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Hampton Inn & Suites Rochester/Henrietta

2.5 star property
Hotel in Rochester with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Exterior
Free daily buffet breakfast
Reception
Studio, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
280 Clay Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪15 min walk‬
  • University of Rochester
    ‪6 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

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Room options

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Rochester

Hampton Inn & Suites Rochester/Henrietta places you within a mile (2 km) of Marketplace Mall and Monroe Community College. This 126-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Marketplace Mall - 15 min walk - 0.8 miles
  • Monroe Community College - 18 min walk - 1.0 mile
  • University of Rochester - 6 min drive - 3.1 miles
  • Strong Memorial Hospital - 6 min drive - 3.1 miles
  • Rochester Institute of Technology - 7 min drive - 4.5 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dairy Queen - ‬16 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hotel in Rochester with free breakfast and a 24-hour fitness center
At Hampton Inn & Suites Rochester/Henrietta, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, coffee/tea in a common area, and a computer station.
37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

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Exterior

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,003 reviews
$122 nightly
The price is $139
Jul 2 - Jul 3
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Rochester/Henrietta?

Hampton Inn & Suites Rochester/Henrietta provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around Hampton Inn & Suites Rochester/Henrietta?

This hotel is located in Rochester within a short 16-minute walk of Marketplace Mall. You'll also find Highland Park and Tim Hortons Iceplex within a short drive.

Will I be able to park at Hampton Inn & Suites Rochester/Henrietta?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn & Suites Rochester/Henrietta feature a casino?

No, Hampton Inn & Suites Rochester/Henrietta doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Rochester/Henrietta?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

What do couples enjoy most about Hampton Inn & Suites Rochester/Henrietta?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour fitness facility.

Does Hampton Inn & Suites Rochester/Henrietta have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Rochester/Henrietta have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Rochester/Henrietta serves free buffet breakfast each morning from its snack bar.

Will Hampton Inn & Suites Rochester/Henrietta allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Rochester/Henrietta for a fee of USD 75 per accommodation, per stay.

Does Hampton Inn & Suites Rochester/Henrietta have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hampton Inn & Suites Rochester/Henrietta?

The closest major airport to Hampton Inn & Suites Rochester/Henrietta is Greater Rochester Intl. Airport (ROC), which is 7.7 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites Rochester/Henrietta?

No, at Hampton Inn & Suites Rochester/Henrietta, there aren't any guestrooms that list a balcony.

Hampton Inn & Suites Rochester/Henrietta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jeff

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. Very quick check-in and everyone was thoughtful.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area with a lot of stuff around it. Great place to stay. Always clean and people are always friendly
Stayed 1 night in Mar 2025

8/10 Good

Stacy

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall good service. Parking lot was not plowed and slippery.
Stayed 1 night in Feb 2025

6/10 Okay

Dolores

Traveled with family
Disliked: Property conditions & facilities
Refrigerator was noisy. Sheets didn't fit bed. Key didn't work on back door, had to walk around to front through crazy snow storm.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff very helpful and friendly. Breakfast was a nice perk!
Stayed 1 night in Feb 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and convenient to many shops and restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

keun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Marie

Traveled with partner
Liked: Cleanliness, staff & service
C
Stayed 1 night in Feb 2025

10/10 Excellent

James, McGraw

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing quiet and very good staffing
Stayed 4 nights in Feb 2025

10/10 Excellent

Haydar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
Super uncomfortable mattresses and pillows. Rooms are much smaller than in the photographs.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Keith

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Ease of access and free parking
Stayed 1 night in Dec 2024

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Nicole

Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
My main stay when i come to Rochester. Love the property and the people
Stayed 1 night in Jan 2025

6/10 Okay

Doris

Traveled with family
Clean nice quick stay . Really needs updated ! Needs all new beds . old and hard bed .
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good, but not Great

Overall, a very nice place, and we no significant issues, but there are some things that look like are being taken care of in a timely fashion. The hallway carpets were all dirty and need a to be vacuumed. Not soiled, just not vacuumed recently. Two of the 4 Ice Machines (3rd and 4th Floors) had "Out Of Order" signs on them with directions to go to the 2nd Floor for ice. The grounds outside had lots of debris and, again, looks as though nobody is keeping up with picking up the trash.
Stayed 1 night in Dec 2024

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bryen

Stayed 1 night in Dec 2024

6/10 Okay

Kathryn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We checked at registration that the bathroom was equip with hand rails, the only rail was inside the bath tub. We were given a "Hearing Impaired Room." I did not see that there were no rails initially so we did not ask to change rooms. I fell twice that night and then brought my walker into the bathroom so I would not fall again. I told the woman when we checked out that this was not an acceptable room for us! Next time we have medical appointments in Rochester I will be sure we get a safe room. Thanks!
Stayed 1 night in Dec 2024