We were in a wedding block and requested to have a room by my sister. We were a floor apart! No shower caps available….. Lighting in room was horribly insufficient.
Doubletree is always my go to hotel. You can never go wrong, it is always a pleasure
Staff was friendly, room was very clean, the kids liked the pool
Convenient and has all amenities great for families who are traveling.
Nice location, nice amenities. Bathroom needs updating. Valve on the Hot side of faucet would leak when the cold water was turned on - there was a bad patch in ceiling of bathroom. Bathroom just needs a makeover. Bedroom was fine, did not have that used feel to it.
The bathroom shower leaked water all over the place becuase the curtin does not fit the shower .. Not enough towls an the sink and toilet were dirty
Needs updating bad.. has no charger ports in the room , room is clean but older . Side tables worn down and bathroom shower was old . Pool is cool but cloudy . Staff was super nice . Overall nice place but just older .
The way the pool was in the middle of the hotel was beautiful
Good price, enough amenities for one night. Overall a good experience for one night COVID getaway.
It was ok Not having restaurant and bar opened caused our group to go elsewhere but understand dt covid
The one thing I loved about the property was the pool. Pulling in more towels
Very warm greeting, all staff engaging and friendly, informative on amenities and locations. Clean facility
Was very pleased with the quality and service of this hotel, surprisingly so. It is a Hilton Honors Hotel.
Overall was fine, little polishing around the edges
Good location. Stayed there before heading to Buffalo for a Bills game. Hotel was nice overall. Staff was great. Cool setup for pool in the middle of the hotel. Nice bar area. Only issue we had was some 2am bridesmaid drama in the hallway of our floor (the 4th). She was sobbing and her friends were consoling her in the hallway, rather than in a room or other space.
DoubleTree by Hilton Rochester places you within 2 miles (3 km) of popular sights like Bill Gray's Regional Iceplex and Marketplace Mall. This 4-star hotel welcomes guests with 248 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. MP3 docks, refrigerators, and coffee makers are other standard amenities.
Guests staying at DoubleTree by Hilton Rochester enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a free grocery shopping service.
We were in a wedding block and requested to have a room by my sister. We were a floor apart! No shower caps available….. Lighting in room was horribly insufficient.
Doubletree is always my go to hotel. You can never go wrong, it is always a pleasure
Staff was friendly, room was very clean, the kids liked the pool
Thank you for staying with us and the nice comments!
Convenient and has all amenities great for families who are traveling.
Thank you for staying with us!
Nice location, nice amenities. Bathroom needs updating. Valve on the Hot side of faucet would leak when the cold water was turned on - there was a bad patch in ceiling of bathroom. Bathroom just needs a makeover. Bedroom was fine, did not have that used feel to it.
The bathroom shower leaked water all over the place becuase the curtin does not fit the shower .. Not enough towls an the sink and toilet were dirty
Needs updating bad.. has no charger ports in the room , room is clean but older . Side tables worn down and bathroom shower was old . Pool is cool but cloudy . Staff was super nice . Overall nice place but just older .
Thank you for staying with us!
Thank you for staying with us!
Thank you for staying with us and the nice comments!