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Hampton Inn & Suites Rochester/Henrietta

2.5 star property
Hotel in Rochester with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Exterior
Exterior
Indoor pool
Studio, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
280 Clay Rd, Rochester, NY, 14623
  • Place, Marketplace Mall
    ‪15 min walk‬
  • Place, University of Rochester
    ‪6 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(61 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(39 reviews)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(11 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

9.6 out of 10
Exceptional
(14 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(10 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Rochester

Hampton Inn & Suites Rochester/Henrietta places you within a mile (2 km) of Marketplace Mall and Monroe Community College. This 126-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Marketplace Mall - 15 min walk - 0.8 miles
  • Monroe Community College - 18 min walk - 1.0 mile
  • University of Rochester - 6 min drive - 3.1 miles
  • Strong Memorial Hospital - 6 min drive - 3.1 miles
  • Rochester Institute of Technology - 7 min drive - 4.5 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Mission BBQ - ‬9 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hotel in Rochester with free breakfast and a 24-hour fitness center
At Hampton Inn & Suites Rochester/Henrietta, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include meeting rooms, coffee/tea in a common area, and a computer station.
37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,006 reviews
$110 nightly
The price is $125
Oct 13 - Oct 14
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Rochester/Henrietta?

Hampton Inn & Suites Rochester/Henrietta provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Rochester/Henrietta?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Rochester/Henrietta on Nov 3, 2025 start from $119.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hampton Inn & Suites Rochester/Henrietta?

This hotel is located in Rochester within a short 16-minute walk of Marketplace Mall. You'll also find Tim Hortons Iceplex and Highland Park within a short drive.

Is parking available on site at Hampton Inn & Suites Rochester/Henrietta?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn & Suites Rochester/Henrietta feature a casino?

No, Hampton Inn & Suites Rochester/Henrietta doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Rochester/Henrietta?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

Is Hampton Inn & Suites Rochester/Henrietta a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour fitness facility.

Does Hampton Inn & Suites Rochester/Henrietta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Rochester/Henrietta have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Rochester/Henrietta serves free buffet breakfast each morning from its snack bar.

Will Hampton Inn & Suites Rochester/Henrietta allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Rochester/Henrietta for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Rochester/Henrietta?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hampton Inn & Suites Rochester/Henrietta?

The closest major airport to Hampton Inn & Suites Rochester/Henrietta is Greater Rochester Intl. Airport (ROC), which is 7.7 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites Rochester/Henrietta?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Rochester/Henrietta.

Hampton Inn & Suites Rochester/Henrietta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Laxmi

Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner fan ran in our room all night. It was so loud and vibrated the entire time.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

David

We chose this place mainly because it provided breakfast. The room was spacious equipped with a fridge and microwave. It had every I needed but felt it was outdated decor and rug.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanna

Stayed 1 night in Jun 2025

6/10 Okay

Robert, Aurora

Liked: Cleanliness, property conditions & facilities
good except for regular marijuana use on our floor that staff was aware of but did not address.
Stayed 5 nights in May 2025

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at night were super friendly
Stayed 1 night in Jun 2025

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was usual Hampton. Could use a little work on rugs etc
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jun 2025

2/10 Terrible

Jeff

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasnt ready, had no clue when available. Pool was out of order and laundry was out of order I cancelled and they still charged me $228. Worse place ever
Stayed 1 night in Jun 2025

10/10 Excellent

assaf

Stayed 1 night in May 2025

6/10 Okay

Balaram

Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is very spacious. Its also very classy with nice finishes throughout for this price point. Its very quiet and the bed was very comfortable. We usually look for Hampton Inns when we can because we know they are typically well cared for.
Stayed 1 night in Jun 2025

6/10 Okay

Marla

Traveled with family
Liked: Cleanliness, staff & service
The hotel was clean. The beds need updating. Not very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Josh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice staff. Pool was 👍
Stayed 1 night in May 2025

6/10 Okay

Kishan

Stayed 1 night in May 2025

4/10 Poor

Katie

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
On arrival to the hotel we went to check in, only to be told the card Expedia sends to hotel for payment after the money for one night was taken out of our account, was declined. The employee stated she did not have the mind set to deal with it right now and gave me two keys for our room, stated she would deal with it later that night. Once to our room it appeared clean until the bathroom....the bathroom floor was covered in long black hair all over along with the shower/tub having curly hair all over it too, inside bottoms of the trash cans were also very dirty. No hand soap noted anywhere. Having a little one who is crawling/walking was very unsettling knowing the room may have not been actually cleaned. I had to clean the bathroom before use. Once it came to check out the next morning we were told by the employee that he could not find our room in the system that we were attached to. Looked under our name which then was able to find that was were in the system as a no show the night before but clearly we slept there and had been given two room keys. Money was already charged to my bank account on the May 23rd. The employee stated that we were all set because clearly we were there and had two keys which means we did not do a no show.
Stayed 1 night in May 2025

6/10 Okay

Julie

Stayed 1 night in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable and safe stay here. The staff was very friendly and helpful.
Stayed 5 nights in May 2025

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
What I did not like was that the freezer portion of the mini fridge has a thick layer of ice, both inside and outside. I had difficulty adding two bottles of water.
Stayed 1 night in May 2025

8/10 Good

Christina

Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Traveled with family
Great staff, room was clean and spacious. Breakfast was very good, lots of options to choose from.
Stayed 3 nights in May 2025

10/10 Excellent

Narasimham

Traveled with family
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Bin

Liked: Cleanliness, property conditions & facilities
Nice experience
Stayed 1 night in Mar 2025