Hampton Inn Rochester-Greece

The front desk staff were pleasant, extremely friendly and very helpful. They were patient and informational and it was great! I was concerned with the greenish ring in the hot tub, the dirty glass panes in the doors and the elevator floor has the same crusty, brown substance in it the whole weekend going uncleaned. We got a complimentary rollaway bed from the front desk who had come to our room when we had to call because our sofa bed was unclean. We moved the cushions and there was food inside the couch so we didn’t want to sleep in it. The man at the front desk was great about and even came up to vacuum when he brought us the bed. Also, one of us left a $20 bill on our nightstand with some of our things forgetting to grab it before we went out for the afternoon. Our room was cleaned in the meantime and the money was gone when we returned. That was very disappointing. I’ve NEVER had that happen at any Hilton establishment.

Staff is exceptionally kind. Pet Friendly. Nice Breakfast. Pool and Hot Tub are not working properly. Needs more maintenance than what is expected as upkeep. Rooms also need new carpets. Water drainage is also a problem.

New, clean, quiet. Shopping and restaurants nearby

Friendly staff and nice patio off the pool where we hosted friends for dinner. Close to airport (which is under construction and a mess--lots of traffic and detours!) Pet friendly too!

This hotel was close to shopping and activities. Breakfast was satisfactory with a nice eating area.

Very pleasant stay at The Hampton Inn. Staff was very helpful. Everything was to our liking.

The staff was friendly and accomadating to both mys husband and our children

The Hampton Inn North in Rochester was the best! Staff were very attentive and helpful at all levels. Breakfast eating area was so comfortable and update, very pleasurable dining! Cleanliness was exceptional, my grandchildren were in the pool by 7am every morning. I will definitely stay here on my next trip to Rochester.

The hotel is under renovation and it does need it but our stay was great with the staff very friendly and made us very welcome

The carpets all over the hotel needs cleaning. Looks like the corners haven't been cleaned in weeks. The breakfast is pretty sparse. Ok hotel to spend a night

We stayed 2 nights with our small dog & enjoyed it. The staff were friendly & welcoming. The room was comfortable but the only complaint we have is the noise by kids in the public areas. Apparently, there were dance & sports competitions in town, so the hotel can't be blamed. Perhaps, they should assign those with small kids in special areas closest to the pool.

nice family hotel; my son enjoyed the pool with his friends/ great experience!

The staff here was great! They were very helpful and friendly. The room was nice and the breakfast was really good. Our 3 boys had a great time in the pool.

We were traveling with our 8 month old son (first big plane trip) and the staff were super sweet and accommodating. They helped us out with an early check in and a late check out just so we could keep our nap schedule! The sweet lady who ran the breakfast brought us out a feast to feed the kid even though the breakfast was over. Also, the quality of the breakfast was way above average for these hotels.

This was a stop over which included skiing, etc. and the other places we stayed were so much better - stay at a Residency Inn suites to enjoy your stay vs. with a rude cleaning staff that just walks in on you without knocking, and an overloaded breakfast area that was out of everything and no choices, check in at 3:00pm??? Very dissapointing, won't be back, and we travel significantly!

Stayed at the hotel for one night. I checked in and went right to bed, sleeping for 12 hours in a very comfortable bed. Breakfast next morning was good, although I would have preferred a slightly better selection. Free wifi is a plus, and the hotel is walkable to nearby shopping and restaurants, which is good for someone like me who does not have a car. If you do have a car, the hotel is right next to Rte. 390, which is very convenient. Overall, I would recommend this hotel for anyone who is visiting the Rochester area.