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Holiday Inn Express Rochester - University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Exterior
Free daily continental breakfast
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
717 E Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪5 min walk‬
  • Place, Cinemark Movies 10
    ‪19 min walk‬
  • Place, Tim Hortons Iceplex
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(65 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Rochester

Located in Brighton, Holiday Inn Express Rochester - University Area by IHG is a leisurely stroll from sights such as Monroe Community College and Erie Canal. This 105-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Monroe Community College - 5 min walk - 0.3 miles
  • Cinemark Movies 10 - 19 min walk - 1.1 miles
  • Tim Hortons Iceplex - 3 min drive - 1.8 miles
  • Genesee Valley Park - 5 min drive - 1.8 miles
  • University of Rochester - 8 min drive - 2.7 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪DiBella's Subs - ‬14 min walk
  • ‪Bill Gray's Regional Iceplex - ‬4 min drive
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Holiday Inn Express Rochester - University Area by IHG

At Holiday Inn Express Rochester - University Area by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and TVs with cable channels and video-game consoles. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Rochester - University Area by IHG?

Holiday Inn Express Rochester - University Area by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Rochester - University Area by IHG?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Rochester - University Area by IHG on May 25, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn Express Rochester - University Area by IHG?

This hotel is situated in Brighton, close to Strong, Tim Hortons Iceplex, and Highland Park. You'll also find Blue Cross Arena and Park Avenue within a short drive.

Will I be able to park at Holiday Inn Express Rochester - University Area by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Express Rochester - University Area by IHG have a casino at the property?

No, Holiday Inn Express Rochester - University Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Rochester - University Area by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Holiday Inn Express Rochester - University Area by IHG good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a 24-hour gym.

Does Holiday Inn Express Rochester - University Area by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Rochester - University Area by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Rochester - University Area by IHG offers free continental breakfast on weekday mornings though there is no restaurant.

Does Holiday Inn Express Rochester - University Area by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Rochester - University Area by IHG though service animals are welcome.

Does Holiday Inn Express Rochester - University Area by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Rochester - University Area by IHG?

The closest major airport to Holiday Inn Express Rochester - University Area by IHG is Greater Rochester Intl. Airport (ROC), which is 4.7 mi away (13 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Rochester - University Area by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Rochester - University Area by IHG.

Holiday Inn Express Rochester - University Area by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1014 reviews
Rating 8 - Good. 249 out of 1014 reviews
Rating 6 - Okay. 162 out of 1014 reviews
Rating 4 - Poor. 86 out of 1014 reviews
Rating 2 - Terrible. 97 out of 1014 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Kabin

Traveled with partner
Clean room, good staff, ok breakfast.
Stayed 4 nights in Apr 2026

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service
The room did not appear to have been cleaned other than the bedding and bathroom. There was food on the floor in visible locations. I waited 15 minutes when I first arrived in the lobby because no staff was present to check anyone in.
Stayed 1 night in Feb 2026

2/10 Terrible

Korey

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Sheets and pillow cases had stains on them. No toilet paper or towels in the bathroom. When I confronted the manger, she admitted they didn’t have people to clean the rooms in nearly a week, due to the storm. Still had to pay for a 1 night stay. I ended up going to stay in a Hilton nearby.
Stayed 4 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Room clean, especially liked the bathroom...very classy!
Stayed 1 night in Jan 2026

6/10 Okay

CHARLES

Liked: Cleanliness, staff & service
Small room size, limited closet space, small bathroom with Child sized toilet, no hair dryer.
Stayed 1 night in Jan 2026

2/10 Terrible

Bikram

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel rooms are filthy and dirty. The bathroom was falling apart. The hotel staff should see the amount of dirt behind the TV cabnit
Stayed 2 nights in Jan 2026

6/10 Okay

Chanelle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly staff, the room was clean, the bed was extremely hard in room 411
Stayed 1 night in Jan 2026

