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Recent guest reviews

Clean modern rooms. Excellent view of the Rochester skyline.

Recently remodeled so everything was fresh and clean. Super friendly staff.

It was difficult to order food after a late flight, and service was minimal. Breakfast service was good. Halls were quiet.

Really excellent stay in this spotless and well appointed hotel. The restaurant and small lobby snack shop were good too.

The shuttle was a nice service for a 6:30 am flight.

Convenient, clean, comfortable bed, friendly staff

Sam who greeted us when we arrived is a great asset to your team. Our bags were brought to the room & just genuinely went out of his way to answer our questions! Very helpful...great smile! Your entire staff seemed tuned in to customer service!

Nice comfortable room, great tv and bed. Gym was small and really poorly equipped. Breakfast mediocre.

Good location and nice staff, otherwise disappointing. Walls paper thin. Starting at 5 am I could hear the conversation of men in the adjoining room like they were in mine. Shoddy renovation job: unfinished ceiling in shower and paint drip on shower tile. Stocked with only one regular coffee pack. Room could have used a dusting. Elevator painfully slow. Marketplace super expensive

Clean and convenience to move around area, staff was friendly

Nice hotel and great amenities. Great location and easy access to restaurants

Great front desk people . Air in room sucked . Great food . Great experience . Morton’s was good but food was cold

East Main Street Rochester NY

Hotel highlights

  • Walking distance to Blue Cross Arena and Eastman School of Music
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Rochester, Hyatt Regency Rochester is adjacent to Rochester Riverside Convention Center and within a 10-minute walk of other popular attractions like Blue Cross Arena. This 341-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. Centrally located in Rochester, the hotel is connected to the convention center and also a short walk from Eastman School of Music and Strong.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11 AM.


Rooms

Hyatt Regency Rochester's 341 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Free newspapers, free bottled water, and safes are also available. Housekeeping is available on request.


Property features

Guests of Hyatt Regency Rochester have access to an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 17.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a microwave in a common area, and express check-in.

Room options

Room, 1 King Bed, River View

1 King Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Room, 1 King Bed, River View (High Floor)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Regency Rochester

Everyone (12) Couples (1) Family (8)
5
Everyone

By on Jul 19, 2020

Review comment responded on Jul 20, 2020

Thanks for the great rating!

4
Everyone

By on Jun 7, 2020

Review comment responded on Jun 8, 2020

Thank you so much for choosing the Hyatt Regency Rochester!! And for the 4/5 review! We look forward to another opportunity at hosting you again in the future. Should you need any assistance, please don't hesitate to reach out directly! Thanks again!

4
Partner Couples

Clean modern rooms. Excellent view of the Rochester skyline.

By on Feb 29, 2020

Review comment responded on Mar 2, 2020

Thanks for the great rating and review!

4
Business Business

Recently remodeled so everything was fresh and clean. Super friendly staff.

By , from Minneapolis on Feb 19, 2020

Review comment responded on Feb 19, 2020

Hi Jessica. Thanks for the review! We hope you are able to visit us again soon.

5
Family

It was difficult to order food after a late flight, and service was minimal. Breakfast service was good. Halls were quiet.

By on Sep 19, 2019

5
Business Business

Really excellent stay in this spotless and well appointed hotel. The restaurant and small lobby snack shop were good too.

By on Sep 19, 2019

5
Family Family

The shuttle was a nice service for a 6:30 am flight.

By on Sep 10, 2019

1
Everyone

By on Aug 2, 2019

Review comment responded on Aug 9, 2019

Thank you for taking the time to review the Hyatt Regency Rochester! It looks like we dropped ball during your stay and I sincerely apologize about that. Please feel free to give us a call here at the hotel if you would like to discuss your stay in more detail.

5
Business Business

Convenient, clean, comfortable bed, friendly staff

By on Jul 24, 2019

Review comment responded on Jul 24, 2019

Thank you for taking the time to review the Hyatt Regency Rochester! We truly appreciate your feedback and look forward to seeing you again in the future!

5
Family Family

Sam who greeted us when we arrived is a great asset to your team. Our bags were brought to the room & just genuinely went out of his way to answer our questions! Very helpful...great smile! Your entire staff seemed tuned in to customer service!

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Thank you for taking the time to review the transformed Hyatt Regency Rochester! We appreciate your feedback and look forward to seeing you again in the future!

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