The room had an odor to it and the AC was so loud and squeaking that we had to turn it off in order to sleep.
I loved the mattress. I was on the bottom floor. Many footsteps above and people walking around about 2:00. Slamming of the guests hotel doors.
Very convenient being next to target and ihop. Friendly staff and very clean
We left early because all night long people were banging on doors and stomping on the floor above us. Then our hotel room phone kept ringing at midnight saying it was the front desk and we needed to give them a credit card immediately even though we were already checked into our room and my credit card was already charged. Woke us all up in the middle of the night while we were there for a funeral.
The hotel staff was very friendly. However, the hotel was experiencing renovations. The room directly over our room had power tools and hammers being used until 11:30pm and this was after 3 different complaints. The breakfast area was crowded at best and limited selections were offered and did not change. Half of the parking lot had construction vehicles and supplies staged. We were given attitude when we tried to leave the parking lot. Had I known the hotel was being renovated when I booked, I would have stayed somewhere else.
We called ahead to inform them that we would be arriving early and needed time to get ready for a 3 pm wedding. We arrived at 1:45 and our room was ready. Staff was friendly and accommodating. Location of the hotel was perfect for us. Breakfast was nice with a very helpful and friendly lady stocking the food. Our only complaint was that, after breakfast and after taking our luggage out to our car, we went back up to our room prior to checking out, to freshen up. The cleaning staff were already cleaning our room. Opps! A little too aggressive on the cleaning duties! We shared this info withe the front desk, and they promised to address it. Overall though, nice place to stay.
The staff was very understanding of needs. We were 2 Seniors with serious health issues.
good I left a lengthy review but it would not accept so this will just have to do
The decor of this hotel is entirely in shades of brown. They should call it the Mocha-tel. The heating/airconditioning unit in our room was excessively noisy. The breakfast could use an upgrade.
JST AN AVERAGE STAY THERE WASN'T ANYTHING OUTSTANDING
This hotel is excellent. It is super clean with very nice rooms, great staff, and amenities like free wifi, indoor pool, and exercise equipment plus free breakfast. This hotel is great.
The room was much bigger than I expected, with a king bed and a seating area with a small sofa and a coffee table, plus a desk and a chair. In addition, there was a microwave, refrigerator, and coffee maker. I was quite satisfied with the stay.
Had a school reunion for IHS class of 1973. Great location for all three High Schools. Will stay there again when i visit.
A LITTLE DIFFICULT TO FIND BUT WORTH THE STAY. ROOM A LITTLE SMALL BUT WELL MAINTAINED AND EQUIPPED. STAFF HELPFUL AND GOOD BREAKFAST CHOICES--SAVES LOTS OF TIME.
I stayed only one night. However, I enjoyed the room, it was clean and the staff were very helpful and friendly. My only complaint was the lack of dining facilities in the hotel.
Located in East Irondequoit, Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel is within a 10-minute drive of popular attractions such as Genesee River's High Falls and Rochester Museum and Science Center. This 66-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is served each morning from 7 AM to 9:30 AM.
All of Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel's 66 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and safes. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests of Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel enjoy a gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
The room had an odor to it and the AC was so loud and squeaking that we had to turn it off in order to sleep.
I loved the mattress. I was on the bottom floor. Many footsteps above and people walking around about 2:00. Slamming of the guests hotel doors.
Very convenient being next to target and ihop. Friendly staff and very clean
We left early because all night long people were banging on doors and stomping on the floor above us. Then our hotel room phone kept ringing at midnight saying it was the front desk and we needed to give them a credit card immediately even though we were already checked into our room and my credit card was already charged. Woke us all up in the middle of the night while we were there for a funeral.
The hotel staff was very friendly. However, the hotel was experiencing renovations. The room directly over our room had power tools and hammers being used until 11:30pm and this was after 3 different complaints. The breakfast area was crowded at best and limited selections were offered and did not change. Half of the parking lot had construction vehicles and supplies staged. We were given attitude when we tried to leave the parking lot. Had I known the hotel was being renovated when I booked, I would have stayed somewhere else.
