Fairfield Inn & Suites by Marriott Rochester West/Greece3.0 out of 5.0
Recent guest reviews
I don't think I have ever rated a hotel a 5 before unless it was some lavish resort but this hotel certainly deserves it. I stayed in Rochester during the coldest days this winter (1/3 - 1/6/18) with snow piling up each day. The hotel is in an excellent location, close to 3 restaurants easily accessible by foot even in snow. Customer service is excellent. The young lady at the front desk was extremely polite and courteous. She greeted me each day upon my return to the hotel. She also recommended delivery when I was reluctant to go out for dinner one evening. She genuinely cared where many hotel attendants just do a job. The rooms were very nice--spacious, clean, comfortable and quiet. My view overlooked a busy highway but I did not hear any traffic at all. Getting to the main road was very easy. They gym was nice and clean with plenty of equipment for my cardio workout (on the treadmill). One of the best parts was breakfast. Now, if you have read any of my post regarding hotels, I NEVER say great things about hotel breakfast options, but Fairfield-Rochester is the best. The first morning they had fresh fruit, and tasty juices. The 2nd morning, they served veggie sausage and soy milk. Why I have never seen this in any hotel in all my years traveling. And the best part, is that it was a tasty and filling breakfast, complete with fresh strawberries. I only wish that other hotels, especially other Marriott hotels would take lessons from this hotel as they have it down pat. Way to go Fairfield.
Was here for 2 days over Thanksgiving Holiday, to visit my sister in Rochester. Room was very clean and well apportioned. Staff very friendly. They wanted to give the housekeeping staff time off for their families and had a survey to be able to wave full cleaning of the room (just pick-up trash and replace towels), which we did. Nice hotel, good breakfast in the morning...well done.
My family (husband and toddler under 2) and I stayed at this hotel over the Thanksgiving holiday. The property was very well kept and our room was clean and cozy. Staff was incredibly kind and breakfast was delicious. This hotel was a great value for a quick stay in Rochester.
Stayed here for the night. Staff was very friendly. The location is close to everything! Breakfast was by far the best we have ever had at any hotel. Many choices, everything was hot and fresh. Something for everyone. Pool was a bit chilly for my taste but my son enjoyed it. We both loved the hot tub!! Perfect for a cold night. Only complaint I would have is the pool area should be checked and cleaned a bit more often. Dirty towels left around from lazy guests and the floor was dirty. Hair all over and dirt. Yuck! All in all.. we would stay again!
Clean; quiet; easy check-in and check-out; friendly staff; nice size room; hot and tasty waffles for breakfast; walking distance to food; close to the mall and movie theater. Perfect, quick work trip.
Newly renovated inside and out. Our room was well appointed. King bed very comfortable. Free breakfast included plenty of hot and cold options. Front desk staff was very friendly. Appreciated the proximity to Route 104.
I really want to give this hotel a good review. As others have said, the staff is so nice! The location is incredibly convenient for those flying in and out of Rochester. I did notice that some recent renovations have been completed, but I hope that the beds are next on the list to be upgraded. I have been on this one trip for over a month in a different hotel each night (including other Fairfield Inn properties), and I have never experienced a worse bed. I had two double beds and started in one and it was so uncomfortable I moved to the other, which was slightly better. The edges of the bed were hard and stiff, but the middle of the beds were saggy with no support. It was not the best night of sleep, but it was just one night and the location was good. I think that I would consider other properties in the future even if they are less convenient.
Stayed here for 5 nights over Labor Day Weekend and could not have been more pleased with my stay. The hotel is tucked away off the main road, so it was very quiet, but still within walking distance to 2 or 3 restaurants. The front desk staff was very friendly and accommodating during our stay. We stayed in a suite which had a ton of space. The hotel was very convenient to downtown Rochester with a short drive. I picked this hotel based on its Trip Advisor reviews and I am happy to add to the positive comments and highly recommend this hotel.
Spent night here while passing through Rochester. Hotel is in a nice location. Very clean and the staff is very friendly. Breakfast is included in the rate, have to love the waffle maker. There is a nice sitting area in both front and back. Fire pit in the back!
We stayed here for 10 days with two small children so it was a long and very trying at times with the little ones. The staff was always very friendly and extremely accommodating. The room was very clean and comfortable. The beds were comfortable. The breakfast was nice with variety of items including pastries, eggs, fruit, cereal. The pool was small but the area was very clean and well maintained. We also used the washer and dryer several times and it was great. It was in a great location. Only complaint was that the room was pretty small for 4 people, but that was our fault not theirs as I'm sure we could have booked a suite or something. The bathrooms were very small and difficult to shut the door with even one person in there. I would also suggest that they put more than 2 very small garbage cans in the rooms, perhaps larger ones? Also, a recycling garbage can would have been nice. Overall enjoyed our stay and highly recommend.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of Mall at Greece Ridge, Fairfield Inn & Suites by Marriott Rochester West/Greece is within 3 miles (5 km) of Kodak Center for Performing Arts. This 70-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Also nearby are Maplewood Park and Seneca Park.
Free hot/cold buffet breakfast is included with your stay.
The 70 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Hair dryers, ironing boards, and desks are also standard.
Guests of Fairfield Inn & Suites by Marriott Rochester West/Greece have access to an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 126 reviews