Zamas Hotel

3.0 star property
Beachside hotel to enjoy outdoor pool and white sand beach

Choose dates to view prices

Photo gallery for Zamas Hotel

On the beach, white sand, beach umbrellas, beach towels
Gift shop
Outdoor pool, sun loungers
1 bedroom, in-room safe
Breakfast, lunch, dinner served; international cuisine, beach views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Pet friendly
  • Bar
  • Breakfast available
  • Pool

Explore the area

Map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780
  • Tulum Beach
    ‪10 min walk‬
  • Playa Paraiso
    ‪6 min drive‬
  • Tulum Mayan Ruins
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪55 min drive‬

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Room options

Standard Room, Garden View, Poolside

9.0 out of 10
Wonderful
(2 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room, Garden View, Beachside

  • 350 sq ft
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

Classic Room, 2 Double Beds, Partial Sea View, Beachside

  • 646 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Signature Room, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Signature Room, Ocean View, Poolside (Upper Floor)

  • 322 sq ft
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

Standard Bungalow, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Grand Villa

  • Ocean view
  • Sleeps 12
  • 3 King Beds, 4 Twin Beds and 1 Queen Bed

Classic Room, Partial Sea View, Beachside

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Tulum

Located in Zona Hotelera within a short walk of Tulum Beach, Zamas Hotel is within a mile (2 km) of other popular sights such as Tulum National Park. This 17-room, 3-star hotel has a restaurant and a bar/lounge, along with an outdoor pool.

What's nearby

  • SFER IK - 6 min walk - 0.4 miles
  • Tulum Beach - 10 min walk - 0.6 miles
  • Las Palmas Public Beach - 5 min drive - 2.2 miles
  • Playa Paraiso - 6 min drive - 2.7 miles
  • Tulum Mayan Ruins - 12 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬9 min walk
  • ‪Kin Toh - ‬5 min walk
  • ‪Mateos - ‬1 min walk
  • ‪Mina - ‬2 min walk
  • ‪Potheads - ‬3 min walk

About this property

Zamas Hotel

Beachside hotel to enjoy outdoor pool and white sand beach
Guests of Zamas Hotel enjoy an outdoor pool, free WiFi in public areas, and spa services. Airport transportation is made easy with an airport shuttle for a fee. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a computer station, an arcade/game room, and a library.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 1000 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Zamas Hotel?

Zamas Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to see within easy reach of Zamas Hotel?

This hotel is situated in Zona Hotelera within a short 12-minute walk of Tulum Beach and also 16 minutes on foot from Tulum National Park. You'll also find Tulum Mayan Ruins and Playa Paraiso within a short drive.

Will I be able to park at Zamas Hotel?

No, there isn't parking at this hotel.

Is a spa located at Zamas Hotel?

Spa services at the hotel include deep-tissue massages, Thai massages, body wraps, and couples treatments.

Does Zamas Hotel feature a casino at the property?

No, Zamas Hotel doesn't have a casino.

Will I find an indoor pool at Zamas Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Zamas Hotel?

This beachfront hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Does Zamas Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Zamas Hotel have a restaurant that serves breakfast?

Yes, Zamas Hotel serves a cooked-to-order breakfast for a surcharge each morning at Que Fresco.

Will Zamas Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Zamas Hotel for a fee of MXN 1000 per pet, per stay. The property also provides food and water bowls.

Does Zamas Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Zamas Hotel?

The closest major airport to Zamas Hotel is Tulum Intl. Airport (TQO), which is 28.3 mi away (56 minutes by car).

Are there rooms with balconies that I can book at Zamas Hotel?

Yes, some guestrooms at this hotel offer either a furnished patio or a balcony where guests can enjoy ocean or garden views.

Does Zamas Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Zamas Hotel.

Zamas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 129 reviews
Rating 8 - Good. 28 out of 129 reviews
Rating 6 - Okay. 9 out of 129 reviews
Rating 4 - Poor. 5 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alethea

Traveled with family
Liked: Staff & service
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and had a beatiful view of the ocean
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenhui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Stayed 7 nights in Jul 2024

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Stayed 6 nights in May 2024

10/10 Excellent

Venugopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great location. Friendly staff. Good food. Everything is great about Zamas.
Stayed 4 nights in Apr 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
Stayed 4 nights in Mar 2024

8/10 Good

michael

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our first time at Zamas and look forward to a return trip.
Stayed 4 nights in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
Stayed 5 nights in Jan 2024

6/10 Okay

Edward, Austin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum GEM!

Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

parveen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!

10/10 Excellent

Erika

Traveled with group

Perfect three days at Zamas Tulum

The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Stayed 4 nights in Dec 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Lillian

Disliked: Amenities, property conditions & facilities
This place can be passed by for now… maybe when they finish the construction and repair all the amenities… like sockets falling apart and difficulty issuing refunds??? Got to pay to stay here and step over animal feces on my way to my room. To be honest i can’t imagine how this has any good reviews based on my short stay.
Stayed 7 nights in May 2022