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Courtyard by Marriott Rochester Downtown

3.0 star property
Hotel with free parking, near Strong

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Photo gallery for Courtyard by Marriott Rochester Downtown

Property amenity
Lobby
Property amenity
Exterior
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Gym
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
390 East Avenue, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪7 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Place, Strong
    ‪10 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(23 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 319 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 638 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Rochester

Located in Downtown Rochester within a short walk of Strong, Courtyard by Marriott Rochester Downtown is within a few miles (5 km) of other popular sights such as University of Rochester. This 3-star hotel welcomes guests with 126 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Rochester Museum and Science Center - 7 min walk - 0.4 miles
  • Eastman School of Music - 8 min walk - 0.5 miles
  • Strong - 10 min walk - 0.6 miles
  • Blue Cross Arena - 2 min drive - 1.0 mile
  • University of Rochester - 5 min drive - 2.7 miles

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪The Daily Refresher - ‬2 min walk
  • ‪Albunn Coffee House - ‬2 min walk
  • ‪Skylark Lounge - ‬6 min walk
  • ‪Veneto Wood Fired Pizza & Pasta - ‬3 min walk
  • ‪Studio Lounge - ‬2 min walk

About this property

Courtyard by Marriott Rochester Downtown

Hotel with free parking, near Strong
At Courtyard by Marriott Rochester Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Bathrooms offer rainfall showers and hair dryers. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hampton Inn & Suites Rochester Downtown
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.6 out of 10, Exceptional, 508 reviews
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Oct 26 - Oct 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 8.00 to 14.00 per person
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Courtyard by Marriott Rochester Downtown Hotel
Courtyard by Marriott Rochester Downtown Rochester
Courtyard by Marriott Rochester Downtown Hotel Rochester

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Rochester Downtown?

Courtyard by Marriott Rochester Downtown provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What can I see around Courtyard by Marriott Rochester Downtown?

This hotel is situated in Downtown Rochester within a 10-minute walk of Park Avenue, Rochester Museum and Science Center, and Memorial Art Gallery. You'll also find Strong and George Eastman Museum less than a mile away.

Will I be able to park at Courtyard by Marriott Rochester Downtown?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Courtyard by Marriott Rochester Downtown have a casino?

No, Courtyard by Marriott Rochester Downtown doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Rochester Downtown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Courtyard by Marriott Rochester Downtown?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as a bar.

Are there hot tubs at Courtyard by Marriott Rochester Downtown?

No, there isn't a spa tub at this hotel.

Does Courtyard by Marriott Rochester Downtown have a restaurant that serves breakfast?

Yes, Courtyard by Marriott Rochester Downtown serves to-go breakfast for a surcharge on weekday mornings at Bistro.

Does Courtyard by Marriott Rochester Downtown allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott Rochester Downtown though service animals are welcome.

Are there connecting rooms at Courtyard by Marriott Rochester Downtown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Courtyard by Marriott Rochester Downtown?

The closest major airport to Courtyard by Marriott Rochester Downtown is Greater Rochester Intl. Airport (ROC), which is 5.4 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Courtyard by Marriott Rochester Downtown?

No, you won't find guestrooms with balconies at Courtyard by Marriott Rochester Downtown.

Courtyard by Marriott Rochester Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 201 out of 262 reviews
Rating 8 - Good. 41 out of 262 reviews
Rating 6 - Okay. 5 out of 262 reviews
Rating 4 - Poor. 4 out of 262 reviews
Rating 2 - Terrible. 11 out of 262 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
So much to do near by, we had a great time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at this location. I saw previous reviews talking about a green light on the ceiling keeping them awake, I did not find the faint green light to be an issue. Next time I’m in Rochester I would stay here again.
Stayed 1 night in Jul 2025

4/10 Poor

Jamie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk staff was extremely rude and dismissive. I checked in, went to room. Found the fridge to be broken, wasn’t closing properly. I asked to be moved To a new room, because even if they fixed the fridge, it would take hours for it to get cold. I had time sensitive food that needed refrigeration. They told me they were sold out despite rooms to appearing on the app. Maintenance “fixed” the fridge but as predicted, the fridge never got cold. My food worth over $100 was spoiled the next day. Hotel refused to give refund. Terrible experience, awful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Extra security was reassuring. Facilities were updated and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Stayed 2 nights in Jul 2025

10/10 Excellent

Constance

Stayed 1 night in Jul 2025

10/10 Excellent

Emmeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Front desk team was awesome. Very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, location, friendly staff, clean, access to great restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable, clean, and nicely decorated in a great location!
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ximao

Frien
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean and up to date
Stayed 1 night in Jun 2025

6/10 Okay

Ronald

Stayed 2 nights in Jun 2025

8/10 Good

Lydell

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean modern property.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly located for the JazzFest that happened to be going on when we arrived in Rochester. The staff were amazing - always positive and helpful. The rooms were modern and very clean. The gym was great - even has a Peloton! We'll stay there again for sure!
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Very clean, great staff.
Stayed 2 nights in May 2025

6/10 Okay

Christianne

Liked: Cleanliness, amenities
Beautiful updated room. The "accessible" room was just not. Breakfast was expensive and mediocre.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely area of the city
Stayed 1 night in May 2025

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was close to the Strong
Stayed 1 night in May 2025

8/10 Good

Luis

Stayed 1 night in May 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Apr 2025