I liked that the check in and out process was very fast and the agents were very friendly. There was an on site bar that was convenient and staffed by friendly workers. I did not like how thin the walls were leading to sleepless nights or that many things were fallimg apart. (E.g. table wheel, bathtub
The room was small and very crowded. You could not fully open the door to the refrigerator because it ran into the bed, the "desk" was not really a desk and the space it was in was so small you had to push it on top of the dresser ledge in order to sit in the chair and use it. The chair ran into the wall heater.
Breakfast is required to be eaten in the dining room with others during a pandemic. Pool was broken.
Very nice and clean
The staff were friendly. The breakfast was reasonable and good.
Easy access to area
Very clean and staff very pleasent
First room - table wasn't attached to base, almost fell on child. Something was clogged with plumbing and it smelled like sewage. Got moved. Second room dirty, dingy, bathroom sink almost falling off the wall from poor craftsmanship. Ants were crawling on me in bed.
The floors weren't the cleanest. The corners going into the bathroom were dirty.
Staff was friendly; the location was great; the building was older but well maintained; the only amenity missing, for me, was a hot tub to accompany the pool. Overall the hotel met all my needs.
Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel places you within a short walk of Monroe Community College and within a mile (2 km) of Marketplace Mall. This 3-star hotel has 120 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start weekdays with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
I liked that the check in and out process was very fast and the agents were very friendly. There was an on site bar that was convenient and staffed by friendly workers. I did not like how thin the walls were leading to sleepless nights or that many things were fallimg apart. (E.g. table wheel, bathtub
The room was small and very crowded. You could not fully open the door to the refrigerator because it ran into the bed, the "desk" was not really a desk and the space it was in was so small you had to push it on top of the dresser ledge in order to sit in the chair and use it. The chair ran into the wall heater.
Breakfast is required to be eaten in the dining room with others during a pandemic. Pool was broken.
Very nice and clean
The staff were friendly. The breakfast was reasonable and good.
