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The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for The Royal Haciendas All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Aerial view
Balcony view
6 outdoor pools, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Place, Punta Esmeralda Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Junior Suite

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.8 out of 10
Excellent
(69 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Beach view

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 1047 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Beach view

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
  • Beach view

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.6 out of 10
Exceptional
(54 reviews)
  • 1047 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Ocean view

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.4 out of 10
Exceptional
(28 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
  • Ocean view

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(66 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Corasol, The Royal Haciendas All Inclusive is within a few miles (5 km) of popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Playa 88 - 5 min drive - 1.4 miles
  • Gran Coyote Golf - 6 min drive - 1.4 miles
  • Punta Esmeralda Beach - 9 min drive - 1.3 miles
  • Xcaret Eco Theme Park - 24 min drive - 9.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪La Laguna - ‬15 min walk
  • ‪El Templo - ‬14 min walk
  • ‪Bar L'Elefant - ‬12 min walk
  • ‪Restaurante Riviera - ‬17 min walk
  • ‪Las Máscaras - ‬15 min walk

About this property

The Royal Haciendas All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools
Guests of The Royal Haciendas All Inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a gym, 4 hot tubs, and a sauna.
43-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.15 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.
Property Registration Number 008-013-002459/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on Feb 7, 2026 start from $381.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of The Royal Haciendas All Inclusive?

This property is situated in Corasol, close to Playa del Carmen Main Beach, Mamitas Beach, and El Camaleón Mayakoba Golf Course. You'll also find Playa Xcalacoco and Gran Coyote Golf within a short drive.

Is parking available on site at The Royal Haciendas All Inclusive?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at The Royal Haciendas All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Royal Haciendas All Inclusive have a casino?

No, The Royal Haciendas All Inclusive doesn't have a casino.

Is there an indoor pool at The Royal Haciendas All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

What do couples enjoy most about The Royal Haciendas All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 6 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does The Royal Haciendas All Inclusive have a hot tub?

Yes, this all-inclusive property has 4 spa tubs.

Does The Royal Haciendas All Inclusive have a restaurant with a breakfast menu?

Yes, The Royal Haciendas All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does The Royal Haciendas All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Royal Haciendas All Inclusive.

Does The Royal Haciendas All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to The Royal Haciendas All Inclusive?

The closest major airport to The Royal Haciendas All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (262 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.7 mi away.

Are there rooms with balconies at The Royal Haciendas All Inclusive?

Yes, every guestroom at The Royal Haciendas All Inclusive comes with a balcony with some featuring ocean views.

Does The Royal Haciendas All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Royal Haciendas All Inclusive.

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1085 out of 1898 reviews
Rating 8 - Good. 443 out of 1898 reviews
Rating 6 - Okay. 228 out of 1898 reviews
Rating 4 - Poor. 76 out of 1898 reviews
Rating 2 - Terrible. 66 out of 1898 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean the staff was great 😀
Stayed 4 nights in Jan 2026

2/10 Terrible

Shannan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Hacindas presents itself as an all-inclusive beachfront resort, but the reality was completely different. However, upon arrival and during my stay, it became clear that these claims were materially false and misleading, including but not limited to: • The beach front did not exist • Advertised amenities were unavailable or often not available • Photos did not reflect the actual condition of the property Amenities were catered more for kids, and even those were frequently closed. Cleaning staff had to be asked for clean towels, toilet paper, and basic supplies. The all inclusive did not include all, and the food was not the best. Staff were very rude, were adamant on tips despite tipping already being included, and lacked acknowledgement to be served at the restaurants. The room condition was decent and spacious, however the toilet was not sealed to the floor and hot water was limited. For the price charged, this stay was unacceptable. I would advise others to avoid this place until major improvements are made.
Stayed 9 nights in Dec 2025

2/10 Terrible

barbara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
no beach food terrible
Stayed 28 nights in Nov 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Oct 2025

8/10 Good

Wilfredo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good drinking options and hot tub clean and peaceful
Stayed 3 nights in Oct 2025

10/10 Excellent

Crisanta

Traveled with family
Liked: Amenities
Everything was great! We’ll definitely go back next year
Stayed 5 nights in Oct 2025

10/10 Excellent

LAURIE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept Resort with great staff!
Stayed 7 nights in Oct 2025

8/10 Good

Lizeth Esparza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room upgrade was good and we enjoyed the ocean view. The hotel lost its beach sand due to hurricane impact from 2 years ago, but the one the remains was kept clean and almost totally free from sargazo. The pools were great and the food options as well. Everyone was very attentive and we would definitely be back in a future trip.
Stayed 5 nights in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2025

8/10 Good

Vijayakumar, cdmx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel needs more exciting entertainment and also more dinner restaurants. Service was great all around the resort. They did have a few meals that you would have to pay a premium for like steak. Edwardo and Caesar were great bartenders at the swim up bar in phase 1.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and the hotel is kid friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Marco, San Diego

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly everything was great. The staff was hit and miss. About 90% were spectacularly friendly but there were those who looked and acted like they didnt want to be there. The breakfast in the morning was missing items that would not be replaced promply (30 minutes), also several dishes were cold.
Stayed 6 nights in Sep 2025

6/10 Okay

Jorge Luis Rocha

Liked: Cleanliness
Stayed 7 nights in Sep 2025

8/10 Good

Stacey

Stayed 7 nights in Sep 2025

10/10 Excellent

ANGELA W

Stayed 4 nights in Sep 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food. Fantastic Service all around.
Stayed 4 nights in Sep 2025

8/10 Good

Paul

Stayed 7 nights in Jun 2025

10/10 Excellent

Nereida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
We have stayed at Rayal Haciendas several times. We always stay the week prior to the resort closure for 1 week for maintenance. This year their breakfast, lunch and dinner offerings were very slim due to a restaurant buffet closure being replaced with a very LIMITED buffet. Since we have been in the past and we know what to expect- this was very disappointing. We ended up with reservations every night and ate the same thing every night for dinner- the point of having multiple restaurants is to have variety. Additionally, their closed restaurants often features dinner shows that weren't available as well. Finally on Friday- they had begun draining the pool early. Pretty annoying that we missed out on multiple things so they can get an early start- next time just close the whole resort for 2 weeks- instead of limiting the experience for paying guests. Usually, we are very satisfied with this resort- otherwise we wouldn't have returned 4x. On a positive note- the staff are very kind, thoughtful, and helpful- always wanting to provide the best service to the guests. They are our favorite part, they always remember us and what we like. We appreciate them especially :)
Stayed 8 nights in Aug 2025

10/10 Excellent

Carlos Soto, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and professional staff, focused on details and personalized service, providing an excellent experience.
Stayed 5 nights in Jul 2025

6/10 Okay

Jacki

Traveled with family
Disliked: Staff & service
The hotel staff was extremely pushy, trying to get you to listen to the time share speeches which was an hour and a half. Beaches were not nice, lots of seaweed and very small. There was not enough for kids to do. Those with time shares got top notch service, those without did not. I would not stay here again. Not worth the money.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2025

10/10 Excellent

Keith, RENTON

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, beautiful resort. Impeccable service.
Stayed 6 nights in Aug 2025

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