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Best Western Rochester Marketplace Inn

2.5 star property
Hotel in Rochester with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Rochester Marketplace Inn

Two single beds with white linens and wooden headboards, a desk, and a mirror.
Experience the comfort of our hotel, featuring a modern design and convenient parking.
Stay fit on the go with our fully equipped gym featuring treadmills, a weight machine, and a bench press.
Welcome to our reception area, featuring a comfortable seating area and a convenient reception desk.
Reception area with a reception desk, flat-screen TV, and comfortable seating.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
940 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪18 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rochester

Within a short walk of Monroe Community College, Best Western Rochester Marketplace Inn is within a mile (2 km) of Marketplace Mall. This 94-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Monroe Community College - 14 min walk - 0.8 miles
  • Marketplace Mall - 18 min walk - 1.0 mile
  • University of Rochester - 5 min drive - 3.1 miles
  • Strong Memorial Hospital - 6 min drive - 3.1 miles
  • Rochester Institute of Technology - 7 min drive - 5.0 miles

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and a 24-hour fitness center
Best Western Rochester Marketplace Inn features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
35-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Languages

English, French, Spanish, Turkish

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Guests enter through a covered walkway to the hotel's symmetrical facade with evenly spaced windows.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 25 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
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Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

What's there to see within easy reach of Best Western Rochester Marketplace Inn?

Based on positive ratings, guests enjoy the hotel's location in Rochester, and it's within a short 18-minute walk of Marketplace Mall. You'll also find Highland Park and Tim Hortons Iceplex within a short drive.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on Jul 16, 2025 start from $105.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Rochester Marketplace Inn?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western Rochester Marketplace Inn include a casino on the premises?

No, Best Western Rochester Marketplace Inn doesn't have a casino.

Will I find an indoor pool at Best Western Rochester Marketplace Inn?

No, there is no indoor pool at this hotel.

Is Best Western Rochester Marketplace Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Does Best Western Rochester Marketplace Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Rochester Marketplace Inn feature a restaurant that includes a breakfast menu?

Best Western Rochester Marketplace Inn offers free on-the-go breakfast each morning though there is no restaurant.

Will Best Western Rochester Marketplace Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Rochester Marketplace Inn though service animals are welcome.

Are there connecting rooms at Best Western Rochester Marketplace Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Rochester Marketplace Inn?

The closest major airport to Best Western Rochester Marketplace Inn is Greater Rochester Intl. Airport (ROC), which is 7.6 mi away (11 minutes by car).

Can I book a room with a balcony at Best Western Rochester Marketplace Inn?

No, at Best Western Rochester Marketplace Inn, there aren't any guestrooms that list a balcony.

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Frances

Business traveler
Liked: Cleanliness, property conditions & facilities
Lackluster breakfast, for a so-called hot breakfast. Dry little egg patties.
Stayed 1 night in Jun 2025

2/10 Terrible

MAJED

Disliked: Cleanliness, amenities, property conditions & facilities
Not very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place to stay while I was in Rochester from out of town for medical care.
Stayed 1 night in May 2025

10/10 Excellent

Mahadevan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff at this location, cleanly maintained, friendly staff. I would certainly recommend this place.
Stayed 2 nights in May 2025

6/10 Okay

Dohoon

Stayed 1 night in Mar 2025

6/10 Okay

matthew

Stayed 1 night in Apr 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet even though it was on a busy road
Stayed 1 night in Apr 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very best hotel ever
Stayed 1 night in Apr 2025

8/10 Good

teresa

Stayed 1 night in Apr 2025

10/10 Excellent

DawnMarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, beds were comfortable, very clean, smelled nice, quiet and breakfast was filling. Exactly what I look for in a hotel. Thank you!
Stayed 1 night in Apr 2025

6/10 Okay

jian

Stayed 1 night in Mar 2025

6/10 Okay

Corrine

Traveled with family
Ithe property was ok. I found dirty kleenex in our "clean" towels and our room wasnt made up even though we were gone all day. Breakfast was basic. Good location though.
Stayed 2 nights in Apr 2025

2/10 Terrible

Teresa, Portville

Traveled with group
Disliked: Property conditions & facilities
Baggage carts were terrible luggage fell off 3 time, why would a hotel have a luggage cart shaped like a triangle with one wheel in the front that won’t even go over a crack on the pavement! TV didn’t work the whole time we were there they came to fix it but it still didn’t work! Employees in and out of the employee only doors all night slamming the doors and not being very quiet for being the middle of the night! Not sure if it is under new management or what! I have stayed there several times before with no issues! One thing I can say is the breakfast was good nice variety!
Stayed 2 nights in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Apr 2025

10/10 Excellent

Rosalia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great other than a broken sink faucet that only privided cold water. Washed our faces using tub faucet.
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Nice staff. Bed a little uncomfortable. Weird location in industrial parking lot.
Stayed 1 night in Apr 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, amenities
Room was clean and well furnished. Shower was excellent. Lamp and built in outlets were all dead, but otherwise a good room at a fair price. Will stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Pranali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll Be Back

Check-in was smooth. Room was great. Everything was clean. Bed was super comfortable. Loved everything!
Stayed 1 night in Apr 2025

2/10 Terrible

Diedra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great, except the fact that they charged me for my stay even though I already paid through Expedia. I do not understand why this would happen except I am concerned that they do it on purpose in hopes that nobody notices. I expected the refund to be processed the very next day of the error however, I have not seen it yet. This is unacceptable And inexcusable.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2025

10/10 Excellent

Janet, Delaware

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for ToraCon. It was a very nice hotel and the staff I interacted with were very nice.
Stayed 3 nights in Mar 2025

6/10 Okay

raymond

Stayed 1 night in Mar 2025