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Holiday Inn Club Vacations The Royal Haciendas by IHG

4.0 star property
VIP Access

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Photo gallery for Holiday Inn Club Vacations The Royal Haciendas by IHG

On the beach, white sand, sun loungers, beach umbrellas
6 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view
Exterior
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa 88
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

Suite, 1 Bedroom, Beachfront

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Suite, 1 Bedroom, Ocean View

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Suite, 2 Bedrooms, Beachfront

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

Suite, 2 Bedrooms, Ocean View

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

Junior Suite, 1 Twin Bed, Beachfront

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Junior Suite, 1 Twin Bed, Ocean View

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Premium Room

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Corasol within a mile (2 km) of Punta Esmeralda Beach, Holiday Inn Club Vacations The Royal Haciendas by IHG is within a few miles (5 km) of other popular sights such as Quinta Avenida. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Playa 88 - 5 min drive - 1.6 miles
  • Gran Coyote Golf - 6 min drive - 1.4 miles
  • Mamitas Beach - 7 min drive - 2.4 miles
  • Quinta Avenida - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪La Laguna - ‬15 min walk
  • ‪El Templo - ‬14 min walk
  • ‪Las Máscaras - ‬15 min walk
  • ‪Snack El nido - ‬14 min walk
  • ‪Bar L'Elefant - ‬12 min walk

About this property

Holiday Inn Club Vacations The Royal Haciendas by IHG

Guests of Holiday Inn Club Vacations The Royal Haciendas by IHG have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a gym, 4 hot tubs, and a sauna.
43-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.36 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at Holiday Inn Club Vacations The Royal Haciendas by IHG?

Holiday Inn Club Vacations The Royal Haciendas by IHG is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

Is free cancellation available at Holiday Inn Club Vacations The Royal Haciendas by IHG?

Holiday Inn Club Vacations The Royal Haciendas by IHG provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Holiday Inn Club Vacations The Royal Haciendas by IHG?

This property is situated in Corasol, close to Playa del Carmen Main Beach, Quinta Avenida, and Punta Esmeralda Beach. You'll also find El Camaleón Mayakoba Golf Course and Playa Xcalacoco within a short drive.

Is parking available on site at Holiday Inn Club Vacations The Royal Haciendas by IHG?

Yes, uncovered valet parking is offered for free at the property.

Is there a spa available at Holiday Inn Club Vacations The Royal Haciendas by IHG?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, and facials.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG have a casino?

No, Holiday Inn Club Vacations The Royal Haciendas by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Club Vacations The Royal Haciendas by IHG?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is Holiday Inn Club Vacations The Royal Haciendas by IHG good for couples?

This beachfront property offers plenty of amenities for couples including a beachfront restaurant, 6 outdoor pools, and a swim-up bar.

Are there hot tubs at Holiday Inn Club Vacations The Royal Haciendas by IHG?

No, but this property does have a sauna.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Club Vacations The Royal Haciendas by IHG has 5 restaurants, and serves breakfast for a surcharge.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Holiday Inn Club Vacations The Royal Haciendas by IHG.

Are there connecting rooms at Holiday Inn Club Vacations The Royal Haciendas by IHG?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to Holiday Inn Club Vacations The Royal Haciendas by IHG?

The closest major airport to Holiday Inn Club Vacations The Royal Haciendas by IHG is Cozumel Intl. Airport (CZM), which is 26.1 mi away (262 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.7 mi away.

Are there rooms with balconies that I can book at Holiday Inn Club Vacations The Royal Haciendas by IHG?

Yes, every guestroom at Holiday Inn Club Vacations The Royal Haciendas by IHG comes with a balcony and some offer ocean views.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Club Vacations The Royal Haciendas by IHG.

Holiday Inn Club Vacations The Royal Haciendas by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1094 out of 1928 reviews
Rating 8 - Good. 462 out of 1928 reviews
Rating 6 - Okay. 234 out of 1928 reviews
Rating 4 - Poor. 75 out of 1928 reviews
Rating 2 - Terrible. 63 out of 1928 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wilson

Liked: Cleanliness
Staff very friendly love that beach is close to pool
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place , staff are awesome and friendly, food and drinks are amazing
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained space. Employees are friendly and helpful. Would stay here again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jaroslaw

Liked: Cleanliness, amenities, property conditions & facilities
Staff was grate the food grate room clean and comfortable
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lisa Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were good for kids. Pools and activities very nice. Clean and well maintained. Only negative was hard to get a dinner reservation for better restaurants. Limited seats and members get preference.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Dakota

Liked: Cleanliness, property conditions & facilities
Clean rooms, nice staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Denise De La Garza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing resort.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the room and resort were well cared for.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super friendly and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

chanthida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staffs and excellent services. property is very beautifull.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Timothy Ervin Vande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools, rooms, and grounds always clean. The staff is always friendly and looking to help.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Sheree Julie

Liked: Amenities, property conditions & facilities
Clean rooms, great food
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, property very well maintained. Julio at the pool bar was AMAZING!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
My family vacationed here and had a great time. Plenty of things to do for kids and the food was excellent. Both Los Murales and Kinoko were great dining experiences. I’d like to call out Raul at the Sol Grill for great service he provided.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very nice , clean and modern
Stayed 21 nights in Jan 2026
Verified

8/10 Good

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Lots to do and easy to get downtown. Could be more food options.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and clean beautiful rooms. Helpful and kind staff. Great family vacation.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Brian Harvey and Michele

Liked: Cleanliness, amenities, property conditions & facilities
Professional staff, very welcoming.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

HUA

Liked: Cleanliness, amenities, property conditions & facilities
very nice place for the family
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well maintained property. The staff and the restaurants were amazing!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Niveen

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great food and wonderful staff.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Imad

Liked: Cleanliness, amenities, property conditions & facilities
Clean amenities and all the staff were amazing. Definitely will be back
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Nice family resort. Just the right size not so big you can get lost but big enough to have lots of options. Friendly staff, clean well maintained very large rooms. Lots of activity options.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Timothy M.

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, staff was welcoming and helpful.. Food was wonderful and varied. On site entertainment was great. Will definitely stay again.
Stayed 15 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great! The room was clean. Staff were friendly. All the pools and decks were clean and spacious enough.
Stayed 7 nights in Feb 2026