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Best Western Rochester Marketplace Inn

2.5 star property
Hotel in Rochester with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace
Fitness facility
Lobby
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪18 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(34 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rochester

Within a short walk of Monroe Community College, Best Western Rochester Marketplace Inn is within a mile (2 km) of Marketplace Mall. This 94-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Monroe Community College - 14 min walk - 0.8 miles
  • Marketplace Mall - 18 min walk - 1.0 mile
  • University of Rochester - 5 min drive - 3.1 miles
  • Strong Memorial Hospital - 6 min drive - 3.1 miles
  • Rochester Institute of Technology - 7 min drive - 5.0 miles

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Shake Shack - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Tully's Good Times - ‬14 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and a 24-hour fitness center
Best Western Rochester Marketplace Inn features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
35-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

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  • Free airport shuttle
  • Parking included
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Sep 7 - Sep 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 25 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

What's there to see within easy reach of Best Western Rochester Marketplace Inn?

Based on positive ratings, guests enjoy the hotel's location in Rochester, and it's within a short 18-minute walk of Marketplace Mall. You'll also find Tim Hortons Iceplex and Highland Park within a short drive.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on Sep 28, 2025 start from $94.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Rochester Marketplace Inn?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western Rochester Marketplace Inn include a casino on the premises?

No, Best Western Rochester Marketplace Inn doesn't have a casino.

Will I find an indoor pool at Best Western Rochester Marketplace Inn?

No, there is no indoor pool at this hotel.

Is Best Western Rochester Marketplace Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at Best Western Rochester Marketplace Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Rochester Marketplace Inn feature a restaurant that includes a breakfast menu?

Best Western Rochester Marketplace Inn offers free on-the-go breakfast each morning though there is no restaurant.

Will Best Western Rochester Marketplace Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Rochester Marketplace Inn though service animals are welcome.

Are there connecting rooms at Best Western Rochester Marketplace Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Rochester Marketplace Inn?

The closest major airport to Best Western Rochester Marketplace Inn is Greater Rochester Intl. Airport (ROC), which is 7.6 mi away (11 minutes by car).

Are there rooms with balconies at Best Western Rochester Marketplace Inn?

No, at Best Western Rochester Marketplace Inn, there aren't any guestrooms that list a balcony.

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1026 reviews
Rating 8 - Good. 301 out of 1026 reviews
Rating 6 - Okay. 155 out of 1026 reviews
Rating 4 - Poor. 85 out of 1026 reviews
Rating 2 - Terrible. 74 out of 1026 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chan

Liked: Staff & service, amenities, property conditions & facilities
Overall good stay. Clean and comfortable, but the rooms were dated.
Stayed 2 nights in Jun 2025

2/10 Terrible

MAJED

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk no people. Find people to wait 5/6 min or more. Elevator is slow working.
Stayed 1 night in Jul 2025

8/10 Good

Frances

Business traveler
Liked: Cleanliness, property conditions & facilities
Lackluster breakfast, for a so-called hot breakfast. Dry little egg patties.
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN

Stayed 1 night in May 2025

10/10 Excellent

Madeline

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 1 night in May 2025

10/10 Excellent

Kj

Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for 1 night in Rochester. Breakfast was good. The staff were so kind and helpful.
Stayed 1 night in May 2025

2/10 Terrible

MAJED

Disliked: Cleanliness, amenities, property conditions & facilities
Not very good.
Stayed 1 night in Jun 2025

8/10 Good

William

Business traveler
Liked: Amenities, property conditions & facilities
Room was generally clean and comfortable. Wash cloths were wet upon arrival, bath towels were missing and no bath mat was present. Shower was clean and water was ample and hot. Room was quiet and bed was comfortable. Breakfast was good and serve yourself. Hotel location was great for access to RIT and restaurants.
Stayed 2 nights in May 2025

8/10 Good

Noly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Stayed 1 night in May 2025

2/10 Terrible

Jacob

Stayed 1 night in May 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place to stay while I was in Rochester from out of town for medical care.
Stayed 1 night in May 2025

6/10 Okay

Jeanette

Business traveler
Disliked: Amenities
The place is a little rundown. Breakfast was quick and good for the price - free. Staff is friendly!
Stayed 2 nights in May 2025

10/10 Excellent

Reginald

Stayed 1 night in May 2025

10/10 Excellent

Mahadevan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff at this location, cleanly maintained, friendly staff. I would certainly recommend this place.
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness
Only 2 bath towels for 3 people and very little toilet paper. Refrigerator did not work. TV was nearly impossible to figure out. Room was clean.
Stayed 1 night in May 2025

10/10 Excellent

Samson A

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, the room was clean and the breakfast was good. I would definitely stay there again.
Stayed 2 nights in May 2025

6/10 Okay

Boris

Good enough
Stayed 1 night in May 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Quick check in. Was able to get a room on the first floor as we were just staying one night. Bathroom shower was renovated. Don’t understand why there wasn’t soap for the sink. Bed was clean. Was able to get extra pillows. Looked clean. Gym had a station to get water. Breakfast was good. They should have healthier options though (no fruit). Hotel was near restaurants and stores - 10 minutes from Costco gas.
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Antoinette

Traveled with family
Liked: Cleanliness, staff & service
Location perfect; accessible to restaurants, shopping and the highway. Property average. Breakfast options are bare minimum.
Stayed 3 nights in May 2025

8/10 Good

Randy

Business traveler, Traveled with partner
The bath room needs work
Stayed 1 night in May 2025