4/10 Poor

Casey

Business traveler
Liked: Amenities
Disliked: Cleanliness
First room not cleaned at all. Food and dirty sock on floor. Second room still dirty and stained linens, dirty towels on bathroom door. Would not stay again.
Stayed 1 night in Jan 2026

2/10 Terrible

Robert

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Amenities. We booked because of the pool for our little one while here for a volleyball tournament. The pool was closed and no one notified us.
Stayed 1 night in Jan 2026

4/10 Poor

Angela

Check in went well. Went to our assigned room, left everything there. Went looking for the pool, thats when we found out the pool was under maintenance. Came back, got the grandchild around for bed, when i pulled the blankets down, it was noticeable that the sheets were not changed. There was hairs in the bed, bloody looking bugars on the side. Looked under the bed, there was water bottles, two beer bottle caps, trash, and nasty food wrappers. Pictures were taken shown to the staff, offered up a new room on a different floor. Went to the new room. No issues with the new room.
Stayed 1 night in Jan 2026

10/10 Excellent

Hangying

Stayed 1 night in Jan 2026

10/10 Excellent

Ndolomo

Traveled with partner
Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Austin

Traveled with partner
Disliked: Amenities
Room was okay few things didn’t work staff was friendly
Stayed 2 nights in Jan 2026

4/10 Poor

sheng

Liked: Staff & service
Disliked: Cleanliness
food ok， room bed， washroom not so clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanya

Stayed 2 nights in Nov 2025

4/10 Poor

Linda

Traveled with family
Disliked: Staff & service, amenities
The staff were very dismissive to me and my family. When we checked in it was like we were scum on her shoe and when we checked out we had to holler that we wants to check out and wait over 10 mins before anyone showed up. The beds were like rocks and the coffee pot didn’t work. When we asked if there was coffee we could get we were met with a curt NO
Stayed 1 night in Jan 2026

2/10 Terrible

Maryam

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived late evening and was shown a room that was clearly unclean. The floor had not been vacuumed and the bed sheets were visibly dirty. I did not stay, did not drop my bags, and left immediately after speaking with the front desk. I was told I could leave and that a refund would be issued. Later, the hotel falsely claimed that I used the room, which is untrue. I had to book another hotel the same night. Very disappointing handling of a legitimate cleanliness issue.
Stayed 1 night in Jan 2026

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice room, staff very helpful and friendly. Only issue I had was it had snowed and noone had cleaned off the walkway to the parking lot. Very slippery if you weren't careful, plus about 2" of snow on it.
Stayed 1 night in Jan 2026

4/10 Poor

Daiana

Traveled with family
Disliked: Cleanliness, amenities
Aquí tienes una traducción natural y clara al inglés, con un tono adecuado para una queja o reseña: The room was dirty; it hadn’t been vacuumed, and there were dirty socks next to the fridge. There were no towels. Thankfully, we were moved to another room. However, it was still very poorly maintained: the toilet hadn’t been cleaned, the carpet was dirty, and the noise from the heating system kept us awake. At the pool, there were no towels available, and the water was very cold. Aquí tienes la continuación en inglés, manteniendo el mismo tono de queja formal: Additionally, during breakfast, maintenance was being done on the main entrance door. It was kept open, which made the breakfast area extremely cold.
Stayed 1 night in Dec 2025

4/10 Poor

Pedro

Liked: Staff & service
Disliked: Cleanliness
The cleanliness of this hotel is not a HIE standard, different odors also.
Stayed 1 night in Dec 2025

6/10 Okay

mandee

Stayed 1 night in Dec 2025

8/10 Good

Nicole

Traveled with family and small children
Liked: Cleanliness
Most of the staff was pleasant, some of the women cleaning the rooms were very unpleasant. The room was standard. The front desk was always empty so when I wanted to buy something downstairs I waited over 10 minutes and no one ever came besides the rude cleaning ladies who ignored us so I couldn't even purchase it. It was an okay experience, did the job for one night.
Stayed 1 night in Dec 2025

4/10 Poor

Hany

Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Stayed 2 nights in Dec 2025

8/10 Good

Ronald

Stayed 1 night in Nov 2025