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Hotel on Monroe, BW Signature Collection

2.5 star property
Suburban hotel in Rochester with free parking

Choose dates to view prices

Photo gallery for Hotel on Monroe, BW Signature Collection

Reception
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2323 Monroe Avenue, Rochester, NY, 14618
  • Place, Strong
    ‪8 min drive‬
  • Place, University of Rochester
    ‪8 min drive‬
  • Place, Strong Memorial Hospital
    ‪8 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Rochester

Located in Brighton, Hotel on Monroe, BW Signature Collection is within a 10-minute drive of popular attractions such as George Eastman Museum and Strong. The 23 rooms at this hotel include flat-screen TVs, pillowtop beds, and Egyptian cotton linens.

What's nearby

  • George Eastman Museum - 6 min drive - 3.8 miles
  • Strong - 8 min drive - 4.0 miles
  • University of Rochester - 8 min drive - 5.4 miles
  • Eastman School of Music - 8 min drive - 4.9 miles
  • Strong Memorial Hospital - 8 min drive - 5.4 miles

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Tom Wahl's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Hotel on Monroe, BW Signature Collection

Suburban hotel in Rochester with free parking
Guests of Hotel on Monroe, BW Signature Collection enjoy features like free WiFi in public areas. There's free parking if you drive.
Guests can expect free wired internet and 42-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Free newspapers, free long-distance calls, and free local calls are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Games

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1967
  • Renovated entire property - October 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's DirectKey mobile app before check-in

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for USD 45 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Frequently asked questions

What can I see around Hotel on Monroe, BW Signature Collection?

This hotel is situated in Brighton, close to Strong, Park Avenue, and Highland Park. You'll also find Rochester Museum and Science Center and Blue Cross Arena within a short drive.

How much does it cost to stay at Hotel on Monroe, BW Signature Collection?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Hotel on Monroe, BW Signature Collection on Oct 20, 2025 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel on Monroe, BW Signature Collection?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel on Monroe, BW Signature Collection feature a casino on the premises?

No, Hotel on Monroe, BW Signature Collection doesn't have a casino.

Is there an indoor pool at Hotel on Monroe, BW Signature Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel on Monroe, BW Signature Collection?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and streaming services.

Does Hotel on Monroe, BW Signature Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel on Monroe, BW Signature Collection have a restaurant that serves breakfast?

No, Hotel on Monroe, BW Signature Collection doesn't have a restaurant that serves breakfast.

Does Hotel on Monroe, BW Signature Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel on Monroe, BW Signature Collection for a fee of USD 45 per accommodation, per stay.

Does Hotel on Monroe, BW Signature Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel on Monroe, BW Signature Collection?

The closest major airport to Hotel on Monroe, BW Signature Collection is Greater Rochester Intl. Airport (ROC), which is 7.9 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hotel on Monroe, BW Signature Collection?

Yes, some guestrooms at Hotel on Monroe, BW Signature Collection offer a balcony.

Reviews

Hotel on Monroe, BW Signature Collection Reviews

8.2

Very Good

9.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 187 out of 358 reviews
Rating 8 - Good. 81 out of 358 reviews
Rating 6 - Okay. 46 out of 358 reviews
Rating 4 - Poor. 25 out of 358 reviews
Rating 2 - Terrible. 19 out of 358 reviews

Reviews

6/10 Okay

Chihiro, Corning

Business traveler
Liked: Cleanliness
Disliked: Amenities
It was clean enough, and served its purpose for what I paid for. But the "office" that contains amenity is open only from 8am and I needed to leave before that, and I didn't realize there's no coffee maker or anything in the actual room. A portable fridge barely worked, and there was no freezer part to freeze my freeze packs. It was 90+ degrees and I needed to prepare for a work day outside. It was clean though, and AC worked. But I would call this a motel not a hotel...
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Traveled with partner
Liked: Amenities, property conditions & facilities
Convenient and easy self check. No staff. Nice coffee shop next door. Floor was dirty, but beds clean.
Stayed 1 night in Jul 2025

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Freindly Staff
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Staff is very friendly and helpful. You could call at all times of the day and they were always willing to help. Room was clean and spacious. Very good bang for your buck
Stayed 1 night in Jun 2025

8/10 Good

Miriam

Liked: Cleanliness
In general this hotel was just what we were looking for. But on the evening of our arrival we had a hard time finding a place to park. Another criticism is that, although the bathroom was fine and the shower was wonderful, there were no towel racks in the bathroom. Most concerning of all, however, was the very slippery surface in the shower. Absolutely dangerous. Still, decent value for the money.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan, Brooklyn

