Residence Inn by Marriott Rochester Henrietta

3.0 star property
Hotel with free breakfast, near Marketplace Mall

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Rochester Henrietta

Property amenity
Exterior
Fridge, microwave, stovetop, dishwasher
Reception
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Kitchen
  • Pet friendly

Explore the area

View in a map
1300 Jefferson Rd, Rochester, NY, 14623
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Place, Marketplace Mall
    ‪3 min drive‬
  • Place, Strong
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(5 reviews)
  • 768 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 580 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 768 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Rochester

Marketplace Mall is within 2 miles (3 km) of Residence Inn by Marriott Rochester Henrietta while other popular attractions such as Tim Hortons Iceplex are within 3 miles (5 km). This 139-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Tim Hortons Iceplex - 2 min drive - 1.6 miles
  • Marketplace Mall - 3 min drive - 1.9 miles
  • University of Rochester - 6 min drive - 4.7 miles
  • Rochester Institute of Technology - 9 min drive - 5.9 miles
  • Strong - 9 min drive - 6.0 miles

Getting around

  • Rochester Station - 14 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tully's Good Times - ‬8 min walk
  • ‪Dairy Queen - ‬14 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Boston Market - ‬17 min walk

About this property

Residence Inn by Marriott Rochester Henrietta

Hotel with free breakfast, near Marketplace Mall
At Residence Inn by Marriott Rochester Henrietta, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, sofa beds, and dining areas. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated entire property - April 2025
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Henrietta
Residence Inn Marriott Henrietta Hotel
Residence Inn Marriott Henrietta Hotel Rochester
Residence Inn Marriott Rochester Henrietta Aparthotel
Residence Inn Marriott Henrietta Aparthotel
Residence Inn Marriott Rochester Henrietta
Residence Inn Marriott Henrietta
Residence Inn Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Rochester
Residence Inn by Marriott Rochester Henrietta Hotel Rochester

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Rochester Henrietta?

Residence Inn by Marriott Rochester Henrietta offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Residence Inn by Marriott Rochester Henrietta?

This hotel is located in Rochester, close to Strong, Tim Hortons Iceplex, and Marketplace Mall. You'll also find Highland Park and Cinemark Movies 10 within a short drive.

Will I be able to park at Residence Inn by Marriott Rochester Henrietta?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn by Marriott Rochester Henrietta have a casino at the property?

No, Residence Inn by Marriott Rochester Henrietta doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Rochester Henrietta?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Residence Inn by Marriott Rochester Henrietta?

Amenities that appeal to couples at this hotel include a kitchen, premium bedding, and free Internet access.

Does Residence Inn by Marriott Rochester Henrietta have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Rochester Henrietta have a restaurant with a breakfast menu?

Yes, Residence Inn by Marriott Rochester Henrietta serves free continental breakfast each morning from its snack bar.

Will Residence Inn by Marriott Rochester Henrietta allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Rochester Henrietta for a fee of USD 125 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Residence Inn by Marriott Rochester Henrietta?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Residence Inn by Marriott Rochester Henrietta?

The closest major airport to Residence Inn by Marriott Rochester Henrietta is Greater Rochester Intl. Airport (ROC), which is 6.1 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Residence Inn by Marriott Rochester Henrietta?

No, there aren't any guestrooms with balconies at Residence Inn by Marriott Rochester Henrietta.

Residence Inn by Marriott Rochester Henrietta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 402 out of 586 reviews
Rating 8 - Good. 135 out of 586 reviews
Rating 6 - Okay. 27 out of 586 reviews
Rating 4 - Poor. 11 out of 586 reviews
Rating 2 - Terrible. 11 out of 586 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect....staff friendly and helpful, great breakfast, and everything was clean and beautiful. Very impressed....highly recommend!!
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the kitchenette
Stayed 1 night in Jun 2025

10/10 Excellent

Nykolas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and breakfast buffet
Stayed 7 nights in Jul 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Janiyah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated. Staff was friendly and helpful. Location is the drawback for someone who likes to walk in the mornings. And, the infestation of kids playing in tournaments nearby. They were a lot of them and running around as kids would do. More a reflection of parents than the hotel. And, it is located where its located. It's in an a more industrial/commercial location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Martha

Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy to have stayed at this property. The staff was very helpful and kind. The room was very clean and updated. The stairwell and hallways needed a vacuuming, but as far a the room went-- it was pristine. Breakfast was great-- not just toast and jam-- lots of options. They even had non-dairy milk for coffee! Will definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Tylyr

Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Very Accommodating

Our flight arrived @ ROC at 10am, so we had some time to kill before check-in. After we shopped and ate we decided to call the hotel and see if POSSIBLY we could check in early. They were VERY accommodating and welcomed us immediately! What a relief! The suite was perfect! Location is close to the highway and 11 mins to airport. We will DEFINITELY stay here when we visit family in Rochester! Thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and responsive to our needs. The hotel and out room was very clean. We will definitely stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Ernie, Lexington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025

8/10 Good

Gerdy

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
The hotel was clean, the staff was friendly and the room was spacious. Nice property, my only complaint is that the bed was uncomfortable and the sheets and pillows were stiff.
Stayed 4 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marsha Was there to welcome us and check us in. She was amazing and very attentive.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it. 100% recommend

I thought it was very nice and I would love to go back if I got the chance. The room I stayed in was a one bedroom suite and I think it was one of the best i've stayed in.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service overall but breakfast could be better.
Stayed 3 nights in May 2025

8/10 Good

Senthil

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was fine except that i had a bug in my back head (sticking to my hair) when i woke up in the morning. Not sure if it is a bed bud and/or a pet tick from the towel ( i used to have a towel as a support for my head while sleeping). Little scary though.
Stayed 1 night in Apr 2025

6/10 Okay

Selma

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is updated, has wonderful staff, good breakfast and a nice pool but we weren't happy with the condition of our room. We are a family of 6 and the one bedroom suite was specious and accommodated all of us but there was pet hair all over the room. I have one year old who likes to explore and i didn't feel comfortable setting her down at all in the room. By the time i noticed the pet hair all over the floor and our clothes we were ready for bed and i didn't request a different room but i couldn't wait to leave. I love animals but as someone who doesn't have pets i don't want to be covered in someone else's pet hair. I would stay here again only if i was given a room that isn't pet friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing family stay!

We had an absolutely amazing stay at this family-friendly hotel! The rooms were spotless, spacious, and perfect for kids—especially with the kitchenette, which made mealtime easy. The breakfast was delicious with great variety. Every staff member was kind, but a special shoutout to Stephanie at the front desk—she greeted us with a smile, checked in to see if we needed anything, and made sure our stay with our kids was perfect. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.. and extra pillows
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in the staff was extremely friendly and helpful . We genuinely felt as though we were their only priority. The room was spacious, clean and accommodating. We slept like babies . We would absolutely stay again. Thank you
Stayed 1 night in Apr 2025