Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Hotel in Rochester with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Exterior
Property amenity
Bar (on property)
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Pool

Explore the area

View in a map
800 Jefferson Rd, Rochester, NY, 14623
  • Place, Marketplace Mall
    ‪15 min walk‬
  • Place, University of Rochester
    ‪6 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Rochester

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG places you within a mile (2 km) of Marketplace Mall and Monroe Community College. This 3-star hotel has 120 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Monroe Community College - 14 min walk - 0.8 miles
  • Marketplace Mall - 15 min walk - 0.8 miles
  • University of Rochester - 6 min drive - 3.4 miles
  • Strong Memorial Hospital - 6 min drive - 3.4 miles
  • Rochester Institute of Technology - 7 min drive - 4.8 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Mission BBQ - ‬10 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Hotel in Rochester with a fitness center and a 24-hour front desk
Guests staying at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:30 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,300 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG on Oct 20, 2025 start from $165.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

This hotel is located in Rochester within a short 15-minute walk of Marketplace Mall. You'll also find Tim Hortons Iceplex and Highland Park within a short drive.

Is there parking available at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and electric car charging are also available for guests.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG include a casino?

No, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG.

Are there connecting rooms at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

The closest major airport to Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is Greater Rochester Intl. Airport (ROC), which is 7.8 mi away (14 minutes by car).

Can I book a room with a balcony at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG.