Good breakfast buffet
pretty clean no frill lodging
The employees were nice.
The room was very dirty. Bottles left on the floor from the past guests. Crumbs and hair all over the place. Crumbs in all the drawers. Do not stay here. Pillows are to soft.
I loved the ceiling fan and also the soaps that they provided at this hotel. Everything was great... EXCEPT THE WIFI is terrible I stayed at this hotel for four nights with out WiFi I had to use my hotspot off of my phone that is the only downside about this hotel .
The kitchen and large room. The beds were very comfortable.
Hotel lobby, gym, pool and some hallways under construction. Should have been alerted to that when making reservation. Hassle getting in /out of hotel and could not access elevator/near stairwell. To use fitness facilities had to go to hotel across parking lot. Staff not helpful.
Would have been nice to know they were under major construction. I would have chosen another location.
we like staying in one bedroom suites so we chose this place to see if we'd like it.
Great visit overall. The pool was not heated during our stay but the hotel worked out an agreement with a neighboring hotel and would call ahead to let them know we were headed over. It was a short walk and the weather was great. Staff is super. Downside: coffee stains in the dishwasher made me wonder how the dishes in the cupboard were cleaned before we arrived - I washed them in light of recent news reports on this issue. The room was overly warm -sunny side of building. I turned on the A/C resulting in an asthma attack - making me wonder if the filters need cleaning. So, I turned off the A/C. These were not reasons to down-rate the hotel because overall we really enjoyed our stay.
We had stayed at other hotels in the Henrietta area...until we found this gem! It’s easy on and off Rt. 390 and within 5 miles of the campus is a bonus. We normally reserve a suite so there is always plenty of room, the beds mold to fit you and we take advantage of the free breakfast. There are meals also each night during the business week, we have not taken advantage of this benefit, but the selection is different each evening and looks appetizing. Lastly, I want to comment on the staff, very accommodating and always looking to help any way they can. Thanks much and we will see you soon!
Very pleasant stay. The hotel is near good shopping, many restaurants and an expressway entrance so you can quickly go to other locations in the region. The hotel is well maintained and the staff is very friendly and helpful.
Very good location and staff was very helpful with special requests.
Our adult son had eye surgery in Rochester, was unable to drive after and needed to visit the doctor the following day for an eye check, so we met him there and stayed at the Homewood suites. It was close to the doctor's office and close to everything; restaurants, grocery store, pharmacies, mall, etc. Staff at the hotel were friendly and helpful. The suite was comfortable and convenient. We enjoyed the pool and hot tub, and the hot breakfast was very good. We would stay there again.
We had just a quick overnight stay. I was very happy about the value... the rooms were nice and large, the breakfast was good, and everything was clean and quiet. I just wish they offered the manager's reception on the weekends.
our travel was to visit my sister battling cancer, we needed a restful hotel. we were NOT disappointed. with the exception of the hockey team in the rooms surrounding us, it was all good. i phoned the desk about the noise and they dealt with it immediately.
Friendly staff and convenient location. Clean and quiet. Complimentary breakfast was great too!
This was so nice to stay at. Nice fluffly towels, soft bed. I was nothing more than pleased with my stay there.
Located 1.3 mi (2.1 km) from Fair and Expo Center, Homewood Suites Rochester Henrietta is within a 10-minute drive of other popular attractions like Highland Park. This 3-star hotel has 90 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
42-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, dining areas, and sitting areas are other standard amenities. Weekly housekeeping is available.
At Homewood Suites Rochester Henrietta, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Good breakfast buffet
pretty clean no frill lodging
The employees were nice.
The room was very dirty. Bottles left on the floor from the past guests. Crumbs and hair all over the place. Crumbs in all the drawers. Do not stay here. Pillows are to soft.
Thank you for providing feedback on your recent stay with us. We're very sorry to hear that there was an issue with the cleanliness of your suite. It is not a typical occurrence at our hotel. We hope to see you again in the future.
I loved the ceiling fan and also the soaps that they provided at this hotel. Everything was great... EXCEPT THE WIFI is terrible I stayed at this hotel for four nights with out WiFi I had to use my hotspot off of my phone that is the only downside about this hotel .
The kitchen and large room. The beds were very comfortable.
Thank you for staying with us and we are glad you enjoyed your stay!
Thank you for your review!
Hotel lobby, gym, pool and some hallways under construction. Should have been alerted to that when making reservation. Hassle getting in /out of hotel and could not access elevator/near stairwell. To use fitness facilities had to go to hotel across parking lot. Staff not helpful.
Good morning Sue, Thank you for your review on your recent stay with us. Our renovations are in their final stages, only a few more days left! We appreciate your patience with us during your stay. We hope to welcome you back on your next visit to Rochester, NY so you can see the finished hotel amenities that were closed during your stay.
Would have been nice to know they were under major construction. I would have chosen another location.
Thank you for your survey. We hope that you are able to return and see the results from our amazing renovations.
Thank you for the feedback on your recent stay with us, we are so happy to hear you enjoyed your visit. We pride ourselves on our wonderful staff and am glad you felt the same! We hope to welcome you back the next time your travels bring you to the Rochester area in the future.