Clean modern rooms. Excellent view of the Rochester skyline.
Recently remodeled so everything was fresh and clean. Super friendly staff.
It was difficult to order food after a late flight, and service was minimal. Breakfast service was good. Halls were quiet.
Really excellent stay in this spotless and well appointed hotel. The restaurant and small lobby snack shop were good too.
The shuttle was a nice service for a 6:30 am flight.
Convenient, clean, comfortable bed, friendly staff
Sam who greeted us when we arrived is a great asset to your team. Our bags were brought to the room & just genuinely went out of his way to answer our questions! Very helpful...great smile! Your entire staff seemed tuned in to customer service!
Nice comfortable room, great tv and bed. Gym was small and really poorly equipped. Breakfast mediocre.
Good location and nice staff, otherwise disappointing. Walls paper thin. Starting at 5 am I could hear the conversation of men in the adjoining room like they were in mine. Shoddy renovation job: unfinished ceiling in shower and paint drip on shower tile. Stocked with only one regular coffee pack. Room could have used a dusting. Elevator painfully slow. Marketplace super expensive
Clean and convenience to move around area, staff was friendly
Nice hotel and great amenities. Great location and easy access to restaurants
Great front desk people . Air in room sucked . Great food . Great experience . Morton’s was good but food was cold
Located in Downtown Rochester, Hyatt Regency Rochester is adjacent to Rochester Riverside Convention Center and within a 10-minute walk of other popular attractions like Blue Cross Arena. This 341-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. Centrally located in Rochester, the hotel is connected to the convention center and also a short walk from Eastman School of Music and Strong.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11 AM.
Hyatt Regency Rochester's 341 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Free newspapers, free bottled water, and safes are also available. Housekeeping is available on request.
Guests of Hyatt Regency Rochester have access to an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 17.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a microwave in a common area, and express check-in.
Thank you so much for choosing the Hyatt Regency Rochester!! And for the 4/5 review! We look forward to another opportunity at hosting you again in the future. Should you need any assistance, please don't hesitate to reach out directly! Thanks again!
Clean modern rooms. Excellent view of the Rochester skyline.
Thanks for the great rating and review!
Recently remodeled so everything was fresh and clean. Super friendly staff.
Hi Jessica. Thanks for the review! We hope you are able to visit us again soon.
It was difficult to order food after a late flight, and service was minimal. Breakfast service was good. Halls were quiet.
Really excellent stay in this spotless and well appointed hotel. The restaurant and small lobby snack shop were good too.
The shuttle was a nice service for a 6:30 am flight.
Thank you for taking the time to review the Hyatt Regency Rochester! It looks like we dropped ball during your stay and I sincerely apologize about that. Please feel free to give us a call here at the hotel if you would like to discuss your stay in more detail.
Convenient, clean, comfortable bed, friendly staff
Thank you for taking the time to review the Hyatt Regency Rochester! We truly appreciate your feedback and look forward to seeing you again in the future!
Sam who greeted us when we arrived is a great asset to your team. Our bags were brought to the room & just genuinely went out of his way to answer our questions! Very helpful...great smile! Your entire staff seemed tuned in to customer service!
Thank you for taking the time to review the transformed Hyatt Regency Rochester! We appreciate your feedback and look forward to seeing you again in the future!
Thanks for the great rating!