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Courtyard by Marriott Rochester Downtown

3.0 star property
Hotel with free parking, near Strong

Choose dates to view prices

Photo gallery for Courtyard by Marriott Rochester Downtown

Property amenity
Property amenity
Property amenity
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
390 East Avenue, Rochester, NY, 14607
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Place, Strong
    ‪10 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Individually furnished, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(23 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Individually furnished, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(27 reviews)
  • 319 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 638 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Individually furnished, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Individually furnished, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Individually furnished, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Individually furnished, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Individually furnished, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Rochester

Located in Downtown Rochester, Courtyard by Marriott Rochester Downtown is within a 10-minute stroll of sights such as Park Avenue and Rochester Museum and Science Center. This 3-star hotel welcomes guests with 126 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Park Avenue - 5 min walk - 0.3 miles
  • Rochester Museum and Science Center - 7 min walk - 0.4 miles
  • Eastman School of Music - 8 min walk - 0.5 miles
  • Strong - 10 min walk - 0.6 miles
  • Rochester Riverside Convention Center - 16 min walk - 0.9 miles

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪The Daily Refresher - ‬2 min walk
  • ‪Albunn Coffee House - ‬2 min walk
  • ‪Veneto Wood Fired Pizza & Pasta - ‬3 min walk
  • ‪Skylark Lounge - ‬6 min walk
  • ‪Studio Lounge - ‬2 min walk

About this property

Courtyard by Marriott Rochester Downtown

Hotel with free parking, near Strong
At Courtyard by Marriott Rochester Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Bathrooms offer rainfall showers and hair dryers. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 8.00 to 14.00 per person
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Courtyard by Marriott Rochester Downtown Hotel
Courtyard by Marriott Rochester Downtown Rochester
Courtyard by Marriott Rochester Downtown Hotel Rochester

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Rochester Downtown?

Courtyard by Marriott Rochester Downtown provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Rochester Downtown?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Rochester Downtown on Dec 7, 2025 start from $152.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Courtyard by Marriott Rochester Downtown?

This hotel is situated in Downtown Rochester within a 10-minute walk of Park Avenue, Rochester Museum and Science Center, and Memorial Art Gallery. You'll also find Strong and Rochester Auditorium Theater less than a mile away.

Is parking available on site at Courtyard by Marriott Rochester Downtown?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Courtyard by Marriott Rochester Downtown have a casino?

No, Courtyard by Marriott Rochester Downtown doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Rochester Downtown?

No, there is no indoor pool at this hotel.

Is Courtyard by Marriott Rochester Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as a bar.

Does Courtyard by Marriott Rochester Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Rochester Downtown have a restaurant that serves breakfast?

Yes, Courtyard by Marriott Rochester Downtown serves to-go breakfast for a surcharge on weekday mornings at Bistro.

Does Courtyard by Marriott Rochester Downtown allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott Rochester Downtown though service animals are welcome.

Does Courtyard by Marriott Rochester Downtown have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Courtyard by Marriott Rochester Downtown?

The closest major airport to Courtyard by Marriott Rochester Downtown is Greater Rochester Intl. Airport (ROC), which is 5.4 mi away (9 minutes by car).

Are there rooms with balconies at Courtyard by Marriott Rochester Downtown?

No, at Courtyard by Marriott Rochester Downtown, there aren't any guestrooms that list a balcony.

Reviews

Courtyard by Marriott Rochester Downtown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 201 out of 262 reviews
Rating 8 - Good. 41 out of 262 reviews
Rating 6 - Okay. 5 out of 262 reviews
Rating 4 - Poor. 4 out of 262 reviews
Rating 2 - Terrible. 11 out of 262 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accommodating
Stayed 1 night in Aug 2025

10/10 Excellent

Hiep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and friendly staffs
Stayed 7 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property condition was excellent. Lovely hotel in a great location near several restaurants. Safe convenient parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
clean, crisp, in the area we needed
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
So much to do near by, we had a great time.
Stayed 2 nights in Jul 2025

2/10 Terrible

Erich

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy hotel, grossly misrepresented in its online photos. Walked in the room and immediately went back down to the front desk to get my money back
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael B, richland

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Janell Marie, Nicholasville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to be close to the venue for my uncle’s memorial. This location was so nice, friendly staff, clean and quiet. We felt safe in an unknown area for us, and enjoyed the onsite food for dinner and breakfast. Highly recommend for a comfortable spot.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at this location. I saw previous reviews talking about a green light on the ceiling keeping them awake, I did not find the faint green light to be an issue. Next time I’m in Rochester I would stay here again.
Stayed 1 night in Jul 2025

4/10 Poor

Jamie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk staff was extremely rude and dismissive. I checked in, went to room. Found the fridge to be broken, wasn’t closing properly. I asked to be moved To a new room, because even if they fixed the fridge, it would take hours for it to get cold. I had time sensitive food that needed refrigeration. They told me they were sold out despite rooms to appearing on the app. Maintenance “fixed” the fridge but as predicted, the fridge never got cold. My food worth over $100 was spoiled the next day. Hotel refused to give refund. Terrible experience, awful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Extra security was reassuring. Facilities were updated and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Stayed 2 nights in Jul 2025

10/10 Excellent

Constance

Stayed 1 night in Jul 2025

10/10 Excellent

Emmeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Front desk team was awesome. Very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, location, friendly staff, clean, access to great restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable, clean, and nicely decorated in a great location!
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ximao

Frien
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean and up to date
Stayed 1 night in Jun 2025

6/10 Okay

Ronald

Stayed 2 nights in Jun 2025