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Recent guest reviews

I did not see one person cleaning anything my entire stay. I also wrote another review on my other email stating there was a room down the hallway that had empty pizza boxes and a bag of food that was there for (3) days.

The staff at the hotel were extremely helpful and concerned about guests getting anything they needed. I forgot my cell phone charger and they brought one to my room.

The rooms are clean and protected from street noise. The windows can be opened which I appreciate. The hotel has somewhat limited amenities. My "minibar" was completely empty and when I inquired at the desk I was informed that it wasn't an oversight. Room service has a limited menu without any late night options. The housekeepers are exceptionally loud (yelling in the hallways and between rooms) which I found objectionable in the mornings.

Older but kept well. My 1st trip to San Francisco so I can't compare it to anything else.

It was unexpectedly cute. Kinda noisy in the morning but I liked it. Will stay there again

Excellent clean room and extra comfy bed. The room did appear to be haunted as we were seeing and hearing a variety of strange happenings all night in an otherwise quiet corridor.

Location is great. When the staff ask customers about green it was not clear. They did not clean your room nor taken any trash out. I would rather have them clean my room than get $5 credit.

It exceeded our expectations. We had an amazing stay at the Axiom, great staff, easy check in, wonderful room, excellent food and drinks at happy hour, at check out they offered to let us keep luggage in our room until 1pm. The location, staff, cleanliness, and comfort at Axiom were all amazing. We will be back!

Great location. Hotel is a nice combination of historic building and modern amenities.

Convenient to the Moscone Center and within walking distance to many different restaurants

Great hotel, great location. Room was on the small side , but did the job.

Unexpected treasure in the heat of downtown San Francisco.

Well located. Rooms alittle tight but comfortable.

Cyril Magnin Street San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and Warfield Theater
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, Axiom Hotel San Francisco is adjacent to Westfield San Francisco Centre and within a 15-minute walk of popular sights like Moscone Convention Center. This 152-room, 4-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a bistro and a bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

All 152 rooms feature iPod docks, refrigerators, and espresso makers. Guests can expect free WiFi and 48-inch flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

Renovated in 2016, Axiom Hotel San Francisco offers a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 67.26 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and an arcade/game room.

Room options

Room, 1 Queen Bed (ADA & TTY)

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed (ADA)

1 Queen Bed | Sleeps 4

Room, 2 Queen Beds (ADA)

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed

1 Queen Bed | Sleeps 4

Guest reviews for Axiom Hotel San Francisco

Everyone (32) Couples (3) Students (1) Family (5)
2
Business Business

I did not see one person cleaning anything my entire stay. I also wrote another review on my other email stating there was a room down the hallway that had empty pizza boxes and a bag of food that was there for (3) days.

By on May 18, 2021

Review comment responded on May 18, 2021

Greetings: Oh no! We're disturbed to hear this feedback and have already addressed it with Housekeeping Management. Please know that our guest rooms are thoroughly cleaned at least 24-hours after the prior guest has departed to ensure guest and team member safety. We're here to help and will also respond directly to your email survey. We look forward to making this right as soon as possible.

5
Everyone

The staff at the hotel were extremely helpful and concerned about guests getting anything they needed. I forgot my cell phone charger and they brought one to my room.

By on Mar 11, 2021

Review comment responded on Mar 15, 2021

Greetings! I'm delighted to hear your positive feedback, we're always happy to help! Please come back soon, and tell your friends and family. San Francisco is progressively opening back up as safety permits, with more and more activities being added frequently.

5
Everyone

By on Feb 24, 2020

4
Everyone

The rooms are clean and protected from street noise. The windows can be opened which I appreciate. The hotel has somewhat limited amenities. My "minibar" was completely empty and when I inquired at the desk I was informed that it wasn't an oversight. Room service has a limited menu without any late night options. The housekeepers are exceptionally loud (yelling in the hallways and between rooms) which I found objectionable in the mornings.

By , from California on Feb 22, 2020

Review comment responded on Mar 23, 2020

Greetings, thank you for your review! All guest feedback are important to us, so we appreciate your honesty. We apologize for the experience you received from us, but if you decide to stay with us again, we would be delighted to have you! If not, we appreciate your one time business!

4
Family

Older but kept well. My 1st trip to San Francisco so I can't compare it to anything else.

By on Feb 3, 2020

Review comment responded on Feb 4, 2020

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay will be with us again soon. Call us if there is anything we can help you with

4
Everyone

By on Dec 20, 2019

Review comment responded on Dec 20, 2019

Thank you for taking the time to review your stay. We appreciate your feedback. If there are any parts of your stay you'd like to discuss further please reach out to us directly Kind regards,

4
Family Family

It was unexpectedly cute. Kinda noisy in the morning but I liked it. Will stay there again

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

3
Family

Excellent clean room and extra comfy bed. The room did appear to be haunted as we were seeing and hearing a variety of strange happenings all night in an otherwise quiet corridor.

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay will be with us again soon.

3
Everyone

By on Aug 30, 2019

Review comment responded on Sep 3, 2019

Thank you for taking the time to review your stay with us. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

4
Everyone

By on Aug 8, 2019

Review comment responded on Aug 8, 2019

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay will be with us again soon.

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