Very professional and friendly
G99d experience
Staff was super friendly. Pointed out that someone spilled something by elevators and came back 2 hours later and it was not cleaned. Not in best part of town, but chain restaurants were close and staff friendliness made the difference.
The staff was very pleasant, no complaints there. The room was ok. There were stains on the rug and the desk chair which is not very comforting. Not sure that I would recommend to family or friends. Not really a good value for the price.
It was fine
Was a little surprised at the condition and service at this property. Often stay at Hampton Inns when I travel. They are clean, and the staff is wonderful. While this site was not bad, I was surprised that it was not as good as the others I have stayed at. That might just be a one-time occurrence, though.
Breakfast was from 6-9 am & was grab-n-go however there were slim pickings at 8:30 both days; day 1 no bananas, milk for cereal or lids for juice cups and day 2 no hard boiled eggs.
The room was comfortable and not too big. It was clean and the tv had lots of channels. I t was difficult to adjust the heat. Breakfast tasted good and the quantity was just right.
I love how close this hotel was to everything. I did not like all the strains on the carpets and chairs. My shower was clogged.
Great location. Close to many things to do. My only complaint is of little fault of the hotel. Due to COVID the pool was closed and breakfast consisted of cold cereal, yogurt or pre made sandwiches. This would have been fine if I had know about it before arriving. There was a special needs child in our party and we had not brought food they would eat because we thought the usual Hampton breakfast would be available.
The room was a dirty hole of defecation. Dust and dirt everywhere. Worn, chipped, rubbed furniture.
Hotel is clean, but It can be better. A better desk help gonna improve that.
Very clean and a good location. Staff are friendly
Everything was great, and the workout room was very nice to use. Only comment was that I'm from south Florida and as such was trying to get the heat up to 76-77, but it seemed to be limited to about 74. A little chilly for me but I'm a wuss!
Very good price, clean room, clean workout room. Breakfast had more options than I expected including pressed juice and smoothies. Overall area wasn’t the greatest, but a very short drive into downtown which saved me $200 by staying 10 mins away. Close to Target, Starbucks and Dunkin!
Located in Irondequoit within a short walk of Rochester General Hospital, Hampton Inn Rochester Irondequoit is within 2 miles (3 km) of Durand Eastman Park. This hotel has 77 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free self-serve breakfast, served each morning from 7:00 AM to 9:00 AM. Enjoy a bite to eat at Pasta Villa, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
Guests of Hampton Inn Rochester Irondequoit have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, coffee/tea in a common area, and express check-out.
Very professional and friendly
G99d experience
Staff was super friendly. Pointed out that someone spilled something by elevators and came back 2 hours later and it was not cleaned. Not in best part of town, but chain restaurants were close and staff friendliness made the difference.
The staff was very pleasant, no complaints there. The room was ok. There were stains on the rug and the desk chair which is not very comforting. Not sure that I would recommend to family or friends. Not really a good value for the price.
It was fine
Was a little surprised at the condition and service at this property. Often stay at Hampton Inns when I travel. They are clean, and the staff is wonderful. While this site was not bad, I was surprised that it was not as good as the others I have stayed at. That might just be a one-time occurrence, though.
Breakfast was from 6-9 am & was grab-n-go however there were slim pickings at 8:30 both days; day 1 no bananas, milk for cereal or lids for juice cups and day 2 no hard boiled eggs.
I am very sorry to hear we did not meet the normal expectation that we do strive for as part of the Hilton family of hotels. We are working diligently to improve our services through these tough times. We are excited to announce that our property is being renovated, and we are working to get back to a full staff so that the normal services we are known for are up to par. Please give us another try in the future. Your review did not go unheard.