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DoubleTree by Hilton Rochester

4.0 star property
Upscale hotel near Marketplace Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Rochester

Exterior
Lobby
Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lounge
Reception
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Restaurant
  • BarBarBar

Check out the area

Map
1111 Jefferson Rd, Rochester, NY, 14623
  • Popular LocationMarketplace Mall2 min drive
  • Popular LocationUniversity of Rochester7 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)8 min drive
  • Popular LocationRochester Institute of Technology8 min drive

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Room options

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard, Two Double Beds

Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard, Two Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very Good, (1001)
The price is $145
per night
$166 total
includes taxes & fees
May 25 - May 26
Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

About the neighborhood

Rochester

DoubleTree by Hilton Rochester places you within 2 miles (3 km) of popular sights like Marketplace Mall and Tim Hortons Iceplex. This 4-star hotel welcomes guests with 248 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Marketplace Mall - 2 min drive
  • Monroe Community College - 3 min drive
  • Tim Hortons Iceplex - 4 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 16 min drive
  • The preferred airport is Greater Rochester Intl. Airport (ROC): 9-min drive, 5.6 mi/9.1 km.

Restaurants

  • Chick-Fil-A - 20 min walk
  • Taco Bell - 7 min walk
  • Dairy Queen - 5 min walk
  • Panera Bread - 16 min walk
  • McDonald's - 16 min walk

About this property

DoubleTree by Hilton Rochester

Upscale hotel near Marketplace Mall
Guests staying at DoubleTree by Hilton Rochester enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. MP3 docks, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM on request
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.50 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 252
  • Trellis Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12,480 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.50 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Rochester?

DoubleTree by Hilton Rochester provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on May 19, 2024 start from $136.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to DoubleTree by Hilton Rochester?

Based on positive ratings, guests enjoy the hotel's location in Rochester, which is close to Strong, Marketplace Mall, and Highland Park. You'll also find Tim Hortons Iceplex and Fair and Expo Center within a short drive.

Is parking available on site at DoubleTree by Hilton Rochester?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does DoubleTree by Hilton Rochester feature a casino on the premises?

No, DoubleTree by Hilton Rochester doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Rochester?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is DoubleTree by Hilton Rochester a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Rochester have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Rochester have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Rochester serves buffet breakfast for a surcharge on weekday mornings at Bistro 252.

Does DoubleTree by Hilton Rochester allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton Rochester though service animals are welcome.

Does DoubleTree by Hilton Rochester have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from DoubleTree by Hilton Rochester?

The closest major airport to DoubleTree by Hilton Rochester is Greater Rochester Intl. Airport (ROC), which is 5.6 mi away (9 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Rochester?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Rochester.

Does DoubleTree by Hilton Rochester host weddings?

Take advantage of the wedding venue at DoubleTree by Hilton Rochester if you plan to say "I do" during your trip.

DoubleTree by Hilton Rochester Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 477 out of 1001 reviews" "
Rating 8 - Good. 267 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kandi

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

kelly

Traveled with family
It was fairly nice but I didn’t realize we wouldn’t have a window to outside. The pool was lovely though and my children liked it. The beds were small!
Stayed 1 night in Jan 2024

10/10 Excellent

Annette

Stayed 2 nights in Jan 2024

6/10 Okay

Brittany

Traveled with family
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

William Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Francia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in the Henrietta area. It is the best hotel I've stayed at when at RIT. The hotel itself is very nice. Rooms as comfortable. The breakfast is great. Close to RIT and shopping. Lots of dining options. Never a problem.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marc

Stayed 2 nights in Dec 2023

8/10 Good

RAAL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DoubleTree Rochester, NY
The hotel is clean and in decent condition. Enjoyed having a morning cup of coffee in the lovely atrium. The rooms are minimalistic but clean. Leave yourself plenty of time when taking the elevator, there are only two and they move very slowly.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Reservation flaw
The front desk refused to charge separately or send information on the booking upon arrival, even when the "pay on site" option was taken in the beginning from hotels.com Called in again to have any information for billing as it was for business travels but nothing was received, unlike what was told over the phone. Basically a pingpong between hotels.com and the hotel itself.
Stayed 2 nights in Nov 2023