Skip to main content
Beginning of main content

Recent guest reviews

The room was small and very crowded. You could not fully open the door to the refrigerator because it ran into the bed, the "desk" was not really a desk and the space it was in was so small you had to push it on top of the dresser ledge in order to sit in the chair and use it. The chair ran into the wall heater.

Breakfast is required to be eaten in the dining room with others during a pandemic. Pool was broken.

Very nice and clean

The staff were friendly. The breakfast was reasonable and good.

Easy access to area

Very clean and staff very pleasent

First room - table wasn't attached to base, almost fell on child. Something was clogged with plumbing and it smelled like sewage. Got moved. Second room dirty, dingy, bathroom sink almost falling off the wall from poor craftsmanship. Ants were crawling on me in bed.

The floors weren't the cleanest. The corners going into the bathroom were dirty.

Staff was friendly; the location was great; the building was older but well maintained; the only amenity missing, for me, was a hot tub to accompany the pool. Overall the hotel met all my needs.

The executive suite is spacious and clean. Very happy.

I liked the parking and that the staff was friendly. I did not like that there was no safe in the room and that somehow I did not get included in the free breakfast and the menu was very expensive to order from. Waitresses were super. Finally it was not in an area where there was anything else around. Bar /lounge never open. No overhead lights in room. Very dark.

Has the feel of an older motor hotel with all the modern comforts. Rooms were clean, beds comfy. Good breakfast selection. Great coffee! Ruthie the night clerk was welcoming and bubbly. I’d recommend!

Liked the room and bed. The facility was undergoing renovations.

Jefferson Rd Rochester NY

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel places you within 2 miles (3 km) of popular sights like Bill Gray's Regional Iceplex and Marketplace Mall. This 3-star hotel has 120 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

All of Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel's 120 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed (Wet Bar)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Everyone (17) Business (3) Couples (6) Family (12)
3
Family

The room was small and very crowded. You could not fully open the door to the refrigerator because it ran into the bed, the "desk" was not really a desk and the space it was in was so small you had to push it on top of the dresser ledge in order to sit in the chair and use it. The chair ran into the wall heater.

By on Nov 30, 2021

2
Partner Couples

Breakfast is required to be eaten in the dining room with others during a pandemic. Pool was broken.

By on Sep 25, 2021

4
Family Family with small children

Very nice and clean

By on Sep 12, 2021

5
Family

The staff were friendly. The breakfast was reasonable and good.

By on Aug 18, 2021

5
Partner Couples

Easy access to area

By on Jul 10, 2021

5
Everyone

Very clean and staff very pleasent

By on Jul 1, 2021

2
Family

First room - table wasn't attached to base, almost fell on child. Something was clogged with plumbing and it smelled like sewage. Got moved. Second room dirty, dingy, bathroom sink almost falling off the wall from poor craftsmanship. Ants were crawling on me in bed.

By on Jun 15, 2021

2
Everyone

By on Mar 14, 2021

5
Everyone

By on Dec 7, 2020

5
Everyone

By on Dec 1, 2020

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

800 Jefferson Rd, Rochester, NY 14623
url importing http://www.orbitz.com/Rochester-Hotels-Holiday-Inn-Hotel-&-Suites-Rochester---Marketplace,-an-IHG-Hotel.h16686-p2.Hotel-Reviews
There was an error importing /Rochester-Hotels-Holiday-Inn-Hotel-&-Suites-Rochester---Marketplace,-an-IHG-Hotel.h16686-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Rochester-Hotels-Holiday-Inn-Hotel-&-Suites-Rochester---Marketplace,-an-IHG-Hotel.h16686-p2.Hotel-Reviews

Frequently asked questions