Overall, the hotel is old and somewhat tired. But the staff was nice and it was reasonably clean. Needs more lighting in the parking lot very dark at night.
The staff working here very nice and helpful. Room very clean and comfortable. I will come back.
Clean room, comfortable bed, good breakfast, convenient!
Average
Nice clean room. Easy check in. A couple restaurants within walking distance.
nice and clean
Convenient to airport. Close to location for my trip.
If it wasn’t for the manager I would think of staying there. I told the manager there was mold on the ceiling, not a lot but noticeable. He said they would clean it and no one came. The manager made many excuses on why it was not done
It was pretty loud one night 😵💫
was exactly what I need
Very clean !
Good stay, no issues. Staff was fantastic! only drawback - breakfast was not a full breakfast.
The front staff was AMAZING and super sweet! He was kind and helpful. The area is clean ad there is food all around. Quick drive into the city for entertainment. We will definitely stay here again.
This was a great stay for this price point. We weren't expecting any frills but the rooms were nicer than I expected. The mini fridge was larger than we expected. The shower head in the shower was incredible, don't skip the shower.
Great management
I liked the location and confy beds
Within a short walk of Monroe Community College, Best Western Rochester Marketplace Inn is within a mile (2 km) of Marketplace Mall. This 94-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
35-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Other amenities include coffee makers, free local calls, and hair dryers.
Best Western Rochester Marketplace Inn features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
Overall, the hotel is old and somewhat tired. But the staff was nice and it was reasonably clean. Needs more lighting in the parking lot very dark at night.
The staff working here very nice and helpful. Room very clean and comfortable. I will come back.
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Clean room, comfortable bed, good breakfast, convenient!
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Average
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Nice clean room. Easy check in. A couple restaurants within walking distance.
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nice and clean
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Convenient to airport. Close to location for my trip.
Thank you
If it wasn’t for the manager I would think of staying there. I told the manager there was mold on the ceiling, not a lot but noticeable. He said they would clean it and no one came. The manager made many excuses on why it was not done
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Thanks for your feedback.