looking to get away from the tourist traps and have a more legit SF experience this is the location for you. Thank you so much for the wonderful stay!! We will be back.

By on Jun 23, 2022

Review comment responded on Jun 24, 2022

Greetings of the day Mr. Michael! Thank you very much for candid review of your recent stay at The Hotel Majestic. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad to hear that staff was friendly and helpful to you. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We would be honored to host you again, and please extend this invitation to your friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Hotel Manager The Hotel Majestic

5
Friends

We loved our stay! Highly recommend it!

By on May 22, 2022

Review comment responded on Jun 12, 2022

Greetings of the day Ms.Tracy ! Thank you very much for review of your recent stay at The Hotel Majestic. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We would be honored to host you again, and please extend this invitation to your friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Hotel Manager The Hotel Majestic

3
Everyone

By on Oct 2, 2021

Review comment responded on Apr 3, 2022

Greetings of the day Ms. Cecilia! Thank you for staying with us and most importantly for providing us with feedback. We are glad that your experience with us was overall a positive one and you enjoyed your stay. We hope to see you again in the near future with complementary upgrade to our suite, and please extend this invitation to your friends & family as well. We hope to become your home away from home. Pleasure always! -Amit S The Hotel Majestic

4
Partner Couples

The hotel is beautiful, although in need of some freshening. Huge room (suite) and a gorgeous bathroom. Biggest disappointment? No maid service. Other hotels are using Covid as an excuse to cut back. The truth is maids wear masks and gloves when cleaning between guests. Why not daily? It’s just a cost cutting ploy. This should be a fully staffed hotek.

By , from San Marcos on Sep 26, 2021

Review comment responded on Sep 26, 2021

Greetings of the day Mr. Jim! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. We do offer stayover service upon request only. Upon check in we advice guest to inform front desk as well. we truly apologies for inconvenience. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to your friends & family as well. We hope to become your home away from home. Pleasure always! -Amit S The Hotel Majestic

5
Family Family

The only problem cold bathroom needs some heat in rooms

By on Dec 7, 2019

Review comment responded on Dec 24, 2019

Hello there, thank you for this review. We appreciate your feedback and look forward to your return! Happy holidays! Hotel Majestic Management

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