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Holiday Inn Express Rochester NE- Irondequoit

2.5 out of 5.0

Recent guest reviews

The hotel staff was very friendly. However, the hotel was experiencing renovations. The room directly over our room had power tools and hammers being used until 11:30pm and this was after 3 different complaints. The breakfast area was crowded at best and limited selections were offered and did not change. Half of the parking lot had construction vehicles and supplies staged. We were given attitude when we tried to leave the parking lot. Had I known the hotel was being renovated when I booked, I would have stayed somewhere else.

We called ahead to inform them that we would be arriving early and needed time to get ready for a 3 pm wedding. We arrived at 1:45 and our room was ready. Staff was friendly and accommodating. Location of the hotel was perfect for us. Breakfast was nice with a very helpful and friendly lady stocking the food. Our only complaint was that, after breakfast and after taking our luggage out to our car, we went back up to our room prior to checking out, to freshen up. The cleaning staff were already cleaning our room. Opps! A little too aggressive on the cleaning duties! We shared this info withe the front desk, and they promised to address it. Overall though, nice place to stay.

The staff was very understanding of needs. We were 2 Seniors with serious health issues.

good I left a lengthy review but it would not accept so this will just have to do

The decor of this hotel is entirely in shades of brown. They should call it the Mocha-tel. The heating/airconditioning unit in our room was excessively noisy. The breakfast could use an upgrade.

JST AN AVERAGE STAY THERE WASN'T ANYTHING OUTSTANDING

This hotel is excellent. It is super clean with very nice rooms, great staff, and amenities like free wifi, indoor pool, and exercise equipment plus free breakfast. This hotel is great.

The room was much bigger than I expected, with a king bed and a seating area with a small sofa and a coffee table, plus a desk and a chair. In addition, there was a microwave, refrigerator, and coffee maker. I was quite satisfied with the stay.

Had a school reunion for IHS class of 1973. Great location for all three High Schools. Will stay there again when i visit.

A LITTLE DIFFICULT TO FIND BUT WORTH THE STAY. ROOM A LITTLE SMALL BUT WELL MAINTAINED AND EQUIPPED. STAFF HELPFUL AND GOOD BREAKFAST CHOICES--SAVES LOTS OF TIME.

I stayed only one night. However, I enjoyed the room, it was clean and the staff were very helpful and friendly. My only complaint was the lack of dining facilities in the hotel.

The hotel employees were helpful and nice. The pool was great! If I could have slept everything would have been nicer. I could hear every footstep from our neighbors above us and a lot of noise from the rooms around us. I would imagine the building is older than it looks or sound deadening wasn't a priority during the build.

The hotel was good. The staff was very nice and friendly. Good service for the money paid.

The hotel was clean and relatively new. The staff was very friendly and helpful. My complaint is that the mattress was terrible. I'm not fussy about mattresses, but this was so bad that I couldn't sleep and neither could my husband. We were both exhausted the next day and my husband had a sore neck and back.

Me and my family enjoyed this hotel. It was clean free wifi pool and snacks for guest (baked cookies). Was an unexpected treat. The breakfast was more than continental. Great stay over all!

Every thing was ordinary except for the 2 broken irons that arrived via room service, and the broken treadmill in the fitness room. Note to guess check your before getting settled in. stayed here twice and both times the iron was broken..

Overall I had a good stay here. There was a great breakfast.

Nice rooms and very comfortable! Breakfast was great. It did take a while to check in when I first got there. They were busy with one person at the front. Pool was nice and warm, only gets to 4 feet.

our stay was just ok been working tons lately and wanted a night away and just to soak in a hot tub put on our suits went down to pool only to find out it was out of order BUMMER I would recomend this hotel to others but would call ahead to see if ammenities were in working order

The hotel is well located and in easy reach of Rochester downtown, the coast, Erie canal area and the Finger Lakes. It is just off East Ridge where there are some good restaurants that are not chains. Good pool and breakfast. Staff very friendly.

2200 Goodman St N Rochester NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Rochester NE- Irondequoit is located within a few miles (5 km) of Main Street Armory and Rochester Auditorium Theater. This 66-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's also close to Genesee River's High Falls and Maplewood Park.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 9:30 AM.


Rooms

All of Holiday Inn Express Rochester NE- Irondequoit's 66 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

Guests staying at Holiday Inn Express Rochester NE- Irondequoit enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking (Feature)

Queen 2 | Sleeps 5

Room, 1 King Bed, Non Smoking (Feature)

King 1 | Sleeps 4

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Guest reviews for Holiday Inn Express Rochester NE- Irondequoit

Everyone (1) Couples (9) Business (4) Family (13) Other (4) Friends (2)
2

renovations late into the night

Everyone

The hotel staff was very friendly. However, the hotel was experiencing renovations. The room directly over our room had power tools and hammers being used until 11:30pm and this was after 3 different complaints. The breakfast area was crowded at best and limited selections were offered and did not change. Half of the parking lot had construction vehicles and supplies staged. We were given attitude when we tried to leave the parking lot. Had I known the hotel was being renovated when I booked, I would have stayed somewhere else.

By on Aug 24, 2016

4

nice hotel in good location

Couples

We called ahead to inform them that we would be arriving early and needed time to get ready for a 3 pm wedding. We arrived at 1:45 and our room was ready. Staff was friendly and accommodating. Location of the hotel was perfect for us. Breakfast was nice with a very helpful and friendly lady stocking the food. Our only complaint was that, after breakfast and after taking our luggage out to our car, we went back up to our room prior to checking out, to freshen up. The cleaning staff were already cleaning our room. Opps! A little too aggressive on the cleaning duties! We shared this info withe the front desk, and they promised to address it. Overall though, nice place to stay.

By on Oct 13, 2015

5

in our grief

Families

The staff was very understanding of needs. We were 2 Seniors with serious health issues.

By on Oct 6, 2015

5

this hotel

Families

good I left a lengthy review but it would not accept so this will just have to do

By on Dec 2, 2014

3

what can brown do for you?

Couples

The decor of this hotel is entirely in shades of brown. They should call it the Mocha-tel. The heating/airconditioning unit in our room was excessively noisy. The breakfast could use an upgrade.

By on Oct 7, 2014

3

good stay

Families

JST AN AVERAGE STAY THERE WASN'T ANYTHING OUTSTANDING

By on May 27, 2014

5

excellent hotel

Families

This hotel is excellent. It is super clean with very nice rooms, great staff, and amenities like free wifi, indoor pool, and exercise equipment plus free breakfast. This hotel is great.

By on May 23, 2014

4

more amenities than i expected

Singles

The room was much bigger than I expected, with a king bed and a seating area with a small sofa and a coffee table, plus a desk and a chair. In addition, there was a microwave, refrigerator, and coffee maker. I was quite satisfied with the stay.

By on May 8, 2014

4

good location

Couples

Had a school reunion for IHS class of 1973. Great location for all three High Schools. Will stay there again when i visit.

By on Oct 1, 2013

4

business trip

BusinessTravelers

A LITTLE DIFFICULT TO FIND BUT WORTH THE STAY. ROOM A LITTLE SMALL BUT WELL MAINTAINED AND EQUIPPED. STAFF HELPFUL AND GOOD BREAKFAST CHOICES--SAVES LOTS OF TIME.

By on May 6, 2013