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Hyatt Regency Rochester

3.5 star property
Pet-friendly Rochester hotel connected to the convention center, steps from Rochester Riverside Convention Center

Choose dates to view prices

Photo gallery for Hyatt Regency Rochester

Front of property - evening/night
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
125 East Main Street, Rochester, NY, 14604
  • Place, Rochester Riverside Convention Center
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪6 min walk‬
  • Place, Strong
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(19 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

7.6 out of 10
Good
(12 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

7.8 out of 10
Good
(59 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View

7.0 out of 10
Good
(9 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

King Room with ADA Shower

  • Sleeps 4

Superior Suite

  • Sleeps 4

Two Queen Room High Floor

  • Sleeps 4

Two Queen Room with River View

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 4

King Room with River View

  • Sleeps 4

King Room High Floor

  • Sleeps 2

King Room with River View High Floor

  • Sleeps 4

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About the neighborhood

Rochester

Located in Downtown Rochester, Hyatt Regency Rochester is adjacent to Rochester Riverside Convention Center and within a 10-minute walk of other popular attractions like Blue Cross Arena. This 341-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym. Centrally located in Rochester, the hotel is connected to the convention center and also a short walk from Eastman School of Music and Strong.

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.1 miles
  • Genesee River - 2 min walk - 0.1 miles
  • Blue Cross Arena - 6 min walk - 0.4 miles
  • Strong - 8 min walk - 0.5 miles
  • Eastman School of Music - 8 min walk - 0.5 miles

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Rochester Public Library - ‬4 min walk
  • ‪The Street - Craft Kitchen And Bar - ‬1 min walk
  • ‪Mercantile On Main - ‬3 min walk
  • ‪Bar Bantam - ‬4 min walk
  • ‪Patron Saint - ‬4 min walk

About this property

Hyatt Regency Rochester

Pet-friendly Rochester hotel connected to the convention center, steps from Rochester Riverside Convention Center
Guests of Hyatt Regency Rochester enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 16 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a 24-hour business center, a microwave in a common area, and express check-in.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hilton Garden Inn Rochester Downtown, NY
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  • Free WiFi
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Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 16 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CORSO ~ Bar
  • CORSO ~ Italian Casual

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 60 per pet, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

Are free cancellation options available at Hyatt Regency Rochester?

Hyatt Regency Rochester provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Hyatt Regency Rochester?

This hotel is situated in Downtown Rochester, just steps from Genesee River, and within a 10-minute walk of Strong and Blue Cross Arena. You'll also find Park Avenue and Manhattan Square Park and Ice Rink less than a mile away.

Will I be able to park at Hyatt Regency Rochester?

Yes, secured parking is offered for USD 16 per day with in/out privileges. Accessible parking is also available for guests.

Does Hyatt Regency Rochester feature a casino?

No, Hyatt Regency Rochester doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Rochester?

No, there is no indoor pool at this hotel.

Is Hyatt Regency Rochester good for couples?

Couples will appreciate amenities at this hotel, including a pillowtop mattress and slippers in each guestroom with some featuring river views.

Does Hyatt Regency Rochester have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Rochester have a restaurant that serves breakfast?

Yes, Hyatt Regency Rochester serves a full breakfast for a surcharge each morning at CORSO ~ Italian Casual.

Will Hyatt Regency Rochester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Rochester for a fee of USD 60 per pet, per stay.

Does Hyatt Regency Rochester have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt Regency Rochester?

The closest major airport to Hyatt Regency Rochester is Greater Rochester Intl. Airport (ROC), which is 6.8 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Hyatt Regency Rochester?

No, you won't find guestrooms with balconies at Hyatt Regency Rochester.

Does Hyatt Regency Rochester have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Regency Rochester.

Hyatt Regency Rochester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 112 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Bonnie

Everything was ok except breakfast and dinner. $20 for dry overcooked food. Host of restaurant was very unfriendly and not accommodating at all.
Stayed 1 night in Nov 2025

10/10 Excellent

Alyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The rooms are not sound proof but with a fan app it was totally fine.
Stayed 3 nights in Sep 2025

8/10 Good

Sara

Stayed 1 night in Sep 2025

6/10 Okay

Christian

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarbjit

Traveled with family
Liked: Staff & service, property conditions & facilities
Helpful staff , clean
Stayed 2 nights in Sep 2025

4/10 Poor

Pushpalatha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They don't clean rooms
Stayed 2 nights in Sep 2025

4/10 Poor

Nicholas

Business traveler
I usually stay at hyatt this was the worst. Bad. I would not recommend
Stayed 3 nights in Sep 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was comfortable and clean. Great location. Had to wait for an elevator for a few minutes several times since one of the three was out of order.
Stayed 2 nights in Sep 2025

4/10 Poor

Claire

Traveled with partner
Disliked: Property conditions & facilities
Staff is nice. Property is falling apart
Stayed 3 nights in Sep 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room service was good.
Blue Cross Arena
Blue Cross Arena
Stayed 1 night in Sep 2025

10/10 Excellent

Virginia

Stayed 2 nights in Sep 2025

2/10 Terrible

Talia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt ROC is NOT business friendly.

I booked the Hyatt for a business trip at the recommendation of a colleague as it is supposed to be a clean and business friendly hotel. I was very disappointed. Wi-Fi did not work, there were no instructions anywhere. There was no DO NOT DISTURB sign in the room, so service came in supposedly to clean, but cleaned all of the things that did not matter. The tv remote plus Personal items were missing from my room, they then put all of my dirty laundry on the bed. Bizarre. I appreciated the two extra water bottles. However, there was a 60th birthday party hosted and the music was blasting until well after 9:00 p.m. noise curfew . Then, early on a Saturday morning when I should be sleeping in, service banged on my door at 8:00 a.m. asking when I was checking out. Because there were no instructions left in the room, I asked him if the checkout was at 11:00 and instead of responding he just said "Okay" and walked away, which left me very confused in my blearily wakened state. On top of everything else, as I was trying to check out, two elevators were out of order, and I had to wait 27 minutes to finally squeeze in with my heavy baggage to get downstairs. Naturally, I was late for my next appt. I will not be going to a Hyatt ever again. Especially not when they charge $280 per night and then charge another $20 for lackluster breakfast AND charge for parking. This is simply disappointing and poor management. Hyatt won't get any of my money ever again, in Rochester or anywhere else.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ariel

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
The maintenance staff came knocking on my door while I had left a do not disturb door sign. While they did I was in the middle of a business call and had to keep yelling to them that I’m in the room and do not want to be disturbed. Even so, they still began opening my door and mid call I had to begin yelling at them to get out. They clearly were so unprofessional and insistent on trying to get into my room. I specifically also informed the front desk when checking in that I did not also want to have the maintenance staff come to my room.
Stayed 2 nights in Sep 2025

2/10 Terrible

Puriel, Atlanta

Stayed 3 nights in Sep 2025

2/10 Terrible

Puriel, Atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in it looked to be fine next morning I left for the day when I came back later that night the room was not restored bed was not made towels was not replaced upon the next day it was the same issue towels was not replaced an the bed was never remade. For this to a Hyatt regency I feel that it was unacceptable. I’ve stayed in other hotels that don’t set up to their standards and has had better service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2025

8/10 Good

Jolene

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Nothing
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

David Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was Great , quite and close to where we were going.
Stayed 3 nights in Aug 2025

8/10 Good

Robert

Liked: Staff & service
Our day was fine and the room was clean, but while used. Requested our room to be turned over since we were on a two nights day and they didn’t do it, which was disappointing because we had guests with us.
Stayed 2 nights in Aug 2025