Stayed 2 nights in Jun 2025

10/10 Excellent

Deneen

Stayed 1 night in Jun 2025

6/10 Okay

Dana

Traveled with family
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time at this hotel and it didnt disappoint. perfect hotel if you dont need any of the extra stuff and still want to be close to city. restaurants and shopping close by and right on a bus line or walkable to downtown
Stayed 2 nights in Jun 2025

4/10 Poor

ED

Traveled with family
Check in is via phone app. No front desk. Was remodeled but not new enough. Still looks & smells old. Has desk phone but no dial tone. Could not call for a later check out time. Not worth what I paid for it, compared to other hotels in the area. Not saying which the others are for fear they will sell out when I need to stay there.
Stayed 1 night in Jun 2025

2/10 Terrible

Marcia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Definitely NOT a boutique hotel.

Not a "boutique" hotel as they advertise. I would consider it a nice motel. We called in the AM to confirm the room and was told we had room V and would get an email with instructions. The link we received did not work. Our room was changed to C but we did not get the text with check in instructions until 10PM and there was nobody in the office at 9pm when we got there. Flooring was LVT but felt gritty. Carpet at the entry door would have been nice. No full length mirror. Wardrobe rack was located in bathroom with no closet. No coffee maker or microwave in room. Lighting is super bright and harsh. To turn on the bedside light you have to get out of bed and walk to the back wall. No switch that can be reached from the bed. Both lights go on at once and are very bright. Sink was clogged and would fill up. Only basic TV channels were available thru AppleTV. You had to have an your own account to watch on apps. The bathroom door is a barn door that did not cover the entire doorway and did not seal or lock so from the bed you could hear ALL the bathroom noises. The toilet flushing would wake me up. N Cars parked only a few feet from the room so in the morning when a truck was left running the fumes came in the widow. The A/C heating unit is only a few feet from the bed and VERY LOUD. If you need quit when you sleep bring ear plugs. The second level is only accessible from staircases in the back. Not convient if you have lugga
Clogged sink
Bathroom door offered no privacy or noise barrier
Lack of attention to detail
bedside lights were super bright and you had to get out of bed to turn them on
Stayed 1 night in Jun 2025

6/10 Okay

Olutoyin

Traveled with family
Disliked: Cleanliness
We were only there for one night and the stay was okay. In our unit the toilet seat would not stay up and I also noticed human hair in the bathroom.
Stayed 1 night in Jun 2025

6/10 Okay

Danielle

Stayed 4 nights in Jun 2025

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was everything we needed, no frills, but nice, clean, a great location and the owner and staff were exceptional.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness
Check in and out process is a tad strange but what a cool property! Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriele

Stayed 1 night in Jun 2025

10/10 Excellent

samantha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice stay, perfect quiet location but still close to many things. Walkable and drivable. Nice new upgraded amenities.
Stayed 1 night in Jun 2025

10/10 Excellent

Isiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this place! I’ve been to about 25 different hotels in NYS, and NJ within the last year. I’ve been to almost all of the hotels near Rochester NY. This one is by far the best out of all of them. I haven’t experienced uncleanliness, cigarette smoke, or loud noises out of the 3 times I’ve stayed here. I thought for sure I’ll experience at least cigarettes smoke once out of the three times but nope! I absolutely love that!! I hate the smell of cigarettes! Anyway, the rooms are just a tad smaller than most of the places I’ve been, but still by far the best. They send a code to your phone, follow the easy instructions at the illuminated electronic key box to the left of the office door. After you punch in your code, your key box will pop open with your key inside. Pretty cool. You don’t have to talk to anyone, and most importantly you don’t have to waste time standing in line waiting for someone to check you in. It’s a super fast check in. Very convenient!
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I really wanted to like this property but the check in process and in room entertainment left too much to be desired. Property is centrally located, near food, stores, and easy access to parking and transportation. My preference is to either talk with a person and get my key or have a mobile key option. I didn’t like having to get the key from a lock box that required a link to get to a code to get to the key. Call me old fashioned. Also, it was so confusing to use the TV in the room. It was some type of streaming device with multiple remote controls. As I type this I realize I might have turned into “get off my lawn” guy.
Stayed 1 night in May 2025

10/10 Excellent

Ingrid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, fun decor, very convenient to St John Fisher.
Stayed 1 night in May 2025

6/10 Okay

Tammy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was clean however very small and the bed was clean.... but uncomfortable.
Stayed 1 night in May 2025

10/10 Excellent

Charles, Rochester

Stayed 1 night in Apr 2025

8/10 Good

Tapan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms & excellent attention to service!
Stayed 2 nights in May 2025