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Staybridge Suites Rochester University

3.0 out of 5.0

Recent guest reviews

Wouldn't clean room or make beds because our own blanket was on them. We were told they will not and do not touch personal belongings. I asked where it says that at the hotel and the manager said there are no signs but all hotel customers know this. As it is a universal policy among ALL HOTELS. We told him this was the first hotel to say and do this amd he said the other places were wrong for cleaning our rooms then. Bathroom light blew and they had no maintenance staff on nights on the weekends. So they gave us a table lamp to use for showering and using the bathroom. Not very safe idea. Manager Laroy just made excuses. When asked about a refund we were told they could only refund to expedia(?) and we would have to try to get the money back from them. And they probably wouldn't do that. Wont stay at a Staybridge again.

I flew in to Rochester at midnight and was able to get to the hotel and get to my room quickly. The staff was very friendly.

Had variety for food and drinks. Room was spacious and nice. Staff was very friendly

Air unit to loud. People above me heard all night walking around till 3:00

We chose the Staybridge Suites Rochester University based on past experience at other locations and this locations proximity to Strong Memorial Hospital. The hotel was clean, our room was comfortable and had the amenities we required. The 4 minute drive to Strong lessened our stress level on a day where every little bit helped. The location right on the Genesee Riverwalk was perfect and the evening social and hearty breakfast added additional value to the stay. The staff was great as well. We won't consider staying anywhere else on our future visits to Strong as this hotel fits our needs perfectly and I would recommend it to anyone visiting either Strong Memorial Hospital or the University of Rochester.

Our room 4013 was near the elevator. I was worried about noise, but was not bothered by the ding of the arriving elevator or people congregating. The room was spacious and in good repair. The only problem we encountered occurred one day when the 4th floor hallway smelled of sauerkraut the whole day! It's great that one can cook in the room but it would have also been good if there was a way to vent cooking odors or at least have a can of odor neutralizer available. We used the indoor pool ( a nicely laid out area) and one day even had it to ourselves. We loved the view of the river from the common area, the outdoor deck and walking trails.

it was very nice stay there. absolutely love the view and service, especially best location to university of rochester.

We traveled to Rochester for a wedding, and Staybridge was a fantastic spot for us. Loved the breakfast, and loved having a drink on the back patio with a fantastic view of the river.

Great location right next to the University of Rochester. Near places to eat. If you are visiting the University, this is the place to stay!

Excellent suite accommodations and would highly recommend. Toilet didn't flush completely, but we stayed for one night and we figured housekeeping will notice the issue in the morning.

It was all good, suggest more light in the parking area

The entire experience was a pleasant surprise. Checking in was very nice & the view of the river from the room was great & breakfast was awesome. All employees went above & beyond to be friendly & make us feel appreciated.

We really enjoyed this hotel. We stayed tow nights here during our 10 day NY trip. This was the best hotel out of 5 we stayed in during this vacation. Staff was very friendly. Breakfast was good. We were surprised by special social time free dinner on Thursday night. Location was also perfect for us since we were right next to the trails by the river.

Very comfortable, and close to trails. Location was good for me.

Took my wife and niece and nephew to Tochester for the weekend to visit the Strong Museum. Hotel had indoor pool, great breakfast, wonderful staff! The pool was too cold for the kids, but hey the outside temp was single digits. Rochester in January, huh? That was literally the only downside to our trip. Rooms were awesome, quiet, and very clean. We will return...

This hotel was well worth it. Great location and picturesque setting. Breakfast buffet better than most hotels of this caliber.

Stayed one night to drop daughter off at RIT.Very clean room ,comfortable bed and pillows,bathroom immaculate.Full kitchen that I didn't use.Slew rear of restaurants and stores minutes away by car.Immediate neighborhood a little sketchy.

I was pleasantly surprised. It was my first time and hope it won't be my last. No complaints. Real friendly staff. Beds are awesome. Fully stocked kitchens. Well kept.

The hotel is gorgeously situation right on the river with ducks and seagulls galore. The breakfast was hot, filling, and a good start for each day. At night we enjoyed the fire, pool, and hot tub. The rooms are lovely and fresh. The flat screen TVs are fun to watch and all electronics work there! The teenage boys could not stop thanking me for finding such a great hotel.

