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Hyatt Regency Rochester

3.5 star property
Pet-friendly Rochester hotel connected to the convention center, steps from Rochester Riverside Convention Center

Choose dates to view prices

Photo gallery for Hyatt Regency Rochester

Front of property - evening/night
Exterior
Bar (on property)
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
125 East Main Street, Rochester, NY, 14604
  • Place, Rochester Riverside Convention Center
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪6 min walk‬
  • Place, Strong
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(19 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

7.6 out of 10
Good
(12 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

7.8 out of 10
Good
(59 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View

7.0 out of 10
Good
(9 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

King Room with ADA Shower

  • Sleeps 4

Superior Suite

  • Sleeps 4

Two Queen Room High Floor

  • Sleeps 4

Two Queen Room with River View

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 4

King Room with River View

  • Sleeps 4

King Room High Floor

  • Sleeps 2

King Room with River View High Floor

  • Sleeps 4

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8.2 out of 10, Very Good, 857 reviews
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About the neighborhood

Rochester

Located in Downtown Rochester, Hyatt Regency Rochester is adjacent to Rochester Riverside Convention Center and within a 10-minute walk of other popular attractions like Blue Cross Arena. This 341-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym. Centrally located in Rochester, the hotel is connected to the convention center and also a short walk from Eastman School of Music and Strong.

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.1 miles
  • Genesee River - 2 min walk - 0.1 miles
  • Blue Cross Arena - 6 min walk - 0.4 miles
  • Strong - 8 min walk - 0.5 miles
  • Eastman School of Music - 8 min walk - 0.5 miles

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Rochester Public Library - ‬4 min walk
  • ‪The Street - Craft Kitchen And Bar - ‬1 min walk
  • ‪Mercantile On Main - ‬3 min walk
  • ‪Bar Bantam - ‬4 min walk
  • ‪Patron Saint - ‬4 min walk

About this property

Hyatt Regency Rochester

Pet-friendly Rochester hotel connected to the convention center, steps from Rochester Riverside Convention Center
Guests of Hyatt Regency Rochester enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 16 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a microwave in a common area, and express check-in.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hilton Garden Inn Rochester Downtown, NY
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 857 reviews
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The price is $139
Jan 19 - Jan 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CORSO ~ Bar
  • CORSO ~ Italian Casual

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 60 per pet, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

Are free cancellation options available at Hyatt Regency Rochester?

Hyatt Regency Rochester provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Rochester?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Rochester on Feb 11, 2026 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Regency Rochester?

This hotel is situated in Downtown Rochester, just steps from Genesee River, and within a 10-minute walk of Strong and Blue Cross Arena. You'll also find Park Avenue and Manhattan Square Park and Ice Rink less than a mile away.

Is there parking available at Hyatt Regency Rochester?

Yes, secured parking is offered for USD 16 per day with in/out privileges. Accessible parking is also available for guests.

Does Hyatt Regency Rochester feature a casino?

No, Hyatt Regency Rochester doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Rochester?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hyatt Regency Rochester?

Couples will appreciate amenities at this hotel, including a pillowtop mattress and slippers in each guestroom with some featuring river views.

Does Hyatt Regency Rochester have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Rochester have a restaurant that serves breakfast?

Yes, Hyatt Regency Rochester serves a full breakfast for a surcharge each morning at CORSO ~ Italian Casual.

Will Hyatt Regency Rochester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Rochester for a fee of USD 60 per pet, per stay.

Does Hyatt Regency Rochester have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt Regency Rochester?

The closest major airport to Hyatt Regency Rochester is Greater Rochester Intl. Airport (ROC), which is 7 mi away (12 minutes by car).

Are there rooms with balconies at Hyatt Regency Rochester?

No, there aren't any guestrooms with balconies at Hyatt Regency Rochester.

Does Hyatt Regency Rochester have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Regency Rochester.

