Skip to main content
Beginning of main content

Recent guest reviews

Nice lobby, nice pool

I loved that they were clean, well maintained and the person who checked us in was very friendly. There was breakfast in the morning with many options which I loved as well. Will stay here again.

My stay at Hampton Inn was very nice. With COVID and everything goign on, the precautions taken was very good. Room cleaning was upon request only, but towels were delivered daily if needed. I like that it was upon my request and not having someone coming in and out of our room during this time (pandemic) was comforting. The location was near the university; which is the reason I chose this hotel. I would definitely stay again. Nice, quiet, clean!

This is my fav Hampton ! Service from top to bottom the best

The room was very nice, modern and very clean. There was plenty of space, a large screen TV and the bed was comfortable as was the couch and chairs. My wife left her sandals in the room, when she called to inquire the staff offered to ship her sandals to our home and they were waiting when we arrived. We really appreciated that!

Hotel is conveniently located. Plenty of places around to eat and shop.

Employees were very helpful also very professional .

The only thing that disturbed us was the person on the floor above us. The floors was not made with good materials. We could hear every single move and foot step. Next time ask for the top floor.

The breakfast was delicious with many options including smoothies. The rooms were clean and it has a nice pool. Staff was very friendly.

Clean, staff was very efficient, very helpful! 5 stars!

Convenient location, lots of places to eat and go to for entertainment.

Wonderful staff!!! We loved Lisa, that makes the most amazing hotel breakfast we've ever had. The shuttle that drives you around was so convenient. Everyday when we would get back to our room it was super clean and everything was put away. We would for sure stay there again if we are ever in the area.

Clean outstanding service would definitely stay again

Too tired to review. Time to sleep. Too tired to review. Time to sleep. Too tired to review. Time to sleep. Too tired to review. Time to sleep. Too tired to review. Time to sleep. Too tired to review. Time to sleep.

outstanding checkin staff. couldn't be more friendly and polite. Nice personality.

Clay Rd Rochester NY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Free airport shuttle

Hampton Inn & Suites Rochester/Henrietta places you within 2 miles (3 km) of Bill Gray's Regional Iceplex and Marketplace Mall. This 126-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

Hampton Inn & Suites Rochester/Henrietta's 126 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.


Property features

At Hampton Inn & Suites Rochester/Henrietta, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Bathtub)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn & Suites Rochester/Henrietta

Everyone (12) Couples (5) Business (2) Family (14)
5
Family

Nice lobby, nice pool

By on Apr 1, 2021

5
Friends Family

I loved that they were clean, well maintained and the person who checked us in was very friendly. There was breakfast in the morning with many options which I loved as well. Will stay here again.

By , from Bloomfield, NJ on Feb 2, 2021

5
Family

My stay at Hampton Inn was very nice. With COVID and everything goign on, the precautions taken was very good. Room cleaning was upon request only, but towels were delivered daily if needed. I like that it was upon my request and not having someone coming in and out of our room during this time (pandemic) was comforting. The location was near the university; which is the reason I chose this hotel. I would definitely stay again. Nice, quiet, clean!

By , from Chicago on Aug 17, 2020

5
Family with small children Friends

This is my fav Hampton ! Service from top to bottom the best

By on Jan 12, 2020

Review comment responded on Jan 16, 2020

Thank you very much for your kind words! We look forward to seeing you again!

5
Everyone

By on Nov 6, 2019

5
Partner Couples Family

The room was very nice, modern and very clean. There was plenty of space, a large screen TV and the bed was comfortable as was the couch and chairs. My wife left her sandals in the room, when she called to inquire the staff offered to ship her sandals to our home and they were waiting when we arrived. We really appreciated that!

By on Oct 27, 2019

5
Everyone

By on Aug 11, 2019

5
Everyone

By on Aug 10, 2019

5
Family with small children

Hotel is conveniently located. Plenty of places around to eat and shop.

By on Jul 21, 2019

5
Partner Couples

Employees were very helpful also very professional .

By on Jun 23, 2019

Hampton Inn & Suites Rochester/Henrietta

280 Clay Rd, Rochester, NY 14623
url importing http://www.orbitz.com/Rochester-Hotels-Hampton-Inn-&-Suites-Rochester/Henrietta.h5841547-p2.Hotel-Reviews
There was an error importing /Rochester-Hotels-Hampton-Inn-&-Suites-Rochester/Henrietta.h5841547-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Rochester-Hotels-Hampton-Inn-&-Suites-Rochester/Henrietta.h5841547-p2.Hotel-Reviews