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Quality Inn

2.5 star property
Hotel in Rochester with free breakfast and a fitness center

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Photo gallery for Quality Inn

Front of property
Lobby lounge
Property amenity
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1956 Lyell Ave, Rochester, NY, 14606
  • Place, Diplomat Banquet Center
    ‪1 min walk‬
  • Place, University of Rochester
    ‪8 min drive‬
  • Place, Rochester Institute of Technology
    ‪11 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 238 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Rochester

Quality Inn is located within a few miles (5 km) of Edgerton Community Center and Park and Jones Square Park. This 86-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Diplomat Banquet Center - 1 min walk - 0.0 miles
  • Strong - 7 min drive - 5.4 miles
  • University of Rochester - 8 min drive - 6.5 miles
  • Strong Memorial Hospital - 9 min drive - 6.7 miles
  • Rochester Institute of Technology - 11 min drive - 9.3 miles

Getting around

  • Rochester Station - 6 min drive
  • Greater Rochester Intl. Airport (ROC) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Private Label Foods - ‬10 min walk
  • ‪Linda's New York Pizzeria - ‬2 min drive

About this property

Quality Inn

Hotel in Rochester with free breakfast and a fitness center
At Quality Inn, guests have access to a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, an ATM, and a garden.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
6.8 out of 10, 558 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Frequently asked questions

Is free cancellation available at Quality Inn?

Quality Inn offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What can I see near Quality Inn?

This hotel is located in Rochester, close to Strong, Mall at Greece Ridge, and Kodak Center for Performing Arts. You'll also find Genesee River's High Falls and Blue Cross Arena within a short drive.

Is parking available on site at Quality Inn?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn include a casino on the premises?

No, Quality Inn doesn't have a casino.

Will I find an indoor pool at Quality Inn?

No, there is no indoor pool at this hotel.

Is Quality Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and a garden.

Are there hot tubs at Quality Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Quality Inn feature a restaurant that includes a breakfast menu?

Quality Inn offers free full breakfasts each morning though there is no restaurant.

Will Quality Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn for a fee of USD 25.00 per pet, per night.

Does Quality Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quality Inn?

The closest major airport to Quality Inn is Greater Rochester Intl. Airport (ROC), which is 4 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Quality Inn?

No, at Quality Inn, there aren't any guestrooms that list a balcony.

Quality Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 187 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 233 out of 1003 reviews
Rating 4 - Poor. 154 out of 1003 reviews
Rating 2 - Terrible. 173 out of 1003 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Daisana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will. Ever stay at this property again. The boor was broken and kept sticking which is a fire hazard and when asked to move we were told no. The room smelled like a pack of cigarettes the staff was rude I will never waste my time staying here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Terrance

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Westminster

Nice bedding. Quiet room. Met expectations.
Stayed 1 night in Aug 2025

2/10 Terrible

Regiñaldo

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Gregory, Conway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was convenient between the airport and Greece.
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location right off the highway. Just a stop over.
Stayed 1 night in Jul 2025

10/10 Excellent

ShaQuita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great experience when I stay at Quality Inn
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, affordable and comfortable stay

Our stay was a comfortable one. The hotel was clean and the staff and management were available and polite. No complaints. Breakfast was good and there was a lot to choose from. We enjoyed our time in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Synovia

Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jun 2025

4/10 Poor

James

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Some light fixtures and TV did not work. Bathroom fixtures were loose and toilet "shaky." Breakfast was terrible with very limited options. Front desk person, although very nice, was not always available as he was charged with doing other things around the property - with no back-up support. Desk chair was broken and almost unusable. No other sitting chair in the room. Hallways tended to be noisy.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alexander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled awful throughout the entire stay. There were holes in the bathroom walls and brown mold above the window. All the outlets have extremely bright blue lights, illuminating the room all night. THERE WAS NO BATTERY IN THE SMOKE DETECTOR!!!!! The walls are paper thin, I could hear everything in the rooms next to me. Breakfast was disgusting with hardly any options
Stayed 1 night in Jun 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located off freeway, clean, friendly staff, continental breakfast of coffee, juice, cereal, waffles, breakfast sandwiches, yogurt, fresh fruit. Room was spacious, bed was fine, the pillows were too small and too soft and the AC was very loud. The doors, some of the walls and ceiling could use a paint touch up. Had to drive a bit to get to area with restaurants, shops, etc., but it was good for a nights stop.
Stayed 1 night in Jun 2025

10/10 Excellent

Rosaluz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Chelsea

Stayed 1 night in May 2025

8/10 Good

Pauline Anne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Pretty clean and good location. I just wish my room had a microwave.
Stayed 2 nights in May 2025

6/10 Okay

Domanique

Stayed 1 night in May 2025

10/10 Excellent

Juzbeautifulsalon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

4/10 Poor

Marlice

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
It was not the cleanest hotel. The only thing good about it, was the service at the front desk!
Stayed 2 nights in Apr 2025

6/10 Okay

Gregory

Stayed 2 nights in May 2025

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Desperate need of room- not recommended

The hallway smells awful at all times of the day. I requested clean towels, none were provided. I had to get them myself. There was a wet spot on the floor. Manage came into room upon request and checked the wall. No answer or refund offered. Hotel is older. Weed smell is strong on a daily. I would not stay here again.
Stayed 2 nights in May 2025

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