Room in NEED of upgrade.
A little outdated with furniture that was quite worn along with the carpet.. however the prop4 staff and amenities were nice and price was reasonable.
The property is in a great location and Starbucks is walking distance.
I liked that the rooms looked like studio apartments.
only one of the guest washer/dryer sets worked
Wonderful and helpful staff. The room was very clean and the facilities were very nice.
The overall stay was satisfactory, room was clean but furniture was quite a bit worn and dated. Beds were comfortable. Customer service was great.
Front desk clerk was extremely rude. When I asked a question he just disregarded it giving no answer. When I got to my room my keys were deactivated. When I went back to the desk they clerk said he had done so & it was because it was more than 5 occupants. Mind you I paid for the suite that has a small living area and a separate bedroom area. I have 5 kids how can you place such limit for those whom have larger families. Never again due to unprofessional customer service.
The property is slightly dated in good condition adequate for the rates being charged.
Easy checkin, clean room, friendly staff, nice breakfast buffet
Awesome clean hotel, great location. Good breakfast with many options (eggs, meats, oatmeal, cereal, waffles, fruit, juices). Friendly staff.
This is a very practical choice for a suite hotel room at a reasonable price. I researched a lot of alternatives and thought that Homewood provided the most "value". The staff was terrific and the beds were very comfortable. In a perfect world, the bathrooms and lighting would be a little more updated but all in all, I got what I expected to get.
Hotel is great and rooms are clean. Good breakfast and great location as well. U can walk to Starbucks!
The room was very clean. The sofa bed was comfortable.
Loved this hotel. Clean, new, spacious. Loved the kitchen convenience
Friendly staff, very clean hotel. Hotel design is family and business friendly. The kitchenette (microwave, stovetop, refrigerator, dishwasher) and plates and utensils were clean and ready to use. They have DVD players(ask at front desk, and they'll loan them out for free). Very nice free breakfast daily. Mon- Thurs they have an evening reception - free wine and beer and finger foods - enough for a light dinner. On the Thurs evening that we arrived, they had meatball subs and salad. Nice pool and gym.
Located within a mile (2 km) of Highland Hospital of Rochester, Homewood Suites by Hilton Rochester/Greece, NY is within 3 miles (5 km) of Mall at Greece Ridge. This 3-star hotel has 95 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and living rooms are also available.
Guests staying at Homewood Suites by Hilton Rochester/Greece, NY enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Room in NEED of upgrade.
A little outdated with furniture that was quite worn along with the carpet.. however the prop4 staff and amenities were nice and price was reasonable.
The property is in a great location and Starbucks is walking distance.
Thank you for providing feedback about your experience.
I liked that the rooms looked like studio apartments.
Thank you for providing feedback about your experience.
only one of the guest washer/dryer sets worked
Thank you for staying with us we appreciate your feedback
Wonderful and helpful staff. The room was very clean and the facilities were very nice.
Thank you for staying with us! I am glad you enjoyed your stay. Hope to see you again soon.
The overall stay was satisfactory, room was clean but furniture was quite a bit worn and dated. Beds were comfortable. Customer service was great.
Front desk clerk was extremely rude. When I asked a question he just disregarded it giving no answer. When I got to my room my keys were deactivated. When I went back to the desk they clerk said he had done so & it was because it was more than 5 occupants. Mind you I paid for the suite that has a small living area and a separate bedroom area. I have 5 kids how can you place such limit for those whom have larger families. Never again due to unprofessional customer service.
The property is slightly dated in good condition adequate for the rates being charged.
Robin, Thank you for providing feedback about your recent experience. It was our pleasure to host your stay. We are planning to renovate the hotel soon, when you return for your next trip you will be in for a pleasant surprise.