This is the second time i have stayed here, all the personal were great people, they maded you feel like family. I will stay at Staybridge Suites every time i have to make a trip to Rochester. Thank you for being a great place

1000 Genesee St Rochester NY

Hotel highlights

  • Walking distance to University of Rochester
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

University of Rochester is a short stroll from Staybridge Suites Rochester University, and other popular attractions like Genesee River's High Falls are within a few miles (5 km). This 3-star aparthotel has 88 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and free self parking. Also close to this Rochester aparthotel are Genesee Valley Park and Strong Memorial Hospital.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 88 air-conditioned apartments feature kitchens and space to spread out with sitting areas. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.


Property features

At Staybridge Suites Rochester University, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle at scheduled times. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Additional amenities include a 24-hour business center, laundry facilities, and a convenience store.

Room options

Standard Suite

Queen 1 | Sleeps 3

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Suite, Multiple Beds, Non Smoking

King 1 | Sleeps 6

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Guest reviews for Staybridge Suites Rochester University

Everyone (3) Business (6) Couples (6) Family (19) Other (5) Friends (1)
2

excuses, excuses, excuses.

Everyone
There excellence policy.  What a joke. Lighting for the bathroom.

Wouldn't clean room or make beds because our own blanket was on them. We were told they will not and do not touch personal belongings. I asked where it says that at the hotel and the manager said there are no signs but all hotel customers know this. As it is a universal policy among ALL HOTELS. We told him this was the first hotel to say and do this amd he said the other places were wrong for cleaning our rooms then. Bathroom light blew and they had no maintenance staff on nights on the weekends. So they gave us a table lamp to use for showering and using the bathroom. Not very safe idea. Manager Laroy just made excuses. When asked about a refund we were told they could only refund to expedia(?) and we would have to try to get the money back from them. And they probably wouldn't do that. Wont stay at a Staybridge again.

By , from Rochester, Ny on Jun 27, 2017

5

exactly 6 minutes from the airport!!!

Everyone

I flew in to Rochester at midnight and was able to get to the hotel and get to my room quickly. The staff was very friendly.

By , from Wilmington, NC on Mar 24, 2017

5

roomy and lots of options

Everyone

Had variety for food and drinks. Room was spacious and nice. Staff was very friendly

By , from Rochester ny on Mar 15, 2017

3

ok

BusinessTravelers

Air unit to loud. People above me heard all night walking around till 3:00

By on Oct 18, 2015

4

great stay

Couples

We chose the Staybridge Suites Rochester University based on past experience at other locations and this locations proximity to Strong Memorial Hospital. The hotel was clean, our room was comfortable and had the amenities we required. The 4 minute drive to Strong lessened our stress level on a day where every little bit helped. The location right on the Genesee Riverwalk was perfect and the evening social and hearty breakfast added additional value to the stay. The staff was great as well. We won't consider staying anywhere else on our future visits to Strong as this hotel fits our needs perfectly and I would recommend it to anyone visiting either Strong Memorial Hospital or the University of Rochester.

By on Oct 6, 2015

4

june 2015 family occasion

Families

Our room 4013 was near the elevator. I was worried about noise, but was not bothered by the ding of the arriving elevator or people congregating. The room was spacious and in good repair. The only problem we encountered occurred one day when the 4th floor hallway smelled of sauerkraut the whole day! It's great that one can cook in the room but it would have also been good if there was a way to vent cooking odors or at least have a can of odor neutralizer available. We used the indoor pool ( a nicely laid out area) and one day even had it to ourselves. We loved the view of the river from the common area, the outdoor deck and walking trails.

By on Jun 27, 2015

5

awesome family trip

Couples

it was very nice stay there. absolutely love the view and service, especially best location to university of rochester.

By on May 26, 2015

4

great value, great breakfast

Couples

We traveled to Rochester for a wedding, and Staybridge was a fantastic spot for us. Loved the breakfast, and loved having a drink on the back patio with a fantastic view of the river.

By on Aug 18, 2014

5

great location

BusinessTravelers

Great location right next to the University of Rochester. Near places to eat. If you are visiting the University, this is the place to stay!

By on Feb 26, 2014

4

only one night and we slept marvelously

Couples

Excellent suite accommodations and would highly recommend. Toilet didn't flush completely, but we stayed for one night and we figured housekeeping will notice the issue in the morning.

By on Feb 9, 2014