Hyatt Regency Rochester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 396 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 178 out of 1005 reviews
Rating 4 - Poor. 113 out of 1005 reviews
Rating 2 - Terrible. 104 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2025

8/10 Good

Bonnie

Everything was ok except breakfast and dinner. $20 for dry overcooked food. Host of restaurant was very unfriendly and not accommodating at all.
Stayed 1 night in Nov 2025

8/10 Good

LISA, Niagara Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Parking ramp is somewhat of an obstacle course but you feel safe and secure. Hotel lobby and room was very clean. Breakfast had some issues like rotting bananas. The fruit for yogurt was just about empty. The French toast sticks were hard as a rock. Staff was very nice and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Deana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was vry clean, the lobby was nice an always smelled good only thing i wish they had a microwave in the room. I loved how you had to have a code to get in and out of garage with made things safer
Stayed 2 nights in Oct 2025

2/10 Terrible

Brendan

Disliked: Cleanliness, property conditions & facilities
Room bathroom had a toilet issue where water was leaking into bathroom floor. Hotel was unable to move me into another room
Stayed 2 nights in Oct 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From check in to check out, it was perfect. We had tickets to the Arena, and getting to the hotel and getting to the venue was easy. All good.
Stayed 1 night in Oct 2025

10/10 Excellent

Regan

Stayed 1 night in Oct 2025

6/10 Okay

Eric

Liked: Staff & service
The hotel was just ok. We were looking forward to using the pool but turned out to be freezing and the hot tub doesn’t work as it’s boarded up. The pool area wasn’t very clean either. We asked for more soaps etc for the room and no one ever came with them. In general the stay was fine I suppose I just was hoping for more from a Hyatt.
Stayed 2 nights in Oct 2025

2/10 Terrible

Carol

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Counter staff had attitude made service. I spoke no English second bed was requested took over a day to get showered. Didn’t work completely safe did not work. Refrigerator was frozen over. No privacy tag to hang on door made entered room made bed even with all of our stuff there but did not return the next day to try it again overall dissatisfied with this facility will not return 100%. It will not recommend this property to anyone.
Stayed 3 nights in Oct 2025

8/10 Good

Mandy

Stayed 2 nights in Oct 2025

6/10 Okay

YoungHee, Long Island City

Traveled with family
Disliked: Staff & service, amenities
The elevator was broken and they didn’t provide any alternative solution. Just said they are working on it. Also staff were unfriendly. They were chatting themselves while I was trying to check in and I couldn’t hear what the other staff was saying.
Stayed 2 nights in Oct 2025

4/10 Poor

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Front Desk and Security Experience – Not What I Expected from a Hyatt I recently stayed at the Hyatt Regency in Rochester, NY, and unfortunately, my experience was not what I expected from a brand with Hyatt’s reputation. From the moment we arrived, the front desk staff set the wrong tone. They didn’t have my room ready at the check in time as promised by 3pm I didn’t get into a room until 9 O’clock pm the day of my check in.They were not welcoming, seemed disinterested, and came across as rude — not the kind of first impression anyone wants when checking in. Equally disappointing was the security staff, who were unfriendly and unapproachable, which made us feel uncomfortable during our stay. That said, I want to acknowledge the housekeeping team, who were excellent — our room was spotless and they stayed on top of everything throughout our stay. Also, kudos to the bar staff and the morning restaurant crew — they were kind, attentive, and genuinely welcoming, which was a refreshing contrast to the front desk experience. Overall, the service was hit or miss. While some teams clearly take pride in their work, others made the stay feel less than hospitable. Until the front desk and security staff improve their professionalism and attitude, I would think twice before booking here again.
Stayed 4 nights in Sep 2025

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The elevators were mostly not working during our stay, but the staff kindly supported the line using the Service Elevator, - unexpected but effective.
Stayed 1 night in Oct 2025

4/10 Poor

Jeff

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Th
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Traveled with family
We had an issue in one room and was moved to another. The other room had an issue in the bathroom. The elevator in Saturday was slow and we had to take the stairs. The hotel does need to be updated.
Stayed 3 nights in Sep 2025

8/10 Good

Heather

Stayed 1 night in Oct 2025

4/10 Poor

Jeff

Traveled with partner
Disliked: Amenities, property conditions & facilities
Two of the three elevators were broken and had been for days. That should be a priority when you have 25 floors. Also, the ice machine on the 22nd floor was broken, I was not going to wait an hour for the elevator to go to the ice machine on the 11th floor. Disappointing
Stayed 1 night in Oct 2025

4/10 Poor

Peter

Business traveler
Disliked: Amenities, property conditions & facilities
Really dated, the escalators didn't work Carpet worn and dated/
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Alyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The rooms are not sound proof but with a fan app it was totally fine.
Stayed 3 nights in Sep 2025

8/10 Good

Sara

Stayed 1 night in Sep 2025

6/10 Okay

Christian

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarbjit

Traveled with family
Liked: Staff & service, property conditions & facilities
Helpful staff , clean
Stayed 2 nights in Sep 2025

4/10 Poor

Pushpalatha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They don't clean rooms
Stayed 2 nights in Sep 2025