Very clean !
Good stay, no issues. Staff was fantastic! only drawback - breakfast was not a full breakfast.
The front staff was AMAZING and super sweet! He was kind and helpful. The area is clean ad there is food all around. Quick drive into the city for entertainment. We will definitely stay here again.
This was a great stay for this price point. We weren't expecting any frills but the rooms were nicer than I expected. The mini fridge was larger than we expected. The shower head in the shower was incredible, don't skip the shower.
Great management
I liked the location and confy beds
The front desk staff were friendly and always available to offer assistance. There was no daily made service due to Covid-19, but when you saw them in the halls they were not friendly and unwilling to help with anything.
It was a quick check-in. The guest host was very nice
Great hotel friendly staff. Only issue is they don't collect garbage at the door and not alot of accommodations for food i.e. plastic silverware
Older building but quiet. Room was extremely clean. Their housekeeping is excellent
We had an issue with our room and the staff was very accommodating in changing our room!
Found a bedbug on the pillow. The hotel and Orbitz refunded my money without hassle. The hotel staff was courteous and did their best to be accommodating in the situation.
The staff was very helpful and polite. They helped me straighten out my membership and get me points
I had a problem and she fixed it immediately without hesitation
Best Western Rochester Marketplace Inn places you within 2 miles (3 km) of popular sights like Bill Gray's Regional Iceplex and Marketplace Mall. This 94-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM.
All of Best Western Rochester Marketplace Inn's 94 individually decorated rooms provide coffee makers, free local calls, and ironing boards. Guests can expect 35-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Hair dryers, desks, and wardrobes or closets are also available. Housekeeping is available on request.
Best Western Rochester Marketplace Inn features a gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a vending machine.
Very clean !
Good stay, no issues. Staff was fantastic! only drawback - breakfast was not a full breakfast.
The front staff was AMAZING and super sweet! He was kind and helpful. The area is clean ad there is food all around. Quick drive into the city for entertainment. We will definitely stay here again.
Thank You for choosing to stay with us and thank you for your feedback.
This was a great stay for this price point. We weren't expecting any frills but the rooms were nicer than I expected. The mini fridge was larger than we expected. The shower head in the shower was incredible, don't skip the shower.
Thank You for choosing to stay with us and thank you for your feedback.
Great management
Thank you for choosing to stay with us and thank you for your feedback.
I liked the location and confy beds
Thank you for your review. With different establishments near the hotel, like finding a meal, getting coffee, and shopping in real life, is made easy. We look forward to your next stay!
Thank you so much for your feedback about your stay at the Best Western Rochester Marketplace Inn. We are so happy you enjoyed your stay! We cannot wait to see you again soon.
Thank you so much for taking the time to review the Best Western Rochester Marketplace Inn! We look forward to your next visit with us!
The front desk staff were friendly and always available to offer assistance. There was no daily made service due to Covid-19, but when you saw them in the halls they were not friendly and unwilling to help with anything.
Thank you so much for staying with us at the Best Western Rochester Marketplace Inn. We are are always looking for places to improve in. We are so happy that the front desk was able to accommodate your needs during your stay. We hope to see you soon for your next stay!
It was a quick check-in. The guest host was very nice
We are so happy that your check-in was quick and efficient and that our guest service agent was very friendly. We pride ourselves on our friendly service. Thank you so much for your feedback! We hope to see you again soon at the Best Western Rochester Marketplace Inn.
Thank you for your feedback and thank you for staying with us.