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Best Western Rochester Marketplace Inn

Property class: 2.5

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Photo gallery for Best Western Rochester Marketplace Inn

A reception area with a check-in counter, a seating area with sofas, a vending machine, and a refrigerator.
A gym with treadmills, weight machines, and dumbbells.
Free daily on-the-go breakfast
A Best Western hotel with a parking lot and a building entrance.
A hotel room with two beds, a desk, a chair, a mirror, and a large window.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪16 min walk‬
  • Place, Marketplace Mall
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

A hotel room with a bed, a television, a desk with a computer, and a microwave.

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a computer, a television, and a microwave.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

A hotel room with a large bed, a desk with a television, a chair, a desk lamp, and a window with curtains.

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

A hotel room with a large bed, a grey sofa, a desk with a chair, and a small table with a lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside table, lamp, desk with a television, and a carpeted floor.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a television, a red chair, a nightstand with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Rochester

Within a short walk of Monroe Community College, Best Western Rochester Marketplace Inn is within a mile (2 km) of Marketplace Mall. This 94-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Monroe Community College - 16 min walk - 0.9 miles
  • Marketplace Mall - 18 min walk - 1.0 mile
  • Tim Hortons Iceplex - 2 min drive - 1.2 miles
  • Rochester Institute of Technology - 9 min drive - 2.8 miles
  • University of Rochester - 12 min drive - 5.4 miles

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Dave & Buster's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk

About this property

Best Western Rochester Marketplace Inn

Best Western Rochester Marketplace Inn features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
35-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 25 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

What's there to see within easy reach of Best Western Rochester Marketplace Inn?

Based on positive ratings, guests enjoy the hotel's location in Rochester, and it's within a short 18-minute walk of Marketplace Mall. You'll also find Highland Park and Genesee Valley Park within a short drive.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on Aug 30, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Rochester Marketplace Inn?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Does Best Western Rochester Marketplace Inn include a casino on the premises?

No, Best Western Rochester Marketplace Inn doesn't have a casino.

Will I find an indoor pool at Best Western Rochester Marketplace Inn?

No, there is no indoor pool at this hotel.

Is Best Western Rochester Marketplace Inn good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a free daily breakfast and a 24-hour gym.

Does Best Western Rochester Marketplace Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Rochester Marketplace Inn feature a restaurant that includes a breakfast menu?

Best Western Rochester Marketplace Inn offers free on-the-go breakfast each morning though there is no restaurant.

Will Best Western Rochester Marketplace Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Rochester Marketplace Inn though service animals are welcome.

Does Best Western Rochester Marketplace Inn have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Rochester Marketplace Inn?

The closest major airport to Best Western Rochester Marketplace Inn is Greater Rochester Intl. Airport (ROC), which is 7.6 mi away (11 minutes by car).

Can I book a room with a balcony at Best Western Rochester Marketplace Inn?

No, you won't find guestrooms with balconies at Best Western Rochester Marketplace Inn.

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1029 reviews
Rating 8 - Good. 272 out of 1029 reviews
Rating 6 - Okay. 166 out of 1029 reviews
Rating 4 - Poor. 91 out of 1029 reviews
Rating 2 - Terrible. 86 out of 1029 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, breakfast was very good! The staff were all very helpful. Great place to stay!
Stayed 1 night in May 2026
Verified review

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff very nice and breakfast was good rooms were nice and cool
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot breakfast (could have been hotter), spacious room, helpful staff, convenient access to goods and services
Stayed 20 nights in May 2026
Verified review

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was SO friendly, pretty much all of them were very accommodating and kind. They kept up with the cleanliness including common areas and breakfast was great. Definitely would stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the room was clean the bed was comfy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great,clean room very nice people.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ukpong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is a decent budget friendly spot with more than adequate personal hygiene supplies, proximity to food/drinks and link roads around town. I enjoy a quiet two night stay with included breakfast provided each morning. The hotel staff were very courteous and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing took extra good care of me. Great breakfast. Lots of restaurants close by
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carletha

Wonderful and Friendly Staff. Great Accommodations, including breakfast daily!!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean and free breakfast was good.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Meredith

Liked: Staff & service, amenities
I have stayed there several times. It was not as clean and the breakfast was not good with limited options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location twice due to my son attending RIT. This will be the only hotel i will frequent for 4 years.
Stayed 2 nights in May 2026
Verified review

8/10 Good

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Decent lodgings. Skip the breakfast—yuck.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Room was nice, breakfast was good and staff was friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kiranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Had everything a traveler would need in the rroom ready. And availability of meals in the premises was good for family visiting. Thanks for your kind staff too. I will not mind booking with you again.
Stayed 4 nights in May 2026
Verified review

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Near a lot of stores and restaurants.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

SATISH

Liked: Cleanliness, amenities, property conditions & facilities
Great Service and nice breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, hot shower
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit of chaos checking in a one a long wait. But the attendant was nice and the property was clean. Good central location.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jessica

Disliked: Amenities
Clean room, outdated and small though. Breakfast was ok. Staff was nice.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, parking was safe and easy, the room had the best tv, shower and sheets. The staff was friendly and helpful. The hotel didn't look run down or tired like I felt.
Stayed 1 night in Apr 2026