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Recent guest reviews

Convenient to airport. Close to location for my trip.

If it wasn’t for the manager I would think of staying there. I told the manager there was mold on the ceiling, not a lot but noticeable. He said they would clean it and no one came. The manager made many excuses on why it was not done

It was pretty loud one night 😵‍💫

was exactly what I need

Very clean !

Good stay, no issues. Staff was fantastic! only drawback - breakfast was not a full breakfast.

The front staff was AMAZING and super sweet! He was kind and helpful. The area is clean ad there is food all around. Quick drive into the city for entertainment. We will definitely stay here again.

This was a great stay for this price point. We weren't expecting any frills but the rooms were nicer than I expected. The mini fridge was larger than we expected. The shower head in the shower was incredible, don't skip the shower.

Great management

I liked the location and confy beds

The front desk staff were friendly and always available to offer assistance. There was no daily made service due to Covid-19, but when you saw them in the halls they were not friendly and unwilling to help with anything.

It was a quick check-in. The guest host was very nice

Great hotel friendly staff. Only issue is they don't collect garbage at the door and not alot of accommodations for food i.e. plastic silverware

Older building but quiet. Room was extremely clean. Their housekeeping is excellent

The room overall was ok. The beds,bathroom were clean but the room itself was not the cleanest. the floors were clean but upon closer inspection there were some crumbs behind the television. There were amenities that were closed due to the pandemic which could not be helped. Check in and check out was pretty simple. and the staff were friendly. An ok staff for a night or two but I probably would not be there for an extended-stay but it served the purpose that I needed it for.

Jefferson Rd Rochester NY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Within a short walk of Monroe Community College, Best Western Rochester Marketplace Inn is within a mile (2 km) of Marketplace Mall. This 94-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast.


Rooms

35-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Other amenities include coffee makers, free local calls, and hair dryers.


Property features

Best Western Rochester Marketplace Inn features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a vending machine.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Rochester Marketplace Inn

Everyone (29) Couples (3) Family (19)
4
Everyone

Convenient to airport. Close to location for my trip.

By on May 19, 2023

Review comment responded on May 19, 2023

Thank you

2
Everyone

If it wasn’t for the manager I would think of staying there. I told the manager there was mold on the ceiling, not a lot but noticeable. He said they would clean it and no one came. The manager made many excuses on why it was not done

By on Apr 13, 2023

Review comment responded on Apr 17, 2023

Thank you for your feedback

4
Everyone

By on Apr 11, 2023

Review comment responded on May 1, 2023

Thank you

5
Family Business Business

It was pretty loud one night 😵‍💫

By on Mar 26, 2023

Review comment responded on Mar 31, 2023

Thank you

5
Family

was exactly what I need

By on Sep 20, 2022

Review comment responded on Sep 21, 2022

Thank you, We hope to see you again.

5
Family

Very clean !

By on Jan 1, 2022

5
Family with small children

Good stay, no issues. Staff was fantastic! only drawback - breakfast was not a full breakfast.

By on Aug 9, 2021

Review comment responded on Aug 11, 2021

Thank you for your feedback and thank you for staying with us.

5
Family

The front staff was AMAZING and super sweet! He was kind and helpful. The area is clean ad there is food all around. Quick drive into the city for entertainment. We will definitely stay here again.

By on Jun 29, 2021

Review comment responded on Jul 8, 2021

Thank You for choosing to stay with us and thank you for your feedback.

4
Partner Couples

This was a great stay for this price point. We weren't expecting any frills but the rooms were nicer than I expected. The mini fridge was larger than we expected. The shower head in the shower was incredible, don't skip the shower.

By on Jun 29, 2021

Review comment responded on Jul 8, 2021

Thank You for choosing to stay with us and thank you for your feedback.

4
Family

Great management

By on May 25, 2021

Review comment responded on May 31, 2021

Thank you for choosing to stay with us and thank you for your feedback.

Best Western Rochester Marketplace Inn

940 Jefferson Rd, Rochester, NY 14623
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