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Recent guest reviews

Staff was super friendly. Pointed out that someone spilled something by elevators and came back 2 hours later and it was not cleaned. Not in best part of town, but chain restaurants were close and staff friendliness made the difference.

The staff was very pleasant, no complaints there. The room was ok. There were stains on the rug and the desk chair which is not very comforting. Not sure that I would recommend to family or friends. Not really a good value for the price.

It was fine

Was a little surprised at the condition and service at this property. Often stay at Hampton Inns when I travel. They are clean, and the staff is wonderful. While this site was not bad, I was surprised that it was not as good as the others I have stayed at. That might just be a one-time occurrence, though.

Breakfast was from 6-9 am & was grab-n-go however there were slim pickings at 8:30 both days; day 1 no bananas, milk for cereal or lids for juice cups and day 2 no hard boiled eggs.

The room was comfortable and not too big. It was clean and the tv had lots of channels. I t was difficult to adjust the heat. Breakfast tasted good and the quantity was just right.

I love how close this hotel was to everything. I did not like all the strains on the carpets and chairs. My shower was clogged.

Great location. Close to many things to do. My only complaint is of little fault of the hotel. Due to COVID the pool was closed and breakfast consisted of cold cereal, yogurt or pre made sandwiches. This would have been fine if I had know about it before arriving. There was a special needs child in our party and we had not brought food they would eat because we thought the usual Hampton breakfast would be available.

The room was a dirty hole of defecation. Dust and dirt everywhere. Worn, chipped, rubbed furniture.

Hotel is clean, but It can be better. A better desk help gonna improve that.

Very clean and a good location. Staff are friendly

Everything was great, and the workout room was very nice to use. Only comment was that I'm from south Florida and as such was trying to get the heat up to 76-77, but it seemed to be limited to about 74. A little chilly for me but I'm a wuss!

Very good price, clean room, clean workout room. Breakfast had more options than I expected including pressed juice and smoothies. Overall area wasn’t the greatest, but a very short drive into downtown which saved me $200 by staying 10 mins away. Close to Target, Starbucks and Dunkin!

Affordable, clean, and family friendly. The room was comfortable.

Quick check in. A nice breakfast and good location.

E Ridge Rd Rochester NY

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located in Irondequoit, Hampton Inn Rochester Irondequoit is within a few miles (5 km) of popular sights such as Seneca Park Zoo and Kodak Center for Performing Arts. This hotel has 77 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free self-serve breakfast, served each morning from 7:00 AM to 9:00 AM. Enjoy a bite to eat at Pasta Villa, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 77 individually furnished rooms feature microwaves, coffee makers, and free local calls. Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Guests of Hampton Inn Rochester Irondequoit have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Roll In Shower)

1 King Bed | Sleeps 2

Studio Suite, 2 Queen Beds

2 Queen Beds | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn Rochester Irondequoit

Everyone (21) Couples (3) Family (17) Friends (1)
4
Family

Staff was super friendly. Pointed out that someone spilled something by elevators and came back 2 hours later and it was not cleaned. Not in best part of town, but chain restaurants were close and staff friendliness made the difference.

By on May 14, 2022

4
Everyone

By on Jan 5, 2022

4
Family

The staff was very pleasant, no complaints there. The room was ok. There were stains on the rug and the desk chair which is not very comforting. Not sure that I would recommend to family or friends. Not really a good value for the price.

By on Aug 4, 2021

4
Partner Couples

It was fine

By on Jul 1, 2021

4
Everyone

By on Jun 24, 2021

3
Everyone

Was a little surprised at the condition and service at this property. Often stay at Hampton Inns when I travel. They are clean, and the staff is wonderful. While this site was not bad, I was surprised that it was not as good as the others I have stayed at. That might just be a one-time occurrence, though.

By on Jun 21, 2021

3
Family

Breakfast was from 6-9 am & was grab-n-go however there were slim pickings at 8:30 both days; day 1 no bananas, milk for cereal or lids for juice cups and day 2 no hard boiled eggs.

By on Apr 13, 2021

Review comment responded on May 5, 2021

I am very sorry to hear we did not meet the normal expectation that we do strive for as part of the Hilton family of hotels. We are working diligently to improve our services through these tough times. We are excited to announce that our property is being renovated, and we are working to get back to a full staff so that the normal services we are known for are up to par. Please give us another try in the future. Your review did not go unheard.

4
Business Business

The room was comfortable and not too big. It was clean and the tv had lots of channels. I t was difficult to adjust the heat. Breakfast tasted good and the quantity was just right.

By on Mar 20, 2021

Review comment responded on Mar 20, 2021

Thank you for your recent stay, we are glad you enjoyed it. We will certainly look at the air conditioner/heater in the room you stayed in to see if it was not functioning properly. We hope to welcome you back soon.

3
Family with small children Family

I love how close this hotel was to everything. I did not like all the strains on the carpets and chairs. My shower was clogged.

By , from New jersey on Oct 12, 2020

Review comment responded on Oct 13, 2020

Thank you for your recent stay at our hotel. We apologize for the condition of the room furniture and carpets as well as the clogged shower drain. We are planning for a guest room renovation that will take place in the Winter of 2020/2021. We take all of our guest feedback/review comments seriously so we can improve our hotel to be more accommodating and appealing to all of our guests. We hope that you give our property another visit soon and see the improvements and newly renovated rooms. Sincerely, Thomas Burt Front Office Manager Hampton Inn by Hilton Rochester Irondequoit thomas.burt@hilton.com 5853393500

4
Family

Great location. Close to many things to do. My only complaint is of little fault of the hotel. Due to COVID the pool was closed and breakfast consisted of cold cereal, yogurt or pre made sandwiches. This would have been fine if I had know about it before arriving. There was a special needs child in our party and we had not brought food they would eat because we thought the usual Hampton breakfast would be available.

By , from Williamsport on Sep 10, 2020

Review comment responded on Sep 16, 2020

We are sorry that this was not communicated to you. Each hotel is operating different based on local health department standards. We are looking to improve and reconsider our offerings as restrictions are eased. We hope to see you again soon.

Hampton Inn Rochester Irondequoit

1323 E Ridge Rd, Rochester, NY 14621
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