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Recent guest reviews

Place was filthy. Door lock was inoperable. Tv remote didn’t work. AC didn’t work. Checked in late and didn’t feel like dealing with the staff to get things fixed or a new room. Kids playing in the hallways late at night.

Nothing

Hallway lights were out, making hallways unsafe. Floors were dirty in hallways also. Sheets and bedspread were dirty. Refrigerator didn’t work. Door to room was not secure - like it had broken and not been properly repaired.

Staff was professional, courteous, and friendly!! Would definitely recommend to others.

Location was very good

It served the purpose. Very good value for the price.

Good location but homeless people were sleeping in entry ways.

The room was clean & the staff was friendly. Check-in was fast & easy.

The floors are not clean in the entrance or hallways. Seem to not vacuum or clean the carpet at all. Room was fine but they only service every 7 days.

Staff was very friendly at check-in. Easy to figure out where to go. Parking was great as well. But when I came up the stairs and headed towards my room the hallways smelled of marijuana. The room was okay but the tv barely worked. Little to no amenities.

The front desk manager (Alicia) was amazing and was extremely gracious in trying to accommodate my stay. However, each room that she ended up showing me had hair in the bed or in the bathroom. I was shown 5 rooms total and they were all the same in cleanliness. Including the bed coverings being visibly dirty.

Very nice place for a good price! It was clean and staff was nice.

It was clean and smelled nice the only thing I don’t like is animals were in the hotel and I’m allergic to dogs

I didnt like the noise comming from the second floor rooms

Good size room, quiet neighborhood, clean bathroom.

Center Place Dr Rochester NY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Laundry facilities

Located within 2 miles (3 km) of Highland Hospital of Rochester, Extended Stay America Suites Rochester Greece is within 3 miles (5 km) of Mall at Greece Ridge. This hotel has 125 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Kitchens, refrigerators, and microwaves are also standard. Housekeeping is available on request.


Property features

Guests of Extended Stay America Suites Rochester Greece enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.

Room options

Studio, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Suites Rochester Greece

Everyone (24) Couples (11) Family (11) Friends (1) Other (2)
1
Partner Couples Business Business

Place was filthy. Door lock was inoperable. Tv remote didn’t work. AC didn’t work. Checked in late and didn’t feel like dealing with the staff to get things fixed or a new room. Kids playing in the hallways late at night.

By on Apr 30, 2022

Review comment responded on May 2, 2022

Jason, thank you for evaluating your stay at our hotel. Please accept our apologies for the maintenance and cleanliness issues you encountered during your visit with us. We take such concerns seriously, and we will share your comments with appropriate individuals as we strive to enhance our service and facilities going forward. We regret not meeting all of your expectations and any inconvenience caused. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you. Sincerely, Hotel management

2
Everyone

Nothing

By on Feb 26, 2022

Review comment responded on Feb 27, 2022

Darlene, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

1
Everyone

Hallway lights were out, making hallways unsafe. Floors were dirty in hallways also. Sheets and bedspread were dirty. Refrigerator didn’t work. Door to room was not secure - like it had broken and not been properly repaired.

By on Jan 19, 2022

Review comment responded on Jan 20, 2022

Amy, nothing more is important than providing a guest with a comfortable stay, but we apologize for being unable to fulfill this basic necessity. We are sorry for the housekeeping and maintenance issues and assure you we will take appropriate steps to enhance our accommodations. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management

5
Family

Staff was professional, courteous, and friendly!! Would definitely recommend to others.

By on Oct 11, 2021

Review comment responded on Oct 12, 2021

Kimberly, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you again for your kind words and recommendation. We look forward to your next visit. Sincerely, Hotel Management

2
Everyone

By on Oct 3, 2021

3
Everyone

Location was very good

By on Jun 18, 2021

Review comment responded on Jun 19, 2021

Thank you for being our guest. We are happy to know you had an overall pleasant stay with us and liked our ideal location. However, we regret if you had any inconvenience. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management

3
Family Family

It served the purpose. Very good value for the price.

By on Feb 5, 2021

Review comment responded on Feb 6, 2021

Thank you for your review. It is our goal to deliver a good value at a fair price, and we like hearing that we have accomplished just that. We value your comments and hope to see you again soon on your next visit this way. Sincerely, Hotel Management

4
Everyone

By on Oct 27, 2020

Review comment responded on Oct 28, 2020

Thank you for your rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management

3
Everyone

Good location but homeless people were sleeping in entry ways.

By , from Rochester ny on Feb 20, 2020

Review comment responded on Feb 21, 2020

Shanda, thank you for your review. We are glad you liked our convenient location, but we are sorry for not meeting some of your expectations. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management

4
Everyone

By on Jan 17, 2020

Extended Stay America Suites Rochester Greece

600 Center Place Dr, Rochester, NY 14615
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