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Hyatt Regency Rochester

3.5 star property

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Photo gallery for Hyatt Regency Rochester

Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Front of property - evening/night
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
125 East Main Street, Rochester, NY, 14604
  • Place, Rochester Riverside Convention Center
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪6 min walk‬
  • Place, Strong
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(19 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

7.8 out of 10
Good
(13 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

7.8 out of 10
Good
(61 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View

7.2 out of 10
Good
(10 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Rochester

Located in Downtown Rochester, Hyatt Regency Rochester is adjacent to Rochester Riverside Convention Center and within a 10-minute walk of other popular attractions like Blue Cross Arena. This 341-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym. Centrally located in Rochester, the hotel is connected to the convention center and also a short walk from Eastman School of Music and Strong.

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.1 miles
  • Blue Cross Arena - 6 min walk - 0.4 miles
  • Genesee River's High Falls - 8 min walk - 0.5 miles
  • Strong - 8 min walk - 0.5 miles
  • Eastman School of Music - 8 min walk - 0.5 miles

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Rochester Public Library - ‬4 min walk
  • ‪The Street - Craft Kitchen And Bar - ‬1 min walk
  • ‪Mercantile On Main - ‬3 min walk
  • ‪Bar Bantam - ‬4 min walk
  • ‪Am/Fm Coffee - ‬6 min walk

About this property

Hyatt Regency Rochester

Guests of Hyatt Regency Rochester enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 16 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a 24-hour business center, a microwave in a common area, and express check-in.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CORSO ~ Bar
  • CORSO ~ Italian Casual

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 12 2026 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 60 per pet, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

Are free cancellation options available at Hyatt Regency Rochester?

Hyatt Regency Rochester provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Rochester?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Rochester on Apr 12, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Regency Rochester?

This hotel is situated in Downtown Rochester, just steps from Rochester Riverside Convention Center and Genesee River, and within a short walk of Strong. You'll also find Blue Cross Arena and Park Avenue less than a mile away.

Is there parking available at Hyatt Regency Rochester?

Yes, secured parking is offered for USD 16 per day with in/out privileges. Accessible parking is also available for guests.

Does Hyatt Regency Rochester feature a casino?

No, Hyatt Regency Rochester doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Rochester?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from February 12 2026 until March 31 2026 (subject to change).

Is Hyatt Regency Rochester a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a pillowtop mattress and slippers in each guestroom with some featuring river views.

Does Hyatt Regency Rochester have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Rochester have a restaurant that serves breakfast?

Yes, Hyatt Regency Rochester serves a full breakfast for a surcharge each morning at CORSO ~ Italian Casual.

Will Hyatt Regency Rochester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Rochester for a fee of USD 60 per pet, per stay.

Does Hyatt Regency Rochester have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt Regency Rochester?

The closest major airport to Hyatt Regency Rochester is Greater Rochester Intl. Airport (ROC), which is 7 mi away (12 minutes by car).

Can I book a room with a balcony at Hyatt Regency Rochester?

No, you won't find guestrooms with balconies at Hyatt Regency Rochester.

Does Hyatt Regency Rochester have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Regency Rochester.

Hyatt Regency Rochester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 116 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dexter

Stayed 1 night in Dec 2025

8/10 Good

Martin

Stayed 1 night in Dec 2025

6/10 Okay

Zanine

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The staff was really nice and helpful. The room was not completely clean upon arrival.

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2025

10/10 Excellent

Nelfa

Liked: Cleanliness, staff & service, amenities
The room was super clean, I felt very good, I'll be back soon, this hotel is already my favorite
Stayed 1 night in Dec 2025

10/10 Excellent

talaysha

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher, Burlington

Stayed 2 nights in Oct 2025

6/10 Okay

Suzannne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff not accommodating and inefficient. Took long time to check out.
Stayed 3 nights in Dec 2025

4/10 Poor

Caroline

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had asked for a late checkout and was attended to in a rude manner the bathroom shower flower was cracked .the lady didn't even try .
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Stayed 1 night in Nov 2025

2/10 Terrible

Wayne Lydell

Stayed 3 nights in Nov 2025

4/10 Poor

Wayne Lydell

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
They booked me into a filthy room and it was not updated. I learned from another white guest that his room was updated clean and wonderful. I feel as if I was given an outdated dirty room due to my race and being profiled when arriving. I had to request a new room and they moved me to another room. Very unpleasant experience.
Stayed 1 night in Nov 2025

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No continental breakfast which was advertised, room was incredibly run down. Water damage in bathroom. Beds were uncomfortable, stained pillowcases. Was supposed to have a river view room and did not. Advertised jacuzzi tub which was not in working order. Terrance was closed.
Stayed 1 night in Nov 2025

4/10 Poor

Qader

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room felt neglected.
Stayed 2 nights in Nov 2025

10/10 Excellent

Xash

Stayed 1 night in Nov 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dark and no lighting options. The bathroom did not have any ventilation.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Check-in was fast and easy. Bed was very comfortable.
Stayed 1 night in Nov 2025

6/10 Okay

Jonathan

Disliked: Cleanliness
Breakfast was not good
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great locstion. Walking distance to Blue cross arena and Dinosaur BBQ. Big clean hotel easy to navigate hotel with parking garage attached.
My room on 21st floor
Welcome to Rochester sign
View from room
View from room
Stayed 1 night in Nov 2025

8/10 Good

Bonnie

Everything was ok except breakfast and dinner. $20 for dry overcooked food. Host of restaurant was very unfriendly and not accommodating at all.
Stayed 1 night in Nov 2025

4/10 Poor

lamont

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good
Stayed 1 night in Nov 2025

10/10 Excellent

Kalen

Stayed 1 night in Nov 2025